BEST WESTERN PLUS Hotel Hong Kong
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Summary of reviewsThe 'BEST WESTERN PLUS Hotel Hong Kong' stands out for its prime and convenient location, making it easy for guests to explore the city using nearby tram stops and MTR stations. The proximity to major attractions like central Hong Kong, Victoria Peak and various ferry piers, along with a vibrant neighborhood full of dining and shopping options, further enhances its appeal. The hotel's access to key transportation hubs, including airport bus stops, adds to its convenience.
The rooms are consistently praised for their spaciousness, which is a rarity in such a dense urban setting. Guests appreciate the clean and well-equipped accommodations, noting features like daily cleaning services, living and dining areas and small fridges. Though some rooms exhibit dated decor and occasional maintenance issues, the value for the price remains apparent, especially given the generous room sizes and central location.
Cleanliness is generally well-regarded with many guests noting the spotless conditions and daily housekeeping providing fresh towels and essentials. However, feedback does indicate some inconsistencies in maintenance with occasional issues like musty odors and dusty surfaces reported.
Staff at the hotel generally receive positive feedback for their friendliness and helpfulness, though some inconsistency in service quality is noted. While many guests found the housekeeping team diligent and the reception staff professional, others cited language barriers and less enthusiastic service from certain personnel.
Despite mixed reviews, the family-friendly environment caters well to those traveling with children, offering spacious rooms, daily cleaning services and stunning harbor views. The hotel's convenient location near central family residences and local attractions makes it an ideal choice for family stays.
The breakfast service, however, falls short of guest expectations with frequent complaints about limited variety, substandard quality and a gloomy dining atmosphere. Many guests prefer to explore nearby cafes and restaurants for better breakfast options.
Business travelers find the hotel suitable for work-related stays owing to its spacious rooms with ample power outlets and work desks, reliable WiFi and proximity to business areas and the airport. The hotel offers good value for money and supportive staff, contributing to a smooth business travel experience.
Overall, BEST WESTERN PLUS Hotel Hong Kong provides good value with its spacious rooms, central location and friendly service. While some areas like breakfast options and room maintenance could use improvement, the hotel remains a recommended choice for both leisure and business travelers seeking affordability and convenience in Hong Kong.
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The rooms are consistently praised for their spaciousness, which is a rarity in such a dense urban setting. Guests appreciate the clean and well-equipped accommodations, noting features like daily cleaning services, living and dining areas and small fridges. Though some rooms exhibit dated decor and occasional maintenance issues, the value for the price remains apparent, especially given the generous room sizes and central location.
Cleanliness is generally well-regarded with many guests noting the spotless conditions and daily housekeeping providing fresh towels and essentials. However, feedback does indicate some inconsistencies in maintenance with occasional issues like musty odors and dusty surfaces reported.
Staff at the hotel generally receive positive feedback for their friendliness and helpfulness, though some inconsistency in service quality is noted. While many guests found the housekeeping team diligent and the reception staff professional, others cited language barriers and less enthusiastic service from certain personnel.
Despite mixed reviews, the family-friendly environment caters well to those traveling with children, offering spacious rooms, daily cleaning services and stunning harbor views. The hotel's convenient location near central family residences and local attractions makes it an ideal choice for family stays.
The breakfast service, however, falls short of guest expectations with frequent complaints about limited variety, substandard quality and a gloomy dining atmosphere. Many guests prefer to explore nearby cafes and restaurants for better breakfast options.
Business travelers find the hotel suitable for work-related stays owing to its spacious rooms with ample power outlets and work desks, reliable WiFi and proximity to business areas and the airport. The hotel offers good value for money and supportive staff, contributing to a smooth business travel experience.
Overall, BEST WESTERN PLUS Hotel Hong Kong provides good value with its spacious rooms, central location and friendly service. While some areas like breakfast options and room maintenance could use improvement, the hotel remains a recommended choice for both leisure and business travelers seeking affordability and convenience in Hong Kong.
4-Star Hotel
Best Western Plus Hotel Hong Kong provides a comfortable and affordable stay in the Western District. The hotel features well-equipped rooms and a convenient location near local attractions and transportation. Guests appreciate the friendly service and value for money.
Hotel for Honeymoon
Family Friendly Hotel
Romantic Hotel
Business Hotel
Accessible Hotel
Skyscraper Hotel
Guest Reviews
The 'BEST WESTERN PLUS Hotel Hong Kong' boasts a prime and convenient location, making it a highly recommended choice for travelers seeking ease of transportation and access to local attractions. The hotel's strategic placement directly in front of tram stops and near two MTR stations ensures guests find it exceptionally easy to navigate the city. This advantageous position allows for quick trips to notable sites like central Hong Kong, Victoria Peak and the ferry piers, among others. Not only is public transport accessible, but the area around the hotel is bustling with local restaurants, bars, convenience stores and other amenities, providing a true taste of Hong Kong life.
Guests frequently highlight the excellent value for money the hotel offers, pointing out that the spacious rooms are a rare find in such an urban setting. The hotel's proximity to key transportation hubs, such as the airport bus stops and major subway lines, adds further convenience for both arrival and departure. The vibrant Sai Ying Pun neighborhood, home to a mix of local and western eateries and shops, further enhances the stay, offering an authentic yet comfortable experience close to the city's heart.
In summary, the location of the BEST WESTERN PLUS Hotel Hong Kong is praised for its exceptional accessibility and centrality, making it ideal for tourists and business travelers alike.
When it comes to breakfast at the BEST WESTERN PLUS Hotel Hong Kong, guest reviews suggest a less-than-stellar experience. Despite being described as plentiful by some, the overall sentiment leans heavily toward disappointment. The breakfast options are often criticized for their simplicity and lack of variety with many guests noting that the limited selection could benefit from more diverse offerings.
The quality of the food is frequently mentioned as subpar with several reviews describing it as inedible or barely eatable with items like cold beans and coffee barely drinkable. Additionally, the presentation and standard of the breakfast facilities leave much to be desired. The breakfast room itself is described as dark and gloomy, which does little to enhance the dining experience.
Price is another sticking point, as guests feel that the breakfasts are overpriced, especially considering the quality and variety on offer. Some guests have even been advised by hotel staff to check the breakfast before opting for it, which doesn’t instill much confidence.
There are mentions of breakfast being delivered to rooms, which is perceived as basic but occasionally tasty. However, the lack of choice—especially for vegetarians—and repetitive menus contribute to a generally negative impression. On the upside, there are numerous nearby restaurants and cafes where guests can find more appealing and reasonably priced breakfast options.
In summary, while the BEST WESTERN PLUS Hotel Hong Kong offers breakfast, it seems that many guests prefer to explore outside options due to the limited variety, questionable quality and overall unsatisfactory experience provided by the hotel.
The BEST WESTERN PLUS Hotel Hong Kong offers rooms that consistently impress with their spaciousness, often described as large or even huge, especially by Hong Kong standards. Even the basic rooms are considered generously sized, making them ideal for families or those seeking comfort and ample storage.
Despite their size, the rooms are generally clean and well-equipped with some guests highlighting daily cleaning services. Many rooms also come with additional features such as separate living and dining areas, a variety of furniture and even a small fridge. Some suites include multiple bathrooms, which is a rare convenience.
However, the hotel is not without its drawbacks. The decor and furnishings are frequently mentioned as dated or worn out with some rooms showing signs of age and the need for renovation. Issues like musty smells, dark lighting and occasional noise also detract from the experience. The facilities in some rooms, like air conditioning and showers, have been noted for needing upgrades.
Despite these shortcomings, the hotel offers good value for the price, especially given its central location and friendly staff. The views from higher floors, including some partial views of Victoria Harbour, add to the overall appeal. While not a luxury stay, the hotel's spacious, well-located rooms make it a viable option for travelers prioritizing space and affordability over modern amenities.
At the Best Western Plus Hotel Hong Kong, the bed experience is quite varied according to guest reviews. Many guests found the beds to be comfortable, offering a restful night’s sleep with decent size mattresses and good quality materials. The bedding in some cases was described as clean and comfortable, adding to a pleasant stay.
However, a significant number of reviews mentioned that the beds were exceptionally hard, even described as "hard as rock" or "as hard as a brick," which made sleep uncomfortable for many. Western guests, in particular, noted that the beds did not meet their comfort expectations. The lack of daily bed-making and reports of unchanged or unclean sheets were additional concerns that detracted from the overall experience.
While the firmness of the beds poses a major point of contention, some did enjoy the cushioned feel and sufficient size of their bed. It appears that a softer, more uniformly comfortable bedding solution could greatly enhance the stay at this hotel.
Guest reviews for the BEST WESTERN PLUS Hotel Hong Kong paint a mixed picture regarding cleanliness. Many guests appreciated the clean and spacious rooms, mentioning that daily housekeeping was performed and that new towels were provided regularly. Positive comments included mentions of spotless conditions, clean windows and nicely cleaned bathrooms, which contributed to the overall good experience stated by several reviewers.
However, consistent feedback also highlighted areas needing improvement. Some rooms and their amenities, such as carpets, curtains and fixtures, seemed outdated and suffered from issues like mold, musty odors, dusty surfaces and clogged shower drains. There were frequent mentions of inconsistent cleaning quality with some guests experiencing lapses in room sanitation during their stay, possibly influenced by COVID-19-related adjustments.
Despite these concerns, the hotel was noted for several good qualities, including clean facilities overall, friendly and helpful housekeeping staff and effective daily provision of essentials like water, tea and coffee. Unfortunately, some negative observations included dirty carpets, dusty furniture and infrequent cleaning services, which detracted from the otherwise positive aspects noted by other guests.
In summary, the hotel offers sufficient cleanliness for a satisfactory stay, but there is a noticeable variance in cleaning standards and maintenance that can affect the guest experience.
The staff at the BEST WESTERN PLUS Hotel Hong Kong generally receive positive feedback for their friendliness and helpfulness. Many reviews praised the staff for being friendly, kind and responsive with several mentions of the housekeeping team being particularly accommodating and diligent. Reception staff are often described as polite and professional with a few guests noting that they were especially attentive and provided prompt assistance.
However, there were some inconsistencies in guest experiences. While many staff members were noted for their good service attitudes and willingness to help, others were critiqued for poor English skills and lack of enthusiasm. Some guests encountered uncooperative and unaccommodating behavior, particularly from the reception desk and mentioned that certain staff members seemed uninterested or even rude.
Despite these issues, several reviews highlighted individual staff members who went above and beyond, showing a caring attitude and quick problem resolution. Overall, the hotel’s staff is mostly seen as friendly and helpful, albeit with some areas for improvement.
The Wi-Fi at the BEST WESTERN PLUS Hotel Hong Kong has received mixed feedback from guests with the majority highlighting issues with its performance. Many have found the internet speed to be disappointing and unstable, often dropping out or providing a weak signal. Several reviews noted that the Wi-Fi was almost unusable at times, especially in the evenings or within certain areas of the hotel, such as the bedrooms. Despite a few comments acknowledging the Wi-Fi as sufficient or okay in common areas like the lounge, the overall consensus suggests that the hotel's internet service could benefit from significant improvements to meet guest expectations.
BEST WESTERN PLUS Hotel Hong Kong offers a family-friendly environment that caters well to those traveling with children. The hotel's room options are particularly accommodating with various configurations like family rooms, triple rooms and spacious suites available. These rooms are praised for their size and comfort with many highlighting the convenience of having separate living spaces and private bathrooms.
Families appreciate the daily room cleaning service and the replenishment of bottled water, tea and coffee. The rooms, some offering stunning views of the harbor, can comfortably fit multiple guests with options that include small double beds and seating areas.
The hotel's location is another significant plus, as it's situated near family members residing in the area and provides easy access to local attractions. This proximity makes it a practical choice for family stays, where both babies and older adults are considered, recommending bus rides to avoid excessive walking. The overall focus on being child-friendly and providing ample space for families makes it a recommended option for those looking to visit Hong Kong with kids.
BEST WESTERN PLUS Hotel Hong Kong presents a mixed yet mostly positive experience for travelers seeking value and convenience. The location is notably convenient, offering spacious and affordable rooms despite the building's older exterior. Guests frequently highlight the excellent value for money, considering it a good hotel for both price and quality. The staff is often described as friendly with any room change requests handled promptly and without hesitation.
Amenities offered align with the expectations of a four-star establishment, even if the property itself could benefit from some updates. While some guests point out that the hotel doesn't quite meet the four-star standard, others appreciate the refined, old-fashioned decor and safe neighborhood. Breakfast options have room for improvement with the overall fare considered basic for a hotel of this rating. Noise levels around the hotel are also mentioned as a downside.
Overall, the BEST WESTERN PLUS Hotel Hong Kong provides a comfortable stay with excellent value for money, even though some areas could use modernization. Housekeeping services have adapted due to current health concerns, but the service quality remains commendable, often surpassing four-star expectations. Most importantly, the combination of comfort, price and friendly service makes it a repeat choice for many travelers.
BEST WESTERN PLUS Hotel Hong Kong presents itself as an excellent choice for business travelers. The hotel offers a business-oriented environment with facilities that cater specifically to the needs of professionals. Convenience and accessibility for reaching business areas and the airport are highlighted, enhancing its suitability for work-related stays.
The rooms are described as spacious and reasonably sized for business purposes, equipped with a good number of power outlets and USB ports, making it easy to keep devices charged. A large work desk provides ample space for performing business tasks. Additionally, guests appreciate the convenience of a writing desk and chairs in the rooms, which are quiet enough to work effectively. Other room amenities include free bottled water, a coffee maker and a separate living/dining space which adds to the comfort of the stay.
Business services like printing and computer facilities are available, facilitating a smooth work experience. The hotel staff receives accolades for their efficient customer handling, cleanliness and pragmatic approach at the reception. The WiFi is reliable, supporting business emails and video meetings without interruption.
The location of the hotel is another positive aspect, being close to central business areas and financial centers and well-connected via buses and trams to various parts of the city. Additionally, the hotel offers good value for money, making it an affordable option for short business trips.
While the decor is noted to be somewhat outdated and issues with humidity and mildew have been mentioned, the overall convenience, affordability and business-oriented amenities make BEST WESTERN PLUS Hotel Hong Kong a practical choice for business travelers.
Situated in a prime location, the BEST WESTERN PLUS Hotel Hong Kong offers exceptional accessibility for guests with disabilities. The hotel is conveniently connected to public transportation with bus and tram stops nearby and a train station just a few minutes' walk away, making it an ideal spot for exploring the city. Its proximity to the MRT, buses and tram ensures easy navigation around Hong Kong. The touch-free access cards and accessible elevator contribute to a hassle-free stay, while clean, accessible rooms provide a comfortable experience. With excellent transport links and a central location, this hotel is a top choice for travelers seeking convenience and accessibility.
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Location
Guests frequently highlight the excellent value for money the hotel offers, pointing out that the spacious rooms are a rare find in such an urban setting. The hotel's proximity to key transportation hubs, such as the airport bus stops and major subway lines, adds further convenience for both arrival and departure. The vibrant Sai Ying Pun neighborhood, home to a mix of local and western eateries and shops, further enhances the stay, offering an authentic yet comfortable experience close to the city's heart.
In summary, the location of the BEST WESTERN PLUS Hotel Hong Kong is praised for its exceptional accessibility and centrality, making it ideal for tourists and business travelers alike.
Breakfast
The quality of the food is frequently mentioned as subpar with several reviews describing it as inedible or barely eatable with items like cold beans and coffee barely drinkable. Additionally, the presentation and standard of the breakfast facilities leave much to be desired. The breakfast room itself is described as dark and gloomy, which does little to enhance the dining experience.
Price is another sticking point, as guests feel that the breakfasts are overpriced, especially considering the quality and variety on offer. Some guests have even been advised by hotel staff to check the breakfast before opting for it, which doesn’t instill much confidence.
There are mentions of breakfast being delivered to rooms, which is perceived as basic but occasionally tasty. However, the lack of choice—especially for vegetarians—and repetitive menus contribute to a generally negative impression. On the upside, there are numerous nearby restaurants and cafes where guests can find more appealing and reasonably priced breakfast options.
In summary, while the BEST WESTERN PLUS Hotel Hong Kong offers breakfast, it seems that many guests prefer to explore outside options due to the limited variety, questionable quality and overall unsatisfactory experience provided by the hotel.
Rooms
Despite their size, the rooms are generally clean and well-equipped with some guests highlighting daily cleaning services. Many rooms also come with additional features such as separate living and dining areas, a variety of furniture and even a small fridge. Some suites include multiple bathrooms, which is a rare convenience.
However, the hotel is not without its drawbacks. The decor and furnishings are frequently mentioned as dated or worn out with some rooms showing signs of age and the need for renovation. Issues like musty smells, dark lighting and occasional noise also detract from the experience. The facilities in some rooms, like air conditioning and showers, have been noted for needing upgrades.
Despite these shortcomings, the hotel offers good value for the price, especially given its central location and friendly staff. The views from higher floors, including some partial views of Victoria Harbour, add to the overall appeal. While not a luxury stay, the hotel's spacious, well-located rooms make it a viable option for travelers prioritizing space and affordability over modern amenities.
Beds
However, a significant number of reviews mentioned that the beds were exceptionally hard, even described as "hard as rock" or "as hard as a brick," which made sleep uncomfortable for many. Western guests, in particular, noted that the beds did not meet their comfort expectations. The lack of daily bed-making and reports of unchanged or unclean sheets were additional concerns that detracted from the overall experience.
While the firmness of the beds poses a major point of contention, some did enjoy the cushioned feel and sufficient size of their bed. It appears that a softer, more uniformly comfortable bedding solution could greatly enhance the stay at this hotel.
Cleanliness
However, consistent feedback also highlighted areas needing improvement. Some rooms and their amenities, such as carpets, curtains and fixtures, seemed outdated and suffered from issues like mold, musty odors, dusty surfaces and clogged shower drains. There were frequent mentions of inconsistent cleaning quality with some guests experiencing lapses in room sanitation during their stay, possibly influenced by COVID-19-related adjustments.
Despite these concerns, the hotel was noted for several good qualities, including clean facilities overall, friendly and helpful housekeeping staff and effective daily provision of essentials like water, tea and coffee. Unfortunately, some negative observations included dirty carpets, dusty furniture and infrequent cleaning services, which detracted from the otherwise positive aspects noted by other guests.
In summary, the hotel offers sufficient cleanliness for a satisfactory stay, but there is a noticeable variance in cleaning standards and maintenance that can affect the guest experience.
Staff
However, there were some inconsistencies in guest experiences. While many staff members were noted for their good service attitudes and willingness to help, others were critiqued for poor English skills and lack of enthusiasm. Some guests encountered uncooperative and unaccommodating behavior, particularly from the reception desk and mentioned that certain staff members seemed uninterested or even rude.
Despite these issues, several reviews highlighted individual staff members who went above and beyond, showing a caring attitude and quick problem resolution. Overall, the hotel’s staff is mostly seen as friendly and helpful, albeit with some areas for improvement.
Wi-Fi
Family
Families appreciate the daily room cleaning service and the replenishment of bottled water, tea and coffee. The rooms, some offering stunning views of the harbor, can comfortably fit multiple guests with options that include small double beds and seating areas.
The hotel's location is another significant plus, as it's situated near family members residing in the area and provides easy access to local attractions. This proximity makes it a practical choice for family stays, where both babies and older adults are considered, recommending bus rides to avoid excessive walking. The overall focus on being child-friendly and providing ample space for families makes it a recommended option for those looking to visit Hong Kong with kids.
4 Star
Amenities offered align with the expectations of a four-star establishment, even if the property itself could benefit from some updates. While some guests point out that the hotel doesn't quite meet the four-star standard, others appreciate the refined, old-fashioned decor and safe neighborhood. Breakfast options have room for improvement with the overall fare considered basic for a hotel of this rating. Noise levels around the hotel are also mentioned as a downside.
Overall, the BEST WESTERN PLUS Hotel Hong Kong provides a comfortable stay with excellent value for money, even though some areas could use modernization. Housekeeping services have adapted due to current health concerns, but the service quality remains commendable, often surpassing four-star expectations. Most importantly, the combination of comfort, price and friendly service makes it a repeat choice for many travelers.
Business
The rooms are described as spacious and reasonably sized for business purposes, equipped with a good number of power outlets and USB ports, making it easy to keep devices charged. A large work desk provides ample space for performing business tasks. Additionally, guests appreciate the convenience of a writing desk and chairs in the rooms, which are quiet enough to work effectively. Other room amenities include free bottled water, a coffee maker and a separate living/dining space which adds to the comfort of the stay.
Business services like printing and computer facilities are available, facilitating a smooth work experience. The hotel staff receives accolades for their efficient customer handling, cleanliness and pragmatic approach at the reception. The WiFi is reliable, supporting business emails and video meetings without interruption.
The location of the hotel is another positive aspect, being close to central business areas and financial centers and well-connected via buses and trams to various parts of the city. Additionally, the hotel offers good value for money, making it an affordable option for short business trips.
While the decor is noted to be somewhat outdated and issues with humidity and mildew have been mentioned, the overall convenience, affordability and business-oriented amenities make BEST WESTERN PLUS Hotel Hong Kong a practical choice for business travelers.
Accessible
No, BEST WESTERN PLUS Hotel Hong Kong doesn't have any pool.
No, a spa isn't available at BEST WESTERN PLUS Hotel Hong Kong.
No, BEST WESTERN PLUS Hotel Hong Kong doesn't allow dogs.
No, parking facilities aren't available at BEST WESTERN PLUS Hotel Hong Kong.
No, BEST WESTERN PLUS Hotel Hong Kong doesn't have a gym.
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