Holiday Inn & Suites Durango Downtown by IHG is celebrated for its enviable location and welcoming atmosphere, offering guests easy access to local attractions while maintaining a peaceful environment. Situated near downtown Durango, the hotel provides convenient proximity to shopping, dining, nature trails, and notable sites like the Polar Express train station and Mesa Verde, all while offering picturesque mountain and river views. The hotel stands out as a haven for pet owners with nearby off-leash dog parks and trails, adding to its appeal for families and travelers with pets.
Guests frequently commend the cleanliness and comfort of the rooms, which are spacious and equipped with desirable amenities such as fireplaces, spa tubs, fridges, and microwaves. The beds are generally favored for their plushness, contributing to a restful night's sleep. Despite occasional mixed feedback on bed firmness and breakfast offerings, the overall lodging experience is highly positive, with attentive housekeeping and modern amenities ensuring a pleasant stay.
Dining options, including the in-house restaurant Burger Theory, receive praise for their delicious offerings and inviting atmosphere, along with great service and satisfying meal choices for both lunch and dinner. The breakfast experience, while varied in opinions due to an extra fee, has its highlights in attentive service and quality, making it satisfactory for many guests.
The hotel excels in customer service, with staff members like John, Pablo, and CJ receiving notable mentions for their friendliness and professionalism, contributing to a welcoming and efficient guest experience. The emphasis on service extends to accommodating early check-ins and special requests, reinforcing the hotel's reputation for hospitable and dedicated staff.
Additional features, such as the indoor pool and hot tub, add to the hotel's charm, providing clean and enjoyable relaxation spots for guests after a day of adventures. The property manages to uphold an impressive cleanliness standard, maintaining a cozy and updated environment appreciated by travelers.
Overall, Holiday Inn & Suites Durango Downtown by IHG is highly recommended for its strategic location, clean and comfortable accommodations, excellent dining, and exemplary service, making it a preferred choice for visitors exploring Durango.
The Holiday Inn Express Durango Downtown- Animas River is widely praised for its exceptional location along the picturesque Animas River. Guests appreciate the convenience of being within walking distance to Durango's historic downtown, which is bustling with shops, restaurants and attractions like the DURANGO & Silverton Narrow Gauge Railroad. The hotel's riverside setting offers scenic views and easy access to outdoor activities, making it a popular choice for both sightseeing and relaxing retreats.
The breakfast at the hotel is generally well-received with a variety of fresh and hot options including yogurt, fruit, pancakes and gluten-free bagels. Guests often commend the quality and selection, noting it as a delightful start to their day, particularly when enjoyed on the balcony overlooking the river. Some minor complaints about limited selections and occasional issues with food quality do exist but are overshadowed by the overall positive feedback.
The rooms at the Holiday Inn Express are noted for their cleanliness, spaciousness and modern design. Guests find the rooms comfortable with useful amenities such as microwaves, coffee makers and fridges. Many enjoy the lovely views from their balconies, especially those facing the river. Although there are occasional issues with daily housekeeping and noise in certain rooms, the overall room experience is positive with descriptions of cozy, clean and well-maintained spaces.
Cleanliness is a standout attribute of the hotel with guests frequently mentioning the well-maintained and fresh environment. The bathrooms receive particular praise for being spacious and updated. While some inconsistencies in housekeeping have been reported, the overall impression of the hotel's cleanliness and modern appeal remains strong.
The staff at the hotel are often highlighted for their friendliness and helpfulness. Guests describe them as professional and courteous, contributing positively to the hotel's welcoming atmosphere. Specific staff members like Jake at the front desk are noted for making check-in experiences pleasant. Despite a few isolated instances of unresponsiveness, the general consensus is that the staff play a crucial role in enhancing guest satisfaction.
Parking facilities receive mixed feedback. Many appreciate the secure underground garage, which is seen as a valuable and convenient feature. However, the $5 daily fee and tight parking spaces, especially for larger vehicles, are points of contention. Limited parking spots can also be an issue, though the secure nature of the underground parking contributes to the overall convenience.
The beds at the hotel generally get positive remarks for comfort with many guests describing the mattresses and pillows as very comfortable and luxurious. While the firmness of the beds suits some guests perfectly, others find them too hard. Nonetheless, the clean and spacious rooms, often with great river views, complement the comfortable sleeping arrangements.
Overall, the Holiday Inn Express Durango Downtown- Animas River is lauded for its excellent location, scenic views and welcoming atmosphere, making it a highly recommended choice for travelers visiting Durango.
The Best Western Plus Rio Grande Inn in Durango receives considerable acclaim for its prime location, helpful staff and appealing amenities. Guests appreciate its central position within walking distance of downtown, providing easy access to the Durango & Silverton Narrow Gauge Railroad and various local attractions. This makes it an ideal spot for exploring the charming, walkable city center and attending nearby festivals.
The breakfast offerings are well-regarded with a variety of options such as waffles, eggs, bacon and pastries. The breakfast buffet receives compliments for its quality and variety, making it a delightful start to the day for many.
Rooms are generally praised for their cleanliness, comfort and convenient features like microwaves and fridges. Guests often comment on the comfort of the beds, contributing to a restful stay. However, some rooms may need updates and minor maintenance issues have been noted.
Cleanliness is a strong point for the hotel with guests frequently acknowledging the well-maintained facilities and comfortable beds, despite some needing renovation.
The staff consistently earn high marks for their friendliness, professionalism and willingness to accommodate guests' needs. Guests appreciate the exceptional service, from handling special requests to swift issue resolution.
The indoor pool and hot tub are popular amenities, highly valued for their convenience and maintenance. Families particularly enjoy their stays, thanks to the hotel's family-friendly services like early check-ins and the availability of a pack and play for children.
Overall, Best Western Plus Rio Grande Inn offers a favorable stay with its excellent location, friendly staff, clean and comfortable rooms and enjoyable amenities, making it a solid choice for travelers, especially families.
Adobe Inn Durango enjoys a prime location, consistently praised for its easy access to downtown and proximity to local attractions like shops, restaurants and the river walk. Despite its closeness to a noisy highway, the convenience of being just a mile from the historic downtown area is greatly valued by travelers. Guests appreciate the ease of parking, especially for motorcycles, enhancing its appeal for road trippers.
The rooms are frequently described as large, spacious and often exceeding expectations in terms of size. Many guests highlight the cleanliness and comfort of the beds and linens with several rooms boasting recent renovations that contribute to their pleasant ambiance. The presence of full kitchens and clean fridges makes it convenient for extended stays. Although some minor issues such as low water pressure or incomplete grouting were mentioned, the staff's helpful and accommodating nature is noted for making guests' stays comfortable.
Cleanliness feedback is mixed; while many emphasize clean rooms, comfortable beds and friendly staff, others noted issues like dirty carpets, musty odors and occasional problems with sheets and bathrooms. Nonetheless, the overall appeal of a clean and cozy stay is frequently cited.
The staff consistently receives high marks for their friendliness and helpfulness. Guests commend the front desk personnel, particularly individuals like Mike, for their warm and professional demeanor. Quick responses to room change requests and the staff's attention to detail further enhance the guest experience.
Opinions about the beds are varied. Many guests find the beds to be very comfortable and clean, resulting in positive sleeping experiences. However, some encountered issues with bed comfort, such as beds being too hard or having repair marks. Despite these mixed experiences, the hotel's central location and overall cleanliness remain significant positives.
In summary, Adobe Inn Durango is a solid choice for travelers seeking convenience, spacious rooms, friendly service and easy access to downtown Durango, despite some noted areas for improvement in room conditions and cleanliness.