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Summary of reviewsAu Lac Charner Hotel receives widespread acclaim for its prime location in the heart of Ho Chi Minh City's vibrant District 1, making it an ideal base for exploring local attractions. The hotel's proximity to landmarks like Ben Thanh Market and Saigon Center, combined with the convenience of nearby shopping and dining options, ensures guests can fully immerse themselves in the city's lively atmosphere. Despite the central setting, the hotel offers a tranquil escape with beautifully designed accommodations and a serene rooftop pool.
The hotel is particularly lauded for its exceptional staff, who are consistently described as friendly, professional, and eager to assist. Their warm hospitality and attentiveness enhance the overall guest experience, making stays memorable and enjoyable. The rooms are frequently praised for their spaciousness, cleanliness, and comfort, with many guests appreciating the blend of modern design and the charm of old Saigon. The comfortable beds and high-quality linens contribute to restful nights, while some unique features like outdoor showers add to the experience.
Breakfast at Au Lac Charner Hotel stands out with its extensive and delicious offerings, including a wide variety of Asian and Western dishes. While some guests seek broader choices, particularly vegetarian options, the breakfast and accompanying afternoon tea are often highlights of the stay. Dining options, though slightly limited during dinner, are complemented by mouthwatering afternoon tea and an enjoyable rooftop bar experience. Guests appreciate the charming atmosphere despite some minor areas for improvement in menu variety.
The rooftop pool is a notable feature, offering breathtaking views and a refreshing escape from the city's hustle and bustle. Though seating might be limited, the pool's stunning design and the inviting atmosphere of the bar area contribute to a relaxing environment. Families find the hotel welcoming, with children particularly enjoying the pool and high tea experiences.
While the spa and gym facilities receive mixed feedback, many guests enjoy the spa's tranquil ambiance and professional staff. The gym, though on the smaller side, provides sufficient equipment for a quick workout. Complimentary Wi-Fi is provided, though experiences with connectivity are varied.
Overall, Au Lac Charner Hotel is a reliable choice in Ho Chi Minh City, providing excellent service, comfort, and convenience. Its strategic location, elegant design, and attentive staff make it a standout option for travelers, with many feeling it exceeds its four-star rating. Show more
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4-Star Hotel
This hotel offers a blend of traditional charm and modern comfort. Its location in District 1 provides easy access to the city's attractions. Guests appreciate the attentive service and well-appointed rooms.
Hotel Taking Steps Towards Sustainability
Hotel for Honeymoon
Hotel with Spa
Family Friendly Hotel
Romantic Hotel
Hotel near Nightlife Spots
Hotel with Swimming Pool
Rooftop Pool Panoramic View Pool Outdoor Pool
Business Hotel
Hotel with Gym
Hotel with Outdoor Pool
Hotel with Panoramic View Pool
Hotel with Rooftop Pool
Room Types
Ruffier Deluxe twin (no window) + Afternoon tea on rooftopFitted with tiled flooring, this air-conditioned room offers a 32-inch TV with cable channels, a personal safe. The private bathroom comes with either bath or shower facilities.
Vannier Premier Double + Afternoon tea on rooftopFitted with tiled flooring, this air-conditioned room offers a 32-inch TV with cable channels, a personal safe and a minibar.The private bathroom comes with either bath or shower facilities.
Hamelin Executive Double + Afternoon tea on rooftopFitted with tiled flooring, this air-conditioned room offers a 32-inch TV with cable channels, a personal safe and a minibar. The private bathroom comes with either bath or shower facilities.
De La Somme Family Room + Afternoon tea on rooftopThe rooftop pool and fireplace are the special features of this family room. Featuring free toiletries and bathrobes, this family room includes a private bathroom with a bath, a shower and a hairdryer. The air-conditioned family room features a flat-screen TV with cable channels, a minibar, a wardrobe, a safe deposit box as well as city views. The unit has 2 beds.
Bonard Junior Suite + Afternoon tea on rooftopThis suite features a rooftop pool and a fireplace. The air-conditioned suite has 1 bedroom and 1 bathroom with a bath and a shower. Boasting a balcony with city views, this suite also features a minibar and a flat-screen TV with cable channels. The unit has 1 bed.
Au Lac Charner Suite + Afternoon tea on rooftopThe rooftop pool and fireplace are the special features of this suite. The air-conditioned suite features 1 bedroom and 1 bathroom with a bath and a shower. The suite offers a minibar, a wardrobe, a safe deposit box, a flat-screen TV with cable channels, as well as city views. The unit offers 1 bed.
Vannier Premier Twin + Afternoon tea on rooftopThis twin room features a rooftop pool and a fireplace. Featuring free toiletries and bathrobes, this twin room includes a private bathroom with a bath, a shower and a hairdryer. The air-conditioned twin room features a flat-screen TV with cable channels, a minibar, a wardrobe, a safe deposit box as well as city views. The unit has 2 beds.
Hamelin Executive Twin + Afternoon tea on rooftopGuests will have a special experience as this twin room features a rooftop pool and a fireplace. The spacious twin room offers air conditioning, a minibar, as well as a private bathroom featuring a bath and a shower. The twin room provides a wardrobe, a safe deposit box, an electric kettle, a flat-screen TV with cable channels, as well as city views. The unit offers 2 beds.
Guest Reviews
8.8
Excellent
Location
Au Lac Charner Hotel enjoys a remarkable position in the heart of Ho Chi Minh City's vibrant District 1, a central hub known for its lively atmosphere and accessibility. This location has been praised for being ideally situated for exploring the city's numerous attractions on foot, with landmarks such as Ben Thanh Market, SkyTower, and Saigon Center just a stone's throw away. Guests appreciate the convenience of having a multitude of shopping, dining, and cultural experiences within easy walking distance, ensuring that they can immerse themselves fully in the local offerings. Despite its central proximity, the hotel provides a surprisingly serene escape from the bustling city streets. Visitors relish the opportunity to unwind in beautifully designed, clean accommodations, along with excellent amenities such as a rooftop pool. The staff is frequently highlighted as friendly and helpful, contributing to a welcoming atmosphere that complements the superb location. For anyone planning to explore Ho Chi Minh City, Au Lac Charner Hotel presents an exceptional base with its strategic position in the city's lively core.
Breakfast
Au Lac Charner Hotel's breakfast offerings generate a predominantly positive impression among guests, though opinions vary. The breakfast is often described as delicious, fantastic, and varied, boasting an extensive selection that caters to both Asian and Western palates. Guests appreciate the plentiful choice, particularly the Vietnamese dishes, along with fresh made-to-order eggs and delectable pastries. The afternoon tea, included with the breakfast, is also a delightful highlight, offering snacks and beverages that complement the morning feast.
Despite the praise, some reviews note room for improvement. A few guests mention limited Western choices, suggesting a broader variety, including more vegetarian options, would enhance the experience. Some guests find the selection repetitive or not entirely meeting the standard expected of a hotel in its price range. Still, for many, the breakfast remains a highlight of their stay, providing a hearty start to the day and embodying a blend of local and international flavors.
Dinner
Au Lac Charner Hotel offers a mixed dining experience for its guests, characterized by delicious room service and mouthwatering afternoon tea. While the hotel's dinner options can be somewhat limited, the presentation and service at dinner still stand out. The rooftop bar is a delightful place to unwind with happy hour perks, and guests appreciate the charming atmosphere. Although dining at the rooftop restaurant may occasionally fall short in terms of seasoning, guests can explore good dining options nearby, with helpful recommendations from the staff. Afternoon tea is a highlight, described as a lovely and welcome treat with a spectacular buffet spread, although more vegetarian options would be appreciated. The bar on the top level offers a relaxing end to the day with drinks and meals. While some find the quality not entirely matching the price, and there are occasional delays in outsourced dinner service, dining at the hotel remains fairly priced. Overall, the evening meal experience could benefit from a wider menu range and improved dinner opening times.
Rooms
The rooms at Au Lac Charner Hotel are consistently praised for being spacious, clean, and comfortable. Many guests appreciate the well-furnished and tastefully decorated interiors that blend modernity with the charm of old Saigon. A standout feature for many is the outdoor shower on the balcony, offering a unique and enjoyable experience, particularly in the tropical climate. Despite some indications of the hotel being slightly outdated, the rooms still provide a pleasant stay with comfortable beds and quality linens. The staff’s attentiveness in maintaining cleanliness and the overall quietness of the rooms further enhance the comfort level.
However, it is noted that some rooms can feel small and may lack windows or natural light, leading to issues like humidity or a musty smell. Lighting in certain rooms could be improved for functionality. Despite these minor drawbacks, the rooms are generally described as lovely, neat, and adequately equipped for a cozy and enjoyable stay, aligning well with the price range. The hotel’s location is also a highlight, offering convenience for guests wishing to explore the area. Overall, Au Lac Charner Hotel provides a reliable accommodation option with spacious, clean, and well-appointed rooms.
Beds
At Au Lac Charner Hotel, guests consistently praise the comfort and quality of the beds, which seem to be a highlight of their stay. Many describe the beds as immensely comfortable, with adjectives such as "awesome," "fabulous," and "fantastic" frequently applying to both the bedding and the pillows. The rooms often feature spacious layouts that contribute to a restful and relaxed environment, complementing the overall experience of a comfortable night’s sleep. Though there were occasional comments about smaller or firmer mattresses in some rooms and suites, overall, the general consensus is that the beds, from linens to mattresses, offer a luxurious sleep experience. The clean and bright rooms, often highlighted for their comfort and functionality, enhance the inviting atmosphere, making guests eager to return for another restful night at the hotel.
Cleanliness
Au Lac Charner Hotel in Ho Chi Minh City is consistently praised for its high standard of cleanliness across various amenities. Guests frequently highlight the rooms as being exceptionally clean and spacious, creating a comfortable environment for travelers. The hotel's overall appearance is described as clean and well-maintained, reflecting a commitment to impeccable hygiene and tidiness. Although the rooftop pool offers a refreshing experience, its cleanliness fluctuates according to reviews, with some guests noting areas for improvement. The hotel boasts a charming design and décor, contributing to a pleasant atmosphere appreciated by visitors. Staff interactions are often positive, with travelers commenting on their helpfulness and friendliness, enhancing the overall stay.
The central location of the hotel makes it convenient for guests to explore the city, adding to the appeal of a clean and welcoming environment. Despite some minor areas needing attention, such as certain facilities and bathrooms, the commitment to maintaining a clean and comfortable space remains evident. Overall, guests find Au Lac Charner Hotel to be a reliable choice with its focus on cleanliness and friendly service.
Staff
The Au Lac Charner Hotel shines through its exemplary staff, who consistently receive high praise for their professionalism, attentiveness, and warm hospitality. Guests frequently highlight the staff's friendly and welcoming nature, noting that they are always eager to assist and accommodate all requests with a smile. The team’s ability to quickly recognize and cater to guests’ needs, combined with their fluency in English, enhances the overall experience. Many visitors commend specific team members for going above and beyond, ensuring stays are memorable and seamless. The staff’s kindness, enthusiasm, and customer service are standout attributes, contributing to the hotel's reputation for exceptional service. Whether addressing concerns efficiently or simply making guests feel at home, the staff at Au Lac Charner Hotel creates a lasting impression of warmth and competence that often surprises and delights travelers.
Wi-Fi
Au Lac Charner Hotel offers complimentary Wi-Fi for guests, which is appreciated by those seeking connectivity during their stay. While some travelers reported a strong signal and good internet performance, others noted varying degrees of Wi-Fi stability, especially in certain areas of the hotel. Business travelers might find the desk setup convenient, but patchy connectivity could be challenging for video calls or online work. Although the Wi-Fi quality occasionally improved after staff intervention, some guests described the connection as slow, intermittent, or weak, particularly during peak times and on upper floors. Despite these inconsistencies, for many, Wi-Fi issues were not a significant detractor from their overall experience at the hotel.
Spa
Au Lac Charner Hotel offers a spa experience that has received mixed feedback from guests. On the positive side, many visitors praise the tranquility and relaxation provided by the spa area. The rooftop spa, in particular, garners appreciation for its ambiance and excellent facilities. Guests often highlight the delightful massages, including hot stone options, which frequently exceed expectations. The spa staff are noted to be attentive and professional, contributing to the overall pleasant experience. Various services, such as facials and beauty treatments, have also been recommended, and the convenience of late operating hours is appreciated. The facilities, including a steam room, sauna, and a spa bath on the balcony, add to the appeal, offering a retreat-like atmosphere.
However, some guests note inconsistencies in quality, with the steam room occasionally lacking steam and treatments being considered slightly overpriced compared to the local area. Despite these concerns, many find the spa a worthwhile complement to their stay, valuing its serene environment and range of available services.
Gym
Au Lac Charner Hotel offers fitness enthusiasts a mixed bag when it comes to its gym facilities. Though the gym is often described as extremely small, it manages to provide a selection of equipment necessary for a quick workout. While some guests mention its compact size as a drawback, they appreciate that it has everything needed to get the job done. On the plus side, the gym offers city views, adding a nice touch to the experience. Guests have noted that some equipment may not be in working condition and the air conditioning could use an upgrade. Hygiene issues such as dirty yoga mats were also pointed out. However, alongside the gym, the hotel boasts well-maintained swimming pools and a professional spa, which add value to the overall fitness and wellness offerings. Despite the gym's size and some equipment issues, it still serves as a beneficial amenity for those looking to maintain their fitness routine while enjoying their stay.
Pool
Nestled in the heart of the city, Au Lac Charner Hotel's rooftop pool consistently garners admiration from its guests. With breathtaking views of the skyline, including a direct view of the Bitexco Tower, the pool is especially enchanting during the evening when city lights create a magical atmosphere. This lovely oasis, though small, offers a refreshing retreat from the bustling streets below, serving as the perfect spot to relax and unwind after a day of sightseeing.
Guests appreciate the pool's beautiful design and the unique charm of taking a refreshing dip surrounded by such an incredible panorama. Despite the limited seating, the experience is enhanced by a warm, inviting atmosphere, a bar area, and occasionally, a delightful afternoon tea. The rooftop pool area, complemented by excellent staff service, provides a serene escape, making it a significant highlight of this well-situated hotel.
Family
A stay at Au Lac Charner Hotel offers a pleasant experience for families, especially with young children. The rooftop pool emerges as a standout feature, garnering enthusiastic approval from adults and being a particular delight for kids. Families can enjoy relaxing moments with afternoon high tea, providing a delightful treat well appreciated by guests. The hotel adeptly caters to family needs with clean and spacious rooms, making it a great value choice. However, families should be mindful that the size of the family rooms might necessitate additional sleeping arrangements for larger groups. Despite some variance in staff engagement with children, the overall atmosphere and facilities contribute positively to a family-friendly stay.
4 Star
The Au Lac Charner Hotel in Ho Chi Minh City has received a range of reviews from guests, predominantly highlighting its exceptional service and appealing location. The hotel is often praised for being beautifully designed, showcasing elegant and refined interiors that reflect a historical French style. Its central location in the bustling city is a noted advantage, offering both convenience and charm.
Guests have commended the hotel for its management, emphasizing the staff's attentive and helpful nature that consistently goes above and beyond expectations. The impeccable service has led some reviewers to suggest that the hotel deserves a higher rating than its official four stars. Many guests have expressed high satisfaction with their experiences, noting the hotel for providing high value for money and recommending it enthusiastically.
In terms of amenities, Au Lac Charner Hotel offers a generous breakfast buffet and afternoon tea without additional cost, adding to the overall positive guest experience. Rooms are described as spacious and clean, contributing to a comfortable stay. However, some reviews note certain areas for improvement to align fully with a four-star rating, mentioning minor maintenance needs and detailing that could enhance the quality-price ratio further.
Overall, while there are varied perspectives on the star rating, the hotel consistently delivers a commendable experience, with many guests considering it one of the best during their travels in Vietnam.
Rooftop Pool
Nestled in the heart of the 1st district, the Au Lac Charner Hotel boasts a remarkable feature that has left guests raving – its stunning rooftop pool. This pool not only offers a delightful swim but also provides breathtaking views of the surrounding cityscape, making it a standout attraction for those seeking both relaxation and scenery. The ambiance on the rooftop is further enhanced by a cozy atmosphere and the attentive, personal touch of the staff.
Complementing the pool experience is a chic rooftop bar that garners praise for its lively vibe. Visitors can enjoy a selection of bar food and drinks while soaking in the panoramic views. For those looking to unwind after a long day, the rooftop also offers dry and wet saunas, providing a well-rounded experience of leisure and comfort.
Adding to the charm is the ability to indulge in tea and cakes by the pool, creating a serene yet invigorating retreat above the bustling city streets. Whether it's a rejuvenating spa session, a relaxing dip in the jacuzzi pool, or simply lounging on the sunny terrace, the rooftop of Au Lac Charner Hotel is an excellent choice for guests seeking an unforgettable urban escape.
Romantic
Au Lac Charner Hotel provides a romantically enchanting escape with its unique blend of features and exceptional service. Guests appreciate the cozy atmosphere and beautifully designed environment, enhanced by hospitable staff who go out of their way to ensure a memorable stay. For honeymooners, the hotel graciously upgrades rooms at no extra cost and offers personalized touches like special room decorations, making it a lovely option for celebrating romantic occasions.
The rooftop area stands out, offering breathtaking views and a tranquil setting perfect for relaxation. The rooftop bar and pool area provide a soothing escape, ideal for unwinding before a romantic dinner enjoyed with panoramic views. Daily afternoon tea is a charming addition to the hotel's offerings, adding to the relaxing ambiance. Overall, Au Lac Charner Hotel is highly recommended for those seeking a peaceful and romantic getaway in the heart of the city.
Yes, Au Lac Charner Hotel has pool(s) that belong to one or more of the following categories: Rooftop Pool, Panoramic View Pool, Outdoor Pool.
Yes, a spa is available at Au Lac Charner Hotel.
No, Au Lac Charner Hotel doesn't allow dogs.
No, parking facilities aren't available at Au Lac Charner Hotel.