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Summary of reviewsThe Garner Hotel Longview South by IHG is highly praised for its exceptional location and overall positive guest experiences. Situated conveniently off I-20, the hotel offers easy access to local stores and a variety of dining options, notably familiar restaurants like Cracker Barrel. Guests appreciate the convenience and practicality of its position, making it a top choice for travelers.
The hotel's amenities contribute significantly to the positive reviews. Guests highlight the clean and spacious rooms, ample grassy areas for walking pets and a large parking lot. The breakfast offerings are frequently commended for their variety and quality with many guests describing the food as excellent and the breakfast bar as superb. The breakfast staff's friendliness and the consistent replenishment of items enhance the overall experience.
Cleanliness is another notable strength of the hotel with many guests describing the rooms and overall facility as exceptionally clean and comfortable. The pristine condition of rooms and bathrooms stands out in reviews, contributing to guests’ satisfaction. The hotel's relatively new property and aesthetically pleasing accommodations further add to its charm.
Guest interactions with the staff are often highlighted positively with many guests lauding the team for their friendliness, professionalism and helpfulness. Specific mentions of courteous service from the front desk and the night auditor enhance the welcoming atmosphere, significantly contributing to a clean and comfortable environment throughout the stay.
However, there are some mixed reviews regarding certain aspects. The pool area, despite being described as nice, often faces issues such as frequent closures and cleanliness concerns, which detract from the overall guest experience. Room conditions occasionally draw criticism for issues like odors or stained furnishings, though these instances are exceptions rather than the norm.
The beds receive mixed feedback with a majority finding them very comfortable, while some guests note the beds being too firm, causing discomfort. Despite these minor drawbacks, the consensus on beds leans towards comfort.
Overall, the combination of excellent location, cleanliness, hospitable staff and quality amenities makes the Garner Hotel Longview South by IHG a favorable choice for those traveling through the area.
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