Hengchun, No. 123, Hengnan Road21.996499,120.744931(Show on Map)
8.1
Very Good
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Checkin - Checkout dates
1 Room2 Guests
Info
Summary of reviews
The Riverside Hotel Hengchun offers a comfortable, affordable, and strategically located stay in the heart of Hengchun Township. Its prime location allows easy access to local attractions, dining options, and shopping venues, while maintaining a quiet and clean environment. The staff consistently receive high praise for their warmth, helpfulness, and professionalism, enhancing the overall guest experience. Guests appreciate the modern and stylish rooms despite their smaller size, noting the excellent cleanliness and lighting. The breakfast is widely commended for its delicious and fresh offerings, featuring a mix of Chinese and Western options, and contributing to a pleasant start to the day. While dinner options are not provided by the hotel, the abundance of nearby restaurants ensures that all culinary preferences are met.
Families find the hotel to be a great value for money, with interconnected rooms providing practicality and comfort during their stay. The beds receive mixed feedback, with most guests enjoying the comfortable mattresses, although some mention preferences for firmer pillows and larger beds. Despite minor challenges such as limited parking capacity and minor maintenance issues, guests are impressed by the hotel's cleanliness standards and the availability of convenient amenities like laundry facilities and bicycles.
Overall, The Riverside Hotel Hengchun delivers a high cost-performance ratio, making it a compelling choice for travelers seeking quality service, comfort, and accessibility at reasonable prices. Its inviting atmosphere, complemented by exceptional staff service, leaves many guests with positive impressions and a willingness to return.
Categories
Family
The hotel's location is near the business district. Its quiet rooms and delightful breakfast are highlighted, making it a comfortable stay for families.
Parking
The Riverside Hotel Hengchun offers parking at no extra cost, providing free self-parking in its dedicated parking lot. This ensures a convenient and accessible option for guests.
4 Star
The Riverside Hotel Hengchun provides comfortable accommodations and is known for its convenient location. It offers well-equipped rooms and good service, making it a pleasant stay for visitors to Hengchun.
Sustainability Journey
Room Types
Double RoomAir-conditioned room features a flat-screen cable TV, a wardrobe, a work desk and a private bathroom with shower facilities.
Standard Quadruple RoomAir-conditioned room features 2 double beds, a flat-screen cable TV, a wardrobe, a work desk and a private bathroom with shower facilities.
Superior Quadruple RoomOffering city views, air-conditioned room features 2 double beds, a flat-screen cable TV, a wardrobe, a work desk and a private bathroom with shower facilities.
Twin RoomThis air-conditioned twin room includes a flat-screen TV with cable channels and a private bathroom. The unit offers 2 beds.
Family RoomThis air-conditioned family room includes a flat-screen TV with cable channels and a private bathroom. The unit offers 3 beds.
Triple RoomThis air-conditioned triple room is comprised of a flat-screen TV with cable channels and a private bathroom. The unit has 2 beds.
About The Riverside Hotel Hengchun
Registry or License or Notification Number: 063-4
Guest Reviews
8.1
Very Good
Review Summaries
Location
The Riverside Hotel Hengchun boasts an enviable location in the vibrant heart of Hengchun Township, making it a convenient base for exploring the local area. Guests find it easy to access a plethora of dining options, from charming snack shops to hot pot restaurants, right on the doorstep. The vicinity of Hengchun Old Street offers a taste of local culture and shopping convenience. Additionally, the city center is just a short walk away, with excellent transportation links including proximity to the Hengchun transfer station and a nearby bus stop. Despite the bustling surroundings, guests appreciate the hotel’s quiet setting. Although the facilities are a bit dated, this historical hotel is noted for its cleanliness and the friendly service offered by dedicated staff. With ample parking available, the hotel serves as a gateway to the attractions of Kenting, which are just a short drive away, providing guests with both ease of access and a multitude of entertainment options.
Breakfast
The breakfast at The Riverside Hotel Hengchun receives overwhelmingly positive feedback from guests, who praise its deliciousness and freshness. The hotel's buffet-style breakfast combines both Chinese and Western options, ensuring a variety that caters to different tastes. Common offerings include toast, salad, fruit, congee with side dishes, pancakes, and more. Despite a limited selection, the breakfast is considered abundant and filling, with guests noting the quick replenishment of dishes. The ingredients used are fresh, and guests appreciate the health-conscious choices available. While some desire a wider selection or additional options like eggs, the overall quality and presentation receive recognition. The small buffet format allows guests to enjoy meals in a relaxed and uncrowded environment. For travelers looking for a satisfying start to the day, the hotel's breakfast with its friendly service is a commendable choice, contributing to a pleasant stay in the convenient location of Hengchun.
Dinner
The Riverside Hotel Hengchun is conveniently situated in an area brimming with dining options that cater to a variety of tastes. Guests consistently highlight the abundance of restaurants, snack spots, and convenience stores within easy reach. The vibrant nearby night market and a particular mention of a delicious traditional mung bean soup offer guests enjoyable local culinary experiences. In addition, the vicinity boasts plenty of meal choices, ensuring that dining needs are easily met, whether you're craving a quick snack or a more substantial meal.
Rooms
The Riverside Hotel Hengchun offers cozy and stylish rooms, though guests often find them to be on the smaller side. Despite the limited space, the rooms are recognized for their cleanliness and bright lighting. Guests appreciate the modern bathroom facilities and the overall comfort provided within the compact accommodations. While some find the sizes of beds and bathrooms to be inadequate, the room decor and amenities receive positive remarks for creating a warm and inviting atmosphere. Additionally, the hotel is conveniently located with easy access to dining and transportation, enhancing the stay experience. Although there are minor inconveniences, such as air conditioning noise and slow toilet flush, many guests feel the high cost-performance ratio justifies choosing these cozy, well-equipped rooms at the Riverside Hotel.
Beds
The beds at The Riverside Hotel Hengchun receive a mixed range of feedback from guests. Many reviews highlight the comfort of the mattresses, which boast a moderate firmness and offer a good night's sleep. Despite some opinions on the softness of the pillows, the bedding as a whole is often described as excellent and odor-free. The cleanliness of the beds also stands out positively, paired with cozy room decor. However, for those who prefer firmer pillows and larger beds, potential issues such as the small size of the double beds or softer springs may be worth considering. Though the beds generally sway with movement, making it possibly challenging for light sleepers, some find the inclusion of a massager beneficial for relaxation. Overall, while comfort is appreciated by many, potential downsides such as the softness of the pillows and the occasional lack of space should be noted by those planning their stay.
Cleanliness
The Riverside Hotel Hengchun consistently impresses with its cleanliness, ensuring a comfortable stay for its guests. While a few maintenance issues such as spots on the walls and noise from the air conditioning have been noted, the majority of feedback highlights the hotel's high standards of cleanliness. Rooms are described as very clean and tidy, often small yet cozy, with good lighting and comfortable amenities. The hotel environment is also praised for being clean and well-organized, offering a relaxing atmosphere. Public areas maintain a high standard of cleanliness, further enhancing the overall experience. Visitors appreciate the convenience of available amenities, like laundry bags and luggage racks, in addition to the added benefit of borrowing bicycles. The hotel balances good quality with affordability, making it a compelling choice for those seeking a clean, comfortable, and conveniently located stay in Hengchun.
Staff
The Riverside Hotel Hengchun stands out for its exceptional staff, who consistently leave a positive impression on guests. Visitors are frequently delighted by the warm and helpful attitude of the front desk team. Whether arriving for check-in or seeking information about local attractions, travelers find the staff knowledgeable and considerate. The employees demonstrate professionalism and friendliness, going the extra mile to ensure that guests feel welcome and accommodated.
The hotel's customer service is lauded for its efficiency and thoroughness, with staff eager to address any needs or questions. The receptionists provide clear instructions and quickly assist guests in navigating their stay. The service team displays high-quality dedication, sometimes going above and beyond by arranging special meal requests, including vegetarian options, or using translation devices to communicate effectively with non-English-speaking visitors.
Despite some logistical challenges, such as the basement restaurant not being accessible by elevator, the staff compensates with attentiveness, ensuring supplies are replenished and cleanliness is maintained throughout the hotel. The dining staff is courteous and offers personalized service, enhancing the overall guest experience.
Overall, the welcoming and enthusiastic demeanor of The Riverside Hotel Hengchun's staff makes the property a highly rated destination, combining friendly service with reasonable prices to create a comfortable environment for travelers.
Parking
Nestled in the lively urban area of Hengchun, The Riverside Hotel Hengchun offers guests a convenient parking option that accompanies the hotel's great location. While the flat parking lot is beneficial for easy access to nearby dining and shopping venues, guests occasionally find challenges due to its limited capacity and small parking spaces. The first-come, first-served system can make finding a spot a bit of an adventure, particularly during peak times or late evenings. Despite these limitations, travelers appreciate the thoughtfulness of the hotel's parking service, sometimes finding parking available right next to the hotel. The availability of various amenities, including a dedicated parking area alongside complimentary breakfast and convenient washing facilities, adds to the overall positive experience at the hotel.
Family
The Riverside Hotel Hengchun is an excellent choice for families looking for comfort and value during their travels. While some may find the rooms on the smaller side, especially the quadruple room, the hotel's neat and clean environment compensates for this. Families will appreciate the high cost-performance ratio of the family rooms, which offer a connected layout that ensures children can enjoy their space without disturbing each other. The family room for five is noted for being especially comfortable and a great value for money. Breakfast is a hit among both adults and children, making mornings a delightful experience. Despite its compact size, the hotel maintains good value overall, with clean accommodations and convenient amenities such as laundry facilities and accessible parking. The Riverside Hotel proves to be a suitable option for family travel, offering cozy yet practical accommodations that cater to the needs of families, although aspects like accessibility facilities could use improvement.
4 Star
The Riverside Hotel Hengchun stands out as a budget-friendly option that consistently delivers excellent value for money. It boasts a high cost-performance ratio, making it an appealing choice for travelers who seek comfort without breaking the bank. Guests frequently praise the hotel's modern and comfortable facilities, along with attentive staff who enhance the overall experience. The breakfast also receives positive remarks, contributing to the satisfaction of guests. Many reviewers express a desire to return, indicating a strong overall impression of the hotel. With numerous recommendations from past guests, The Riverside Hotel proves to be a compelling option for leisure travelers seeking an affordable yet fulfilling stay.
FAQ
No, The Riverside Hotel Hengchun doesn't have any pool.
No, a spa isn't available at The Riverside Hotel Hengchun.
No, The Riverside Hotel Hengchun doesn't allow dogs.
Yes, parking facilities are available at The Riverside Hotel Hengchun.
No, The Riverside Hotel Hengchun doesn't have a gym.
