The Best Western Premier the Central Hotel & Conference Center is lauded for its prime location, offering guests easy access to major highways and proximity to Hershey Park, making it an ideal base for exploring local attractions. The hotel is conveniently situated near shopping centers, dining options, and green spaces, making it particularly appealing to travelers with pets. Guests appreciate the ample parking and friendly check-in process that sets a welcoming tone upon arrival.
The breakfast experience stands out for its quality and friendly wait staff, with guests enjoying the hot and delicious offerings, including a notable weekend brunch. While breakfast is not complimentary, the offerings are generally appreciated. Similarly, the on-site dining at O'Reilly’s restaurant receives praise for its delicious food, fair prices, and the advantage of late operating hours.
The hotel rooms are frequently described as spacious and modern, providing a serene and quiet environment. Cleanliness is a recurring theme in reviews, with the rooms and communal areas like the lobby and pool kept meticulously tidy. Guests find the beds comfortable, contributing to restful sleep, though there are a few mixed opinions regarding firmness.
The staff are consistently highlighted as courteous, accommodating, and friendly. Their exceptional service, led by individuals like Caleb and general manager Pete, enhances the guest experience, making it more welcoming and enjoyable. The indoor pool is another noteworthy feature, praised for its spacious size and cleanliness, offering an enjoyable space for families and leisure travelers.
For families, the hotel provides an array of amenities, including a training room, arcade, and a large swimming pool, ensuring an engaging and safe environment for children. The spacious rooms accommodate larger families comfortably, and the thoughtful touches, such as complimentary Hershey bars, add to the memorable experience.
Overall, the Best Western Premier the Central Hotel & Conference Center offers a comprehensive and satisfying stay, marked by excellent location, commendable cleanliness, great amenities, and outstanding service from a dedicated staff.