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Summary of reviewsAlcobas Del Mar offers a captivating retreat on Isla Holbox, combining charm, convenience and tranquility for an enjoyable stay. The hotel's prime location ensures that guests are only a short 5 to 10-minute walk from both the serene beach and the bustling town center, making it easy to explore local attractions while staying in a quieter part of the island. Featuring a boho-chic design, the hotel impresses with its beautifully decorated, spacious rooms that are clean, stylish and furnished with modern amenities including air conditioning and free beach towels.
Guests consistently praise the hotel for its excellent cleanliness and zen-like ambiance. The common areas and rooms are kept immaculate, contributing to a comfortable and inviting environment. Staff at Alcobas Del Mar are particularly commendable, known for their friendliness and attentiveness. They go above and beyond to ensure a pleasant stay, providing helpful local recommendations and accommodating requests with a welcoming attitude.
Despite not offering a full breakfast, the hotel provides complimentary coffee and tea and occasionally toast with jam, which guests appreciate as a nice touch. Travelers can rely on numerous nearby dining options recommended by the knowledgeable staff to satisfy their culinary desires. The option to order from a local catering company through the hotel is also available, adding convenience to the dining experience.
The hotel features a beautiful, albeit small, indoor pool that serves as a refreshing escape from the heat. While some guests found the water too cold and the pool occasionally in need of maintenance, its aesthetic appeal makes it a lovely spot to unwind. The WiFi performance varies with strong connectivity in public areas like the rooftop and reception, but less reliable service in the rooms. Guests seeking dependable internet access might prefer spending time in shared spaces.
Families find Alcobas Del Mar particularly accommodating with rooms suitable for four and a variety of kid-friendly activities. Although there is no dedicated children's pool, the hotel’s family-oriented services and peaceful location make it a great choice for those traveling with children.
The comfortable beds receive mostly positive feedback, providing restful sleep with spacious and well-equipped sleeping arrangements. While a few guests encountered issues with bed size and comfort, the overall consensus is that the beds contribute positively to the relaxation experience.
In summary, Alcobas Del Mar stands out as a charming and well-decorated hotel with excellent access to Isla Holbox’s beach and town center. Its peaceful environment, combined with friendly staff, cleanliness and comfortable accommodations, makes it an ideal choice for travelers seeking a serene yet central stay on the island. Show more
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Categories
Hotel near The Beach
Family Friendly Hotel
Hotel with Swimming Pool
Indoor Pool
Small Hotel
Hotel with Indoor Pool
Room Types
Room Queen BedThe spacious double room provides air conditioning and a minibar, as well as a private bathroom featuring a shower. The unit offers 1 bed.
Room with Two BedsThe spacious double room features air conditioning and a minibar, as well as a private bathroom boasting a shower. The unit has 2 beds.
Guest Reviews
8.2
Very Good
Location
Alcobas Del Mar enjoys a favorable location on Isla Holbox, making it an attractive option for travelers looking to explore both the beach and the town center. Guests frequently praised the hotel's proximity to the beach, often noting it's just a short 5 to 10–minute walk away. Similarly, the city center is within easy walking distance, giving visitors convenient access to restaurants, shops and the lively main square.
Despite being close to key areas, the hotel is situated in a quieter part of the island, offering a peaceful environment away from the hustle and bustle of central Holbox. This makes it an ideal retreat for those seeking tranquility while still being near the island's main attractions.
Unique aspects include the option to rent bikes directly from the hotel, further enhancing mobility around the island. The hotel itself is beautifully decorated with a boho style that resonates well with the Holbox vibe, providing large, clean and aesthetically pleasing rooms.
However, a few guests noted some drawbacks, particularly during rainy conditions. The streets surrounding the hotel can become waterlogged, making access challenging. Additionally, the immediate area around the hotel has been described as being quite dirty with litter, though this is commonly remarked upon as an issue throughout the island.
In summary, Alcobas Del Mar offers a charming, well-decorated stay with excellent access to both the beach and the town center, while also providing a quiet retreat from the noisier parts of Holbox. Travelers should be aware of the potential accessibility issues during rain but can look forward to a welcoming atmosphere and comfortable accommodations.
Breakfast
The guest reviews of 'ALCOBAS DEL MAR' provide a varied picture when it comes to breakfast offerings. While the hotel doesn't serve a full breakfast, guests do appreciate the complimentary coffee and tea available each morning. Some reviews also mention simple offerings like toast with butter and jam, though these options are described as limited.
Many guests express a desire for a more substantial breakfast, noting that the current offerings are minimal and would benefit from improvements. The absence of a complete breakfast onsite means guests need to travel some distance to find their morning meal, which some find inconvenient. Despite this, the available coffee and toast are often seen as a nice touch that helps start the day.
In summary, while 'ALCOBAS DEL MAR' provides complimentary coffee and tea and occasionally simple items like toast and jam, the general consensus is that the breakfast options are sparse. Enhancing these offerings could greatly improve the guest experience.
Dinner
At ALCOBAS DEL MAR, guests have raved about the exceptional service and hospitality with many noting how the staff's friendliness made them feel right at home. Although the hotel lacks its own dining facilities, the abundance of local restaurant recommendations more than made up for this. The staff provided many tips on good food and drinks in the surrounding area and the suggestions did not disappoint. The convenience of ordering from a nearby catering company through the hotel was an appreciated option, offering a different dining experience. The proximity to the beach and the availability of free morning coffee added to the overall positive experience. Additional recommendations for local eateries, bars and even wine pairings were also highlighted, ensuring guests had a well-rounded and enjoyable stay.
Rooms
At Alcobas del Mar, guests consistently praise the hotel for its beautifully decorated, spacious rooms that are frequently described as clean, cozy and stylish. Each room boasts a modern design with comfortable furnishings, making for a pleasant and visually pleasing stay. Visitors appreciate the ample amenities provided, including air conditioning, free beach towels and free drinking water.
The overall atmosphere is inviting and zen-like with friendly and helpful staff enhancing the guest experience by offering valuable advice on local tours and attractions. The beds are notably comfortable and daily room cleaning ensures a high standard of cleanliness throughout the stay.
However, some guests have noted a few drawbacks. The rooms can be dark due to minimal natural light and small windows and there have been occasional issues with dampness and humidity. Some rooms lack proper ventilation and noise can be an issue for those staying near the reception or the pool. A specific concern for a few visitors was the absence of breakfast and the small pool was under renovation during some stays.
Despite these minor issues, the overall feedback highlights Alcobas del Mar as a welcoming, aesthetically pleasing retreat with spacious, well-maintained rooms, making it a comfortable choice for those looking to stay in Holbox.
Beds
The beds at ALCOBAS DEL MAR receive generally positive feedback from guests. Many reviewers highlight that the beds are comfortable, spacious and often equipped with plenty of pillows, making for a restful night's sleep. Comments frequently mention large and spacious beds with several guests appreciating the option of king-size beds. Some reviews even describe the beds as blissful and super comfortable, emphasizing the overall satisfaction with the sleeping arrangements.
However, there are a few criticisms. Several guests felt that the beds were small and not as comfortable as expected with some describing the mattresses as hard and uncomfortable. A handful of reviews mentioned issues with bedding and bed maintenance with some beds feeling damp or having poorly maintained bedding.
Despite these occasional concerns, the predominant sentiment is that the beds are comfortable and well-suited for relaxation, contributing positively to the overall guest experience at the hotel.
Cleanliness
ALCOBAS DEL MAR stands out with its impressive cleanliness, creating a comfortable environment for its guests. The hotel itself is very nice with beautiful and well-decorated common areas that are kept spotless and tidy. Guests have consistently remarked on the superb cleanliness found throughout the entire property, from the rooms to the common areas. Regular cleaning services are commendable, ensuring that everything is clean and well-maintained. Rooms are particularly noted for being clean, cozy and comfortable with cleanliness levels living up to the photos shown.
However, some minor issues were mentioned. While cleaning is done daily and often timely, there have been instances where towels were removed without replacement. A few guests pointed out that certain rooms had dampness, humidity and could feel drafty and dark. Despite these occasional setbacks, most reviews reflect positive experiences emphasizing how clean and comfortable the accommodations are.
The outdoor areas, including the private pool, generally receive high marks for cleanliness though some guests noted specific issues like sand and pests. In summary, ALCOBAS DEL MAR has upheld a solid reputation for cleanliness, making it an appealing choice for travelers looking for a hygienic and well-kept place to stay.
Staff
At Alcobas Del Mar, guests are met with an exceptional level of hospitality that permeates every interaction with the staff. Frequent phrases like very friendly and helpful, attentive and welcoming paint a clear picture of a team that goes above and beyond to make guests feel at home. From the moment of arrival, the receptionists set a warm and accommodating tone, offering excellent tips and suggestions and even managing early check-ins when possible.
Staff members are quick to respond to inquiries, often leveraging tools like WhatsApp for instant communication, thus ensuring immediate attention to guest needs. This level of responsiveness extends to providing valuable assistance in making reservations for restaurants, arranging taxis and offering activity advice, further highlighting their dedication to facilitating a seamless stay.
Personal touches are a recurring theme in the reviews with notable mentions of individuals such as Julio, whose warm and honest attention stands out and Richie, known for his instinctive message replies. Super friendly characters like Suzuki and Andrea are celebrated for their hands-on roles and eagerness to assist with tours and other arrangements.
Despite a few notes of less-than-ideal experiences with specific staff or occasional reception accessibility issues, the overwhelming sentiment remains positive. The staff’s considerate nature, combined with their professional and polite demeanor, underscores Alcobas Del Mar's commitment to delivering an outstanding guest experience.
Complementing their helpfulness, the team is also known for offering complimentary amenities like coffee and fresh water, further enhancing guest satisfaction. Whether coordinating logistics, providing local insights or simply ensuring a pleasant welcome, the staff at Alcobas Del Mar continually earns high praise for their exceptional service.
Wi-Fi
While staying at ALCOBAS DEL MAR, guests often experience significant variability in WiFi quality. The WiFi works great in public areas such as the rooftop and reception, where many guests had positive experiences connecting online. However, there seem to be consistent issues within the rooms, where the WiFi is described as poor, unreliable or entirely non-existent. This pattern suggests that while the hotel provides strong connectivity in shared spaces, it struggles to extend this service effectively to individual rooms. Despite the common complaint about in-room WiFi, some guests did report satisfactory internet quality in certain parts of the hotel. Visitors planning to stay should be prepared to spend time in common areas if they require dependable internet access.
Pool
The swimming pool at ALCOBAS DEL MAR receives mixed feedback, but many guests appreciated its features and aesthetics. Often described as beautiful, refreshing and a pleasant place to dip into, the pool's cool temperature is frequently highlighted as a relieving escape from the heat. The indoor pool, while beautiful and adding to the hotel's atmosphere, is notably small and frequently described as very cold, sometimes uncomfortably so. It’s been referred to as a pretty spot for photos, though its shaded positioning and lack of natural light contribute to the chilly water. Maintenance appears to vary with some guests finding the pool clean and tidy while others encountered issues with cleanliness and lack of proper upkeep. Overall, despite its size and temperature, the pool area offers a lovely and visually appealing retreat that suits those looking for a cool and relaxing swim.
Beach
The beach near 'ALCOBAS DEL MAR' is consistently highlighted as one of its standout features in guest reviews. Most visitors appreciate that the beach is within a short walk, typically just around 5 to 10 minutes, making it easily accessible. The hotel provides fresh beach towels daily, which guests find convenient for their beach trips. The location is not in the bustling city center, offering a quiet retreat while still being near key attractions.
The beach itself receives high praise for being well-maintained and perfect for relaxation. Despite some reviews mentioning that the distance can feel longer under certain conditions, such as in the rainy season when a taxi might be preferable, the general consensus is that the proximity is manageable and convenient for most guests. Additionally, everything needed, including the town, is within walking distance from the hotel, lending to a very central but peaceful setting.
Family
Alcobas del Mar stands out as an exceptional choice for families seeking a welcoming and accommodating environment. The hotel's reputation for family-friendliness is well established, offering numerous kid-friendly activities that ensure a great experience for both children and parents. From the moment of arrival, the family-friendly atmosphere is palpable with staff ready to assist and make the stay as comfortable as possible.
The accommodations cater well to family needs with rooms suitable for four and some that provide high soundproofing for added comfort. Guests have appreciated the hotel's readiness to go the extra mile, such as promptly notifying them about forgotten items.
While the hotel excels in family orientation, it's worth noting that there is no dedicated children's pool and some guests find it a bit expensive. However, the overall family-oriented services, the peaceful location and the inclusive nature of the environment make it an ideal choice for those traveling with children. The engaging tours recommended by the hotel further enhance the stay, making Alcobas del Mar a solid base for family adventures by the sea.
Indoor Pool
The indoor pool at ALCOBAS DEL MAR is described as clean, lovely and refreshing by several guests. Located inside the hotel building, it is available for use and positioned in plain view of all rooms, adding a touch of convenience. Though smaller in size, it boasts a nice view. However, some guests noted that the pool can be quite cold due to the lack of natural sunlight. Despite this, it remains a nice feature within the hotel, although not frequently used by guests.
Yoga
'Alcobas del Mar' offers a variety of yoga facilities and activities that have garnered positive feedback from guests. One of the standout features is the daily free yoga classes, which are included in the overall pricing, making it a great value for those interested in a holistic and relaxing experience. Guests particularly appreciate the peaceful yoga shala located on the top terrace, providing a serene environment for yoga, meditation and relaxation. The rooftop yoga space has been described as a nice and chill place to practice yoga, offering a great rooftop area to unwind and stay fit.
Morning yoga sessions are a popular highlight with some classes taking place by the swimming pool, adding to the tranquil atmosphere. Although there have been occasional cancellations and some reports of no yoga space being available, the majority of reviews emphasize the accessibility and variety of yoga offerings. Overall, Alcobas del Mar seems to be a promising destination for yoga enthusiasts looking for a relaxing retreat.
Yes, ALCOBAS DEL MAR has pool(s) that belong to one or more of the following categories: Indoor Pool.
No, a spa isn't available at ALCOBAS DEL MAR.
No, ALCOBAS DEL MAR doesn't allow dogs.
No, parking facilities aren't available at ALCOBAS DEL MAR.