Huilo Huilo Nothofagus Hotel & Spa
➔
➔
Please select your travel dates to see rates and availability
Info
Summary of reviewsThe Huilo Huilo Nothofagus Hotel & Spa, nestled in one of Chile's most scenic natural settings, offers guests an enchanting and immersive experience in nature. With its unique design and harmonious decor, the hotel effectively merges with its stunning surroundings, providing breathtaking views and a serene environment. The tranquil location allows for a peaceful retreat, complemented by a variety of nearby trails and activities that cater to outdoor enthusiasts.
Guests often highlight the delicious food served at the hotel's well-regarded restaurant and cozy bar, praising the quality and service. Breakfast is frequently described as exceptional with a substantial buffet featuring fresh and diverse options. Despite some criticisms of limited variety and occasional quality issues, the breakfast experience overall leaves a positive impression. Dinner, however, receives mixed reviews. While many guests enjoy the delicious and fresh offerings, others find the service slow and note issues with cold food and limited variety, particularly in the buffet.
The rooms at Huilo Huilo Nothofagus are praised for their beautiful views, spaciousness and appealing decor. Guests appreciate the cozy, clean and comfortable ambiance, highlighted by the spectacular vistas from balconies. However, some issues such as cramped spaces, substandard bathrooms and occasional maintenance problems are noted. Despite these drawbacks, the overall room experience is considered pleasant, thanks to the heated pools and the attentive staff.
Cleanliness standards at the hotel are generally high with many guests noting the tidiness of the bathrooms and most common areas. However, some reviews point to lapses in room cleaning and maintenance, suggesting a need for more thorough housekeeping practices and revamping of certain areas. The outdoor pool and changing rooms, in particular, have been mentioned as requiring better hygiene maintenance.
The staff at Huilo Huilo Nothofagus Hotel & Spa are often commended for their friendliness and helpfulness. Guests appreciate the attentiveness and dedication of the team with special kudos to the cleaning staff. Nevertheless, service in the dining room and restaurant area is sometimes seen as lacking with some staff appearing overwhelmed and less sympathetic. Despite this, the overall impression of the staff remains positive, contributing significantly to the hotel's charm.
The spa facilities present a mixed experience. While some guests find the pool and spa areas well-maintained and appreciate the staff's kindness, there are notable issues such as non-operational jacuzzis, lukewarm water and limited spa hours. These shortcomings, along with occasionally problematic elevators and limited spa capacity, detract from what could otherwise be a standout aspect of the hotel.
Beds receive mixed reviews with some guests finding them spacious and cozy, while others criticize the mattresses for being too firm or worn out. This inconsistency in bedding quality suggests room for improvement to better meet guests' comfort expectations.
Finally, while the hotel's extraordinary architecture and seamless integration with nature are widely admired, many guests feel that the premium price tag is not justified by the facilities and services provided. The overall sentiment is that the hotel, despite its natural beauty and unique design, does not fully deliver on its luxury promise and requires significant improvements to match the high expectations set by its cost.
In conclusion, Huilo Huilo Nothofagus Hotel & Spa offers a memorable stay with its breathtaking location, friendly staff and unique design, though there are notable areas for enhancement, particularly in dining service, room maintenance and overall luxury standards.
Categories
Guests often highlight the delicious food served at the hotel's well-regarded restaurant and cozy bar, praising the quality and service. Breakfast is frequently described as exceptional with a substantial buffet featuring fresh and diverse options. Despite some criticisms of limited variety and occasional quality issues, the breakfast experience overall leaves a positive impression. Dinner, however, receives mixed reviews. While many guests enjoy the delicious and fresh offerings, others find the service slow and note issues with cold food and limited variety, particularly in the buffet.
The rooms at Huilo Huilo Nothofagus are praised for their beautiful views, spaciousness and appealing decor. Guests appreciate the cozy, clean and comfortable ambiance, highlighted by the spectacular vistas from balconies. However, some issues such as cramped spaces, substandard bathrooms and occasional maintenance problems are noted. Despite these drawbacks, the overall room experience is considered pleasant, thanks to the heated pools and the attentive staff.
Cleanliness standards at the hotel are generally high with many guests noting the tidiness of the bathrooms and most common areas. However, some reviews point to lapses in room cleaning and maintenance, suggesting a need for more thorough housekeeping practices and revamping of certain areas. The outdoor pool and changing rooms, in particular, have been mentioned as requiring better hygiene maintenance.
The staff at Huilo Huilo Nothofagus Hotel & Spa are often commended for their friendliness and helpfulness. Guests appreciate the attentiveness and dedication of the team with special kudos to the cleaning staff. Nevertheless, service in the dining room and restaurant area is sometimes seen as lacking with some staff appearing overwhelmed and less sympathetic. Despite this, the overall impression of the staff remains positive, contributing significantly to the hotel's charm.
The spa facilities present a mixed experience. While some guests find the pool and spa areas well-maintained and appreciate the staff's kindness, there are notable issues such as non-operational jacuzzis, lukewarm water and limited spa hours. These shortcomings, along with occasionally problematic elevators and limited spa capacity, detract from what could otherwise be a standout aspect of the hotel.
Beds receive mixed reviews with some guests finding them spacious and cozy, while others criticize the mattresses for being too firm or worn out. This inconsistency in bedding quality suggests room for improvement to better meet guests' comfort expectations.
Finally, while the hotel's extraordinary architecture and seamless integration with nature are widely admired, many guests feel that the premium price tag is not justified by the facilities and services provided. The overall sentiment is that the hotel, despite its natural beauty and unique design, does not fully deliver on its luxury promise and requires significant improvements to match the high expectations set by its cost.
In conclusion, Huilo Huilo Nothofagus Hotel & Spa offers a memorable stay with its breathtaking location, friendly staff and unique design, though there are notable areas for enhancement, particularly in dining service, room maintenance and overall luxury standards.
Unusual Lodge
This unique and charming accommodation is nestled in a lush nature reserve in Chile and comprises a series of wooden accommodations that create a truly magical environment. One of the accommodations is built to resemble a baobab tree, another one is like an anthill, while waterfalls and wooden bridges adorn the structures, making guests feel like they have entered a fairy-tale world.
Luxury Lodge
Lodge Taking Steps Towards Sustainability
Lodge for Honeymoon
Lodge with Spa
Romantic Lodge
Lodge with Parking
Treehouse Lodge
Guest Reviews
Located in one of Chile's most beautiful natural settings, the Huilo Huilo Nothofagus Hotel & Spa offers visitors a magical experience, fully immersed in nature. Its unique design and harmonious decor blend seamlessly with its stunning surroundings, evoking a sense of serenity. The views from the rooms are breathtaking, further enhancing the connection with the environment. Visitors can enjoy numerous nearby trails and a variety of activities, perfect for those looking to embrace the outdoors.
The hotel's location is praised for its tranquility, which allows guests to disconnect and relax. The on-site facilities, including a well-regarded restaurant and a cozy bar, receive high marks for quality and service. The staff's friendliness and excellent service further contribute to a memorable stay.
Whether traveling in the summer or in the rainy winter months, guests find that the natural beauty and the hotel's comfortable, warm accommodations create an unforgettable experience. The combination of superb location, exceptional views and close proximity to main tourist attractions makes the Huilo Huilo Nothofagus Hotel & Spa a standout choice for travelers looking to explore the wonders of this remarkable region.
Huilo Huilo Nothofagus Hotel & Spa offers a breakfast experience that many guests find exceptional with frequent praise for its exquisite and spectacular buffet. The quality and freshness of the food are often highlighted and the variety provided daily is described as unimaginable and substantial. The breakfast service, alongside the hotel's picturesque surroundings, leaves a notable impression with very attentive staff contributing to a pleasant dining experience.
However, opinions about the breakfast do vary. Some guests have noted issues with the quality of certain items like stale cakes and bad orange juice and others mentioned that the selection can be somewhat limited with specific calls for more variety and better quality in beverages. The timing of breakfast services has also been a point of contention, as many found the schedule too restrictive.
In summary, while the majority of guests commend the breakfast for its taste, diversity and overall experience, some feel there are areas needing improvement, particularly in variety and quality consistency.
Huilo Huilo Nothofagus Hotel & Spa offers a dining experience that has received mixed reviews from guests. Many have praised the food at the hotel's restaurant, describing it as delicious, fresh and even exquisite. The quality of the food is generally considered good with some guests highlighting that it caters to all tastes and offers a high level of culinary enjoyment.
However, the dining experience is not without its drawbacks. Several reviews indicate that the wait times for orders can be excessive and the service is often slow and not thorough. Additionally, there are mentions of the food being served cold and not meeting the levels expected for the prices charged.
The dinner buffet in particular has received criticism for its limited variety and lack of hot options. Guests have noted that the buffet is expensive and does not always offer a satisfactory range of dishes with some describing it as lacking in quality and variety. Moreover, some diners found the lunch offerings to be limited and costly for the quantity provided.
There were also mentions of certain days when the main restaurant was closed, leaving only the bar open, which caused inconvenience. The limited menu options and the need to reserve dinners in advance were also pointed out.
Overall, while the restaurant at Huilo Huilo Nothofagus Hotel & Spa has the potential to provide a delightful dining experience, particularly when hitting the mark, the service and consistency seem to need improvement to fully match the high standards expected by guests.
The rooms at Huilo Huilo Nothofagus Hotel & Spa offer a mix of experiences, often highlighted by their beautiful views and interesting design. Guests frequently compliment the spaciousness and comfort of the rooms, along with their cozy and clean ambiance. Many visitors have enjoyed spectacular vistas from their rooms, making it feel like a dream stay with lovely views of the garden and surrounding landscapes.
However, there are some consistent issues that travelers mention. Room sizes can sometimes feel cramped, especially when accommodating small families. Bathrooms often appear to be a point of concern with reports of insufficient water pressure, small and uncomfortable layouts and occasional maintenance problems. Some guests have also noted that the beds, while large, may come with hard or worn mattresses that detract from their comfort.
On the positive side, the decor receives praise for its appealing aesthetic and rooms with balconies are particularly appreciated for their stunning views. Despite some challenges with room conditions and maintenance, many guests still find the overall experience pleasant, especially with the heated pools and attentive, kind staff on hand.
In summary, while there are areas that require attention and upgrades, Huilo Huilo Nothofagus Hotel & Spa rooms generally offer a comfortable and visually pleasing stay, enhanced by remarkable views and thoughtful staff service.
The beds at Huilo Huilo Nothofagus Hotel & Spa receive mixed reviews from guests. On the positive side, some found the beds spacious and comfortable with soft and ample bedding contributing to a cozy and pleasant environment. However, many guests expressed dissatisfaction, noting that the mattresses were often very firm, worn out or uncomfortable. Issues such as gaps in double beds, noticeable wear and inconsistency in mattress quality were also mentioned. While there are highlights of cozy and comfy beds, it is evident that the hotel's bedding quality varies and might not meet everyone's expectations.
Huilo Huilo Nothofagus Hotel & Spa embraces guests with its enchanting architecture and beautiful surroundings. The hotel is well-regarded for its cleanliness with many guests noting that everything is very nice and clean and bathrooms specifically receiving praise for their tidiness. While certain areas, such as the swimming pool and viewpoint, offer a clean and comfortable experience, there are notable lapses in other places.
Some guest reviews mention that rooms lack proper attention and that the overall cleanliness could improve. Specific issues include dirty corners, poorly glued carpets and substandard cleaning where rooms are merely tidied superficially. Additionally, the outdoor pool and the changing room have been highlighted as needing better hygiene maintenance. Furthermore, both public areas and guest rooms seem to be in need of a more serious revamping and ongoing maintenance.
Service and staffing levels also seem to vary with some guests finding the staff in common areas less than friendly and others pointing out organizational issues. Despite these mixed reviews, the food is consistently described as excellent and the overall place is described as beautiful and well-maintained.
In conclusion, while Huilo Huilo Nothofagus Hotel & Spa has its charm and areas of excellence, particularly in cleanliness and food quality, attention to maintenance and more consistent housekeeping practices would enhance the overall guest experience.
Huilo Huilo Nothofagus Hotel & Spa stands out largely due to its staff, who are often praised for their friendliness and helpfulness. Many guests appreciate the attentiveness and dedication of the staff, noting their willingness to solve problems and handle requests efficiently. The cleaning staff, in particular, receives high marks for their friendliness and concern for detail.
However, the service in the dining room and restaurant area appears to be a weak spot with some staff being described as overwhelmed and less sympathetic. Not all experiences with the reception and tour section staff are positive either, as some reviews mention a lack of empathy and professionalism.
Despite some inconsistencies, the overall impression of the staff is one of kindness and great service. The team is described as sweet, courteous and making guests feel welcome. Their attentiveness is a significant plus, contributing to the charm and appeal of the hotel, even if there are areas where improvements in training and staffing could enhance the guest experience further.
The Huilo Huilo Nothofagus Hotel & Spa presents a mixed experience when it comes to its spa facilities. Some guests appreciate the well-sanitized pool and spa areas and commend the kind attention from the staff at the spa. However, there are several areas in need of improvement. The two jacuzzis were not operational and the water temperature was lukewarm rather than hot. The spa schedule is quite limited and the overall maintenance of the facilities seems to be lacking. Additionally, the spa area itself could be better located and feels somewhat neglected. These issues, along with occasional problems with the elevators and limited capacity for spa services, detract from what could otherwise be a highlight of the hotel experience.
The Huilo Huilo Nothofagus Hotel & Spa is lauded for its extraordinary architecture and the seamless integration with its natural surroundings, creating a truly unique and visually stunning experience. However, feedback from guests reveals a recurring concern about the price-quality relationship. Many feel that the high cost of the rooms does not correspond to the facilities and services provided, suggesting that the hotel falls short of delivering a true luxury experience that its price tag promises. Guests commonly note that the rooms are small, the services outdated and the overall experience does not justify the premium rates charged. While the natural beauty and architectural uniqueness of the hotel are unquestionably impressive, there is a consensus that significant improvements are needed to match the luxury claims made by the hotel.
Location Show Map
Location
The hotel's location is praised for its tranquility, which allows guests to disconnect and relax. The on-site facilities, including a well-regarded restaurant and a cozy bar, receive high marks for quality and service. The staff's friendliness and excellent service further contribute to a memorable stay.
Whether traveling in the summer or in the rainy winter months, guests find that the natural beauty and the hotel's comfortable, warm accommodations create an unforgettable experience. The combination of superb location, exceptional views and close proximity to main tourist attractions makes the Huilo Huilo Nothofagus Hotel & Spa a standout choice for travelers looking to explore the wonders of this remarkable region.
Breakfast
However, opinions about the breakfast do vary. Some guests have noted issues with the quality of certain items like stale cakes and bad orange juice and others mentioned that the selection can be somewhat limited with specific calls for more variety and better quality in beverages. The timing of breakfast services has also been a point of contention, as many found the schedule too restrictive.
In summary, while the majority of guests commend the breakfast for its taste, diversity and overall experience, some feel there are areas needing improvement, particularly in variety and quality consistency.
Dinner
However, the dining experience is not without its drawbacks. Several reviews indicate that the wait times for orders can be excessive and the service is often slow and not thorough. Additionally, there are mentions of the food being served cold and not meeting the levels expected for the prices charged.
The dinner buffet in particular has received criticism for its limited variety and lack of hot options. Guests have noted that the buffet is expensive and does not always offer a satisfactory range of dishes with some describing it as lacking in quality and variety. Moreover, some diners found the lunch offerings to be limited and costly for the quantity provided.
There were also mentions of certain days when the main restaurant was closed, leaving only the bar open, which caused inconvenience. The limited menu options and the need to reserve dinners in advance were also pointed out.
Overall, while the restaurant at Huilo Huilo Nothofagus Hotel & Spa has the potential to provide a delightful dining experience, particularly when hitting the mark, the service and consistency seem to need improvement to fully match the high standards expected by guests.
Rooms
However, there are some consistent issues that travelers mention. Room sizes can sometimes feel cramped, especially when accommodating small families. Bathrooms often appear to be a point of concern with reports of insufficient water pressure, small and uncomfortable layouts and occasional maintenance problems. Some guests have also noted that the beds, while large, may come with hard or worn mattresses that detract from their comfort.
On the positive side, the decor receives praise for its appealing aesthetic and rooms with balconies are particularly appreciated for their stunning views. Despite some challenges with room conditions and maintenance, many guests still find the overall experience pleasant, especially with the heated pools and attentive, kind staff on hand.
In summary, while there are areas that require attention and upgrades, Huilo Huilo Nothofagus Hotel & Spa rooms generally offer a comfortable and visually pleasing stay, enhanced by remarkable views and thoughtful staff service.
Beds
Cleanliness
Some guest reviews mention that rooms lack proper attention and that the overall cleanliness could improve. Specific issues include dirty corners, poorly glued carpets and substandard cleaning where rooms are merely tidied superficially. Additionally, the outdoor pool and the changing room have been highlighted as needing better hygiene maintenance. Furthermore, both public areas and guest rooms seem to be in need of a more serious revamping and ongoing maintenance.
Service and staffing levels also seem to vary with some guests finding the staff in common areas less than friendly and others pointing out organizational issues. Despite these mixed reviews, the food is consistently described as excellent and the overall place is described as beautiful and well-maintained.
In conclusion, while Huilo Huilo Nothofagus Hotel & Spa has its charm and areas of excellence, particularly in cleanliness and food quality, attention to maintenance and more consistent housekeeping practices would enhance the overall guest experience.
Staff
However, the service in the dining room and restaurant area appears to be a weak spot with some staff being described as overwhelmed and less sympathetic. Not all experiences with the reception and tour section staff are positive either, as some reviews mention a lack of empathy and professionalism.
Despite some inconsistencies, the overall impression of the staff is one of kindness and great service. The team is described as sweet, courteous and making guests feel welcome. Their attentiveness is a significant plus, contributing to the charm and appeal of the hotel, even if there are areas where improvements in training and staffing could enhance the guest experience further.
Spa
Luxury
No, Huilo Huilo Nothofagus Hotel & Spa doesn't have any pool.
Yes, a spa is available at Huilo Huilo Nothofagus Hotel & Spa.
No, Huilo Huilo Nothofagus Hotel & Spa doesn't allow dogs.
Yes, parking facilities are available at Huilo Huilo Nothofagus Hotel & Spa.
No, Huilo Huilo Nothofagus Hotel & Spa doesn't have a gym.
Location Show Map
More Options
