Comfort Inn - Pocono Mountains is praised primarily for its excellent location nestled in the scenic region of the Pocono Mountains. This prime location is easy to find off the highway and is close to myriad local attractions, dining options and essential services. The proximity to key sites such as the Pocono Raceway and Jack Frost Ski Resort is ideal for those with specific plans, making the hotel a practical choice for leisure and sightseeing.
Breakfast-related feedback features mixed reviews. Positively, the breakfast is appreciated for its variety and cleanliness with specific highlights like the cinnamon waffle. However, there were suggestions for extended hours, improvement in food quality and more attentive replenishment of supplies to enhance the overall breakfast experience.
Guests’ experiences with the rooms vary. The rooms are generally clean, comfortable and accompanied by friendly staff and enjoyable amenities like the pool and game room. The beds, in particular, receive high marks for comfort. Nevertheless, some maintenance issues, unpleasant smells and minor cleanliness lapses are noted, indicating areas in need of improvement.
Cleanliness emerges as a significant concern across reviews. Numerous guests report dirty rooms and common areas, issues with housecleaning services, mold in bathrooms and a general lack of maintenance. While there are mentions of a peaceful atmosphere, the persistently noted dated and unkempt state of the property detracts from the overall guest experience.
The staff at Comfort Inn - Pocono Mountains redeem the guest experience significantly. Described as friendly, helpful and accommodating, the staff, especially the front desk team, receive consistent praise. Although there are isolated mentions of less courteous behavior, the positive interactions with staff contribute greatly to guest satisfaction.
The indoor pool is a well-loved feature, especially for families. It is generally clean, of a good size and appreciated by both children and parents. Despite some construction-related disturbances and minor cleanliness issues, the pool, along with the comfortable beds and amiable staff, enhances the overall stay.
In summary, while Comfort Inn - Pocono Mountains excels in location and customer service, it faces considerable challenges in terms of cleanliness and maintenance. The breakfast experience is largely positive with some areas needing improvement. The comfortable beds and the family-friendly pool further underscore the hotel’s potential as a favorable choice for travelers visiting the area.
Comfort Inn & Suites Wilkes Barre - Arena consistently impresses with its prime location, cleanliness and friendly staff. The hotel is conveniently situated right off major highways, making it ideal for visitors to Wilkes University or local events. This central location ensures easy access to dining, shopping and other essential facilities, further enhanced by features like fast elevators, easy parking and well-maintained rooms.
Guests appreciate the full breakfast offering, which includes a variety of hot and cold options such as eggs and sausages. The breakfast setup is generally appealing and convenient, although there's room for improvement in terms of variety and quality of certain items. Despite occasional crowding, the breakfast experience is largely positive.
The rooms are clean, comfortable and modern, receiving high praise for their tidiness and inviting atmosphere. Guests highlight the comfortable beds and convenient amenities, although a few found the room size smaller than expected. The hotel's commitment to cleanliness extends to all areas, including the bathrooms and common spaces, contributing to a pleasant and restful environment.
The staff at Comfort Inn & Suites Wilkes Barre - Arena are frequently commended for their friendliness, helpfulness and efficiency. Their excellent customer service and problem-solving skills enhance the overall positive experience, making guests feel welcome and well-cared for.
While experiences with the pool are mixed, many guests enjoy its cleanliness and warm temperature. However, availability and functionality can occasionally be a concern. The beds generally receive high marks for comfort, though some minor issues with pillows and pull-out couches are noted.
In summary, Comfort Inn & Suites Wilkes Barre - Arena offers a well-located, clean and comfortable stay with excellent service, making it a reliable choice for travelers in the area.
The Best Western Plus Wilkes Barre Center City receives glowing reviews for several aspects, making it a highly recommended choice for travelers seeking both relaxation and exploration. Centrally located in downtown Wilkes Barre, the hotel offers guests easy access to numerous attractions, dining options, and entertainment venues, such as the Kirby Center, all within walking distance. The availability of free parking further enhances its convenience, allowing guests to effortlessly explore neighboring towns.
Breakfast at the hotel is another highlight, with guests consistently praising the delicious and varied offerings. The kitchen staff receives commendations for their excellent service, and the complimentary nature of the breakfast adds significant value to the stay.
Rooms are widely praised for their cleanliness, spaciousness, and comfort, with many guests appreciating the large, airy accommodations and extremely clean bathrooms. While some minor critiques exist, the consensus is overwhelmingly positive regarding room quality and comfort.
The hotel's exceptional cleanliness extends throughout the entire establishment, creating an inviting atmosphere appreciated by guests. This attention to detail, along with well-organized and tastefully decorated facilities, earns high marks from visitors.
Perhaps one of the most standout features is the staff, repeatedly described as welcoming, friendly, and attentive. Their professionalism and warmth significantly contribute to a pleasant guest experience, often exceeding expectations with courteous gestures and assistance. The emphasis on dog-friendly accommodations adds an extra layer of inclusivity to the service provided.
Finally, the beds are predominantly praised for their comfort, ensuring a restful night's sleep for most visitors. Despite occasional feedback regarding firmness or wear, the overall satisfaction with the bedding aligns with the hotel's reputation for providing a comfortable stay.
In summary, the Best Western Plus Wilkes Barre Center City combines exceptional location, enjoyable breakfast offerings, clean and comfortable rooms, and a superb staff to provide a memorable and satisfying experience for its guests.
Split Rock Resort is highly praised for its beautiful and convenient location nestled in a scenic, wooded area with easy access to popular attractions like Pocono Raceway and nearby ski resorts. The serene surroundings enhanced by a charming lake and various hiking trails make it an ideal spot for those seeking both relaxation and outdoor adventures.
Breakfast and dinner experiences at the resort receive mixed feedback. While some guests enjoy the tasty and rewarding breakfast buffet and amazing takeaway food from the bar, others report logistical issues, inconsistent quality and limited availability, particularly during weekdays. Dinner service also has room for improvement with several complaints about limited options, slow service and occasional food quality issues.
Accommodations at Split Rock Resort vary with guests appreciating the spacious, apartment-like layouts of some rooms which feature full kitchens, comfortable beds and modern amenities. However, there are frequent mentions of dated décor, poor maintenance and cleanliness issues across many rooms and common areas, indicating a need for significant updates and better housekeeping practices.
The staff at the resort are often commended for their friendliness and professionalism with specific individuals receiving praise for excellent service. Nevertheless, inconsistencies in service quality and a slow check-in process are noted, pointing to areas needing enhancement.
WiFi connectivity stands out as a major drawback with numerous reports of weak or non-existent internet service affecting guests’ ability to connect their devices and stream content. The lack of reliable internet access remains an ongoing frustration for many visitors.
The pool facilities offer a mixed experience. The indoor pool is warmly regarded by families, though the outdoor pool and general pool maintenance receive criticism for cleanliness and overcrowding. The resort’s waterpark, while appreciated by some, is considered small with varying guest satisfaction.
Split Rock Resort proves to be a family-friendly destination with a host of activities catering to children and families, from a variety of games to daily activities and excursions that promote family bonding. Positive feedback includes the spacious and comfortable environment, which enhances the overall family vacation experience.
Golf-related amenities, particularly the mini golf course, face considerable dissatisfaction due to poor maintenance and availability issues, impacting the guests’ recreational options.
The resort's beds earn mixed reviews with primary beds often described as comfortable and cozy, whereas alternative sleeping options like sofa beds receive negative feedback for being uncomfortable or broken.
In summary, while Split Rock Resort thrives on its beautiful location, family-friendly activities and welcoming staff, it needs to address significant issues related to room updates, dining consistency, WiFi connectivity and general maintenance to enhance the overall guest experience.
Overall, The Woodlands Inn is an adequate option for those wanting a convenient location. While some found the rooms to be dated, others appreciated the proximity to their destinations. The free breakfast can be hit or miss, but the manager is responsive. Some cleanliness and functional issues were reported, such as dirty curtains and a faulty toilet, but the hotel has potential for improvement. The hotel does have stairs and some guests found the beds to be noisy. Budget-conscious travelers may want to consider this hotel.