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Summary of reviews'Da Domenico Am Hagelkreuz' in Hilden offers a compelling combination of convenience, comfort and culinary delight, making it a standout choice for travelers. The hotel's prime location places it within easy walking distance to the city center and offers seamless access to public transportation for trips to Düsseldorf. Guests appreciate the proximity to the pedestrian zone, public transport options and the charming old town. The exterior aesthetic appeal and exceptionally clean rooms and bathrooms consistently receive praise, adding to the hotel's attraction.
The on-site Italian restaurant is a major highlight, renowned for its authentic and flavorful dishes that guests frequently commend. The culinary experience is further enhanced by the restaurant's elegant decor and accommodating staff. Even during renovations, the promise of a delightful dining experience lures travelers to this hotel.
Although the hotel does not offer an in-house breakfast service, guests benefit from various nearby alternatives, including bakery deliveries and breakfast packages from local cafes. The provision of a high-quality coffee machine in the hallway, despite occasional mishaps, is appreciated by many.
The rooms themselves are modern, clean and comfortable, often described as newly renovated with thoughtful design. Spacious bathrooms and a quiet atmosphere contribute to the overall positive experience. Despite minor issues such as occasional noise from street traffic and construction, guests generally find the accommodations well-appointed and restful.
The staff at 'Da Domenico Am Hagelkreuz' are recognized for their friendliness and helpfulness, often going the extra mile to ensure guest satisfaction. Though some guests noted occasional lapses in personal service, the overall impression is one of a welcoming and attentive team.
Ample parking options, including nearby large lots for vehicles with trailers, add to the convenience. While there's some initial confusion regarding on-site parking, alternatives across the street offer sufficient solutions.
Comfort is a recurrent theme, particularly regarding the beds which many guests found very comfortable with excellent mattresses. However, there are mixed reviews about the pillows with some guests finding them less satisfactory.
In summary, 'Da Domenico Am Hagelkreuz' delivers a pleasant stay characterized by a convenient location, excellent dining, clean and comfortable rooms and a friendly staff. While there are areas for improvement, particularly regarding breakfast service and pillows, the overall experience is highly positive, making it a recommended choice for visitors to Hilden. Show more
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Categories
Dog Friendly Hotel
Dogs Stay Free
Hotel with Parking
Small Hotel
3-Star Hotel
Hotel where Dogs Stay Free
Room Types
Deluxe Double Room Nr.1This double room has a sofa, flat-screen TV and private entrance. Coffee and drinks from the minibar are included in all rooms.
Deluxe Double Room Nr.5This double room features air conditioning, private entrance and satellite TV. Coffee and drinks from the minibar are included in all rooms.
Deluxe Double Room Nr.2This double room has a private entrance, soundproofing and electric kettle. Coffee and drinks from the minibar are included in all rooms.
Deluxe Double Room Nr.3This double room features a electric kettle, flat-screen TV and private entrance. Coffee and drinks from the minibar are included in all rooms.
Deluxe Double Room Nr.4This double room has a satellite TV, private entrance and soundproofing. Coffee and drinks from the minibar are included in all rooms.
Double Room with Spa Bath Nr.6This double room features air conditioning, cable TV and soundproofing. Coffee and drinks from the minibar are included in all rooms.
Guest Reviews
7.6
Good
Location
Da Domenico Am Hagelkreuz enjoys a prime location, perfectly situated within easy walking distance to Hilden's city center and offering excellent access to the S-Bahn for trips to Düsseldorf. The hotel boasts a wonderfully central and quiet setting, making it an ideal base for exploring local attractions. Guests appreciate its proximity to the pedestrian zone, abundant public transportation options and the charming old town of Hilden.
The historic, listed building adds a unique character, though it lacks an elevator, which some guests might find inconvenient. Despite a few noise concerns due to its busy location, especially rooms facing the street and outdoor restaurant areas, the hotel provides a convenient and pleasant stay with everything in town reachable on foot. A notable highlight is the first-class Italian restaurant on site, which enhances the overall experience with its authentic atmosphere and delicious cuisine.
The aesthetic appeal of the exterior and the super clean rooms and bathrooms receive frequent praise. Additionally, a nearby large parking lot offers ample space even for vehicles with trailers. While some guests noted the noise from street traffic and ongoing construction work, the general sentiment underscores the unbeatable location, making it a superb choice for visitors to Hilden.
Breakfast
Guest reviews of 'Da Domenico Am Hagelkreuz' largely reflect a consensus that while breakfast is not included or provided by the hotel itself, there are various alternative options available nearby. Guests can order breakfast packages a day in advance from local cafes or receive deliveries from a bakery across the street. While some appreciated the quality of breakfast from Leo's, others noted constraints such as limited availability and the need to pre-register. The hotel compensates in part by offering a high-quality coffee machine in the hallway for free use, although there were some reports of it being broken occasionally. Despite the lack of an in-house breakfast service, guests highlighted the accessibility of nearby alternatives and the provision of free coffee as positive aspects of their stay.
Dinner
Located in a historic building, 'Da Domenico Am Hagelkreuz' is renowned for its exceptional dining experience. The on-site Italian restaurant receives high praise for its delicious, authentic cuisine. Guests frequently highlight the sumptuous and flavorful dishes, making the restaurant a standout feature of their stay. Many reviews commend both the quality of the food and the elegant decor, further enhancing the dining experience.
Despite a few mentions of ongoing renovations, the overall enthusiasm for the restaurant remains strong. Guests appreciate the fantastic meals served even when checking in late. The dining experience consistently garners recommendations for anyone visiting the hotel and several travelers specifically book their stays to savor the Italian offerings.
While the restaurant's current renovation might momentarily halt in-house dining, the promise of delectable Italian cuisine ensures that future visits will likely be just as satisfying as before. The friendly and accommodating staff, alongside freshly renovated rooms, help create a welcoming environment. 'Da Domenico Am Hagelkreuz' not only provides comfort but also an unforgettable culinary journey, particularly when the renowned restaurant is fully operational again.
Rooms
'Da Domenico Am Hagelkreuz' boasts rooms that have garnered positive feedback for their cleanliness, modern design and cozy ambiance. Many guests have noted that the rooms are newly renovated with modern furnishings, offering beautiful and thoughtfully designed spaces. The bathrooms also receive high praise, described as modern, large and neat. Despite some occasional issues with air conditioning and size in specific rooms, the overall sentiment about the rooms leans towards satisfaction. Guests appreciate the quiet atmosphere, good sound insulation and the attention to cleanliness and order. While there are some mentions of minor drawbacks, such as room size and occasional odors, the majority of the reviews highlight the spaciousness and comfort of the accommodations, making it a suitable choice for those looking for a peaceful and well-appointed stay.
Beds
At 'Da Domenico Am Hagelkreuz', the beds receive mixed feedback from guests. Many found the beds to be very comfortable, often praising the mattresses as superb and firm. Descriptions like super comfortable and deluxe were used to highlight the positive experience of sleeping on these beds. However, there were notable criticisms regarding the pillows, often described as extremely hard, flat and even awful, leading some guests to suggest bringing their own. Issues with the beds also included some being too hard or too soft, narrow single beds and a gap between mattresses. Despite some pointing out stained bed sheets and old, lumpy pillows, the overall impression is that while the beds generally provide a good night's sleep, the pillows may require an upgrade to meet all guests' comfort needs.
Cleanliness
Nestled in a quaint location, 'Da Domenico Am Hagelkreuz' stands out for its extensive efforts in maintaining high cleanliness standards, which emerges as a consistent theme in guest reviews. The rooms and bathrooms are noted to be exceptionally clean with a daily housekeeping service that includes fresh towels. Guests often describe everything as very clean or sparkling clean.
The hotel offers well-decorated, spacious rooms that are both functional and cozy and the accommodation overall is well-kept and inviting. The newly renovated rooms, particularly, receive positive remarks for their spotless upkeep. The cleanliness extends to the reception area, further adding to the hotel's appeal.
However, it's worth noting a few isolated complaints about occasional lapses. Some guests have mentioned overlooked crumbs, stained sheets and issues related to ongoing renovations making parts of the hotel dusty. There were also remarks about moldy smells and noise, suggesting areas for improvement.
Despite these occasional shortcomings, the consensus portrays 'Da Domenico Am Hagelkreuz' as a clean, comfortable place to stay with friendly staff enhancing the overall experience by offering complimentary drinks and coffee.
Staff
The staff at 'Da Domenico Am Hagelkreuz' have generally received praise for their friendliness and helpfulness. Many guests have noted being warmly received and experiencing trouble-free arrivals and departures. The friendly reception and super nice, honest demeanor of the staff left a positive impression with some describing the host as extremely accommodating. The team often responded quickly and pleasantly to inquiries and went out of their way to make guests comfortable, offering extras such as complimentary coffee and drinks.
However, there are some mixed reviews pointing to occasional gaps in personal service. Some guests reported a lackluster overall service with instances where the owner was not on-site leading to a reliance on a key box for check-in, which wasn't always smooth. While some staff were noted as very attentive and diligent, a few reviews mentioned moments of impatience and a general lack of enthusiasm from some employees.
Overall, the service has been adequate with several instances of extraordinary assistance and kindness, suggesting that while there is room for improvement, the friendly and accommodating nature of the staff largely defines the guest experience at this hotel.
Parking
Da Domenico Am Hagelkreuz offers several parking options that cater to different vehicle sizes, including those with trailers. While there is parking available directly at the house and across the street, some guests experienced confusion upon arrival regarding the availability. The parking lot nearby is highlighted by many as a great option, free of charge.
For those with additional needs, there are sufficient parking options, including for larger company vans and guests were often helped in finding a spot. Although some reviews cited challenges and a lack of clarity regarding on-site parking, there are sufficient alternatives close by. Notably, even if on-site parking is taken or unavailable, the accompanying spaces across the street are a helpful alternative.
Overall, the parking situation, while sometimes confusing and challenging, generally provides adequate solutions for most guests with specific provisions for larger vehicles and free options that make it manageable.
No, Da Domenico Am Hagelkreuz doesn't have any pool.
No, a spa isn't available at Da Domenico Am Hagelkreuz.
Yes, Da Domenico Am Hagelkreuz welcomes dogs.
Yes, parking facilities are available at Da Domenico Am Hagelkreuz.