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Summary of reviewsHeathrow Travellers Hub is highly regarded for its prime location near Heathrow Airport, offering easy access to flights and local amenities. The hotel's proximity to the airport, reliable public transportation, and on-site free parking make it an ideal choice for travelers needing convenience and efficiency. Despite being in the flight path, the location remains peaceful and practical, providing excellent value for money and facilitating trips to central London.
The accommodation generally earns praise for its spacious, well-lit rooms and modern bathrooms, ensuring a pleasant stay. Guests appreciate the clean and tidy environment, with the overall warmth and organization of the interior standing out. While some mention issues with bed comfort and minor cleanliness concerns, the hotel's dedication to maintaining a tidy space is evident.
A notable feature of the hotel is its friendly and helpful staff, who are frequently highlighted for their professionalism and willingness to go above and beyond to assist guests. Although minor improvements are suggested in responsiveness, the staff's positivity bolsters the overall experience.
The lack of breakfast service is a downside for many, as it contradicts the expectations of a bed and breakfast setup. This absence surprises guests and can cause inconvenience, though the hotel could improve clarity in communication regarding this amenity.
Parking at the hub often receives favorable feedback, with secure and private on-site parking enhancing the experience for those traveling by car. Despite a small charge, the secure compound provides reassurance to guests.
In summary, Heathrow Travellers Hub is a strategic and practical choice for airport travelers, offering convenience, cleanliness, and a supportive staff environment, although it could benefit from improved clarity on dining options and minor room enhancements. Show more
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Categories
Bed & Breakfast with Parking
Free private parking is available on site at this bed and breakfast, and reservation is not needed. Secured parking is also provided.
3-Star Bed & Breakfast
Located in Hounslow, this hotel offers accommodation with a garden for guests to relax in and provides free WiFi. It is a basic but acceptable option close to the airport.
Cheap Bed & Breakfast
Small Bed & Breakfast
Room Types
Standard Family RoomThis room features en-suite facilities, TV, desk and tea/coffee making facilities.
This room contains 1 double bed and 2 single beds.
Deluxe Triple RoomThis room features en-suite facilities, TV, desk and tea/coffee making facilities.
The triple room comes with 1 double and 1 single bed.
Standard Double RoomThis room features en-suite facilities, TV, desk and tea/coffee making facilities.
Standard Single RoomThis room features en-suite facilities, TV, desk and tea/coffee making facilities.
Budget Double or Twin RoomThis room features en-suite facilities, TV, desk and tea/coffee making facilities.
This room can be made to have 1 double bed or 2 single beds. Any preference must be requested in advance.
Double Room with Private BathroomFeaturing free toiletries, this double room includes a private bathroom with a shower. The double room has a flat-screen TV, a tea and coffee maker, a wardrobe, as well as heating. The unit has 1 bed.
Single Room with Private BathroomThe unit has 1 bed.
Twin Room with Private BathroomThe unit offers 2 beds.
Family Room with Private BathroomThe unit has 3 beds.
Deluxe Triple RoomThe unit offers 3 beds.
Single Room with Private BathroomThe unit offers 1 bed.
Single Room with Private BathroomThe unit has 1 bed.
Single Room with Private BathroomThe unit offers 1 bed.
Single Room with Private BathroomThe unit has 1 bed.
Double Room with Private BathroomThe unit offers 1 bed.
Double Room with Private BathroomThe unit offers 1 bed.
Double Room with Private BathroomThe unit has 1 bed.
Double Room with Private BathroomThe unit has 1 bed.
Small Double RoomThe unit has 1 bed.
Guest Reviews
7.4
Good
Location
Heathrow Travellers Hub boasts a prime location near Heathrow Airport, making it an ideal choice for travelers seeking proximity to their flights. This hotel is conveniently close to the airport, only about a ten-minute drive away, offering excellent access to both terminals and public transportation options for seamless connectivity.
Guests appreciate the easy access to local amenities, with shops, restaurants, and malls within walking distance. The area is served by a reliable, round-the-clock local bus service, further enhancing its convenience. The hotel's location is especially useful for those with early morning pickups or flights, providing peace of mind and comfort.
For those traveling by car, free parking facilities are available on-site, ensuring stress-free parking in a secure compound with locked gates. Despite being close to the flight path, the location is praised for being both convenient and practical, offering good value for money.
While the hotel itself is described as basic and undergoing some renovation, it delivers on cleanliness and serves as a practical base for travelers needing quick airport access. An hour's journey by public transport connects guests to central London, making this location not only excellent for airport access but also reasonably accessible to the city's attractions.
In summary, Heathrow Travellers Hub is a smart choice for anyone prioritizing convenient access to Heathrow Airport, supported by nearby shopping and dining options, and efficient public transport connections.
Breakfast
Visitors to Heathrow Travellers Hub have consistently noted the absence of breakfast service at the facility, contrary to expectations set by its classification as a bed and breakfast. Guests are often surprised to discover that breakfast is not available, despite the suggestion that it is included in the booking price. This lack of clarity has led to discontent among travelers who anticipate beginning their day with a meal on-site. Additionally, some guests have reported waiting until reaching the airport to find food options, highlighting the inconvenience faced when no breakfast is provided. The discontinuation of breakfast service, attributed in some cases to circumstances such as COVID-19, further underscores the need for clearer communication regarding dining amenities.
Rooms
Heathrow Travellers Hub offers a comfortable and convenient stay for those passing through the nearby airport. Many guests appreciate the spacious and well-lit rooms which are consistently praised for their cleanliness. The rooms are described as having a good size, with plenty of space for families, and the bathrooms are notably clean and modern with good shower facilities. The hotel's proximity to Heathrow Airport makes it an ideal choice for travelers who need a place to rest before an early flight. Despite its basic exterior, the interior provides a large, tidy, and warm environment, making it an excellent value for the price. Although some guests mentioned uncomfortable mattresses and occasionally small rooms, the overall consensus highlights the practicality and cleanliness of the accommodations. The friendly and helpful staff further enhance the experience, making it a pleasant stopover for travelers.
Beds
At the Heathrow Travellers Hub, guests seem to have mixed feelings about the beds, but there are indeed some positive notes. Many visitors found the beds to be comfortable and appreciated the cleanliness of the bedding and rooms. For those who prioritize comfort, several reviews highlight the beds as big and cozy. However, there are also mentions of varying mattress quality, with some beds being too hard or sagging in the middle, which might be an issue for guests with specific comfort needs. Additionally, the thin pillows and occasional concerns about maintenance, like cracked bedside lights, suggest there might be room for improvement in the overall sleep experience. Despite these inconsistencies, the comfortable beds and clean accommodations seem to be a highlight for many travelers staying at this hub.
Cleanliness
Heathrow Travellers Hub generally receives favorable comments regarding its cleanliness, highlighting a consistent effort to maintain a tidy environment. Guests frequently describe the hotel as clean and well-organized, with some reviews emphasizing spotless rooms and bathrooms. The facilities are repeatedly noted for being very clean, contributing to a comfortable stay. Some guests have praised the smart and clean appearance of the bathrooms, appreciating the attention to detail in these areas.
While there is an overall positive sentiment about cleanliness, a few reviews indicate areas for improvement. Some guests have noted issues like dusty rooms, stained toilet bowls, and minor maintenance concerns such as shower temperature control. Additionally, there have been mentions of basic cleanliness issues, such as odors in the hallways and poorly maintained amenities like kettles.
Overall, despite minor setbacks, Heathrow Travellers Hub largely succeeds in providing a clean and agreeable environment for its guests, with consistent efforts towards cleanliness evident throughout the property.
Staff
The Heathrow Travellers Hub is distinguished by its consistently friendly and helpful staff who contribute positively to the guest experience. Numerous reviews highlight the team's kindness, enthusiasm, and professionalism. Guests were warmly welcomed and supported throughout their stay, with many noting how the staff went the extra mile to accommodate their needs, including room upgrades and efficient assistance from reception. Notable mentions include individuals like Hamza, Mr. Rahim, and their colleagues, who were particularly helpful and accommodating. While the majority of the feedback is overwhelmingly positive, a few guests mention areas for improvement, specifically in the responsiveness and training for handling customer queries. Despite these minor setbacks, the staff at the hotel are largely seen as a strong asset, characterized by their politeness and efficiency.
Parking
Heathrow Travellers Hub offers a convenient parking experience that has garnered positive feedback from guests. The hotel features a secure parking area, described as a locked compound, providing peace of mind for those leaving their vehicles. This car park, located in a yard around the back and accessible via closed gates, ensures security away from prying eyes. Free parking is a highlight for many guests, enhancing the value for those traveling to and from the nearby airport. Additionally, the parking is private and off-road, which adds an extra layer of security. While there is a daily charge mentioned, the general consensus reinforces that the secure and easy parking is a significant benefit, particularly for airport travelers. Overall, guests seem to appreciate the facility's efforts in prioritizing safety and convenience, with staff noted as being generally commendable in their roles. However, there was an isolated mention of staff being cautious about car removal from the premises, ensuring payments were verified, which suggests strong security protocols.
No, Heathrow Travellers Hub doesn't have any pool.
No, a spa isn't available at Heathrow Travellers Hub.
No, Heathrow Travellers Hub doesn't allow dogs.
Yes, parking facilities are available at Heathrow Travellers Hub.