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Novotel London Heathrow Airport M4 Jct. 4

Hillingdon , M4j4, Cherry Lane (Show on Map)

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Summary of reviewsNovotel London Heathrow Airport M4 Jct. 4 is a hotel with mixed reviews, but overall it provides basic amenities and comfortable rooms for guests. The hotel's location is excellent for those looking for a hotel near Heathrow with good road links and a regular transfer bus to the airport. The staff is friendly and helpful, making it a great hotel for business travelers. However, the hotel's breakfast and dinner options received mixed reviews and some guests found the cleanliness to be lacking. The hotel is recommended for families travelling with kids, although improvements such as an update in decor and providing cots as requested can be made. Overall, Novotel London Heathrow Airport M4 Jct. 4 offers reasonably priced accommodation close to the airport with friendly staff and a pet-friendly policy.
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About Novotel London Heathrow Airport M4 Jct. 4

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Guest Reviews

Location

Novotel London Heathrow Airport M4 Jct. 4 is a great airport hotel with an excellent location close to Heathrow. It's located only a few minutes' drive from the airport, making it perfect for a layover or anyone travelling to Terminal 5. The hotel has good road links, making it easy to navigate around the area. There's a local bus stop a short walk away and a regular transfer bus to the airport. Plus, the hotel is close to a local pub, The Plough, which serves excellent pub food.

The hotel is also conveniently located close to Legoland, only an 18-minute drive away, making it a good location for families with kids. However, some guests found it a little bit hard to get to the airport with the reduced service Hoppa bus.

Overall, the location of the hotel was perfect for those looking for a hotel near Heathrow. Although some guests found it farther from the airport than they thought, it still provided easy access to both the airport and the motorway. The quick check-in and quiet atmosphere also made for a great stay.

Breakfast

Guests at Novotel London Heathrow Airport M4 Jct. 4 had mixed opinions about the breakfast options during their stay. Many found the breakfast to be nice, decent and excellent with a great buffet and top-class service. Some guests praised the variety and choice available. However, others were disappointed with the basic and unappetizing options, the lack of a hot breakfast and the restricted breakfast menu due to COVID-19 restrictions. Some guests found the breakfast to be value for money, while others felt that it was overpriced, especially for the takeaway breakfast which was poorly received. Guests were also unhappy about the long queues for breakfast and the early cut-off time with one guest even suggesting that the hotel should sort out its breakfast options. Despite some negative reviews, there were still guests who enjoyed the delicious breakfast, especially the kids who loved the pancakes.

Dinner

Guests at the Novotel London Heathrow Airport M4 Jct. 4 had mixed reviews about the hotel's dinner options. While some found the food to be good or even superb, others were disappointed with the taste and limited menu options. Room service received positive comments for delivering an excellent evening meal in a timely manner. However, a few guests noted that they had to wait longer than expected for their dinner to arrive. Price was also a concern for some guests, who found the cost of their meal to be expensive. Overall, the hotel's dinner offerings were perceived to be hit or miss by guests.

Rooms

Novotel London Heathrow Airport M4 Jct. 4 offers a range of room options, some of which are luxurious while others are basic but have everything you need. Some guests found the rooms to be a little dated and in need of a refurbishment, while others thought they were comfortable and value for money. Spacious rooms and good facilities are available, but some guests reported that their rooms were smaller than expected. The hotel could benefit from an update in decor and some guests found that their rooms were not cleaned properly during their stay. However, the majority of guests found their rooms to be clean and comfortable with good facilities, such as a TV and toiletries. The sofa bed was reported as being more comfortable than the queen bed in some cases. The bar area was described as nice and cosy and some guests enjoyed the view from their rooms into the central atrium. Although some guests reported issues with unpleasant smells in their rooms, most guests experienced a great night's sleep. Overall, the hotel offers a variety of comfortable and clean rooms in a convenient location near Heathrow Airport.

Beds

The beds at Novotel London Heathrow Airport M4 Jct. 4 have received mixed reviews from guests. While some have found the beds to be very comfortable, others have noted that the beds were very hard and uncomfortable. Some guests have also commented that the quality of bedding and pillows was not up to par. However, the spacious rooms and comfortable beds were praised by some guests. The gym was also noted to be a positive aspect of the hotel. It's worth mentioning that a few guests have reported uncomfortable sofa beds and the carpet in the rooms being disgustingly dirty. Despite its flaws, the hotel seems to provide a pleasant stay overall with one guest even describing the mattress as one of the most comfortable they've ever slept on.

Cleanliness

Guest reviews of the Novotel London Heathrow Airport M4 Jct. 4 were mixed when it comes to cleanliness. While some guests described their rooms as clean, luxurious and comfortable, others found evidence of poor housekeeping. Some found that the skirting boards, carpets and even sofa beds were dirty, while others noted stains on the linen and towels. There were also reports of cigarette and blood stains on the floors and even blood stains on the pillows. Some guests found insects in their rooms and a few even reported a pervasive bad smell. While some guests appreciated the pool area, others found it to be filthy. The restaurant also received mixed reviews with some finding it clean while others thought it was dirty. Overall, guests seemed to have experienced varying levels of cleanliness during their stay at the Novotel London Heathrow Airport M4 Jct. 4, so it may be worth checking recent reviews before booking.

Staff

When it comes to the staff at Novotel London Heathrow Airport M4 Jct. 4, the reviews are overwhelmingly positive. Guests consistently mention the friendly and helpful staff, who go above and beyond to make their stay comfortable. Many highlight specific employees - such as Roxana and Rahim - who provided exceptional service. However, there are a few negative reviews with some guests describing unfriendly, unprofessional or unhelpful staff interactions. Overall, the staff seems to be a highlight of this hotel with many guests recommending it based on their positive experiences.

Pool

The Novotel London Heathrow Airport M4 Jct. 4 offers a swimming pool that guests either absolutely loved or found disappointing. While some guests found the pool perfect for children and enjoyed the warm water, others thought that the pool was too small, dirty, cold and overcrowded. A few guests were even disappointed to find out that the pool was closed or had reduced their swimming facilities to 30-minute slots for a family of four. Some guests appreciated having the pool and gym to themselves, while others thought that the changing rooms were tiny and dirty. The pool area does close at 10 pm. Overall, the hotel offers reasonably priced accommodation close to the airport with friendly staff and a pet-friendly policy.

Parking

Guests have mixed reactions towards the parking situation at Novotel London Heathrow Airport M4 Jct. 4. Some guests found the parking to be limited and expensive, charging £12-£16 per night with no discounts for disabled parking. Others did not appreciate the use of a private parking company and were concerned about potential fines for overstaying. Several guests felt that anyone staying for more than one night should not have to pay for parking and that it should be included in the hotel stay. Despite some complaints, guests also noted that the location is great and the parking is easy to access.

Family

If you're travelling with kids and looking for a good place to stay near Heathrow Airport, Novotel London Heathrow Airport M4 Jct. 4 may be a good option. Although the family rooms were a bit small for some guests, they were found to be clean and luxurious. The hotel also has good facilities for families, including a pool that kids will surely love. However, one guest noted that the 30-minute slot for the pool was not enough for their children. Staff at the hotel were also great with kids, as noted by another guest. If you're travelling with a larger family, it may be easier to book two rooms instead of one family room. The hotel is also conveniently located close to Legoland, making it an ideal place to stay if you're planning to visit the theme park. Overall, the hotel is recommended for families travelling with kids, although improvements such as an update in decor and providing cots as requested can be made.

4 Star

The Novotel London Heathrow Airport M4 Jct. 4 is a hotel that has mixed reviews. While some guests found the facilities to be exceptional and synonymous with high standards, others found the hotel to be lackluster and basic with a 3 star rating at best. Despite some negative reviews, others found the hotel to be a great airport option, offering good value for the price. Overall, while the hotel may have varying standards, it still provides basic amenities and comfortable rooms for guests.

Business

Novotel London Heathrow Airport M4 Jct. 4 is a great hotel for business travelers due to its convenient location, friendly staff and perfect work base. The lobby is big and airy, making it a great place to hold meetings or work on projects. Although the gym is a little dated, the hotel has everything else business travelers need, including easy check-in, a quiet and uncomplicated environment and an efficient car park app. Guests appreciate the helpful staff who assist in every way possible. However, there have been some negative experiences, such as the humiliation of a self-employed key worker who was asked to present a letter from an employer, which they didn't have. Despite this, Novotel London Heathrow Airport M4 Jct. 4 remains a perfect business hotel with a good atmosphere and a location that makes commuting easy.

Yes, Novotel London Heathrow Airport M4 Jct. 4 has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool.

No, a spa isn't available at Novotel London Heathrow Airport M4 Jct. 4.

Yes, Novotel London Heathrow Airport M4 Jct. 4 welcomes dogs.

Yes, parking facilities are available at Novotel London Heathrow Airport M4 Jct. 4.

Yes, Novotel London Heathrow Airport M4 Jct. 4 has a gym.

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