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Summary of reviewsHotel Phønix Hjørring is highly appreciated for its prime location in the heart of Hjørring, making it an ideal choice for visitors looking to explore the area. Its proximity to train and bus stations, the pedestrian zone, and a large shopping center allows guests to easily access the city's attractions, restaurants, shops, and cultural venues. The hotel's charming historic ambiance is complemented by spacious, comfortable rooms and the friendly, welcoming demeanor of the staff, contributing to a pleasant and relaxed atmosphere.
Guests enjoy a generally satisfying breakfast experience, featuring a variety of fresh and traditional Danish selections. While some express a desire for more hot items, the breakfast is deemed adequate and plentiful for starting the day well. The hotel's parking facilities, with a large, well-monitored parking lot and electric charging stations, further enhance its convenience for travelers with vehicles.
The rooms at Hotel Phønix Hjørring are noted for their cleanliness and comfort, with many guests praising the comfortable beds and overall spaciousness. Despite some areas needing renovation, particularly in the bathrooms, and occasional signs of wear, the rooms maintain an appealing charm with modern touches. The dog-friendly policy of the hotel also appeals to pet owners.
While the WiFi experience is mixed, with some guests encountering connectivity issues, the overall impression is that the hotel's cleanliness, friendly staff, and central location make it a robust choice for tourists and business travelers alike. The hotel is particularly favored by families, with its family-friendly atmosphere, spacious rooms, and personalized service contributing to a cozy and welcoming stay. Overall, Hotel Phønix Hjørring offers good value, providing a comfortable and accessible base for exploring the vibrant town of Hjørring. Show more
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Hotel Taking Steps Towards Sustainability
Hotel Phønix Hjørring is certified with the Green Key eco-label. This certification indicates the hotel meets a range of environmental requirements, striving to reduce its environmental impact.
Certifications:
Green Key (greenkey.global)
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Hotel with Free Wi-Fi
Hotel Phønix Hjørring offers complimentary Wi-Fi, making it easy for guests to stay connected and browse the internet. This service enhances the overall guest experience.
Hotel with Parking
Hotel Phønix Hjørring is a hotel that offers parking for its guests. It is a popular choice for travelers looking for accommodations with parking facilities in Hjørring.
EV charging stations
Hotel with EV Charging Stations
This hotel offers an electric vehicle charging station from Clever, conveniently located in the hotel's courtyard. Guests can utilize one of the 40 available parking spaces for charging. Free WiFi and complimentary parking are also provided for guests.
3-Star Hotel
Housed in an elegant building and located close to the train station, Hotel Phønix Hjørring offers fresh rooms with flat-screen TVs, free Wi-Fi, and complimentary parking. The front desk staff are known to be friendly and speak exceptional English, making it a comfortable stay for international travelers.
Hotel near Golf Courses
Historic Hotel
Hotel for Honeymoon
Family Friendly Hotel
Dog Friendly Hotel
Room Types
Single RoomAll the rooms are renovated in 2023.
Double RoomThis room room was renovated in 2011.
Triple RoomThis room room was renovated in 2011.
Please note that the third bed is a fold-out bed.
Family Room (2 Adults + 2 Children)Children staying in this room must be 15 years or younger.
SuiteThis suite is comprised of 1 bedroom, a seating area and 1 bathroom with a walk-in shower and a hairdryer. The suite offers a tea and coffee maker, a sofa, a carpeted floor, heating and a flat-screen TV with cable channels. The unit offers 1 bed.
Superior RoomThe double room offers a tea and coffee maker, a carpeted floor, as well as a private bathroom boasting a walk-in shower and a hairdryer. This double room provides heating and a flat-screen TV with cable channels. The unit has 1 bed.
Double+The double room provides a tea and coffee maker, a wardrobe, as well as a private bathroom featuring a walk-in shower and a hairdryer. The unit offers 1 bed.
Guest Reviews
7.6
Good
Location
Hotel Phønix Hjørring is perfectly situated in the heart of Hjørring, offering guests the convenience of a central location with easy access to the city's attractions. The hotel is just a short walk away from the train and bus stations, the pedestrian zone, and a large shopping center, making it an ideal choice for visitors looking to explore the area. Its proximity to restaurants, shops, and cultural venues like theaters ensures guests have plenty of options for dining and entertainment right on their doorstep.
The hotel also features its own parking area, providing added convenience for those traveling by car, and is well-positioned for those continuing their journey by ferry. Guests appreciate the cozy, historic charm of the hotel, complemented by spacious and comfortable rooms, and note that it's a cozy family-run establishment. The hotel staff are described as friendly and welcoming, contributing to a pleasant and relaxed atmosphere during stays.
Despite its central location, some noise disturbance has been mentioned, but the property's strategic positioning allows everything in the city to be easily reached on foot. Overall, Hotel Phønix Hjørring is praised for its superb location, making it a prime choice for both short and longer visits to the vibrant town of Hjørring.
Breakfast
Hotel Phønix Hjørring offers a breakfast that generally receives positive feedback from guests, with comments frequently highlighting its delicious and satisfying nature. Many guests appreciate the variety and freshness, with mentions of fresh waffles and hearty, traditional selections that align with Danish breakfast customs. The breakfast is often described as good, simple, and balanced, catering to various tastes without being extravagant.
Though not all reviews indicate high praise, with some noting a lack of hot items such as scrambled eggs and bacon, the breakfast overall is seen as meeting expectations for the price and location. Several guests point out the friendly service, enhancing the morning experience and making them feel welcome. The breakfast is often seen as adequate and plentiful, offering a reasonable selection to start the day well.
Critiques focus mostly on the limited variety in terms of warm dishes and fresh produce, suggesting potential improvements for a more diverse offering. Despite this, the breakfast tends to leave guests satisfied, attributing to the cozy atmosphere and the efficient service at the hotel.
Rooms
Hotel Phønix Hjørring offers a charming experience with its cozy, well-located rooms that are perfect for a relaxed stay. Many guests appreciate the comfortable beds and the spaciousness that surpasses typical hotel standards. The rooms are generally tidy, clean, and nicely decorated, creating a pleasant environment for a restful visit. Despite the hotel’s older architecture, it is well-maintained, preserving its historic charm with some modern touches.
The central location of the hotel is a significant plus, making it convenient for travelers looking to explore the city and access the nearby ferry terminal. Dog-friendly policies further enhance the hotel’s appeal for pet owners seeking a welcoming atmosphere.
However, guests do note some areas for improvement. The bathrooms, in particular, are frequently described as small and in need of renovation, with issues like poor lighting and cramped spaces sometimes detracting from the overall experience. While the rooms are mostly praised for their comfort, some show signs of wear and deferred maintenance, which could benefit from updates.
Overall, Hotel Phønix Hjørring is an ideal choice for those seeking a peaceful and cozy stay in a well-situated location, offering good value despite a few minor drawbacks.
Beds
Hotel Phønix Hjørring receives generally positive feedback from guests regarding its beds, which are often described as comfortable and conducive to a good night's sleep. Many reviewers highlight the beds as being cozy and nice, adding to the overall pleasant experience in the well-appointed rooms. Guests appreciate the spacious and proper beds, particularly when traveling with children, and often mention comfortable bedding with lovely linens.
While the majority of guests find the beds comfortable, there are occasional mentions of beds being slightly too soft, which some may find less favorable. The hotel's bedding, including duvets and pillows, often receives praise for its quality, contributing to a restful sleep environment. Despite a few areas for improvement noted by some, such as the condition of mattresses and pillows needing updates in specific rooms, the overall impression is that the beds at Hotel Phønix Hjørring enhance the stay and contribute positively to guest comfort.
Cleanliness
Hotel Phønix Hjørring garners impressive praise for its cleanliness and friendly staff, making it a solid option for both business travelers and those seeking a comfortable stay. Guests consistently commend the hotel for its exceptionally clean rooms and common areas, with descriptions of a neatly organized environment throughout. The hotel's location in the city center adds to its appeal, making it both convenient and inviting.
Though some reviewers note the hotel's worn appearance, cleanliness standards remain high, offering a well-maintained atmosphere. Staff members receive high marks for their friendliness and accommodating nature, contributing to an overall positive experience.
Breakfast and service are highlighted as strong points, adding to the hotel's appeal. However, guests expressed mixed feelings regarding some aspects, like the noisy ventilation in the bathrooms and occasional chemical odors. The hotel retains its old charm while providing a tidy and pleasant atmosphere, making it a recommended choice for guests prioritizing cleanliness and a central location.
Staff
The reviews of Hotel Phønix Hjørring highlight a consistently positive impression of the hotel's staff, described as friendly, welcoming, and helpful. Guests repeatedly note the staff's exceptional friendliness and willingness to accommodate, indicating a service-minded approach that enhances the overall stay. The reception staff, in particular, are praised for their warm and inviting nature, even in the face of late arrivals. Communication from the hotel is well-managed, with clear instructions provided for check-in and room access, minimizing any potential inconvenience. Although one review mentions limited access due to staffing schedules, the overall sentiment reflects a high level of satisfaction with the staff's attentiveness and courtesy. The positive feedback also extends to the quality of service and the enjoyable breakfast offered, contributing to an overall pleasant experience at an excellent price point.
Wi-Fi
The WiFi experience at Hotel Phønix Hjørring appears to be mixed. Some guests enjoyed a strong and consistent internet connection, highlighting that a good connection is attainable. However, there were also instances where guests faced issues, with reports of troublesome connectivity, slow speeds, and unreliable service in rooms. Streaming might not perform optimally for all guests, and enhancements could be needed to ensure a more uniformly positive experience across all areas of the hotel.
Parking
Hotel Phønix Hjørring offers a highly convenient parking experience for its guests. The hotel provides free parking options, with a large, private parking lot secured by video monitoring, ensuring peace of mind for those traveling by car. Located in a great spot, parking is easily accessible and guests appreciate the ample space available, with over 40 parking spots in the courtyard. Additionally, there are charging stations for electric vehicles, making it accommodating for modern travel needs. Despite some mentions of icy conditions on occasion, the overall parking conditions are satisfactory for most. The combination of a central location and complimentary parking makes this hotel a practical choice for those visiting Hjørring.
Family
Hotel Phønix Hjørring stands out as a family-friendly destination, ideal for those traveling with children. The welcoming and warm atmosphere is perfect for families or groups of friends. The hotel provides spacious and comfortable family rooms, offering plenty of space to accommodate all members of the family. As a family-owned establishment, the friendly and professional service adds a personal touch with owners personally greeting guests upon arrival. Its reputation as a family-run hotel with newly renovated rooms ensures that families can enjoy a pleasant and accommodating stay.
No, Hotel Phønix Hjørring doesn't have any pool.
No, a spa isn't available at Hotel Phønix Hjørring.
Yes, Hotel Phønix Hjørring welcomes dogs.
Yes, parking facilities are available at Hotel Phønix Hjørring.