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Summary of reviewsTulip Inn Heerlen City Centre is highly praised for its central and convenient location in the heart of Heerlen, making it an ideal base for exploring the city's attractions and amenities. Guests appreciate its proximity to the central train station, cultural centers, theaters, dining options and nearby parking garages, enhancing the overall ease of transportation and accessibility.
The breakfast service at the hotel garners generally positive feedback with guests enjoying a good variety of options and friendly service. Many describe the breakfast as delicious and extensive, appreciating the availability of continental items, gluten-free choices and good coffee. However, some guests feel it could offer better value for money and note occasional issues with replenishment and quality.
Although the hotel lacks an in-house restaurant, its location allows guests to explore a vibrant food scene with numerous local restaurants and bars just steps away. The staff is helpful in providing dining recommendations, enriching the guest dining experience.
Rooms at Tulip Inn Heerlen City Centre are often noted for their small size and outdated decor. Despite these limitations, some guests find the rooms to be clean and quiet, suitable for short stays. Common complaints include musty smells, poor ventilation, lack of air conditioning and noise disturbances. However, the old building’s charm is appreciated by a few, even as it brings about wear and tear issues.
Cleanliness receives mixed reviews with many guests praising the neat and well-maintained rooms and bathrooms. Some, however, experience issues such as mustiness, dust and occasional lapses in cleaning standards.
The staff at Tulip Inn Heerlen City Centre is frequently praised for their friendliness and helpfulness, contributing significantly to positive guest experiences. Their warm and accommodating demeanor often enhances the stay, despite occasional inconsistencies in service quality.
Wi-Fi service at the hotel is a common point of criticism with many guests reporting weak signals, lack of access and difficulties in obtaining the Wi-Fi code. This suggests a need for improvements to ensure reliable connectivity.
Parking is also a mixed experience. While nearby parking garages are convenient and reasonably priced, some guests face difficulties with accessibility and limited availability, indicating room for improvement in this area.
The hotel caters well to families, providing amenities such as free toddler beds and convenient facilities, though the small room sizes may pose challenges for larger families. The bed comfort is subjective with varying experiences ranging from very comfortable to too soft and saggy.
Overall, Tulip Inn Heerlen City Centre offers a decent and budget-friendly stay with a few trade-offs. It is particularly valued for its excellent location, friendly staff and good breakfast, though improvements in room modernity, Wi-Fi service and parking organization could enhance the overall guest experience. The hotel’s dog-friendly policies and amenities make it a pleasant choice for travelers with pets. Show more
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Categories
Hotel with EV Charging Stations
Hotel Taking Steps Towards Sustainability
Family Friendly Hotel
Dog Friendly Hotel
Business Hotel
Hotel with Parking
EV charging stations
3-Star Hotel
Room Types
Guest Reviews
7.1
Good
Location
'Tulip Inn Heerlen City Centre' boasts an exceptional and convenient location that has consistently garnered praise from its guests. Nestled right in the heart of Heerlen, it offers the perfect base for exploring the city's delights. With the central train station just a few minutes' walk away, guests appreciate the ease of transportation. Proximity to cultural centers, theaters and a variety of dining options add to the hotel's allure.
The hotel is perfectly situated for both short stays and longer visits with many noting its close vicinity to shops, entertainment venues and quaint coffee shops. The nearby parking garage, about 80 meters from the hotel, is another highlight, making it painless for those traveling by car. The lively city center, teeming with charming streets and squares, further enhances the appeal with its diverse restaurants and bars.
Overall, the hotel's central location is ideal for anyone wanting to be just steps away from all that Heerlen has to offer, ensuring a comfortable and accessible stay in this vibrant city.
Breakfast
Reviews of the breakfast at Tulip Inn Heerlen City Centre convey a generally positive sentiment, highlighting a good variety of options along with friendly and welcoming service. Guests frequently describe the breakfast as good, delicious and extensive with a well-organized setup. The buffet includes typical continental items like eggs and sausages and some particularly appreciate the exquisite flavors and the availability of gluten-free choices and delicious coffee.
However, there are mixed feelings about the value for money. Some guests find the breakfast expensive for what is offered and there are occasional comments about the food not being replenished promptly. Issues with quality such as burnt croissants, dry bread and lack of variety over several days are noted. Despite these points, many guests leave satisfied, describing the breakfast as extensive, delicious and well-taken care of, making it a pleasant start to their day.
Dinner
The Tulip Inn Heerlen City Centre offers a convenient dining experience despite not having an in-house restaurant. The art deco hall and dining room provide a pleasant ambiance, although some may find them outdated. The hotel's central location is ideal for guests wanting to explore the city's culinary offerings with a wide array of local bars, terraces and restaurants just steps away. For those seeking good food, the city center boasts numerous amazing restaurants and charming small taverns and the hotel staff is helpful in giving advice on the best dining spots. Overall, guests can enjoy the vibrant food scene surrounding the hotel.
Rooms
The rooms at Tulip Inn Heerlen City Centre predominantly receive feedback highlighting their compact size with many guests describing them as very small or cramped with undersized and outdated bathrooms. Despite these constraints, some reviews note that the rooms are clean and quiet, making them sufficient for a short stay or a weekend trip. However, issues such as musty smells, poor ventilation and a lack of air conditioning are frequently mentioned with the heat on the upper floors being particularly problematic.
Many guests have drawn attention to the outdated decor and the need for room renovations. While some rooms are functional and equipped with basic amenities, including a mini fan in some cases, others are criticized for being inadequately furnished with uncomfortable beds and poorly designed layouts. Noise disturbances from the street and within the hotel itself are common complaints, as is inadequate cleaning in both rooms and bathrooms.
The hotel’s old building adds to the charm for some, but it also brings with it wear and tear issues such as rusty radiators, rickety bathroom doors and broken handles. Guests have also noted the absence of vegan breakfast options and the lack of climate control, making the rooms excessively hot or cold at times.
Overall, while the rooms at Tulip Inn Heerlen City Centre are basic and might meet the needs of travelers looking for a short, budget-friendly stay, they come with significant trade-offs in terms of comfort and modernity.
Beds
Guest reviews of the beds at Tulip Inn Heerlen City Centre paint a mixed picture. On the positive side, many guests found the beds to be deliciously comfortable with some describing them as the best they've slept in for years. There are frequent mentions of soft beds and several reviewers stated that they had very comfortable sleeps. The beds were often highlighted as a positive aspect of the stay, contributing to a good sleep experience.
However, the comfort of the beds wasn't universally experienced. Numerous guests pointed out that the beds were too soft, leading to sagging mattresses and discomfort. Instances of beds not being properly secured, sliding apart and being uncomfortably small were noted. Some guests found the mattresses to be worn out and the overall structure to cause back pain and general discomfort.
While some found the beds lovely and slept excellently despite these issues, others were disappointed by the soft and saggy nature of the mattresses. Thus, the comfort of the beds at Tulip Inn Heerlen City Centre seems subjective, varying greatly among different guests.
Cleanliness
Nestled in the heart of Heerlen, the Tulip Inn Heerlen City Centre boasts a central location that makes it a convenient choice for travelers. The reviews highlight a mix of experiences regarding the cleanliness of the hotel. Positive feedback emphasizes clean rooms and bathrooms, frequently described as neat, tidy and welcoming. Guests often mention that the rooms are consistently clean with well-maintained bathrooms and a generally clean environment throughout the hotel.
However, several reviews point to issues such as musty smells, dust and outdated interiors. Some guests experienced cleanliness problems, including dirty bed linen, limescale in the bathrooms and mold. Other reported concerns include not fully cleaned rooms and bathrooms with a few noting the presence of dirt and full garbage bins. Despite these issues, some guests found their rooms to be both clean and quiet, striking a balance between functionality and some minor inconveniences.
Overall, while the Tulip Inn maintains a decent level of cleanliness for many guests, it appears there are areas in need of improvement to meet the expectations of all visitors.
Staff
The reviews for Tulip Inn Heerlen City Centre overwhelmingly emphasize the friendliness and helpfulness of the staff. Comments frequently highlight the warm and welcoming atmosphere created by the front desk and reception team, who are described as kind, engaging and always willing to help. Guests appreciate the excellent service and personal approach, often mentioning how the staff goes out of their way to assist, provide tips and ensure a pleasant stay.
Despite the general positivity, there are a few mentions of less friendly interactions with the front desk staff, indicating occasional inconsistency in service quality. However, these instances seem to be rare compared to the numerous accounts of positive experiences.
Overall, the hotel staff is noted for being accommodating and hospitable, contributing significantly to guests' enjoyable stays. Their friendly demeanor and excellent service are consistently praised, making the hotel a recommended choice for travelers looking for a welcoming environment.
Wi-Fi
Guests at the Tulip Inn Heerlen City Centre have reported mixed experiences regarding the Wi-Fi service. While some praised the hotel for its great Wi-Fi connectivity, the majority of reviews highlight significant issues. Common complaints include weak internet signals, complete absence of Wi-Fi access and difficulties in locating the Wi-Fi code. These recurring issues indicate that the hotel may need to address its Wi-Fi services to enhance guest satisfaction and ensure a more reliable connection for future visitors.
Parking
Parking at the Tulip Inn Heerlen City Centre receives mixed reviews from guests. On the positive side, there are several nearby parking garages with some being just within a one-minute walk from the hotel. These garages offer convenient and covered parking options, typically around €11-12 per day, which many found to be reasonably priced.
Guests appreciated the underground parking and the easy accessibility of parking facilities around the corner from the hotel. The availability of bike parking is also a noted benefit for cyclists.
However, some guests reported difficulties and chaos when trying to park, mentioning instances where the nearby parking garage was unusable or alternative parking was several hundred meters away. There is no private parking at the hotel and on-site free parking isn't available, contrary to some expectations. Parking on the street or at the edge of the city is another option, though it is less convenient and can be problematic. Limited parking availability and the need to park further from the hotel were points of frustration for some visitors.
Family
The Tulip Inn Heerlen City Centre is centrally located, making it convenient for accessing nearby facilities. Guests appreciated the availability of free toddler beds and nearby toilets and diaper changing facilities. However, some reviews noted that the rooms are small and may not be well-suited for larger families or groups of three. Despite these limitations, the hospitality at check-in was highlighted as excellent, enhancing the overall experience for families.
3 Star
Tulip Inn Heerlen City Centre is a three-star hotel recognized for its cleanliness and high-quality standards for a hotel in this category. Many guests appreciate the good price-quality ratio, acknowledging that it offers value for money, especially for a budget stay. The breakfast receives positive remarks, contributing to the overall satisfactory experience. While some reviews mention that the hotel is basic and minimal, there is a consensus that with some attention, it could reach four-star status. Overall, the hotel provides a decent stay for those seeking a low-budget option, despite some guests finding it somewhat expensive for what is offered.
Business
Tulip Inn Heerlen City Centre offers a blend of facilities and services that make it a viable option for business travelers. The hotel is set in a great location, making accessibility one of its strong points. Guests found the rooms to be beautiful and spacious, providing a comfortable environment to relax after a long day of work. Cleanliness is another highlighted attribute with both rooms and bathrooms maintaining a high standard of cleanliness.
Pricing at the Tulip Inn Heerlen City Centre is competitive, offering an inexpensive stay without compromising on quality. A small consideration for business guests is to request a room not on the side of the square for a quieter experience. Breakfast must be arranged in advance by filling out a list, ensuring a streamlined start to the day. Additionally, the hotel accommodates guests traveling with dogs, adding to its flexibility and convenience.
Dog Friendly
Tulip Inn Heerlen City Centre is notable for its dog-friendly facilities and welcoming attitude toward canine guests. Pets are allowed and dogs are welcomed in the breakfast room, signaling a flexible pet policy. The hotel provides treats for dogs and offers easy access to a nearby forest, making it a pleasant place for dog walks. Additionally, dogs of various sizes are accommodated, reinforcing the hotel's inclusive approach. Despite some occasional dog barking, the overall experience is positive with comfortable and spacious rooms that enhance the stay for both guests and their furry friends. There is a cost associated with bringing a dog, but it appears manageable and contributes to the overall dog-friendly environment.
No, Tulip Inn Heerlen City Centre doesn't have any pool.
No, a spa isn't available at Tulip Inn Heerlen City Centre.
Yes, Tulip Inn Heerlen City Centre welcomes dogs.
Yes, parking facilities are available at Tulip Inn Heerlen City Centre.
No, Tulip Inn Heerlen City Centre doesn't have a gym.