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Mandarin Oriental, Hong Kong

Hong Kong , 5 Connaught Road, Central (Show on Map)

9.1

Excellent

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1 room2 guests 1 room, 2 guests

Info Original, iconic and unforgettable, for legendary service, unbeatable reputation and breathtaking style, it just has to be Mandarin Oriental in Hong Kong.

Summary of reviewsMandarin Oriental, Hong Kong is a luxurious hotel with an excellent location, making it ideal for both business and leisure travelers. The hotel's proximity to the Central Business District and the promenade is highly praised by guests, who also appreciate the beautiful views from their rooms and the wide selection of breakfast options. The breakfast buffet is particularly noteworthy with guests describing it as wonderful and delicious. The rooms are spacious, well-appointed and sound-proofed for a peaceful night's sleep. The staff is exceptional with guests praising their attentiveness, helpfulness and problem-solving skills. Families with children are particularly recommended to stay here, as the staff goes out of their way to accommodate their needs. Although some guests have reported that the hotel needs renovation, the positive reviews outweigh the negative. Overall, Mandarin Oriental, Hong Kong is a great choice for those seeking a comfortable and memorable stay in Hong Kong.
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Categories

Luxury Hotel

Travelers' Choice® 2015 Winner Best Service in Luxury Hotels category by tripadvisor.

Hotel for Honeymoon

The Mandarin Oriental is the epitome of contemporary luxury combined with Oriental heritage. The spacious rooms and suites offer magnificent views of Victoria Harbour and the city’s skyline. It has outstanding restaurants and bars, a luxurious club lounge, a Shanghainese-inspired holistic spa, and an indoor pool.

Hotel with Spa

Onsite spa where guests can chill out with facials, reflexology, hydrotherapy, body treatments, body scrubs, and aromatherapy. The hotel has also a steam room, a spa tub and a sauna.

Family Friendly Hotel

Family amenities include cribs in the guestrooms, supervised activities, babysitting and in-room childcare.

Romantic Hotel

The Mandarin Oriental is known for its timeless elegance and exceptional service. With luxurious rooms, world-class dining options, and a tranquil spa, it provides a sophisticated and romantic experience. The hotel's attention to detail and central location make it an ideal choice for couples.

Hotel near Nightlife Spots

Captain's Bar with live music available and M bar - 25th-floor bar for cocktails and Cantonese tapas.

Hotel with Swimming Pool

Located on the top floor, the hotel's twin-lane heated swimming pool has a swimming flume jet.

Heated Pool Indoor Pool

Business Hotel

The hotel's second floor business center features two separate meeting rooms to accommodate up to three and seven executives respectively. It's open 24 hours a day and it can provide translation and secretarial services, personal computers and printers.

Accessible Hotel

Accessible bathroom, path of travel and in-room accessibility.

Hotel with Gym

The hotel features a fully equipped Fitness Center with a range of state-of-the-art technology, a Kinesis wall, a TRX Suspension Trainer and various Technogym cardio machines.

5-Star Hotel

Overlooking Victoria Harbor, this 5-star hotel offers chic and lavish rooms and suites, 10 restaurants and bars with a wide selection of dining options, a spa and fitness center, as well as top-notch services and a convenient central location in the heart of the city.

Hotel with Indoor Pool

The 18-meter indoor swimming pool is described as an oasis of calm, providing a serene environment for laps or relaxation. It is complemented by a Spa Café and is part of extensive fitness and wellness facilities, including Yoga and Pilates studios.

Hotel with Heated Pool

Mandarin Oriental, Hong Kong offers an 18-metre heated indoor pool. This pool is noted as the most centrally located swimming pool in Hong Kong.

Hotel Taking Steps Towards Sustainability

Room Types

City View Twin Room Rooms overlook the city views, with picture windows and a luxurious bathroom. For breakfast-included rates, breakfasts for 2 adults are provided.

Statue Square View Twin Room Room comes with panoramic city views of Statue Square through picture windows. Features a day bed which can be converted into a sofa bed (upon request). For breakfast-included rates, breakfasts for 2 adults are provided.

Harbour View Twin Room Spacious rooms with panoramic harbour views and an opulent marble bathroom. Features a day bed which can be converted into a sofa bed (upon request). For breakfast-included rates, breakfasts for 2 adults are provided.

Statue Square King Suite This spacious corner suite with stunning views of Statue Square through glass walls. Includes a walk-in closet and bathroom with an over-sized bathtub. For breakfast-included rates, breakfasts for 2 adults are provided.

City View King Suite This corner suite with spectacular city views through two glass walls can accommodate 3 guests. Room features feather pillows, goose down duvets, a Nespresso coffee machine and large working desk. For breakfast-included rates, breakfasts for 2 adults are provided.

Statue Square View King Room Room comes with panoramic city views of Statue Square through picture windows. Features a day bed which can be converted into a sofa bed (upon request). For breakfast-included rates, breakfasts for 2 adults are provided.

City View King Room Rooms overlook the city views, with picture windows and a luxurious bathroom. For breakfast-included rates, breakfasts for 2 adults are provided.

Harbour View King Room Spacious rooms with panoramic harbour views and an opulent marble bathroom. Features a day bed which can be converted into a sofa bed (upon request). For breakfast-included rates, breakfasts for 2 adults are provided.

Harbour View Suite One-bed suite with harbour views, a vast bathroom and guest cloakroom. For breakfast-included rates, breakfasts for 2 adults are provided.

Junior Suite One-bed suite with panoramic views, living room and spacious bathroom. For breakfast-included rates, breakfasts for 2 adults are provided.

Club Mandarin King Room Providing free toiletries and bathrobes, this triple room includes a private bathroom with a hairdryer. The spacious air-conditioned triple room provides a TV with cable channels, a minibar, a tea and coffee maker and a safe deposit box. The unit offers 1 bed.

Club Statue Square View King Room This room includes the following benefits at the Mandarin Club: - private check-in and check-out - On-call butler service - 24-hour access to the Mandarin Club - Breakfast and afternoon tea - Selected spirits, non-alcoholic drinks and soft drinks - evening canapés and hot dishes served with cocktails, wine and beer - free streaming Wi-Fi and local calls - complimentary pressing of 2 garments per stay - complimentary non-alcoholic drinks from the minibar - a two-hour usage of The Mandarin Club board room per stay A smart casual attire is needed to access the Mandarin Club.

Club City View King Room This room includes the following benefits at the Mandarin Club: - private check-in and check-out - On-call butler service - 24-hour access to the Mandarin Club - Breakfast and afternoon tea - Selected spirits, non-alcoholic drinks and soft drinks - evening canapés and hot dishes served with cocktails, wine and beer - free streaming Wi-Fi and local calls - complimentary pressing of 2 garments per stay - complimentary non-alcoholic drinks from the minibar - a two-hour usage of The Mandarin Club board room per stay A smart casual attire is needed to access the Mandarin Club.

Club City View Twin Room This room includes the following benefits at the Mandarin Club: - private check-in and check-out - On-call butler service - 24-hour access to the Mandarin Club - Breakfast and afternoon tea - Selected spirits, non-alcoholic drinks and soft drinks - evening canapés and hot dishes served with cocktails, wine and beer - free streaming Wi-Fi and local calls - complimentary pressing of 2 garments per stay - complimentary non-alcoholic drinks from the minibar - a two-hour usage of The Mandarin Club board room per stay A smart casual attire is needed to access the Mandarin Club.

Club Statue Square View Twin Room This room includes the following benefits at the Mandarin Club: - private check-in and check-out - On-call butler service - 24-hour access to the Mandarin Club - Breakfast and afternoon tea - Selected spirits, non-alcoholic drinks and soft drinks - evening canapés and hot dishes served with cocktails, wine and beer - free streaming Wi-Fi and local calls - complimentary pressing of 2 garments per stay - complimentary non-alcoholic drinks from the minibar - a two-hour usage of The Mandarin Club board room per stay A smart casual attire is needed to access the Mandarin Club.

Club Harbour View King Room This room includes the following benefits at the Mandarin Club: - private check-in and check-out - On-call butler service - 24-hour access to the Mandarin Club - Breakfast and afternoon tea - Selected spirits, non-alcoholic drinks and soft drinks - evening canapés and hot dishes served with cocktails, wine and beer - free streaming Wi-Fi and local calls - complimentary pressing of 2 garments per stay - complimentary non-alcoholic drinks from the minibar - a two-hour usage of The Mandarin Club board room per stay A smart casual attire is needed to access the Mandarin Club.

Club Harbour View Twin Room This room includes the following benefits at the Mandarin Club: - private check-in and check-out - On-call butler service - 24-hour access to the Mandarin Club - Breakfast and afternoon tea - Selected spirits, non-alcoholic drinks and soft drinks - evening canapés and hot dishes served with cocktails, wine and beer - free streaming Wi-Fi and local calls - complimentary pressing of 2 garments per stay - complimentary non-alcoholic drinks from the minibar - a two-hour usage of The Mandarin Club board room per stay A smart casual attire is needed to access the Mandarin Club.

Club Superior King Room This room includes the following benefits at the Mandarin Club: - private check-in and check-out - On-call butler service - 24-hour access to the Mandarin Club - Breakfast and afternoon tea - Selected spirits, non-alcoholic drinks and soft drinks - evening canapés and hot dishes served with cocktails, wine and beer - free streaming Wi-Fi and local calls - complimentary pressing of 2 garments per stay - complimentary non-alcoholic drinks from the minibar - a two-hour usage of The Mandarin Club board room per stay A smart casual attire is needed to access the Mandarin Club.

Club Superior Twin Room This room includes the following benefits at the Mandarin Club: - private check-in and check-out - On-call butler service - 24-hour access to the Mandarin Club - Breakfast and afternoon tea - Selected spirits, non-alcoholic drinks and soft drinks - evening canapés and hot dishes served with cocktails, wine and beer - free streaming Wi-Fi and local calls - complimentary pressing of 2 garments per stay - complimentary non-alcoholic drinks from the minibar - a two-hour usage of The Mandarin Club board room per stay A smart casual attire is needed to access the Mandarin Club.

Superior Twin Room The fireplace is the standout feature of this twin room. Featuring free toiletries and bathrobes, this twin room includes a private bathroom with a bath or a shower and a hairdryer. The spacious twin room features air conditioning, a minibar, a tea and coffee maker, a wardrobe, as well as a TV with cable channels. The unit has 2 beds.

Superior King Room Guests will have a special experience as the triple room offers a fireplace. Providing free toiletries and bathrobes, this triple room includes a private bathroom with a bath or a shower and a hairdryer. The spacious triple room provides air conditioning, a minibar, a tea and coffee maker, a wardrobe, as well as a TV with cable channels. The unit offers 1 bed.

Guest Reviews

9.1

Excellent

Location

The Mandarin Oriental, Hong Kong is the perfect location for a luxurious stay in the city. According to confirmed guest reviews, the hotel's location is excellent and great. The Central Business District is within walking distance, making it an ideal location for business travelers. The hotel is also in close proximity to the promenade - just a 3-minute walk away. Guests praised the beautiful view from their rooms and the wide selection of breakfast available. The location and staff have been highlighted as some of the hotel's best features. Overall, this hotel offers a great location for a memorable stay in Hong Kong.

Breakfast

The breakfast at Mandarin Oriental, Hong Kong has received rave reviews from guests. The buffet offers a variety of food options, including gluten-free toast which is a plus for those with dietary restrictions. Guests appreciate the convenience of the Club for breakfast and evening drinks. One guest described the breakfast buffet as wonderful and another described it as delicious. There are many options to choose from and plenty of food variety. The Chinese dim sum, however, could use some improvement according to one guest review. Overall, the breakfast at Mandarin Oriental, Hong Kong is excellent and highly recommended.

Rooms

Mandarin Oriental, Hong Kong is a fantastic hotel located in a prime location. The rooms are spacious and well-appointed with plenty of facilities to ensure a comfortable stay. The design and comfort of the rooms are excellent and the large windows provide great views of the harbor. Guests can also enjoy a well-laid-out workspace and a comfortable bed, which is sound-proofed for a peaceful night's sleep. The hotel staff are attentive and helpful, upgrading guests to harbour view suites when needed. Although some guests have reported that the hotel needs renovation and the rooms are outdated, the positive reviews outweigh the negative. Overall, Mandarin Oriental, Hong Kong is a great choice for those who want a spacious and comfortable room with a fantastic view.

Staff

The Mandarin Oriental, Hong Kong boasts an incredible staff, who are friendly, helpful and efficient. Guests rave about the exceptional thoughtfulness of the services, as evidenced by the wonderful attention to detail and service and the incredible problem-solving skills of the staff. Even guests with difficult requests or language barriers were grateful for the staff's mechanical skills, whether handling check-in or arranging surprise amenities. The staff's attention to guests and willingness to help make for a great stay with many commenting on how the staff went out of their way to accommodate needs, even for small gestures of goodwill that helped turn things around very quickly. The hotel is particularly recommended for families with children, as the staff put in place many room amenities that make a stay enjoyable, alongside the Housekeeping, Front Desk, Doormen and Food and Beverages. Finally, the staff always maintain the necessary high standard of services of a 5-star hotel, making for a great stay overall.

Yes, Mandarin Oriental, Hong Kong has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool.

Yes, a spa is available at Mandarin Oriental, Hong Kong.

No, Mandarin Oriental, Hong Kong doesn't allow dogs.

No, parking facilities aren't available at Mandarin Oriental, Hong Kong.

Yes, Mandarin Oriental, Hong Kong has a gym.

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