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Summary of reviewsThe Best Western Golden Spike Inn & Suites offers a remarkable stay in the heart of the picturesque Black Hills, attracting guests with its prime location and excellent amenities. Situated conveniently near Mount Rushmore, Crazy Horse Monument, and Custer State Park, the hotel serves as an ideal base for exploring the region's attractions. The surrounding natural beauty and quaint town center, combined with nearby dining options, enhance the overall experience for travelers.
Guests consistently praise the hotel for its clean, spacious, and comfortable rooms. The rooms are well-maintained and feature amenities such as fridges and microwaves, catering to a convenient and restful stay. The beds, known for their comfort, further contribute to a satisfying sleep experience. Cleanliness extends beyond the rooms to the entire property, including the delightful pool areas, which cater well to families with both indoor and outdoor options.
The hotel excels in its breakfast offerings, providing a varied and well-organized buffet that exceeds expectations. With options like eggs, biscuits, ham, and grab-and-go choices, the breakfast experience is both diverse and satisfying. The spacious seating in the breakfast area, despite sometimes being crowded, is kept clean and inviting by the friendly and attentive staff.
The staff at Best Western Golden Spike Inn & Suites consistently leaves a lasting impression with their warmth, efficiency, and helpfulness. They enhance the guest experience from check-in to check-out, assisting with local suggestions and maintaining a clean and welcoming environment.
Families find the hotel particularly accommodating, with spacious suites and family-friendly amenities such as the pool area and a pet-friendly policy. The combination of practical location, comfort, and value makes it a top choice for families planning a stress-free vacation.
Overall, the Best Western Golden Spike Inn & Suites delivers excellent value for those seeking comfort, convenience, and a strategic point to explore the surrounding natural beauty. Many guests express their intention to return, appreciating a stay that balances affordability and pleasant amenities in a stunning setting. Show more
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Categories
Hotel with Swimming Pool
This hotel offers both indoor and outdoor swimming pools, a hot tub, and a fitness center. These amenities make it an excellent choice for guests seeking diverse options for relaxation and recreation.
Indoor Pool Outdoor Pool
Hotel with Gym
This hotel provides a fitness center for guests. Additional amenities include both indoor and outdoor swimming pools, and a hot tub.
3-Star Hotel
This hotel features both indoor and outdoor swimming pools, providing options for year-round enjoyment. It also offers a hot tub, fitness center, and complimentary full breakfast. The rooms are well-appointed with modern amenities, ensuring a comfortable and convenient stay.
Hotel for Honeymoon
Family Friendly Hotel
Business Hotel
Accessible Hotel
Hotel with Outdoor Pool
Hotel with Indoor Pool
Room Types
Queen Suite with Sofa Bed - Non-SmokingThe suite's kitchenette is available for cooking and storing food. This suite is air-conditioned and has a flat-screen TV, a tea and coffee maker, a sofa and heating.
Queen Room with Two Queen Beds - Non-SmokingThe double room provides air conditioning, a tea and coffee maker, heating and a flat-screen TV. The unit offers 2 beds.
King Room with Bathtub - Disability Access/Non-SmokingThis double room is air-conditioned and has a flat-screen TV, a tea and coffee maker and heating. The unit has 1 bed.
King Room - Non-SmokingThis double room is air-conditioned and has a flat-screen TV, a tea and coffee maker and heating. The unit has 1 bed.
Queen Suite with Two Queen Beds - Disability AccessThis suite is air-conditioned and has a flat-screen TV, a tea and coffee maker and heating.
Queen Suite with Two Queen Beds - Disability Access/Non-SmokingThis suite is air-conditioned and features a flat-screen TV, a tea and coffee maker and heating.
King Room with Mobility Accessible Bathtub - Pet Friendly/Non-SmokingThis air-conditioned double room is comprised of a flat-screen TV with cable channels and a private bathroom. The unit has 1 bed.
Suite with Three Queen Beds - Non-SmokingThis air-conditioned family room is comprised of a flat-screen TV with cable channels and a private bathroom. The unit has 3 beds.
Family Suite with One King Bed and Two Queen BedsThis air-conditioned family room is comprised of a flat-screen TV with cable channels and a private bathroom. The unit has 3 beds.
Queen Room with Two Queen BedsThis air-conditioned family room is comprised of a flat-screen TV with cable channels and a private bathroom. The unit has 2 beds.
Guest Reviews
8.2
Very Good
Location
Nestled in the picturesque Black Hills, Best Western Golden Spike Inn & Suites stands out for its prime location, making it an ideal base for exploring the nearby attractions. Located conveniently close to Mount Rushmore, Crazy Horse Monument, and Custer State Park, visitors find it easy to access all the major sites and hiking trails that the area has to offer. The hotel is set in a quaint area that provides a central hub for activities, allowing guests to be within close proximity to the charming town center of Hill City. The surrounding natural beauty and quiet environment enhance the overall experience, while being within walking distance to several restaurants and shops adds a touch of convenience. Added bonuses include clean, spacious rooms, a larger-than-average tub for relaxation, and a satisfying breakfast, making stays both comfortable and delightful. Whether exploring state and national parks or simply enjoying the local dining scene, the location complements a fulfilling visit to the Black Hills.
Breakfast
The breakfast experience at Best Western Golden Spike Inn & Suites is widely praised by guests, often described as excellent, varied, and well-organized. Visitors appreciate the diverse options available at the buffet, including hot and fresh dishes like eggs, biscuits, and ham, which are served daily. The breakfast area offers ample seating, allowing guests to enjoy their meals comfortably, although it can occasionally become overcrowded. Despite this, the attentive and friendly staff maintain a clean space, contributing to an overall positive dining experience. Guests also find convenience in the availability of grab-and-go options, sack breakfasts, and the accessibility of breakfast amenities in another building. Such variety fulfills different preferences, and the breakfast offerings generally exceed those found at average hotels in the area, making it a noteworthy feature of the hotel stay.
Rooms
At the Best Western Golden Spike Inn & Suites, guests frequently praise the rooms for their cleanliness, spaciousness, and comfort. Many visitors appreciate the large room sizes that provide plenty of space for families and groups. The beds are often highlighted as exceptionally comfortable, contributing to a restful stay. Numerous reviews note that the rooms are well-maintained and updated, with amenities such as fridges and microwaves enhancing convenience. Despite a few mentions of rooms needing some updates, the overall feedback emphasizes that accommodations meet or exceed expectations in terms of size and cleanliness. The hotel’s location, along with a delicious breakfast and friendly staff, adds to the positive experience, making it a practical choice for travelers seeking comfort and convenience.
Beds
At the Best Western Golden Spike Inn & Suites, guests consistently experience a satisfying level of comfort with their bedding arrangements. Many guests rave about the extremely comfortable beds, noting their exceptional plushness and support. This sentiment is echoed multiple times, with remarks highlighting the soft and comfy nature of both the beds and pillows. In most accounts, visitors praise the comfortable mattresses, emphasizing the restful sleep they enjoyed during their stay. Despite occasional feedback about firmness or softness variances, the overwhelming consensus is that the beds significantly enhance the overall guest experience, making it a notable aspect of their accommodation.
Cleanliness
The 'Best Western Golden Spike Inn & Suites' is frequently praised for its cleanliness and comfort by guests who have stayed there. Visitors consistently highlight the clean, well-maintained rooms and facilities as a notable feature, making their stay enjoyable and relaxing. The hotel rooms are described as both clean and spacious, offering comfortable beds and a peaceful atmosphere that's perfect for families or individual travelers. The pool area also receives compliments for its cleanliness and suitability, adding to the pleasant overall experience. While there are occasional mentions of minor issues such as bathroom maintenance and amenities, the majority of guests find the cleanliness standards to be impressive. The hotel's staff is often commended for their exceptional service, being friendly and knowledgeable, which enhances the overall stay. Furthermore, guests appreciate the convenient breakfast options and admire the hotel's updated decor, adding a touch of charm to their visits. Overall, 'Best Western Golden Spike Inn & Suites' stands out as a clean and comfortable choice for lodging, offering a welcoming environment for travelers.
Staff
Nestled in the heart of Hill City, the Best Western Golden Spike Inn & Suites boasts a remarkable reputation for its outstanding staff, a sentiment echoed consistently by visitors. The hotel's team is frequently described as friendly, helpful, and accommodating, ensuring that guests feel welcome from check-in to check-out. Visitors note the efficiency and professionalism of the front desk staff, who are always ready to assist with recommendations for local attractions and dining options. The attentive nature of the housekeeping and kitchen teams adds an extra layer of comfort to the guest experience, with personnel consistently maintaining a clean and inviting environment. Overall, the staff at Best Western Golden Spike Inn & Suites leave a lasting impression of warmth and exceptional customer service, contributing significantly to an enjoyable stay.
Pool
The Best Western Golden Spike Inn & Suites offers a delightful pool experience for guests, particularly families with children. The facilities boast both indoor and outdoor pools, allowing visitors to enjoy swimming regardless of the weather. The pools are generally appreciated for being clean and well-maintained, providing a fun and inviting environment for all ages. Children seem to particularly enjoy their time splashing around, a sentiment echoed frequently in guest reviews. While some guests found the water a bit chilly, the overall consensus is that the pools are a great feature of the hotel, complemented by a spacious, clean pool area and a convenient hot tub. The hot tub has received praise for its warmth, offering a soothing retreat after a day of activities. Despite minor complaints about occasional excessive chlorine and temperature preferences, the pool areas consistently contribute to a positive stay, augmented by attentive and pleasant hotel staff. Families love the pool amenities, making them a highlight of the hotel experience.
Family
Best Western Golden Spike Inn & Suites emerges as a standout choice for families, particularly for those traveling with children. Its spacious suites are well-suited to accommodate large groups, with room configurations that provide separate living areas, making them ideal for family downtime. The property’s proximity to Mount Rushmore and nearby attractions ensures convenient exploration, while ample parking adds to the overall ease of visit. The hotel's highlights include a well-maintained pool area, a favorite among children and grandchildren, and a satisfying breakfast selection catering to all family members. Cleanliness and comfort are consistent themes, with rooms receiving praise for their tidiness, abundance of towels, and overall warmth. The friendly and helpful staff further enhance the experience, along with a pet-friendly policy that is thoughtfully implemented. This hotel, with its practical location and family-friendly amenities, provides a stress-free stay, encouraging many families to consider returning for future visits.
3 Star
Nestled in a prime location in the Black Hills, the Best Western Golden Spike Inn & Suites offers a pleasant stay with a balance of amenities and affordability. Guests appreciate its proximity to attractions like Mt. Rushmore and Crazy Horse, making it an ideal base for a quick weekend getaway. Despite being a standard motel, the hotel ensures a comfortable experience with clean and quiet rooms, contributing to an overall delightful stay.
The continental breakfast receives commendations for being included in the room rate, adding to the sense of value for money. The staff are noted for their friendliness and willingness to assist, whether meeting specific needs like providing a rollaway bed or simply enhancing the guest experience through attentive service. The hotel welcomes pets in some rooms, contrary to what is listed on Booking.com, though this detail might be worth confirming ahead of booking.
Reviews highlight the simplicity and adequacy of the facilities, which may lack luxury, but fulfill the needs of travelers seeking a convenient and affordable accommodation option. Overall, this hotel delivers good value for price-conscious visitors looking for a comfortable and strategic starting point to explore the beauties of the surrounding area. Many would not hesitate to revisit this hotel when in the area again.
Indoor Pool
The Best Western Golden Spike Inn & Suites offers both indoor and outdoor pool experiences, nestled in the picturesque setting of the mountains. Guests particularly highlighted the indoor pool as a hit, especially with children, who seemed to thoroughly enjoy it. The pool was frequently noted for being very clean and nice, providing a pleasant environment for relaxation and fun. While the outdoor pool was mentioned as being on the smaller side, visitors appreciated the combination of both indoor and outdoor swimming options, making it a well-rounded choice for families looking to unwind in a scenic locale.
Yes, Best Western Golden Spike Inn & Suites has pool(s) that belong to one or more of the following categories: Indoor Pool, Outdoor Pool.
No, a spa isn't available at Best Western Golden Spike Inn & Suites.
No, Best Western Golden Spike Inn & Suites doesn't allow dogs.
No, parking facilities aren't available at Best Western Golden Spike Inn & Suites.
Yes, Best Western Golden Spike Inn & Suites has a gym.