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Summary of reviewsThe Wingate by Wyndham Waldorf - Washington DC Area garners notable praise for its convenient and accessible location. Guests frequently commend its proximity to various amenities such as grocery stores, shopping centers including Walmart and its ease of access to Washington DC, which is about 45 minutes away. The hotel's surroundings are described as safe and quiet, enhancing its appeal for both leisure and business travelers. However, ongoing construction work has occasionally impacted guest experiences.
Breakfast offerings receive mixed reviews. Positive feedback highlights the availability of a comprehensive selection featuring items such as hot cakes, sausage, French toast and eggs, contributing to a good overall breakfast experience for some guests. Nonetheless, there are frequent complaints regarding the lack of variety, inadequate replenishment of items and the inconvenience of having to walk to a sister hotel for breakfast due to on-site renovations. Issues with cleanliness and presentation of the food further detract from the breakfast experience for many visitors.
The rooms present a varied experience with numerous guests appreciating their spacious layout, practical amenities and comfortable beds and pillows. Despite this, the hotel struggles with maintenance and cleanliness issues, including stained carpets, dirty floors, mold in bathrooms and occasional sightings of roaches. Noise from thin walls and inconsistencies in housekeeping add to the concerns. However, some guests found their rooms well-maintained and clean, indicating an effort to improve conditions potentially affected by ongoing renovations.
Cleanliness feedback is mixed with a significant number of complaints about dirty carpets, soiled floors, mold, unpleasant odors and broken fixtures, suggesting challenges in maintaining consistent standards. Nevertheless, certain areas and rooms are noted to be well-kept by some guests.
The staff is generally praised for their politeness, friendliness and helpfulness with specific mentions of exceptional service from individuals like Marquis and Gwynn at the front desk. Yet, there are occasional reports of indifferent or unprofessional behavior from some staff members, indicating a slight inconsistency in service quality.
In summary, Wingate by Wyndham Waldorf - Washington DC Area offers certain strengths such as a convenient location, comfortable beds and friendly staff. However, potential guests should be aware of ongoing renovations, inconsistent cleanliness and variable breakfast experiences.
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