Whale Coast All-Suite-Hotel - DCC Hotel Group
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Summary of reviewsWhale Coast All-Suite Hotel by DCC Hotel Group in Hermanus offers a prime location with the convenience of nearby shops, restaurants and a supermarket, while keeping a peaceful and quiet ambiance at night. Being centrally located, guests find it easy to explore local attractions, from the waterfront to scenic trails without needing a car.
Accommodations at the hotel are spacious, modern and clean, drawing consistent praise. The well-maintained apartments are equipped with necessary amenities and offer a homely feel. Families particularly appreciate the ample space and comfortable environment, making it suitable for longer stays. Cleanliness is a standout feature with guests applauding the spotless state of the rooms and the diligent housekeeping staff.
The friendly and helpful staff further elevate the experience at the Whale Coast All-Suite Hotel. Their professionalism and willingness to assist contribute to a welcoming atmosphere. While the WiFi quality varies, staff promptly address any issues, ensuring connectivity.
Parking is notably excellent with secure, private and free underground options, providing peace of mind for guests with vehicles. The overall convenience and safety of the parking facilities are frequently highlighted.
The quality and presentation of the breakfast receive mixed reviews. While some guests find it excellent and freshly prepared, others suggest the dining ambiance and variety could be improved.
Overall, the Whale Coast All-Suite Hotel is highly regarded for its prime location, spacious and clean accommodations, friendly staff and secure parking, making it an ideal choice for families and travelers seeking convenience and comfort in Hermanus.
Categories
Accommodations at the hotel are spacious, modern and clean, drawing consistent praise. The well-maintained apartments are equipped with necessary amenities and offer a homely feel. Families particularly appreciate the ample space and comfortable environment, making it suitable for longer stays. Cleanliness is a standout feature with guests applauding the spotless state of the rooms and the diligent housekeeping staff.
The friendly and helpful staff further elevate the experience at the Whale Coast All-Suite Hotel. Their professionalism and willingness to assist contribute to a welcoming atmosphere. While the WiFi quality varies, staff promptly address any issues, ensuring connectivity.
Parking is notably excellent with secure, private and free underground options, providing peace of mind for guests with vehicles. The overall convenience and safety of the parking facilities are frequently highlighted.
The quality and presentation of the breakfast receive mixed reviews. While some guests find it excellent and freshly prepared, others suggest the dining ambiance and variety could be improved.
Overall, the Whale Coast All-Suite Hotel is highly regarded for its prime location, spacious and clean accommodations, friendly staff and secure parking, making it an ideal choice for families and travelers seeking convenience and comfort in Hermanus.
Hotel near Golf Courses
This hotel is located in Hermanus, placing guests within reasonable driving distance of both Hermanus Golf Club and Arabella Golf Club. It offers all-suite accommodations providing more space and comfort.
Family Friendly Hotel
This hotel offers spacious suites suitable for families, providing comfort and convenience. Its central location allows easy access to local attractions and family activities. The hotel ensures a relaxed and well-equipped base for exploring Hermanus.
Hotel with Parking
This hotel offers on-site parking, a valuable amenity for guests wishing to explore Hermanus and the surrounding Overberg region at their own pace.
Accessible Hotel
This hotel features an elevator/lift for accessibility, ensuring easy movement between floors. It offers wheelchair access and accessible parking spaces, along with general disabled access facilities.
Boutique-style Hotel
Hotel near Nightlife Spots
4-Star Hotel
Guest Reviews
Whale Coast All-Suite-Hotel boasts a prime location in the heart of Hermanus. Situated within a small shopping center, it offers the convenience of having shops, restaurants and a supermarket at your doorstep. Despite its position above a shopping centre, guests find it remarkably quiet at night, allowing for a peaceful stay. The proximity to the waterfront, beach and whale watching spots makes it an excellent base for exploring the local attractions on foot. Everything one needs, from the town center to scenic trails, is within easy walking distance, eliminating the need for a car. This centrality, combined with spacious and modern accommodations, makes it a superb choice for travelers seeking convenience and accessibility while enjoying the scenic beauty of Hermanus. Friendly and helpful staff further enhance the overall positive experience.
Guests have mixed opinions about the breakfast at Whale Coast All-Suite-Hotel. On the positive side, many highlight the quality and presentation, describing it as excellent, very good, lovely and freshly prepared. Some guests noted that the breakfast was beautifully tailored to their order and felt it was plentiful and enjoyable. Others mentioned that the breakfast was a good value for money for the single time they tried it.
However, there were also numerous critiques. Several reviewers found the breakfast room to be uncomfortable, outdated and resembling a conference room, which detracted from the dining experience. There were comments about the breakfast being basic, monotonous and not very varied with limited options that didn't always justify the cost. A few guests experienced issues with wrong orders and long waiting times and some found the overall breakfast experience to be poor and not up to South African standards.
While the breakfast received praise for its quality and presentation from some, others felt the lack of variety and the ambiance of the breakfast room left much to be desired.
The Whale Coast All-Suite-Hotel offers spacious and clean accommodations that seem to consistently impress guests. Located centrally in the Hermanus waterfront area, the apartments are not only very large but also well-maintained and equipped with all necessary amenities. The rooms are modern and stylish with comfortable furniture and good views, making them ideal for families and groups. Reviewers often highlight the cleanliness and comfort of the apartments, which are also described as bright, quiet and matching online photos. Despite a few minor suggestions for updates, the overall experience is highly positive with many guests appreciating the homely feel and convenience. The apartments stand out for their spaciousness, cleanliness and well-thought-out design, making them a great choice for a comfortable and enjoyable stay.
The beds at Whale Coast All-Suite Hotel have garnered widespread praise for their comfort. Guests consistently describe the beds as comfortable, spacious and great for a restful night's sleep. Many found the mattresses to be very comfortable, contributing to an overall enjoyable stay. The suites themselves are noted for being spacious and comfortable, making them an excellent choice for families. Despite some isolated criticisms about hard or sagging mattresses, the general consensus is overwhelmingly positive with numerous guests highlighting the beds as a key feature of their stay. Overall, the hotel seems to prioritize comfort, ensuring that guests can unwind and relax in their well-appointed, spacious suites.
Located in a convenient setting, Whale Coast All-Suite-Hotel prides itself on its impeccable cleanliness and well-maintained facilities. Guests have consistently remarked on the spotless state of the accommodations, highlighting the clean bathrooms and comfortable, well-furnished spaces. The apartments are described as roomy, beautifully maintained and fully equipped, offering a homely ambiance. The diligent housekeeping staff ensures that rooms are serviced regularly, maintaining high standards of cleanliness throughout each stay. Visitors are also pleased with the friendly and efficient service provided by the staff. Nestled above a small shopping complex, this clean and comfortable haven exceeds expectations, making it an ideal choice for a stay in the area.
Nestled along the gorgeous Whale Coast, the All-Suite-Hotel by DCC Hotel Group has garnered widespread praise for its exceptional staff members. Their team is consistently highlighted as being friendly, helpful and accommodating. Guests frequently commend the staff’s attentiveness and dedication, noting their professionalism and their willingness to go out of their way to assist.
The customer-oriented nature of the staff has been a standout for many visitors, who have appreciated prompt solutions to issues such as WiFi hiccups. The ambiance of the hotel is further enhanced by the pleasant and courteous demeanor of the staff, whether during breakfast or throughout the day.
Such uniformly high levels of service ensure that the overall experience is seamless and enjoyable, reflecting positively on both the hotel’s ethos and its exceptional team. The combination of friendly interactions, attentive service and a clean, comfortable environment has made many guests feel welcomed and well-cared for during their stays.
The WiFi at Whale Coast All-Suite-Hotel - DCC Hotel Group receives mixed feedback from guests. While some have experienced weak and slow internet with occasional trouble accessing it, others have found the WiFi speed exceptional. There are instances where issues with the WiFi were resolved quickly by the hotel staff. Overall, it seems the quality of the internet connection can vary, but prompt assistance is provided when needed.
Whale Coast All-Suite-Hotel offers an excellent parking experience with secured, private and free underground parking available to guests. The convenience of easy access to secure parking in a dedicated underground garage is frequently highlighted. The location of the hotel is seen as excellent and the service is commended as very good. Guests appreciate the secure and well-arranged parking facilities, which include options such as a private underground area and a secured basement. The presence of a closed and secure parking lot adds to the sense of safety for guests' cars. Overall, the hotel provides great and safe car parking facilities that contribute to a positive guest experience. However, it's worth noting that some guests mentioned minor safety concerns unrelated to parking and a desire for breakfast snacks to enhance their stay.
Whale Coast All-Suite-Hotel - DCC Hotel Group offers a welcoming environment particularly suited for families. Guests consistently highlight the ample space available in the vacation apartments, which cater well to both small and large families. These spacious and clean accommodations are ideal for longer stays, providing a comfortable retreat for family groups. The location is also a significant advantage, being within walking distance to the city center and waterfront, making it convenient for family outings and activities. Moreover, the friendly staff and the safe environment contribute to a pleasant stay. While some noted that certain parts of the facility could use a little refurbishing, the general experience tends to be lovely and satisfactory. Overall, the hotel is a highly recommended option for both private and business travellers looking for a family-friendly accommodation in Hermoniss.
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Location
Breakfast
However, there were also numerous critiques. Several reviewers found the breakfast room to be uncomfortable, outdated and resembling a conference room, which detracted from the dining experience. There were comments about the breakfast being basic, monotonous and not very varied with limited options that didn't always justify the cost. A few guests experienced issues with wrong orders and long waiting times and some found the overall breakfast experience to be poor and not up to South African standards.
While the breakfast received praise for its quality and presentation from some, others felt the lack of variety and the ambiance of the breakfast room left much to be desired.
Rooms
Beds
Cleanliness
Staff
The customer-oriented nature of the staff has been a standout for many visitors, who have appreciated prompt solutions to issues such as WiFi hiccups. The ambiance of the hotel is further enhanced by the pleasant and courteous demeanor of the staff, whether during breakfast or throughout the day.
Such uniformly high levels of service ensure that the overall experience is seamless and enjoyable, reflecting positively on both the hotel’s ethos and its exceptional team. The combination of friendly interactions, attentive service and a clean, comfortable environment has made many guests feel welcomed and well-cared for during their stays.
Wi-Fi
Parking
Family
No, Whale Coast All-Suite-Hotel - DCC Hotel Group doesn't have any pool.
No, a spa isn't available at Whale Coast All-Suite-Hotel - DCC Hotel Group.
No, Whale Coast All-Suite-Hotel - DCC Hotel Group doesn't allow dogs.
Yes, parking facilities are available at Whale Coast All-Suite-Hotel - DCC Hotel Group.
No, Whale Coast All-Suite-Hotel - DCC Hotel Group doesn't have a gym.
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