The Alley Saigon Hotel

Ho Chi Minh City 10.76726400, 106.69097300 , 283/24 Phạm Ngũ Lão Street (Show on Map)


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Summary of reviewsThe Alley Saigon Hotel in Ho Chi Minh City is praised for its exceptional location in District 1, providing easy access to major attractions, entertainment, dining options, and transportation links. Despite its central position, the hotel offers a tranquil retreat, nestled in a quiet alley that ensures a peaceful stay. The serene atmosphere, combined with excellent value for money and friendly, attentive staff, makes it a favored choice for travelers seeking convenience and comfort.

While the breakfast is often highlighted for its simplicity and the quality of its coffee, there is feedback suggesting that variety could be improved, especially with fresh options. Nonetheless, the dining experience benefits from a clean environment and amiable staff. Guests also commend the spacious and clean rooms, some featuring balconies, and well-maintained interiors that provide comfort for short stays. However, potential visitors should be aware of some issues such as rooms lacking windows or experiencing noise due to nearby lively streets.

Cleanliness at the hotel is generally well-received, aligning with guests' expectations for a budget-friendly option. Some rooms may have minor cleanliness issues, like debris under beds or poor bathroom ventilation, but these are not common to all accommodations. Overall, the diligence of the staff, led by Benny, is frequently lauded, enriching the guest experience with exceptional service and friendliness. Benny's team ensures a warm and humorous atmosphere, highlighting their dedication to guest satisfaction and enhancing the value of a stay.

The hotel receives mixed reviews concerning its beds, indicating variability in comfort and maintenance, with some mattresses needing refurbishment. These concerns often contrast with the general appreciation for the staff and the practical location, establishing The Alley Saigon Hotel as a valuable destination for guests visiting Saigon, offering a balance of accessibility, courteous service, and affordability.
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Categories
Hotel Taking Steps Towards Sustainability

Family Friendly Hotel

Hotel with Parking

Small Hotel

3-Star Hotel

Room Types
Deluxe Double Room Offering free toiletries, this double room includes a private bathroom with a walk-in shower, a bidet and slippers. The air-conditioned double room offers a flat-screen TV with cable channels, soundproof walls, a minibar, a seating area as well as city views. The unit offers 1 bed.

Superior Double Room Offering free toiletries, this double room includes a private bathroom with a walk-in shower, a bidet and slippers. The double room features tiled floors, a seating area with a flat-screen TV with cable channels, air conditioning, soundproof walls, as well as a wardrobe. The unit offers 1 bed.

Deluxe Double Room Providing free toiletries, this double room includes a private bathroom with a walk-in shower, a bidet and slippers. The double room features tiled floors, a seating area with a flat-screen TV with cable channels, air conditioning, soundproof walls, as well as a wardrobe. The unit offers 1 bed.

Deluxe Triple Room Featuring free toiletries, this triple room includes a private bathroom with a walk-in shower, a bidet and slippers. The triple room has tiled floors, a seating area with a flat-screen TV with cable channels, air conditioning, soundproof walls, as well as a minibar. The unit has 2 beds.

Superior Triple Room Featuring free toiletries, this triple room includes a private bathroom with a walk-in shower, a bidet and slippers. The air-conditioned triple room features a flat-screen TV with cable channels, soundproof walls, a minibar, a seating area as well as city views. The unit has 2 beds.

Guest Reviews
Location
The Alley Saigon Hotel boasts an exceptional location that is frequently highlighted by guests for its proximity to major attractions and the vibrant nightlife of Ho Chi Minh City. Perfectly situated in District 1, the hotel is a convenient starting point for exploring the city, being very close to Bui Vien Walking Street and other tourist destinations. Despite its central position, the hotel is nestled in a quiet alley, offering a peaceful retreat from the bustling city streets. This balance of accessibility and tranquility makes it an ideal choice for travelers seeking both convenience and a good night's rest. Many guests also appreciate the excellent value for money, further enhanced by the friendly and attentive staff. Overall, the hotel’s location is praised as perfect for its close proximity to entertainment, dining options, and transportation links, while still providing a serene atmosphere.

Breakfast
The breakfast experience at The Alley Saigon Hotel appears to receive a mix of feedback. While the meals are generally described as good, simple, and prepared with care, they also tend to be on the lighter side. The set menu often includes items like a baguette, banana, fried egg, or omelet, sometimes accompanied by tomato and cucumber. Guests have enjoyed the quality of the coffee, emphasizing its excellence. However, some feel the breakfast is repetitive and lacks variety, especially in fresh options like fruits, and it occasionally does not include a drink. Despite these aspects, there seems to be an appreciation for the friendly staff and the overall cleanliness of the environment.

Rooms
The Alley Saigon Hotel offers a variety of room experiences, with many guests appreciating the spacious and clean accommodations. Some rooms are large and come with a balcony, providing a welcoming atmosphere, while others are notably clean and comfortable, ideal for a short stay. Several reviews highlight the rooms as airy and fragrant, with some featuring a good-sized bed and a pleasant shower.

However, visitors should be aware that not all rooms have windows, which can affect ventilation and offer less natural light. Some guests found the rooms to be somewhat dated and noted an occasional unpleasant smell. While the hotel's location is convenient, being near a lively street might mean certain rooms experience noise disturbances. Despite these points, the overall cleanliness and comfort of the rooms seem to be well-maintained, complemented by a warm welcome from the hotel staff.

Beds
The beds at The Alley Saigon Hotel receive mixed reviews from guests. While some guests found the beds to be comfortable, others encountered issues with old mattresses and squeaky springs that compromised their sleeping experience. Several guests reported mattresses that were either collapsed or too tired, suggesting that some beds are in need of refurbishment. Concerns about insufficient cleanliness with the bedding were also noted. For travelers considering a stay, it's clear that the experience with the hotel's beds can vary significantly, with comfort and maintenance being inconsistent among different rooms.

Cleanliness
The Alley Saigon Hotel offers a mixed experience regarding cleanliness, but many find their stay satisfactory given the price. Located conveniently, it provides a peaceful environment with rooms often described as clean and well-maintained. Guests appreciate the comfort and overall orderliness of the hotel, noting that it meets expectations and can even be described as exceptionally clean by some. However, there are rooms with issues such as debris under the beds and occasional mold or dirty linen in the bathrooms, which detract from the experience. Bathrooms also vary, with some guests mentioning a persistent bad smell or lack of proper ventilation, leading to dampness. While breakfast is simple and lacks fresh options, the hotel’s value for money remains substantial for those seeking a budget-friendly option in Saigon.

Staff
At The Alley Saigon Hotel, the staff stands out for their exceptional service and friendliness, playing a pivotal role in enhancing the guests' experience. Managed by Benny, who has garnered particular praise for his helpfulness and pleasant demeanor, the team consistently goes above and beyond to address guests' needs. Whether it's assisting with logistics, making guests feel welcome with a complimentary drink, or simply being available at all times, the staff's dedication is evident. Complementing the cheerful environment, Benny and his team, including notable mentions of Quyen and Mrs. Diep, ensure a warm and humorous atmosphere, often going out of their way to resolve any issues. The team is not only attentive and responsive but also imbues the hotel with a kind and welcoming spirit. The central location of the hotel, coupled with the outstanding nature of the staff, offers a valuable stay for all guests, making The Alley Saigon Hotel a choice destination in the area.


No, The Alley Saigon Hotel doesn't have any pool.

No, a spa isn't available at The Alley Saigon Hotel.

No, The Alley Saigon Hotel doesn't allow dogs.

Yes, parking facilities are available at The Alley Saigon Hotel.

No, The Alley Saigon Hotel doesn't have a gym.

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