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Summary of reviewsMelina Hotel receives positive reviews for its prime location in the city center, offering easy access to key attractions such as the Basilica, which makes it ideal for guests wanting to explore the area without lengthy commutes. The hotel combines this advantageous position with commendable service and comfortable accommodations, ensuring a pleasant stay. Breakfast at the Melina Hotel is generally praised for its delicious offerings and clean, cozy restaurant setting, though some guests noted limited variety and occasional inconsistency in availability.
Guests find the rooms modern and clean, providing a comfortable environment with large spaces, effective air conditioning, and ample hot water in showers. Despite minor inconveniences like limited wardrobe space, travelers appreciate the relief provided by air conditioning and bathroom ventilation, as well as close proximity to the restaurant. Exceptional cleanliness is a standout feature, with rooms and facilities consistently spotless, bathrooms pristine, and a sleek modern design contributing to a refreshing stay.
The staff at Melina Hotel are consistently praised for their friendliness and helpfulness, delivering exceptional customer service that enhances guests' experiences. Receptionists, such as the notably helpful Wilnelys, contribute to the welcoming atmosphere, handling requests efficiently and assisting with translation needs where required. Guests appreciate the staff's commitment to ensuring comfort and satisfaction, making for a seamless and enjoyable visit. Overall, Melina Hotel stands out for its excellent location, cleanliness, and dedicated staff, making it a highly recommended choice for travelers.
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