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Accessible Hotels Taking Steps Towards Sustainability in Heaton
22 HOTELS IN AND AROUND HEATONRanking can be influenced by the commissions we receive.20 hotels nearby!
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Summary of reviews
Hotel Du Vin Newcastle is a unique and luxurious boutique hotel that offers a fantastic stay for guests. The hotel's location is perfect, being central yet quiet and is well-situated for exploring attractions such as Ouseburn and the waterfront. The breakfast is outstanding with a wide range of choices and excellent value for money. The dinner experience is top-class with exceptional restaurant staff and great food, although some meals have been reported to be mediocre at times. The rooms are stunning, spacious, stylish and comfortable with beautiful bathrooms and excellent toiletries. The hotel emphasizes cleanliness with modern and very clean rooms and spotless facilities throughout the building. The staff is exceptional with polite, responsive and courteous behavior and they go the extra mile to ensure guests have a great stay. The hotel is dog-friendly with attentive and welcoming staff who provide bowls and a dog cushion to make furry friends feel comfortable during their stay. Overall, Hotel Du Vin Newcastle is a wonderful bit of luxury, perfect for those who are looking for something different.
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Accessible
Boutique-Style
From $82
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Holiday Inn Newcastle-Jesmond by IHG, generally receives favorable reviews from guests, highlighted by its prime location, amenable breakfast and standout staff service.
The hotel's location is particularly praised for being a walking distance or short metro ride from Newcastle city centre, offering easy access to major attractions and Jesmond's lively bars and restaurants. Its proximity to the metro and available on-site parking provide excellent connectivity and convenience for both public transport users and those driving. The hotel is noted to be particularly handy for personal visits, such as attending events at the university or nearby Nuffield hospital.
Breakfast at the hotel garners high marks for its extensive and varied selection, catering to dietary needs including gluten-free options. The quality of the food, presentation and the inclusion of breakfast in the room rate are consistently praised. Similarly, the hotel's Italian restaurant, Fratellis, is well-regarded for its delicious and diverse menu, especially the pizza, as well as the pleasant dining atmosphere.
The rooms are described as clean, spacious and comfortable with modern amenities, though some guests feel they could use updates, particularly relating to decor and bathroom fixtures. Occasional comments about noise, particularly from air conditioning units or external traffic, arise, but these are generally considered minor issues. The hotel's cleanliness is a mixed bag; while many guests find the rooms and common areas spotless, others mention occasional lapses in maintenance.
A major highlight of the hotel is its staff, who are frequently praised for their friendliness, helpfulness and professionalism. The reception team and other staff members, including housekeeping and the restaurant team, are often noted to go the extra mile to ensure a pleasant stay for guests.
The hotel offers reliable and secure free WiFi, appreciated by most guests for its stability, although a few do report connectivity issues in certain areas. The gym, while small, is found to be adequately equipped and a nice addition to the hotel's facilities.
Parking is another positive feature with many guests valuing the on-site parking and EV charging options despite some mentioning that spaces can be tight and finding a spot challenging at times.
Overall, Holiday Inn Newcastle-Jesmond is described as a family-friendly hotel that provides a comfortable and convenient stay with excellent service, making it a highly recommended choice for travelers visiting Newcastle.
The hotel's location is particularly praised for being a walking distance or short metro ride from Newcastle city centre, offering easy access to major attractions and Jesmond's lively bars and restaurants. Its proximity to the metro and available on-site parking provide excellent connectivity and convenience for both public transport users and those driving. The hotel is noted to be particularly handy for personal visits, such as attending events at the university or nearby Nuffield hospital.
Breakfast at the hotel garners high marks for its extensive and varied selection, catering to dietary needs including gluten-free options. The quality of the food, presentation and the inclusion of breakfast in the room rate are consistently praised. Similarly, the hotel's Italian restaurant, Fratellis, is well-regarded for its delicious and diverse menu, especially the pizza, as well as the pleasant dining atmosphere.
The rooms are described as clean, spacious and comfortable with modern amenities, though some guests feel they could use updates, particularly relating to decor and bathroom fixtures. Occasional comments about noise, particularly from air conditioning units or external traffic, arise, but these are generally considered minor issues. The hotel's cleanliness is a mixed bag; while many guests find the rooms and common areas spotless, others mention occasional lapses in maintenance.
A major highlight of the hotel is its staff, who are frequently praised for their friendliness, helpfulness and professionalism. The reception team and other staff members, including housekeeping and the restaurant team, are often noted to go the extra mile to ensure a pleasant stay for guests.
The hotel offers reliable and secure free WiFi, appreciated by most guests for its stability, although a few do report connectivity issues in certain areas. The gym, while small, is found to be adequately equipped and a nice addition to the hotel's facilities.
Parking is another positive feature with many guests valuing the on-site parking and EV charging options despite some mentioning that spaces can be tight and finding a spot challenging at times.
Overall, Holiday Inn Newcastle-Jesmond is described as a family-friendly hotel that provides a comfortable and convenient stay with excellent service, making it a highly recommended choice for travelers visiting Newcastle.
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Accessible
Sustainability Journey
Family
From $117
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Staybridge Suites Newcastle by IHG, is a great choice for anyone looking for a comfortable and convenient stay in Newcastle. The hotel's location is perfect for exploring the city with easy parking and only a short walk or taxi ride to the city centre. Guests rave about the hotel's breakfast, which offers a good selection of food with options for all tastes and dietary needs. The rooms are spacious, clean and well-appointed with excellent kitchen facilities and luxury toiletries. The hotel's cleanliness is also noteworthy with many guests praising the attention to detail. The staff are friendly, helpful and accommodating with excellent customer service. The on-site parking is convenient, although some guests found the cost to be a bit steep. Finally, the beds are very comfortable, ensuring a restful night's sleep. Overall, Staybridge Suites Newcastle is an excellent choice for anyone looking for a clean, comfortable and convenient stay in Newcastle.
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Accessible
Dog Friendly
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Summary of reviews
Leonardo Hotel Newcastle Quayside enjoys a highly praised prime location right on the river Tyne, making it ideal for those wishing to explore nearby attractions such as the Quayside, Millennium Bridge and city center. Guests appreciate the convenient yet peaceful setting with picturesque river views enhancing the experience. The hotel is valued for easy access and scenic surroundings, contributing to its great value for money.
The hotel’s breakfast receives general acclaim for its variety, quality and presentation. Guests enjoy a comprehensive buffet that caters to diverse tastes, often describing it as well-organized and a good value for money. Though some note minor issues like high prices during busy times and inconsistencies, the friendly and accommodating staff help maintain a positive breakfast experience.
Dinner experiences are more mixed with guests enjoying the pleasant ambiance, reasonable menu selections and professional staff, particularly in the bar. However, there are mentions of inconsistencies in food quality and service with some calling for improved menu variety and better-prepared dishes.
Room quality is frequently complimented for spaciousness, cleanliness and comfort with beautiful views of the River Tyne noted. Guests appreciate the comfortable beds and friendly staff, although some find the decor a bit dated and mention occasional noise or temperature issues. Despite these points, the relaxing environment and well-maintained rooms contribute positively to the stay.
The hotel's overall cleanliness is deemed satisfactory with guests frequently commending the tidy, well-kept rooms and common areas. Friendly and helpful staff significantly enhance the overall experience, even though there are occasional reports of inconsistent cleaning and minor maintenance issues.
The staff at Leonardo Hotel Newcastle Quayside are consistently praised for their friendliness, professionalism and willingness to assist, making guests feel welcome and comfortable. Specific staff members are often recognized for their exemplary service, adding to the hotel's positive reputation.
The availability of free WiFi is appreciated, generally considered reliable and effective, albeit with occasional issues in specific areas of the hotel. Families find the hotel accommodating with suitable amenities like family rooms, helpful staff and a welcoming environment contributing to an enjoyable stay.
The comfort of the beds is a recurrent highlight with many guests mentioning the cleanliness and coziness that lead to restful nights. This comfort, combined with clean rooms and friendly staff, makes for a pleasant and welcoming atmosphere.
While some guests feel the hotel doesn’t fully meet the expected four-star standard, the majority find it offers good value for money with quality breakfasts, clean accommodations and attentive staff enhancing the experience. Business travelers appreciate the hotel's convenient location and functional facilities, despite occasional mentions of limited business services.
Accessibility is another strength with guests noting the hotel’s proximity to the city center, accessible rooms and facilities and helpful staff. Although some improvements could be made in certain areas, the accommodations generally meet the needs of travelers with disabilities.
Overall, Leonardo Hotel Newcastle Quayside is recognized for its strategic location, friendly staff, comfortable accommodations and overall value, making it a favorable choice for families, business travelers and those seeking a comfortable stay near key attractions.
The hotel’s breakfast receives general acclaim for its variety, quality and presentation. Guests enjoy a comprehensive buffet that caters to diverse tastes, often describing it as well-organized and a good value for money. Though some note minor issues like high prices during busy times and inconsistencies, the friendly and accommodating staff help maintain a positive breakfast experience.
Dinner experiences are more mixed with guests enjoying the pleasant ambiance, reasonable menu selections and professional staff, particularly in the bar. However, there are mentions of inconsistencies in food quality and service with some calling for improved menu variety and better-prepared dishes.
Room quality is frequently complimented for spaciousness, cleanliness and comfort with beautiful views of the River Tyne noted. Guests appreciate the comfortable beds and friendly staff, although some find the decor a bit dated and mention occasional noise or temperature issues. Despite these points, the relaxing environment and well-maintained rooms contribute positively to the stay.
The hotel's overall cleanliness is deemed satisfactory with guests frequently commending the tidy, well-kept rooms and common areas. Friendly and helpful staff significantly enhance the overall experience, even though there are occasional reports of inconsistent cleaning and minor maintenance issues.
The staff at Leonardo Hotel Newcastle Quayside are consistently praised for their friendliness, professionalism and willingness to assist, making guests feel welcome and comfortable. Specific staff members are often recognized for their exemplary service, adding to the hotel's positive reputation.
The availability of free WiFi is appreciated, generally considered reliable and effective, albeit with occasional issues in specific areas of the hotel. Families find the hotel accommodating with suitable amenities like family rooms, helpful staff and a welcoming environment contributing to an enjoyable stay.
The comfort of the beds is a recurrent highlight with many guests mentioning the cleanliness and coziness that lead to restful nights. This comfort, combined with clean rooms and friendly staff, makes for a pleasant and welcoming atmosphere.
While some guests feel the hotel doesn’t fully meet the expected four-star standard, the majority find it offers good value for money with quality breakfasts, clean accommodations and attentive staff enhancing the experience. Business travelers appreciate the hotel's convenient location and functional facilities, despite occasional mentions of limited business services.
Accessibility is another strength with guests noting the hotel’s proximity to the city center, accessible rooms and facilities and helpful staff. Although some improvements could be made in certain areas, the accommodations generally meet the needs of travelers with disabilities.
Overall, Leonardo Hotel Newcastle Quayside is recognized for its strategic location, friendly staff, comfortable accommodations and overall value, making it a favorable choice for families, business travelers and those seeking a comfortable stay near key attractions.
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Accessible
Sustainability Journey
Family
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Summary of reviews
Malmaison Newcastle is a highly recommended hotel for those who want to stay in the heart of the action. The hotel offers a fantastic riverside location in the heart of Newcastle, close to many bars, restaurants and shops. Guests can easily explore the city's sights as the hotel is conveniently located near the waterfront and the city center. The breakfast at the hotel is a highlight with a great selection of hot and cold options to choose from and the service is exceptional. The rooms are spacious, clean and comfortable with most offering fantastic views of the river and the Millennium Bridge. The hotel prides itself on impeccable cleanliness and guests consistently praise the helpfulness and friendliness of the hotel's staff. The parking facilities are good value and convenient for guests. The beds are top-notch with many guests specifically mentioning how comfortable the mattresses and pillows are. Overall, Malmaison Newcastle is a great choice for those looking for a comfortable and convenient stay in Newcastle.
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Accessible
Honeymoon
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The Ramada Encore Newcastle-Gateshead stands out for its exceptional location, making it an ideal choice for travelers wanting to explore both Newcastle and Gateshead. Situated near key attractions like the Quayside, The Sage and the Millennium Bridge, the hotel offers convenient access to cultural hotspots and public transport, enhancing its appeal for both leisure and business visits. Despite occasional construction-related challenges, guests generally find the hotel easily accessible and well-positioned.
The breakfast experience at the hotel receives high marks for its variety and quality, ranging from cooked to continental options, along with commendations for the friendly and efficient staff. Dinner offerings are similarly well-regarded with guests praising the delicious food and great value meal deals. The restaurant atmosphere is also enhanced by clean, well-maintained environs and excellent service.
Guest rooms are appreciated for their cleanliness, spaciousness and comfortable king-size beds. Although there are occasional noise and temperature control issues, the rooms are generally considered clean, functional and good value, albeit with some areas needing updates. Cleanliness is consistently highlighted as a strong point, contributing positively to the overall comfort of the stay.
The hotel staff is frequently praised for their politeness, attentiveness and professionalism, consistently enhancing guest experiences across various touchpoints including reception, dining and general services.
However, the free WiFi service wavers in performance with many noting slow speeds and inconsistent connectivity. The gym, while small, is functional and appreciated for its accessibility and equipment, offering a satisfactory space for a workout.
The hotel is also recognized as family-friendly, offering spacious and clean rooms suitable for families with children, although some guests noted the absence of bathtubs and other minor suitability issues. Beds receive mixed reviews—mostly positive for their size and comfort but occasionally noted for issues such as hardness or being too low.
Recognized as a solid three-star accommodation, the Ramada Encore Newcastle-Gateshead delivers good value for money, characterized by essential but comfortable amenities and friendly service. Though not luxurious, it meets the needs of budget-conscious travelers and temporary stays well. Its business-friendly environment, coupled with functional room designs and accessibility, makes it a pragmatic choice for business visitors despite some noted drawbacks like poor in-room lighting and variable WiFi quality.
Overall, the Ramada Encore Newcastle-Gateshead is a well-rounded, budget-friendly choice with a strong emphasis on location, cleanliness, friendly staff and overall value for money.
The breakfast experience at the hotel receives high marks for its variety and quality, ranging from cooked to continental options, along with commendations for the friendly and efficient staff. Dinner offerings are similarly well-regarded with guests praising the delicious food and great value meal deals. The restaurant atmosphere is also enhanced by clean, well-maintained environs and excellent service.
Guest rooms are appreciated for their cleanliness, spaciousness and comfortable king-size beds. Although there are occasional noise and temperature control issues, the rooms are generally considered clean, functional and good value, albeit with some areas needing updates. Cleanliness is consistently highlighted as a strong point, contributing positively to the overall comfort of the stay.
The hotel staff is frequently praised for their politeness, attentiveness and professionalism, consistently enhancing guest experiences across various touchpoints including reception, dining and general services.
However, the free WiFi service wavers in performance with many noting slow speeds and inconsistent connectivity. The gym, while small, is functional and appreciated for its accessibility and equipment, offering a satisfactory space for a workout.
The hotel is also recognized as family-friendly, offering spacious and clean rooms suitable for families with children, although some guests noted the absence of bathtubs and other minor suitability issues. Beds receive mixed reviews—mostly positive for their size and comfort but occasionally noted for issues such as hardness or being too low.
Recognized as a solid three-star accommodation, the Ramada Encore Newcastle-Gateshead delivers good value for money, characterized by essential but comfortable amenities and friendly service. Though not luxurious, it meets the needs of budget-conscious travelers and temporary stays well. Its business-friendly environment, coupled with functional room designs and accessibility, makes it a pragmatic choice for business visitors despite some noted drawbacks like poor in-room lighting and variable WiFi quality.
Overall, the Ramada Encore Newcastle-Gateshead is a well-rounded, budget-friendly choice with a strong emphasis on location, cleanliness, friendly staff and overall value for money.
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Health & Safety
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Grey Street Hotel in Newcastle is a fantastic choice for anyone visiting the city. The hotel is praised for its unbeatable central location with easy access to amenities such as restaurants and shopping. The staff are friendly and welcoming and the breakfast is exceptional with a range of high-quality options available. Guests love the comfortable and stylish rooms, though some have noted minor issues such as small size or the need for updating. The hotel is generally considered clean and well-maintained with the friendly and helpful staff receiving particular praise. While the central location is ideal for those looking for nightlife, guests should note that it can be noisy at night due to the abundance of nearby bars and clubs. Overall, Grey Street Hotel offers guests great value for money and a fantastic experience in the heart of Newcastle.
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Sustainability Journey
Accessible
Honeymoon
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Summary of reviews
easyHotel Newcastle enjoys a prime central location, offering guests close proximity to the Quayside, River Tyne and central station, making it an excellent base for exploring Newcastle's nightlife, restaurants, bars and shopping areas. Many guests appreciate the convenience of having key attractions within walking distance and the added benefit of nearby public transport options.
Rooms at easyHotel Newcastle receive mixed feedback but are generally seen as clean, tidy and equipped with modern amenities. Guests highlight the cleanliness of the en suite bathrooms and often note the comfortable beds. However, room sizes are frequently described as small or cramped and the absence of windows in many rooms can be an issue. Some guests have reported occasional cleanliness problems, such as dusty surfaces and stained bedding. Noise levels can also be problematic with thin walls making it easy to hear other guests.
The hotel maintains high standards of cleanliness in individual rooms and guests appreciate the fresh, well-maintained feel of the accommodations. Staff are repeatedly praised for their friendliness, helpfulness and professional service, significantly enhancing the overall guest experience.
While free WiFi is available and sometimes performs well, many guests have experienced connectivity issues. This includes weak signals, frequent cutouts and in some cases, complete lack of service during their stay. The hotel staff are noted for their willingness to help, but the WiFi problems often persist.
EasyHotel Newcastle's location is ideal for those interested in the city's vibrant nightlife with several bars, restaurants and nightclubs nearby. However, the lively environment does result in some noise, which can affect guests' sleep quality.
The beds receive mixed reviews: many find them comfortable, while others cite issues with bed size and firmness. Pillows are often considered too soft or insufficient in number. Despite these issues, most guests find the beds satisfactory for a short stay.
The hotel is generally accessible with some designated accessible rooms and helpful staff. However, there are areas that could be improved for guests with disabilities, such as the entrance step, elevator door speed and room layout.
Overall, easyHotel Newcastle offers clean, modern and budget-friendly accommodation in a great location, making it ideal for guests prioritizing convenience and value over luxury.
Rooms at easyHotel Newcastle receive mixed feedback but are generally seen as clean, tidy and equipped with modern amenities. Guests highlight the cleanliness of the en suite bathrooms and often note the comfortable beds. However, room sizes are frequently described as small or cramped and the absence of windows in many rooms can be an issue. Some guests have reported occasional cleanliness problems, such as dusty surfaces and stained bedding. Noise levels can also be problematic with thin walls making it easy to hear other guests.
The hotel maintains high standards of cleanliness in individual rooms and guests appreciate the fresh, well-maintained feel of the accommodations. Staff are repeatedly praised for their friendliness, helpfulness and professional service, significantly enhancing the overall guest experience.
While free WiFi is available and sometimes performs well, many guests have experienced connectivity issues. This includes weak signals, frequent cutouts and in some cases, complete lack of service during their stay. The hotel staff are noted for their willingness to help, but the WiFi problems often persist.
EasyHotel Newcastle's location is ideal for those interested in the city's vibrant nightlife with several bars, restaurants and nightclubs nearby. However, the lively environment does result in some noise, which can affect guests' sleep quality.
The beds receive mixed reviews: many find them comfortable, while others cite issues with bed size and firmness. Pillows are often considered too soft or insufficient in number. Despite these issues, most guests find the beds satisfactory for a short stay.
The hotel is generally accessible with some designated accessible rooms and helpful staff. However, there are areas that could be improved for guests with disabilities, such as the entrance step, elevator door speed and room layout.
Overall, easyHotel Newcastle offers clean, modern and budget-friendly accommodation in a great location, making it ideal for guests prioritizing convenience and value over luxury.
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Nightlife
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Motel One Newcastle consistently receives positive reviews for its exceptional location, cleanliness and staff. Nestled in the heart of Newcastle, the hotel provides easy access to major attractions, nightlife and dining options, all while maintaining a quiet and peaceful environment. Its proximity to the train station and popular sites like the Theatre Royal and Grey Street make it an ideal base for city explorers.
Guests frequently praise the hotel's modern decor, cozy atmosphere and spotless cleanliness. The attention to hygiene extends to public areas, adding to the overall welcoming atmosphere. The friendly and accommodating staff contribute significantly to the positive experience, consistently offering courteous and efficient service.
The rooms, though noted as small by some, are generally appreciated for their cleanliness, comfortable beds and functional design. Modern bathrooms, high-quality showers and useful amenities further enhance the stay. While there are occasional concerns about room warmth or limited storage space, the overall sentiment is that Motel One Newcastle offers good value for money and is ideal for short stays.
Breakfast receives mixed reviews with many enjoying the freshness and variety of the continental offerings. However, some guests miss having a traditional cooked breakfast and feel that the continental option could be more varied and better priced. Nonetheless, the quality and presentation of the breakfast are generally well-regarded.
The hotel's Wi-Fi is mostly reliable and fast, accommodating guests' work and connectivity needs, although there are occasional connectivity issues. Furthermore, the hotel stands out for its accessibility, ensuring convenience for travelers with disabilities through features like wheelchair access and well-adapted rooms.
Motel One Newcastle is also lauded for being dog-friendly, providing spacious rooms and exceptional treatment for pets. The considerate approach towards accommodating dogs makes it a top choice for pet owners.
In summary, Motel One Newcastle is a highly recommended option for visitors looking for a centrally located, clean and comfortable stay with friendly staff and modern amenities, at a good value for money.
Guests frequently praise the hotel's modern decor, cozy atmosphere and spotless cleanliness. The attention to hygiene extends to public areas, adding to the overall welcoming atmosphere. The friendly and accommodating staff contribute significantly to the positive experience, consistently offering courteous and efficient service.
The rooms, though noted as small by some, are generally appreciated for their cleanliness, comfortable beds and functional design. Modern bathrooms, high-quality showers and useful amenities further enhance the stay. While there are occasional concerns about room warmth or limited storage space, the overall sentiment is that Motel One Newcastle offers good value for money and is ideal for short stays.
Breakfast receives mixed reviews with many enjoying the freshness and variety of the continental offerings. However, some guests miss having a traditional cooked breakfast and feel that the continental option could be more varied and better priced. Nonetheless, the quality and presentation of the breakfast are generally well-regarded.
The hotel's Wi-Fi is mostly reliable and fast, accommodating guests' work and connectivity needs, although there are occasional connectivity issues. Furthermore, the hotel stands out for its accessibility, ensuring convenience for travelers with disabilities through features like wheelchair access and well-adapted rooms.
Motel One Newcastle is also lauded for being dog-friendly, providing spacious rooms and exceptional treatment for pets. The considerate approach towards accommodating dogs makes it a top choice for pet owners.
In summary, Motel One Newcastle is a highly recommended option for visitors looking for a centrally located, clean and comfortable stay with friendly staff and modern amenities, at a good value for money.
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Dog Friendly
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The Hilton Newcastle Gateshead is a highly recommended hotel with an excellent location in the heart of Newcastle, offering amazing views of iconic landmarks like the Tyne Bridge and Quayside. The breakfast is considered wonderful, brilliant, fantastic and even amazing by some guests with plenty of choices available and staff going above and beyond to be helpful. The spacious and clean rooms with comfortable beds are offset by lovely views of the river and modern décor in some rooms. The hotel has received overwhelmingly positive reviews regarding cleanliness with guests impressed by the hotel's attention to cleanliness and found it to be a lovely place to stay with a great location and friendly staff. The hotel staff are described as "friendly" and "helpful" throughout the reviews with particular praise for the reception and restaurant staff. The Hilton Newcastle Gateshead offers a pool and spa, complete with breathtaking views, although some reviewers found them to be small. The hotel provides useful access to a swimming pool for families staying in the area. Despite a few criticisms, many would stay at the Hilton Newcastle Gateshead again and recommend it to others. Overall, the hotel offered a pleasant and enjoyable stay.
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Sustainability Journey
Accessible
Honeymoon
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The Maldron Hotel Newcastle stands out as a prime accommodation choice in the heart of Newcastle, offering a blend of modern amenities, cleanliness and exceptional service. Its central location is frequently commended for its proximity to shops, restaurants, bars and transport links, including the nearby train station and popular destinations such as Eldon Square shopping center and the Theatre Royal. Despite being in a bustling area, the hotel maintains a quiet atmosphere, providing a comfortable stay for guests.
The breakfast experience at the Maldron Hotel is consistently praised for its variety, quality and presentation. The buffet-style breakfast offers a wide selection of hot and cold items, catering to various dietary requirements, including vegan and gluten-free options. Guests appreciate the friendly and helpful staff who enhance the dining experience, making it both pleasant and enjoyable. The overall value for money and cleanliness of the breakfast area add to the positive experience.
Dinner at the Maldron Hotel is equally impressive with guests highlighting the quality and variety of food, from traditional dishes like fish and chips to excellent vegan options. The cozy ambiance of the restaurant, often enhanced by candle-lit dinners and the reasonably priced menu make it a favorite dining choice. The bar and restaurant areas are noted for their beauty, adding to the overall positive experience. Despite occasional slow service during busy periods, the meals are well-prepared and delicious, leaving a lasting impression on guests.
The rooms at the Maldron Hotel Newcastle receive high marks for cleanliness, spaciousness and modern amenities. Guests appreciate the comfortable bedding, modern decor and well-maintained facilities. The quiet ambiance of the rooms suits both business and leisure travelers. While some rooms may be compact or have minor issues like outdated TVs, the overall experience is one of comfort and functionality. Families find the rooms particularly accommodating with thoughtful touches like sofa beds for children and separate floors for families and couples.
Cleanliness is a hallmark of the Maldron Hotel with meticulous housekeeping ensuring that both public areas and guest rooms are immaculately clean. The hotel's modern design and well-kept facilities contribute to a fresh and inviting ambiance. The restaurant and bar areas are also noted for their cleanliness, enhancing the overall experience.
The staff at the Maldron Hotel Newcastle are frequently described as friendly, helpful and professional. Guests often highlight the exceptional service provided by specific staff members, contributing to a warm and welcoming atmosphere. The staff's attentiveness and genuine eagerness to assist make guests feel well-cared for throughout their stay.
The free and generally reliable wifi at the Maldron Hotel is appreciated by many guests, providing fast and efficient connectivity. Despite some occasional connectivity issues, the overall experience with the hotel's wifi remains favorable.
For families, the Maldron Hotel Newcastle offers a welcoming and accommodating environment with spacious rooms and attentive staff who go above and beyond to ensure a pleasant stay for all ages. The hotel's layout includes separate floors for families and couples, ensuring a peaceful environment tailored to relaxation.
The beds at the Maldron Hotel are consistently praised for their comfort with guests frequently describing them as super comfy, soft and clean. The high-quality bedding and supportive mattresses contribute to a restful and enjoyable sleep.
As a four-star hotel, the Maldron Hotel Newcastle delivers high standards and excellent value. Guests appreciate the modern design, quality furnishings and excellent food. Business travelers benefit from functional rooms and seamless connectivity. Though minor drawbacks like the lack of expected toiletries or early bar closing times are noted, the hotel's overall service, cleanliness and amenities make it a solid choice for both leisure and business guests.
The Maldron Hotel Newcastle is also noted for its accessibility with accessible rooms available upon request and caring, disability-aware staff who go out of their way to assist guests with mobility issues. The central location and easy access to public transport add to the convenience for all travelers.
Overall, the Maldron Hotel Newcastle offers a well-rounded and satisfying experience, combining excellent location, modern facilities, cleanliness and attentive service, making it a popular choice for visitors to Newcastle.
The breakfast experience at the Maldron Hotel is consistently praised for its variety, quality and presentation. The buffet-style breakfast offers a wide selection of hot and cold items, catering to various dietary requirements, including vegan and gluten-free options. Guests appreciate the friendly and helpful staff who enhance the dining experience, making it both pleasant and enjoyable. The overall value for money and cleanliness of the breakfast area add to the positive experience.
Dinner at the Maldron Hotel is equally impressive with guests highlighting the quality and variety of food, from traditional dishes like fish and chips to excellent vegan options. The cozy ambiance of the restaurant, often enhanced by candle-lit dinners and the reasonably priced menu make it a favorite dining choice. The bar and restaurant areas are noted for their beauty, adding to the overall positive experience. Despite occasional slow service during busy periods, the meals are well-prepared and delicious, leaving a lasting impression on guests.
The rooms at the Maldron Hotel Newcastle receive high marks for cleanliness, spaciousness and modern amenities. Guests appreciate the comfortable bedding, modern decor and well-maintained facilities. The quiet ambiance of the rooms suits both business and leisure travelers. While some rooms may be compact or have minor issues like outdated TVs, the overall experience is one of comfort and functionality. Families find the rooms particularly accommodating with thoughtful touches like sofa beds for children and separate floors for families and couples.
Cleanliness is a hallmark of the Maldron Hotel with meticulous housekeeping ensuring that both public areas and guest rooms are immaculately clean. The hotel's modern design and well-kept facilities contribute to a fresh and inviting ambiance. The restaurant and bar areas are also noted for their cleanliness, enhancing the overall experience.
The staff at the Maldron Hotel Newcastle are frequently described as friendly, helpful and professional. Guests often highlight the exceptional service provided by specific staff members, contributing to a warm and welcoming atmosphere. The staff's attentiveness and genuine eagerness to assist make guests feel well-cared for throughout their stay.
The free and generally reliable wifi at the Maldron Hotel is appreciated by many guests, providing fast and efficient connectivity. Despite some occasional connectivity issues, the overall experience with the hotel's wifi remains favorable.
For families, the Maldron Hotel Newcastle offers a welcoming and accommodating environment with spacious rooms and attentive staff who go above and beyond to ensure a pleasant stay for all ages. The hotel's layout includes separate floors for families and couples, ensuring a peaceful environment tailored to relaxation.
The beds at the Maldron Hotel are consistently praised for their comfort with guests frequently describing them as super comfy, soft and clean. The high-quality bedding and supportive mattresses contribute to a restful and enjoyable sleep.
As a four-star hotel, the Maldron Hotel Newcastle delivers high standards and excellent value. Guests appreciate the modern design, quality furnishings and excellent food. Business travelers benefit from functional rooms and seamless connectivity. Though minor drawbacks like the lack of expected toiletries or early bar closing times are noted, the hotel's overall service, cleanliness and amenities make it a solid choice for both leisure and business guests.
The Maldron Hotel Newcastle is also noted for its accessibility with accessible rooms available upon request and caring, disability-aware staff who go out of their way to assist guests with mobility issues. The central location and easy access to public transport add to the convenience for all travelers.
Overall, the Maldron Hotel Newcastle offers a well-rounded and satisfying experience, combining excellent location, modern facilities, cleanliness and attentive service, making it a popular choice for visitors to Newcastle.
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Family
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Summary of reviews
Nestled in the heart of Newcastle, INNSiDE Newcastle boasts an exceptional location directly on the Quayside, offering stunning views of the River Tyne and its iconic bridges. This prime spot places guests within easy walking distance of numerous bars, restaurants and shops, making it ideal for exploring the city. The hotel's proximity to the train station also simplifies travel for both leisure and business guests.
The modern, spacious rooms are a standout feature, frequently praised for their cleanliness and stylish design. Guests particularly appreciate the spectacular river views from floor-to-ceiling glass walls and terraces. Comfortable large beds, complimentary soft drinks and well-appointed amenities contribute to a restful stay, while the quiet, soundproof environment ensures relaxation.
Breakfast at the hotel is highly regarded with a buffet-style setup offering a wide variety of high-quality options, including cooked-to-order items like poached eggs and a selection of vegan choices. The lovely and modern breakfast area, which boasts views of the Tyne River, enhances the overall dining experience. Guests often describe the breakfast as one of the best they've experienced.
INNSiDE Newcastle’s dining options further enrich the guest experience, particularly at Gino D'Acampo's restaurant. The menu features excellent Italian cuisine, though some guests find it pricey. The restaurant's riverside location with a lovely atmosphere adds to the overall enjoyment. The bar and restaurant area is lively with friendly staff and standout drinks like the signature "If my grandmother had wheels."
The cleanliness of the hotel receives consistent accolades with both rooms and communal spaces maintained to impeccable standards. The friendly, attentive staff contribute significantly to the welcoming atmosphere, often remembering guest's names and providing personalized service.
Free WiFi is another highlight with excellent connectivity and speed. The feature allowing guests to wirelessly cast media to the TV is particularly appreciated. Meanwhile, the well-equipped 24-hour gym offers modern facilities, including Peloton bikes, ensuring guests can maintain their fitness routines.
Though the hotel’s on-site parking is limited, nearby multi-story options ease the inconvenience. Despite these challenges, the convenient location and overall positive experiences make the hotel appealing.
The hotel is family-friendly and supports pets, making it ideal for guests with various needs. The staff’s accommodating nature and prompt service even without reservations reflect a commitment to family comfort and convenience.
Overall, INNSiDE Newcastle stands out as a superb four-star hotel, combining modernity, comfort and excellent service. The inviting atmosphere, luxurious touches and prime location make it a top choice for travelers visiting Newcastle.
The modern, spacious rooms are a standout feature, frequently praised for their cleanliness and stylish design. Guests particularly appreciate the spectacular river views from floor-to-ceiling glass walls and terraces. Comfortable large beds, complimentary soft drinks and well-appointed amenities contribute to a restful stay, while the quiet, soundproof environment ensures relaxation.
Breakfast at the hotel is highly regarded with a buffet-style setup offering a wide variety of high-quality options, including cooked-to-order items like poached eggs and a selection of vegan choices. The lovely and modern breakfast area, which boasts views of the Tyne River, enhances the overall dining experience. Guests often describe the breakfast as one of the best they've experienced.
INNSiDE Newcastle’s dining options further enrich the guest experience, particularly at Gino D'Acampo's restaurant. The menu features excellent Italian cuisine, though some guests find it pricey. The restaurant's riverside location with a lovely atmosphere adds to the overall enjoyment. The bar and restaurant area is lively with friendly staff and standout drinks like the signature "If my grandmother had wheels."
The cleanliness of the hotel receives consistent accolades with both rooms and communal spaces maintained to impeccable standards. The friendly, attentive staff contribute significantly to the welcoming atmosphere, often remembering guest's names and providing personalized service.
Free WiFi is another highlight with excellent connectivity and speed. The feature allowing guests to wirelessly cast media to the TV is particularly appreciated. Meanwhile, the well-equipped 24-hour gym offers modern facilities, including Peloton bikes, ensuring guests can maintain their fitness routines.
Though the hotel’s on-site parking is limited, nearby multi-story options ease the inconvenience. Despite these challenges, the convenient location and overall positive experiences make the hotel appealing.
The hotel is family-friendly and supports pets, making it ideal for guests with various needs. The staff’s accommodating nature and prompt service even without reservations reflect a commitment to family comfort and convenience.
Overall, INNSiDE Newcastle stands out as a superb four-star hotel, combining modernity, comfort and excellent service. The inviting atmosphere, luxurious touches and prime location make it a top choice for travelers visiting Newcastle.
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Summary of reviews
Hampton by Hilton Newcastle earns high praise from visitors, particularly for its prime location directly opposite the central train station, which ensures easy access to Newcastle's top attractions, shopping areas, nightlife and cultural venues. Despite the bustling surroundings, guests often find their stay surprisingly quiet, especially on higher floors, making the hotel suitable for both leisure and business travelers.
Breakfast at the hotel receives overall positive feedback with guests enjoying a wide variety of hot and cold options in a self-serve model. The quality and variety, including items catering to various dietary needs, are frequently lauded, despite occasional issues with chaotic organization and limited selections. The included breakfast option adds significant value to the stay.
Dinner options also fare well with a pleasant ambiance and a reliable menu that provides decent and convenient choices. While some guests reported limitations on late-night food availability and occasional prepackaged food, the offerings generally meet expectations and the 24/7 food menu ensures continuous availability.
The hotel’s rooms are highlighted for their remarkable cleanliness, spaciousness and modern decor. Comfortable beds, ample storage and well-maintained bathrooms contribute to a restful stay. While there are minor maintenance issues, the proactive staff quickly resolve any problems. The accommodation effectively balances comfort and convenience, making it a solid choice in the heart of Newcastle.
Cleanliness is a strong point with guests consistently praising the hotel's high hygiene standards. From pristine rooms to well-maintained common areas, the hotel's housekeeping efforts ensure a pleasant and comfortable environment.
Staff at Hampton by Hilton Newcastle regularly receive accolades for their friendliness, professionalism and helpfulness. Guests appreciate the team's welcoming demeanor and efficiency in handling check-ins, inquiries and any issues that arise, enhancing the overall experience.
Wi-Fi services are generally good with many guests finding the connection fast and efficient, particularly on the ground and second floors. However, some inconsistencies and weaker signals in certain areas occasionally detract from the experience.
The on-site gym is another feature appreciated by guests, although feedback suggests that it could benefit from additional equipment. Despite occasional unavailability for maintenance, the gym provides a satisfactory experience for those wanting to maintain their fitness routines.
Parking is one logistical challenge, as the hotel does not offer on-site parking, necessitating the use of nearby multi-storey car parks or the train station car park. While some discounts are available, guests often find the extra cost and the walk somewhat inconvenient.
Families find the hotel accommodating with spacious rooms and amenities suitable for larger groups. Despite its central location and occasional noise from nightlife, the hotel's staff and facilities make it a good choice for a family holiday.
Situated in the heart of Newcastle's vibrant nightlife scene, the hotel offers easy access to bars, clubs and restaurants. However, the noise from local venues can disrupt light sleepers. Security measures and helpful staff assist in managing the energetic environment.
In summary, Hampton by Hilton Newcastle combines a strategic location with comfortable, clean accommodations, excellent staff and a positive dining experience, making it a recommended choice for visitors to Newcastle, though potential guests should be mindful of parking logistics and possible nightlife-related noise.
Breakfast at the hotel receives overall positive feedback with guests enjoying a wide variety of hot and cold options in a self-serve model. The quality and variety, including items catering to various dietary needs, are frequently lauded, despite occasional issues with chaotic organization and limited selections. The included breakfast option adds significant value to the stay.
Dinner options also fare well with a pleasant ambiance and a reliable menu that provides decent and convenient choices. While some guests reported limitations on late-night food availability and occasional prepackaged food, the offerings generally meet expectations and the 24/7 food menu ensures continuous availability.
The hotel’s rooms are highlighted for their remarkable cleanliness, spaciousness and modern decor. Comfortable beds, ample storage and well-maintained bathrooms contribute to a restful stay. While there are minor maintenance issues, the proactive staff quickly resolve any problems. The accommodation effectively balances comfort and convenience, making it a solid choice in the heart of Newcastle.
Cleanliness is a strong point with guests consistently praising the hotel's high hygiene standards. From pristine rooms to well-maintained common areas, the hotel's housekeeping efforts ensure a pleasant and comfortable environment.
Staff at Hampton by Hilton Newcastle regularly receive accolades for their friendliness, professionalism and helpfulness. Guests appreciate the team's welcoming demeanor and efficiency in handling check-ins, inquiries and any issues that arise, enhancing the overall experience.
Wi-Fi services are generally good with many guests finding the connection fast and efficient, particularly on the ground and second floors. However, some inconsistencies and weaker signals in certain areas occasionally detract from the experience.
The on-site gym is another feature appreciated by guests, although feedback suggests that it could benefit from additional equipment. Despite occasional unavailability for maintenance, the gym provides a satisfactory experience for those wanting to maintain their fitness routines.
Parking is one logistical challenge, as the hotel does not offer on-site parking, necessitating the use of nearby multi-storey car parks or the train station car park. While some discounts are available, guests often find the extra cost and the walk somewhat inconvenient.
Families find the hotel accommodating with spacious rooms and amenities suitable for larger groups. Despite its central location and occasional noise from nightlife, the hotel's staff and facilities make it a good choice for a family holiday.
Situated in the heart of Newcastle's vibrant nightlife scene, the hotel offers easy access to bars, clubs and restaurants. However, the noise from local venues can disrupt light sleepers. Security measures and helpful staff assist in managing the energetic environment.
In summary, Hampton by Hilton Newcastle combines a strategic location with comfortable, clean accommodations, excellent staff and a positive dining experience, making it a recommended choice for visitors to Newcastle, though potential guests should be mindful of parking logistics and possible nightlife-related noise.
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Hotel Indigo Newcastle by IHG, positioned in the vibrant heart of Newcastle, has become a highly favored choice among travelers due to its outstanding central location. Guests relish easy access to key city landmarks, such as the Central Station, Utilita Arena, Quayside, and St. James’ Park. The vicinity to numerous restaurants, bars, and shops accentuates its convenience for dining and entertainment, making it an ideal base for sightseeing and nightlife adventures.
The hotel’s accommodations receive frequent praise for their spaciousness, cleanliness, and comfort, with modern decor following recent refurbishment accentuating a fresh and stylish ambiance. Comfortable beds and well-equipped rooms, complete with amenities like Nespresso machines and plush robes, enhance the guest experience. Many rooms offer charming balconies with delightful city views, adding to the allure for visitors seeking a vibrant yet tranquil retreat.
Breakfast at Hotel Indigo stands out as a highlight, celebrated for its quality and variety. Guests often describe it as superb, with an extensive menu offering both continental selections and cooked-to-order dishes, catering to traditional and vegan preferences. The attentive and friendly staff contribute significantly to the dining experience, although pricing concerns and occasional overcooked items are noted by some.
Dinner options receive mixed reviews, with excellent food quality praised, particularly standout dishes such as chateaubriand and triple cooked chips. The evening menu has room for enhancement in terms of variety, but room service is commended for delivering great food efficiently. The restaurant staff’s friendliness consistently complements the overall culinary offering.
Hotel Indigo prides itself on exceptional cleanliness throughout, with guests describing the property as meticulously clean. The welcoming atmosphere is enhanced by efficient staff who maintain high hygiene standards, ensuring a seamless and comfortable stay. The hotel's extraordinary staff are universally commended for their warmth, attentiveness, and professionalism, providing a delightful and memorable guest experience.
Additional amenities such as reliable and fast Wi-Fi and secure parking further elevate the convenience factor, offering speed and accessibility. The modest yet functional gym allows guests to maintain their workout routines, with essentials readily available, contributing to a pleasant experience. Families find the hotel accommodating, with spacious rooms and attentive staff making it a suitable choice for family stays, despite occasional size and parking constraints.
Hotel Indigo's proximity to Newcastle's lively nightlife is another attraction, offering guests the ease of exploring local restaurants, pubs, and clubs. While some note occasional noise disturbances, the prime location offers an excellent starting point for evening escapades. Comfort and consistency in bedding, aside from a few critiques, assure guests of a restful night's sleep.
Ultimately, Hotel Indigo Newcastle by IHG is lauded for its four-star quality and exceptional service, with the remarkable ambiance and convenient location suggesting an experience deserving of high acclaim. Guests consistently appreciate the charm of Newcastle reflected in the hotel’s inviting atmosphere, making it a desirable choice for city visitors seeking a blend of modern comfort, convenience, and attentive service.
The hotel’s accommodations receive frequent praise for their spaciousness, cleanliness, and comfort, with modern decor following recent refurbishment accentuating a fresh and stylish ambiance. Comfortable beds and well-equipped rooms, complete with amenities like Nespresso machines and plush robes, enhance the guest experience. Many rooms offer charming balconies with delightful city views, adding to the allure for visitors seeking a vibrant yet tranquil retreat.
Breakfast at Hotel Indigo stands out as a highlight, celebrated for its quality and variety. Guests often describe it as superb, with an extensive menu offering both continental selections and cooked-to-order dishes, catering to traditional and vegan preferences. The attentive and friendly staff contribute significantly to the dining experience, although pricing concerns and occasional overcooked items are noted by some.
Dinner options receive mixed reviews, with excellent food quality praised, particularly standout dishes such as chateaubriand and triple cooked chips. The evening menu has room for enhancement in terms of variety, but room service is commended for delivering great food efficiently. The restaurant staff’s friendliness consistently complements the overall culinary offering.
Hotel Indigo prides itself on exceptional cleanliness throughout, with guests describing the property as meticulously clean. The welcoming atmosphere is enhanced by efficient staff who maintain high hygiene standards, ensuring a seamless and comfortable stay. The hotel's extraordinary staff are universally commended for their warmth, attentiveness, and professionalism, providing a delightful and memorable guest experience.
Additional amenities such as reliable and fast Wi-Fi and secure parking further elevate the convenience factor, offering speed and accessibility. The modest yet functional gym allows guests to maintain their workout routines, with essentials readily available, contributing to a pleasant experience. Families find the hotel accommodating, with spacious rooms and attentive staff making it a suitable choice for family stays, despite occasional size and parking constraints.
Hotel Indigo's proximity to Newcastle's lively nightlife is another attraction, offering guests the ease of exploring local restaurants, pubs, and clubs. While some note occasional noise disturbances, the prime location offers an excellent starting point for evening escapades. Comfort and consistency in bedding, aside from a few critiques, assure guests of a restful night's sleep.
Ultimately, Hotel Indigo Newcastle by IHG is lauded for its four-star quality and exceptional service, with the remarkable ambiance and convenient location suggesting an experience deserving of high acclaim. Guests consistently appreciate the charm of Newcastle reflected in the hotel’s inviting atmosphere, making it a desirable choice for city visitors seeking a blend of modern comfort, convenience, and attentive service.
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The Copthorne Hotel Newcastle is a top choice for travelers seeking a central location with stunning views of the Tyne River and its bridges. Guests praise the convenience of the hotel, which is within easy walking distance of the town center and many bars and restaurants. Despite its central location, the hotel is quiet and relaxing and the friendly staff and spacious rooms add to the overall positive experience. While some guests criticize the breakfast selection, most find it good value for money with a decent variety of options. The hotel rooms are well presented, clean and spacious with fantastic views, although some furnishings are a little tired. While cleanliness has received mixed reviews, most guests find the hotel reasonably clean overall. The staff is charming and helpful with the front desk staff receiving special praise. On-site parking is convenient and easy, although some guests are unhappy with the additional charge. Overall, the Copthorne Hotel Newcastle provides comfortable accommodations with excellent beds, making it a solid choice for a relaxed and enjoyable experience in a beautiful city.
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The Sandman Signature Newcastle Hotel is a great choice for those looking for a central location in Newcastle with easy access to the city centre and major roads. The hotel's breakfast received mostly positive reviews with guests praising the delicious food and good value for money. The rooms were generally found to be modern, spacious and clean with comfortable beds and fantastic facilities. The hotel's cleanliness was also highly rated with guests describing it as spotlessly clean and modern. The staff were repeatedly praised for their exceptional service with guests finding them friendly, welcoming and incredibly helpful. The hotel is also a practical choice for families with spacious rooms and the option to bring pets. The hotel's location is perfect for those looking to explore Newcastle's buzzing nightlife with a variety of great bars and places to eat within walking distance. The beds were also found to be super comfortable, allowing for a good night's sleep. While some reviews suggest that the hotel could use a face lift and room decor update, overall the service and experience were rated highly.
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Crowne Plaza Newcastle - Stephenson Quarter by IHG1.7 km from Heaton
Hotel in Newcastle upon Tyne
8.7
Very GoodFrom $107
$
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Summary of reviews
Crowne Plaza Newcastle - Stephenson Quarter by IHG is a great choice for those looking for a convenient location in Newcastle. Guests praise the hotel's excellent location, which is close to the city centre, quayside and train station. The hotel offers a great breakfast with a good selection and wide choice, although some improvements could be made for guests with dietary restrictions. The spacious and clean rooms are a highlight with comfortable beds and excellent facilities such as a fabulous pool and gym. While some guests have mixed opinions about the cleanliness of the hotel, the staff is consistently praised for their friendliness and helpfulness. The spa facilities have received mixed reviews, but the swimming pool facilities are unanimously praised. Guests should be prepared for the extra costs associated with parking, but overall, the hotel offers excellent value for money with a classy and fun atmosphere.
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Holiday Inn Express Newcastle City Centre by IHG1.8 km from Heaton
Hotel in Newcastle upon Tyne
8.6
Very GoodFrom $71
$
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Summary of reviews
Holiday Inn Express Newcastle City Centre by IHG, offers an exceptional accommodation experience, particularly noted for its central and convenient location. Positioned just minutes away from Central Station, the hotel provides easy access to Newcastle's major attractions, shopping areas and entertainment venues, making it an ideal choice for both business and leisure travelers. This strategic placement, combined with superb connectivity to public transport, ensures that guests can explore the vibrant city with ease.
Guests widely praise the hotel’s cleanliness, often describing rooms and public areas as spotless and well-maintained. The cleaning staff's diligent efforts contribute to providing a tidy, comfortable and modern environment. Additionally, the rooms are generally lauded for being clean, comfortable and well-equipped with modern amenities and thoughtful touches, despite occasional mentions of being on the smaller side. The accessible rooms and facilities also receive positive comments, catering well to guests with mobility needs.
The breakfast service is appreciated for its variety and complimentary nature, adding to the overall value for money. Despite some critiques regarding the hot selection and organizational issues during peak times, it generally offers a positive start to the day. Similarly, the Wi-Fi service receives high praise for its reliability and speed, further enhancing the guest experience.
However, the dinner experience garners mixed reviews with commendations for food quality but suggestions for improved menu variety and service speed. The family-friendly atmosphere is recognized for its affordability and cleanliness, although some guests mention space constraints in family rooms.
The hotel’s staff earn consistent accolades for their exceptional customer service, being described as friendly, helpful and professional. Their welcoming attitude and efficiency significantly contribute to the hotel's positive ambiance, making guests feel well-cared for throughout their stay.
For nightlife enthusiasts, the hotel's central location is a major plus, placing them within walking distance of numerous bars, pubs and clubs. This accessibility to Newcastle's vibrant evening scene ensures a lively experience, though it also means some noise can be expected, particularly on weekends.
In summary, Holiday Inn Express Newcastle City Centre by IHG, offers a clean, comfortable and centrally located base for exploring Newcastle. With friendly staff, convenient amenities and excellent connectivity, it stands out as an ideal choice for both short stays and extended visits, catering well to business travelers, families and those looking to enjoy the city's nightlife.
Guests widely praise the hotel’s cleanliness, often describing rooms and public areas as spotless and well-maintained. The cleaning staff's diligent efforts contribute to providing a tidy, comfortable and modern environment. Additionally, the rooms are generally lauded for being clean, comfortable and well-equipped with modern amenities and thoughtful touches, despite occasional mentions of being on the smaller side. The accessible rooms and facilities also receive positive comments, catering well to guests with mobility needs.
The breakfast service is appreciated for its variety and complimentary nature, adding to the overall value for money. Despite some critiques regarding the hot selection and organizational issues during peak times, it generally offers a positive start to the day. Similarly, the Wi-Fi service receives high praise for its reliability and speed, further enhancing the guest experience.
However, the dinner experience garners mixed reviews with commendations for food quality but suggestions for improved menu variety and service speed. The family-friendly atmosphere is recognized for its affordability and cleanliness, although some guests mention space constraints in family rooms.
The hotel’s staff earn consistent accolades for their exceptional customer service, being described as friendly, helpful and professional. Their welcoming attitude and efficiency significantly contribute to the hotel's positive ambiance, making guests feel well-cared for throughout their stay.
For nightlife enthusiasts, the hotel's central location is a major plus, placing them within walking distance of numerous bars, pubs and clubs. This accessibility to Newcastle's vibrant evening scene ensures a lively experience, though it also means some noise can be expected, particularly on weekends.
In summary, Holiday Inn Express Newcastle City Centre by IHG, offers a clean, comfortable and centrally located base for exploring Newcastle. With friendly staff, convenient amenities and excellent connectivity, it stands out as an ideal choice for both short stays and extended visits, catering well to business travelers, families and those looking to enjoy the city's nightlife.
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Leonardo Hotel Newcastle enjoys high praise for its prime location in the heart of the city, granting easy access to popular attractions like the Utilita Arena, St. James' Park and the vibrant nightlife and shopping venues. This makes it an ideal spot for both first-time visitors and returning guests, appreciated for its blend of convenience, comfort and accessibility. The proximity to the central railway station further enhances its allure as a base for exploring Newcastle and the surrounding areas.
The hotel's breakfast receives commendation for its extensive selection and fresh produce, catering to diverse dietary needs, including gluten-free and vegan options. Despite occasional issues with replenishing items during busy times, the overall feedback is positive with guests acknowledging the value for money and recommending the breakfast offerings.
Dinner also garners favorable reviews, particularly for the tasty food and variety available at the restaurant and bar. Though service times can be slow and the dining facilities sometimes unprepared for peak demand, the friendly and helpful staff contribute to a generally enjoyable dining experience.
Rooms at Leonardo Hotel Newcastle are appreciated for their cleanliness, size and comfort. Many guests highlight the cozy and sizable beds as a particular strength. However, there is a noted need for modernization and better maintenance, especially in the bathrooms and some room fixtures. Cleanliness is a consistent strong point, although occasional lapses and maintenance issues are reported.
The hotel staff consistently receive high praise for their friendliness and helpfulness, significantly enhancing the guest experience. Individual staff members frequently receive mentions for their exceptional service, adding a personal touch to the stay.
Complimentary WiFi is generally reliable and appreciated by guests, though there are occasional connectivity issues in certain rooms. The overall feedback on the internet service is positive.
For families, the hotel is seen as a welcoming and spacious option, despite lacking specific family amenities. The atmosphere is noted to be family-friendly with particular appreciation of the attentive and accommodating staff.
Guests keen on nightlife find the hotel's central location advantageous for accessing Newcastle's vibrant scene, though this comes with the downside of potential noise disturbances. Despite this, the location remains a key advantage for party-goers and night owls.
Overall, Leonardo Hotel Newcastle delivers a largely positive experience, driven by its excellent location, cleanliness, comfortable beds and exemplary staff service. Although there are areas for improvement, particularly with room updates and dining service speed, the hotel's strengths make it a reliable and recommended choice for visitors to Newcastle.
The hotel's breakfast receives commendation for its extensive selection and fresh produce, catering to diverse dietary needs, including gluten-free and vegan options. Despite occasional issues with replenishing items during busy times, the overall feedback is positive with guests acknowledging the value for money and recommending the breakfast offerings.
Dinner also garners favorable reviews, particularly for the tasty food and variety available at the restaurant and bar. Though service times can be slow and the dining facilities sometimes unprepared for peak demand, the friendly and helpful staff contribute to a generally enjoyable dining experience.
Rooms at Leonardo Hotel Newcastle are appreciated for their cleanliness, size and comfort. Many guests highlight the cozy and sizable beds as a particular strength. However, there is a noted need for modernization and better maintenance, especially in the bathrooms and some room fixtures. Cleanliness is a consistent strong point, although occasional lapses and maintenance issues are reported.
The hotel staff consistently receive high praise for their friendliness and helpfulness, significantly enhancing the guest experience. Individual staff members frequently receive mentions for their exceptional service, adding a personal touch to the stay.
Complimentary WiFi is generally reliable and appreciated by guests, though there are occasional connectivity issues in certain rooms. The overall feedback on the internet service is positive.
For families, the hotel is seen as a welcoming and spacious option, despite lacking specific family amenities. The atmosphere is noted to be family-friendly with particular appreciation of the attentive and accommodating staff.
Guests keen on nightlife find the hotel's central location advantageous for accessing Newcastle's vibrant scene, though this comes with the downside of potential noise disturbances. Despite this, the location remains a key advantage for party-goers and night owls.
Overall, Leonardo Hotel Newcastle delivers a largely positive experience, driven by its excellent location, cleanliness, comfortable beds and exemplary staff service. Although there are areas for improvement, particularly with room updates and dining service speed, the hotel's strengths make it a reliable and recommended choice for visitors to Newcastle.
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