Courtyard by Marriott Houston Galleria

Houston 29.73670800, -95.46832100 , 2900 Sage Road (Show on Map)
8.0
Very Good


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Summary of reviewsCourtyard by Marriott Houston Galleria consistently impresses guests with its prime location, offering easy access to The Galleria mall, downtown Houston and various city hotspots. The surrounding area boasts fine dining options and proximity to Memorial Park. Visitors appreciate the hotel's accessibility, overall cleanliness, friendly and courteous staff, quiet, comfortable rooms and exceptional value, making it a suitable choice for both business and leisure travelers.

The breakfast experience elicits mixed feelings with some guests noting the absence of a complimentary offering and limited choices. However, there are positive remarks about the quality of food for those who opted in, despite some concerns over high prices and early closure times of the breakfast and coffee services.

The hotel's rooms are widely praised for their spaciousness, cleanliness and comfort, featuring ample natural light and good views. While some found the beds exceptionally cozy, a few guests noted issues like firmer mattresses, ventilation concerns and occasional discrepancies between booked and received rooms. Overall, the rooms provide a restful and well-maintained environment.

Cleanliness stands out as a significant positive with guests frequently commending the pristine condition of the rooms and common areas. Minor issues were reported regarding housekeeping inconsistencies, but the overall perception remains highly favorable.

The staff shines as a highlight, receiving accolades for their friendliness, helpfulness and attentive service. Specific team members, including front desk agents and housekeeping staff, are often recognized for their exceptional service, contributing to an enjoyable stay for many guests.

The pool area garners mixed feedback with guests appreciating the indoor pool’s convenience, particularly for children. Nonetheless, concerns about cleanliness, maintenance issues and water temperature inhibit a universally positive experience with some guests enjoying the facilities despite these drawbacks.

Parking availability is acknowledged as essential, though the associated daily fees and conditions of the parking garage receive criticism, indicating room for improvement in this area.

The beds exemplify comfort for most guests, being described as clean, soft and home-like. However, there are occasional mentions of harder mattresses and discomfort with sofa beds, but these do not overshadow the general positive consensus.

In conclusion, Courtyard by Marriott Houston Galleria offers a reliable, comfortable and convenient stay, underscored by its strategic location, clean and spacious rooms and outstanding service. While certain areas like breakfast offerings, parking costs and pool cleanliness could be improved, the hotel remains a well-regarded choice for visitors to Houston.
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Hotel near Golf Courses
Close to the Galleria, this Courtyard provides easy access to several golf courses. It offers comfortable rooms and standard amenities for a pleasant stay.

3-Star Hotel
Located in the Galleria area, this Courtyard provides comfortable accommodations and convenient access to shopping and dining. It is a solid choice for visitors to the Galleria area.

Hotel with Heated Pool
The Courtyard by Marriott Houston Galleria offers guests a delightful indoor pool experience, amplified by the added luxury of heating. Open from early morning until late evening, this heated indoor pool caters to guests' varied schedules, making it a perfect spot for an invigorating morning swim or a relaxing late-night dip.

To further enhance the convenience of this poolside experience, towels are readily available for guests. The indoor setting, paired with the comfort of heating, ensures a soothing swim regardless of the weather conditions outside. All in all, the heated indoor pool at Courtyard by Marriott Houston Galleria enhances the overall guest experience, offering a tranquil retreat within the bustling city.

Hotel for Honeymoon

Family Friendly Hotel

Hotel near Nightlife Spots

Hotel with Swimming Pool

  Heated Pool    Indoor Pool  


Business Hotel

Hotel with Parking

Accessible Hotel

Hotel with Gym

Hotel with Indoor Pool

Room Types
Queen Room with Two Queen Beds Air-conditioned room with a flat-screen TV, fridge and an iPod docking station.

King Room with Sofa Bed This air-conditioned room includes a flat-screen TV, sofa bed, refrigerator and a view of the Galleria.

Executive King Room with Sofa Bed This spacious, air-conditioned room includes a flat-screen TV, sofa bed, refrigerator and an iPod docking station.

Executive Queen Room with Two Queen Beds Spacious, air-conditioned room with a flat-screen TV, fridge and an iPod docking station.

One-Bedroom King Suite This suite has a seating area, air conditioning and Galleria view.

Guest Reviews
8.0
Very Good
Location
Courtyard by Marriott Houston Galleria boasts a prime location that consistently impresses guests. Its proximity to The Galleria mall, just a short walk away and downtown Houston, only a 15-minute drive, makes it an ideal choice for both shopping and exploring the city's attractions. The surrounding area offers an abundance of fine dining options and is conveniently close to Memorial Park and other city hotspots. Guests appreciate the hotel's accessibility, cleanliness and the courteous, friendly staff. Whether traveling for business or leisure, visitors find the quiet, comfortable rooms and overall value of the hotel to be exceptional. The combination of excellent service, cleanliness and a superb location creates a satisfying and convenient stay in Houston.

Breakfast
Guests at the Courtyard by Marriott Houston Galleria have expressed mixed feelings about the hotel's breakfast offerings. A recurring observation is the absence of a complimentary breakfast with several reviews noting disappointment that breakfast was not included and had to be bought separately. The available breakfast options are described as limited with some guests mentioning the use of vouchers for sandwiches rather than an open buffet. There's also frustration about the lack of clarity regarding breakfast upon check-in, leading to confusion for some.

Despite these drawbacks, some guests did find the breakfast to be nice, although the overall consensus suggests that the offerings could be improved. There's a Starbucks stand on-site, but it's noted to have a limited selection and to be overpriced. Additionally, the early closure of the breakfast service and the coffee bar were points of contention with requests for extended hours, particularly on weekends. Finally, some reviews highlighted the slow breakfast service and high prices, adding to the overall mixed experience.

Rooms
Located near the heart of Houston's Galleria, the Courtyard by Marriott boasts rooms that are consistently praised for their spaciousness and cleanliness. Guests often highlight the large size of the rooms, noting they are comfortable and come equipped with a variety of seating options and plenty of natural light. The views from the rooms are excellent, contributing to a welcoming atmosphere.

Many reviewers appreciate the reasonable pricing for the size and quality of the rooms provided. The beds are described as good, although some guests found the mattresses too firm. For those in need of a quiet and restful stay, the hotel delivers a peaceful environment with immaculate upkeep.

While the majority found the rooms cozy and well-equipped, occasional comments point out issues such as stale smells, insufficient ventilation and discrepancies between the booked room and the room received. Some guests mentioned that the sofa beds were uncomfortable and noted minor concerns about room conditions appearing slightly run-down.

Overall, the Courtyard by Marriott Houston Galleria stands out for its spacious, comfortable and clean rooms, making it a reliable choice for travelers seeking a well-rounded stay close to Houston's buzzing shopping district.

Beds
The beds at Courtyard by Marriott Houston Galleria receive considerable praise for their comfort with many guests describing them as soft, clean and feeling like home. Reviews frequently highlight the comfort and coziness of the beds, ensuring a restful night's sleep. However, there are occasional mentions of the beds being hard and uncomfortable, as well as a specific critique about the sofa bed feeling like sleeping on springs. Overall, the beds are generally regarded as a positive aspect of the hotel experience.

Cleanliness
Located in a prime spot, Courtyard by Marriott Houston Galleria garners considerable praise for its cleanliness. Guests frequently highlight the clean rooms, spotless common areas and overall tidy environment. The beds are described as clean and good, contributing to a comfortable stay. The welcoming staff and convenient location further enhance the experience. However, some inconsistencies in housekeeping are noted with occasional mentions of less-than-clean bathrooms and areas like carpets and floors needing more attention. Despite these few issues, the hotel maintains a reputation for cleanliness and comfort, making it a reliable choice for travelers prioritizing a hygienic stay.

Staff
The staff at Courtyard by Marriott Houston Galleria have received overwhelmingly positive feedback for their friendliness, helpfulness and attentiveness. Front desk agents, like Autumn, Colin and Ray, have been particularly noted for their exceptional service. The team at the breakfast area also received compliments for their welcoming demeanor. Housekeeping staff were highlighted as kind and courteous with specific praise for Maria Ruiz's service and support. Maintenance services were prompt in addressing issues and overall, the staff were frequently described as amazing, accommodating and super friendly. A couple of reviews mentioned instances of rudeness, but these were outliers in the generally positive reception. Guests appreciated the clean rooms and convenient amenities, such as the Starbucks available on-site, which added to their enjoyable stay.

Pool
The Courtyard by Marriott Houston Galleria receives mixed feedback regarding its pool area. Many guests appreciate the convenience of the indoor pool, which serves as a key reason for choosing this location and provides welcome entertainment for children. However, several reviews highlight issues with cleanliness and maintenance, including reports of roaches, a broken hot tub and an out-of-service pool. The water temperature seems to have been a point of contention for some with it being too cool for an enjoyable swim. Despite these concerns, some guests did find the pool experience positive, labeling it as awesome and enjoying the available facilities. Overall, while the indoor pool is a notable feature, its condition and upkeep appear inconsistent.

Parking
Several guests have shared their experiences regarding the parking situation at Courtyard by Marriott Houston Galleria. On the positive side, some appreciated the fact that parking is available, which is an essential amenity for many visitors. However, there are notable concerns about the cost associated with this convenience. Many reviewers were dissatisfied with the daily parking fee, which varies around $21 to $25 per night. Some guests felt that this charge was not adequately communicated in advance, adding to their frustration. In addition, the condition of the parking garage itself was criticized by a few with one describing it as creepy at night. Overall, while the availability of parking is appreciated, the associated fees and some aspects of the facility could use improvement based on guest feedback.


Yes, Courtyard by Marriott Houston Galleria has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool.

No, a spa isn't available at Courtyard by Marriott Houston Galleria.

No, Courtyard by Marriott Houston Galleria doesn't allow dogs.

Yes, parking facilities are available at Courtyard by Marriott Houston Galleria.

Yes, Courtyard by Marriott Houston Galleria has a gym.

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