Holiday Inn Express - Houston - Galleria Area by IHG
➔
➔
Please select your travel dates to see rates and availability
Info
Summary of reviewsHoliday Inn Express - Houston - Galleria Area by IHG, consistently garners positive reviews for its well-rounded offerings and prime location. Situated near the bustling Galleria mall, guests benefit from easy access to a multitude of restaurants, shopping options and major thoroughfares leading to downtown Houston and various attractions. The hotel itself impresses with clean, elegant facilities, making it a convenient and comfortable choice for any visitor.
The hotel's breakfast receives high praise, noted for its delicious and varied options. Guests particularly enjoy the fresh and hearty spread each morning, although a few suggest a bit more variety over extended stays. Despite this, its inclusion in the room rate and overall quality make it a standout feature of the hotel.
Room accommodations are highlighted for their cleanliness, spaciousness and modern design. Guests appreciate the well-maintained amenities and stylish decor with minor critiques regarding occasional noise and issues with room readiness. Overall, the comfort and functionality of the rooms, supported by friendly staff, ensure a satisfying stay.
Cleanliness is a strong point for the hotel with many visitors praising the spotless conditions of both rooms and public areas. While daily room cleaning must be requested, the hotel's newer and renovated feel adds to its appeal, making it a top choice for cleanliness-conscious travelers.
Additionally, the staff at the hotel receive commendations for their professionalism and friendliness. Standout employees like Selene and Nora are frequently mentioned for their exceptional service. The courteous and attentive nature of the staff significantly enhances the guest experience.
The rooftop pool is an appreciated amenity, offering a clean and charming outdoor space despite occasional closures. Gym facilities also receive positive feedback, contributing to an overall enjoyable stay.
Parking is generally seen as convenient and secure, though fee-based at $22. While some guests feel the price is justified, others view it as somewhat high. The clean and secure parking garage is appreciated despite occasional logistical issues.
Beds at the hotel are widely noted for their comfort, contributing to a restful sleep experience. Minor critiques such as soggy mattresses are rare among otherwise overwhelmingly positive feedback.
Lastly, the hotel stands out as a dog-friendly option with well-maintained pet areas and a nearby clean dog park, making it a comfortable choice for guests traveling with pets.
Overall, Holiday Inn Express - Houston - Galleria Area is highly recommended for its excellent location, superior cleanliness, friendly staff and various amenities, ensuring a pleasant and convenient stay.
Categories
The hotel's breakfast receives high praise, noted for its delicious and varied options. Guests particularly enjoy the fresh and hearty spread each morning, although a few suggest a bit more variety over extended stays. Despite this, its inclusion in the room rate and overall quality make it a standout feature of the hotel.
Room accommodations are highlighted for their cleanliness, spaciousness and modern design. Guests appreciate the well-maintained amenities and stylish decor with minor critiques regarding occasional noise and issues with room readiness. Overall, the comfort and functionality of the rooms, supported by friendly staff, ensure a satisfying stay.
Cleanliness is a strong point for the hotel with many visitors praising the spotless conditions of both rooms and public areas. While daily room cleaning must be requested, the hotel's newer and renovated feel adds to its appeal, making it a top choice for cleanliness-conscious travelers.
Additionally, the staff at the hotel receive commendations for their professionalism and friendliness. Standout employees like Selene and Nora are frequently mentioned for their exceptional service. The courteous and attentive nature of the staff significantly enhances the guest experience.
The rooftop pool is an appreciated amenity, offering a clean and charming outdoor space despite occasional closures. Gym facilities also receive positive feedback, contributing to an overall enjoyable stay.
Parking is generally seen as convenient and secure, though fee-based at $22. While some guests feel the price is justified, others view it as somewhat high. The clean and secure parking garage is appreciated despite occasional logistical issues.
Beds at the hotel are widely noted for their comfort, contributing to a restful sleep experience. Minor critiques such as soggy mattresses are rare among otherwise overwhelmingly positive feedback.
Lastly, the hotel stands out as a dog-friendly option with well-maintained pet areas and a nearby clean dog park, making it a comfortable choice for guests traveling with pets.
Overall, Holiday Inn Express - Houston - Galleria Area is highly recommended for its excellent location, superior cleanliness, friendly staff and various amenities, ensuring a pleasant and convenient stay.
Hotel near Golf Courses
Hotel for Honeymoon
Dog Friendly Hotel
Hotel with Swimming Pool
Outdoor Pool
Business Hotel
Hotel with Parking
Accessible Hotel
Hotel with Gym
3-Star Hotel
Hotel with Outdoor Pool
Guest Reviews
Holiday Inn Express - Houston - Galleria Area by IHG, boasts an enviable location that guests continually praise. Nestled close to the bustling Galleria mall, the hotel offers walking distance access to numerous restaurants and shopping options, making it a great base for visitors looking to explore this vibrant area. Its strategic positioning also places guests conveniently near key thoroughfares, allowing for easy access to downtown Houston, museums and other popular attractions. The hotel itself stands out with clean and elegant facilities, ensuring a comfortable stay. With positive remarks highlighting its proximity to everything from leisure spots to necessities, this hotel is a reliable choice for both convenience and comfort in the heart of Houston.
Holiday Inn Express - Houston - Galleria Area certainly knows how to impress with its breakfast offerings. The reviews paint a picture of a delicious and varied breakfast spread that many guests truly enjoyed. With phrases such as good, great, excellent and exceptional frequently cropping up, it’s clear that the breakfast experience here is a highlight for many. Guests appreciated the fresh and tasty options with the breakfast described as fresh every morning and well-stocked.
Those staying at the hotel relished the hearty and abundant choices provided in the breakfast buffet, finding it to be a delightful part of their stay. The inclusion of breakfast in the room rate was also noted favorably with some calling it the best complimentary breakfast they've ever had. Reviewers consistently mentioned how clean and modern the hotel facilities were, adding to the overall positive experience.
However, there were a few comments on aspects that could be improved. Some guests found the breakfast repetitive if staying for more extended periods, mentioning that a limited selection of healthy options and a lack of breakfast meats could make it predictable over time. Additionally, the breakfast schedule ended earlier than some would have liked and several mentioned it should remain open until at least 10:30 AM.
Overall, the consensus leans strongly positive with breakfast described as delicious, varied and an excellent way to start the day at this modern and well-maintained hotel.
The rooms at Holiday Inn Express - Houston - Galleria Area by IHG, generally receive positive feedback for their cleanliness, spaciousness and modern design. Guests frequently describe the rooms as clean, well-maintained and comfortable. The contemporary, functional decor and attractive room designs are appreciated and the spaces are often noted as large with some rooms featuring a work desk and a comfortable living area. The rooms also come equipped with modern amenities, contributing to a satisfying stay.
However, there are a few recurring criticisms, such as rooms feeling hot and some facing the highway being noisy. Additionally, some guests reported issues with room readiness, occasional unwelcome smells and stains on the sheets.
Despite these minor drawbacks, the rooms provide a comfortable and pleasant environment supported by the great hotel staff, making for an enjoyable visit overall.
The beds at Holiday Inn Express - Houston - Galleria Area by IHG, are frequently praised for their comfort. Many guests highlight the beds as very comfortable with several describing them as super comfortable and cozy. The rooms are also noted for being comfortable, complementing the overall sleep experience. Additionally, the hotel maintains clean beds and has friendly staff, contributing to a pleasant stay. However, there was a mention of soggy mattresses among the otherwise positive feedback. Overall, guests generally find the beds and pillows to be very comfortable, enhancing their stay at the hotel.
Holiday Inn Express - Houston - Galleria Area by IHG, receives high praise for its cleanliness across many guest reviews. Numerous accolades highlight the establishment for its well-maintained and spotless rooms, contributing to an overall impression of a clean and tidy hotel. The property, described as newer and sometimes newly renovated, adds to the fresh and appealing atmosphere.
The dining areas also impress with their cleanliness, creating a pleasant and hygienic environment for guests. Maid service and cleaning protocols are generally well-regarded, ensuring a consistently clean stay. However, some guests note the absence of daily room cleaning unless specifically requested.
Despite minor remarks about occasional oversights, the overall sentiment leans heavily towards a positive experience regarding the hotel's cleanliness. Comfortable beds and spacious rooms complement this neat and tidy environment, making it a recommended stay for cleanliness-conscious travelers.
The Holiday Inn Express - Houston - Galleria Area by IHG, has earned commendations for its friendly and professional staff. Reviews emphasize the helpful and courteous nature of the employees, particularly noting the front desk and housekeeping teams. Individual staff members, such as Selene and Nora, received special mention for their exceptional service. Guests consistently highlighted the positive interactions with staff who were described as attentive, knowledgeable and cooperative. The receptionists and general staff displayed a high level of professionalism, contributing significantly to the pleasant experiences. Despite some occasional shortcomings, such as isolated customer service issues, the overall impression is that the hotel staff are committed to providing excellent attention and support to guests.
The Holiday Inn Express Houston - Galleria Area hotel features a rooftop pool that has garnered significant praise from guests. Reviews often highlight the pool as being nice, well-kept and clean, making it a popular amenity among visitors. Many appreciated the medium-sized, outdoor setting, which provides an impressive and intimate space suited for both families and couples. However, it's worth noting that there were instances when the pool was not in use or closed for the entire stay. Despite this, the positive experiences and the charming outdoor area seem to outweigh the occasional inconvenience. Guests also noted the great gym facilities and had an overall perfect experience during their stay.
Many guests of the Holiday Inn Express - Houston - Galleria Area by IHG, found the parking to be a convenient aspect of their stay. The parking is located behind the hotel, in a secure garage. Despite the overall satisfaction, some guests noted that the parking service is fee-based with a cost of $22, which varied in perceived value. While some felt the cost was appropriate or even well-priced, others found it to be on the higher side. The facility does not offer valet services, relying instead on self-parking. The parking area is noted for its security and cleanliness, adding an extra level of comfort for car owners. However, there were occasional mentions of parking-related confusion and inconveniences. Despite these mixed reviews, the garage parking was generally appreciated for its convenience and safety.
Holiday Inn Express - Houston - Galleria Area stands out as a welcoming option for travelers with pets, particularly dogs. The hotel is praised for being dog-friendly, making it a comfortable choice for guests wishing to bring their furry companions along. There is a designated pet area that is maintained well, providing a clean and convenient spot for dogs. Moreover, a nearby dog park is kept clean, offering a pleasant environment for dogs to play and exercise. Overall, the hotel's commitment to pet-friendly services and amenities enhances the convenience and enjoyment for pet owners and their pets alike.
Location Show Map
Location
Breakfast
Those staying at the hotel relished the hearty and abundant choices provided in the breakfast buffet, finding it to be a delightful part of their stay. The inclusion of breakfast in the room rate was also noted favorably with some calling it the best complimentary breakfast they've ever had. Reviewers consistently mentioned how clean and modern the hotel facilities were, adding to the overall positive experience.
However, there were a few comments on aspects that could be improved. Some guests found the breakfast repetitive if staying for more extended periods, mentioning that a limited selection of healthy options and a lack of breakfast meats could make it predictable over time. Additionally, the breakfast schedule ended earlier than some would have liked and several mentioned it should remain open until at least 10:30 AM.
Overall, the consensus leans strongly positive with breakfast described as delicious, varied and an excellent way to start the day at this modern and well-maintained hotel.
Rooms
However, there are a few recurring criticisms, such as rooms feeling hot and some facing the highway being noisy. Additionally, some guests reported issues with room readiness, occasional unwelcome smells and stains on the sheets.
Despite these minor drawbacks, the rooms provide a comfortable and pleasant environment supported by the great hotel staff, making for an enjoyable visit overall.
Beds
Cleanliness
The dining areas also impress with their cleanliness, creating a pleasant and hygienic environment for guests. Maid service and cleaning protocols are generally well-regarded, ensuring a consistently clean stay. However, some guests note the absence of daily room cleaning unless specifically requested.
Despite minor remarks about occasional oversights, the overall sentiment leans heavily towards a positive experience regarding the hotel's cleanliness. Comfortable beds and spacious rooms complement this neat and tidy environment, making it a recommended stay for cleanliness-conscious travelers.
Staff
Pool
Parking
Dog Friendly
Yes, Holiday Inn Express - Houston - Galleria Area by IHG has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at Holiday Inn Express - Houston - Galleria Area by IHG.
Yes, Holiday Inn Express - Houston - Galleria Area by IHG welcomes dogs.
Yes, parking facilities are available at Holiday Inn Express - Houston - Galleria Area by IHG.
Yes, Holiday Inn Express - Houston - Galleria Area by IHG has a gym.
Location Show Map
More Options
