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Summary of reviewsNeptune Oceanfront Rentals enjoys a prime location nestled right on the bustling boardwalk, just steps from the ocean. This enviable positioning directly in front of the beach makes it an ideal destination for those eager to engage in seaside activities. Guests repeatedly highlight the convenience of being within walking distance of numerous restaurants and attractions, and the ease of accessing the sand and surf as key advantages. The stunning beach views from many rooms contribute greatly to a relaxing and enjoyable stay, making it a popular choice for travelers seeking a perfect beach getaway.
Despite the strategic location, guest feedback paints a mixed picture regarding other aspects of Neptune Oceanfront Rentals. While some guests commend the friendliness and helpfulness of specific staff members, experiences with the team can vary, with notable concerns about dismissive service affecting some stays. The breakfast offering, although appreciated for its inclusion in the stay, does not consistently meet expectations, with suggestions for improved variety and service.
The condition of the property and rooms also garners mixed reviews. Guests appreciate the spaciousness of rooms with kitchenettes and the comfort of the beds, which are frequently mentioned for providing a restful sleeping experience. Yet, concerns about outdated and worn interiors, cleanliness issues, and malfunctioning amenities detract from the overall experience. Numerous reports about aspects such as chipping furniture, mold, and inadequate room amenities indicate a need for refurbishment and better maintenance.
Parking requires attention when planning a stay, as it involves additional fees and limited availability, often situated far from accommodations. Despite some challenges, the proximity to the beach and local attractions enhances guests' overall beach vacation experience, making Neptune Oceanfront Rentals a charming seaside retreat that holds promise for improvement with focused attention on service and facility updates. Show more
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Categories
Beachfront Apartment
Situated on North Surf Road, these apartment rentals are oceanfront, offering direct access to the beach and likely providing ocean views from the units.
Apartment near The Beach
Apartment with Swimming Pool
Heated Pool Outdoor Pool
Apartment with Parking
Apartment with Outdoor Pool
Apartment with Heated Pool
Room Types
Guest Reviews
5.8
Rated
Location
Nestled right on the bustling boardwalk and just steps from the ocean, Neptune Oceanfront Rentals boasts a truly enviable location. Guests repeatedly praised its position directly in front of the beach, making it an ideal spot for those looking to immerse themselves in seaside activities. The surrounding area is described as both beautiful and convenient, placing vacationers within easy walking distance of numerous restaurants and attractions. The proximity to the sea is a highlight, with many enjoying stunning beach views from their rooms. Several reviewers noted that everything needed for a perfect beach getaway was just a stone's throw away, emphasizing the seamless beach access and closeness to the sand and surf. Though opinions varied on the overall experience, the superb beachfront location consistently stood out as a defining feature of Neptune Oceanfront Rentals, making it a choice destination for travelers seeking an oceanfront stay.
Breakfast
At Neptune Oceanfront Rentals, opinions on the breakfast experience vary, with a noticeable emphasis on areas for improvement. While guests appreciate the inclusion of a breakfast option as part of their stay, many have expressed dissatisfaction with the offerings. The breakfast is described as being a continental style, which includes basics like boiled eggs as the primary source of protein, along with cereal, toast, and apples. However, some guests felt that the choices were too limited and left them underwhelmed. The logistics surrounding breakfast seem to require refinement, with feedback suggesting that a more suitable dining area that reflects the pricing structure would enhance the overall experience. Additionally, there were concerns about the demeanor of the staff, particularly a breakfast attendant whose supervisory style came across as overly strict. Overall, while the idea of a breakfast inclusion is appealing, guests are hoping for better variety and improved service to make it truly satisfying.
Rooms
Neptune Oceanfront Rentals presents a mixed bag of experiences, with its prime oceanfront location and room spaciousness being notable highlights. Many guests appreciated having a kitchenette and found the cleanliness to be acceptable. The breathtaking ocean views from some of the rooms add a touch of tranquility, making certain stays enjoyable. However, a significant downside is the outdated and worn condition of the property, with multiple issues such as malfunctioning air conditioning, poor bathroom conditions, and insufficient in-room amenities like remote controls, utensils, and toiletries. Several guests reported discrepancies between advertised images and actual room conditions, noting elements like chipping furniture, mold, and persistent smells as sources of discomfort. Prompt action for refurbishment and better maintenance could enhance the overall guest experience at this promising yet currently underwhelming venue.
Beds
The guest reviews for Neptune Oceanfront Rentals highlight that the beds generally provide a comfortable sleeping experience, with several mentioning the mattress as very good and quite comfortable. However, there are a few downsides noted, such as an initial issue with stained sheets and insufficient pillows. While the majority found the main beds comfortable, the sofa bed had a less favorable impression and the comfort sometimes varied between rooms. Overall, the positive feedback on the main beds suggests a largely restful stay despite some noted drawbacks.
Cleanliness
Neptune Oceanfront Rentals has received a variety of guest feedback about its overall condition and cleanliness. While some guests highlighted the comfort of the beds and views from certain rooms, the majority expressed concerns about the state of cleanliness and general upkeep of the property. Common issues included rooms being dirty upon arrival, outdated interiors, malfunctioning amenities, and the presence of pests such as cockroaches. Several reviews mentioned the smell of mold and humidity as well as noticeable maintenance issues like chipped paint and rust. Guests have also reported long wait times during check-in and ineffective room service, resulting in rooms remaining uncleaned throughout their stays. Although a few reviews noted the beautiful view as a redeeming factor, many felt that the accommodation did not meet their expectations for the price paid and suggested considering alternative options.
Staff
Neptune Oceanfront Rentals has received mixed reviews regarding its staff, offering a blend of both positive and negative experiences that guests have shared. On the bright side, several guests commended the friendliness and helpfulness of certain team members, particularly praising individuals like Maria at check-in and a young man known for his friendly demeanor and multitasking capabilities. The front desk staff, often described as professional and understanding, seem committed to prioritizing guest needs even when dealing with high demand.
However, there were notable concerns about rude interactions and unhelpful attitudes among some staff members, including management, which negatively impacted the overall experience for some guests. Instances of dismissive service and poor customer service, especially during check-out procedures, were highlighted. Moreover, the reception team, although generally nice, appeared occasionally overwhelmed by the workload, affecting the quality of service. While the location of the hotel was appreciated, the inconsistency in staff behavior remains an area for improvement.
Beach
Neptune Oceanfront Rentals is nestled in a prime location that delights visitors with stunning beachside views. The area surrounding the hotel is both beautiful and perfectly suited for a relaxing getaway. Guests appreciate the property's proximity to the beach, with many highlighting the ease of access being just steps away. The convenience of being so close to the boardwalk also enhances the experience, offering a vibrant atmosphere with nearby restaurants to explore.
The beach itself is consistently praised for its appeal, making it a popular spot for families seeking sun and sand. Parents particularly note the joy their children experience while playing on the beach, which adds to the overall enjoyment of their stay. Although the beachfront location is one of the standout aspects, visitors also mention the comfort provided by the hotel, which enhances their beach vacation experience. Overall, Neptune Oceanfront Rentals offers a charming seaside retreat with its spectacular oceanfront setting and convenient access to local attractions.
Parking
The parking situation at Neptune Oceanfront Rentals has garnered mixed feedback from guests, highlighting some areas of concern. Many guests have pointed out that parking is not included in the initial booking price and instead requires an additional fee, which can range from $18 to $20 per day. The availability of parking spots appears to be limited, with some visitors noting difficulty in finding spaces, especially during busy weekends. Those who did manage to secure parking often found it to be located far from their accommodations, which presented an inconvenience. Accessibility considerations seem to be lacking, as there are no designated handicap parking spots available on site. Additionally, the expenses related to parking surprised some guests, who felt that these fees were unjustified compared to what was advertised. Overall, while the prime location by the ocean might be a draw, planning ahead for parking arrangements is highly recommended to avoid unexpected hassles.
Yes, Neptune Oceanfront Rentals has pool(s) that belong to one or more of the following categories: Heated Pool, Outdoor Pool.
No, a spa isn't available at Neptune Oceanfront Rentals.
No, Neptune Oceanfront Rentals doesn't allow dogs.
Yes, parking facilities are available at Neptune Oceanfront Rentals.
No, Neptune Oceanfront Rentals doesn't have a gym.