The Old Bank Hotel in Oxford is a luxurious and stylish five-star hotel that offers exceptional facilities and services. Guests repeatedly praised the hotel's prime location in the center of Oxford with many of the city's main attractions within walking distance. The hotel's period charm and stylish decor were also highly praised, as were the well-appointed rooms with underfloor heated bathrooms and comfortable beds. The breakfast offerings received high praise, particularly the vegetarian option and the restaurant was praised for its great food and excellent service. The hotel's team consistently receives high praise from guests for being helpful, friendly and professional. The hotel is also praised for its cleanliness and luxurious amenities, making it perfect for a luxurious and indulgent stay in this beautiful city.
The Randolph Hotel was built in 1864 in neo-Gothic style, paying homage to the rich history of the University of Oxford. It features elegant and rich interiors, modern amenities and wellness facilities that will make every guest's stay as enjoyable and comfortable as possible.
Summary of reviews
The Randolph Hotel, by Graduate Hotels, is a beautiful and comfortable hotel set in the heart of Oxford. Guests appreciate the superb location that makes it easy to explore the city's attractions, shops, bars and restaurants. While there are mixed opinions on breakfast, dinner at the Alice restaurant is particularly popular among guests. The rooms are spacious and spotlessly clean and the historic building exudes character and charm. The staff is exceptional, friendly and professional, although some waiting staffs may need improvement. The spa and parking services received mixed reviews. However, the beds are extremely comfortable and the hotel exudes luxury and elegance. Overall, The Randolph Hotel is a lovely and atmospheric historic hotel that offers a true 5-star authentic British luxury hotel experience.
Courtyard by Marriott Oxford City Centre is ideally situated in the heart of Oxford, making it an excellent base for both leisure and business travelers. Its central location provides easy walking access to the city's main attractions such as Oxford Castle, the city center, the Westgate Shopping Centre and the train station. Despite its proximity to busy areas, the hotel is positioned on a quiet street, ensuring a peaceful environment for rest. Guests particularly appreciated the modern, clean and spacious rooms that contribute to a comfortable stay.
The breakfast offered at the hotel is well-regarded for its diverse selection and quality, despite some minor criticisms regarding specific items and pricing. Guests enjoyed the ample choices, including cereals, fresh fruit, pastries, fresh eggs and English breakfast staples. The friendly and helpful staff managing the breakfast service often left a positive impression, although some noted the need for better structuring between self-service and waiter service.
Dinner experiences have been more mixed. While some guests found the food to be good and the service organized, others were disappointed by limited dining options and the absence of a dedicated restaurant in the evenings. Some guests had to order food from outside due to the limited menu and lack of room service. However, there were moments when the dinner experience did meet expectations.
Guests consistently praised the rooms for their cleanliness, modernity and comfort. Many highlighted the spacious and bright atmosphere, comfortable beds and effective air conditioning/heating. Despite some mentions of smaller room sizes, lack of natural light and limited amenities, the overall feedback remained positive, emphasizing a comfortable and quiet environment.
The hotel's high standards of cleanliness are frequently commended with visitors appreciating the spotless and well-maintained facilities and rooms. Efficient housekeeping staff contribute to the consistently positive impression regarding cleanliness.
The staff at Courtyard by Marriott Oxford City Centre are a standout feature, frequently described as friendly, helpful and professional. Guests noted exceptional customer service, making their stay more pleasant and welcoming.
The Wi-Fi generally receives good reviews with guests appreciating the strong connectivity and the convenience of accessing Netflix on the TV. However, there were occasional issues with connectivity and slow computer performance in the business area.
Parking remains a significant challenge for guests, as there are no on-site facilities. Guests had to rely on nearby public car parks, which were often expensive and inconvenient. Despite this, the hotel’s central location remains a major draw for those exploring Oxford.
For electric vehicle users, nearby EV charging options are available, ensuring convenience even if charging stations are not directly on-site.
The hotel is a favorable choice for families, offering a welcoming atmosphere and thoughtful amenities like family room setups and rooftop terrace views. Its proximity to the town and family-friendly policies make it a preferred choice for many families visiting Oxford.
The beds are frequently noted for their comfort with many guests highlighting the high-quality mattresses and bedding, contributing to an overall restful sleep despite occasional individual preferences.
Considered a dependable four-star hotel, Courtyard by Marriott Oxford City Centre generally meets guest expectations for its category, offering cleanliness, efficiency and a central location. Business travelers find it particularly suitable with facilities that support a functional work environment.
Overall, Courtyard by Marriott Oxford City Centre stands out as a clean, well-located and comfortable hotel, making it a commendable choice for visitors exploring the charming city of Oxford.