Hyannis, 259 Main Street41.654342,-70.280045(Show on Map)
7.4
Good
+5 Photos
+5 Photos
+ 3 Photos3
Checkin - Checkout dates
1 Room2 Guests
Info
Summary of reviews
Comfort Inn Hyannis - Cape Cod receives high praise for its exceptional location. Conveniently situated within walking distance of downtown Hyannis, it provides easy access to local restaurants, shops, Main Street attractions and the harbor. Guests appreciate the proximity to ferry terminals, transportation centers and evening dining spots by the sea. The hotel's cleanliness and quiet rooms, combined with amenities like a pool and included breakfast, make it a popular choice for those looking to explore Cape Cod.
The breakfast service offers a range of items such as scrambled eggs, sausage, Belgian waffles and yogurt. Guests commend the friendly and helpful breakfast staff and the efficient service without long lines. However, some visitors suggest that the breakfast variety could be improved, noting issues with replenishment and food quality.
Guest feedback about the rooms is mostly positive, highlighting their cleanliness, comfort and spaciousness. Recently renovated features including large cable TVs and effective air conditioning are appreciated. While some rooms may need minor updates, the overall impression is one of simplicity and functionality with amenities like balconies and a well-maintained pool enhancing the experience.
Cleanliness is a recurring positive in reviews with many guests noting the spotless conditions of rooms and common areas. However, some mention issues like musty-smelling towels and outdated bathroom fixtures, suggesting that maintenance could be improved in certain areas.
The staff at Comfort Inn Hyannis - Cape Cod is generally praised for their friendliness, efficiency and accommodating nature, particularly during the check-in and check-out process. Despite a few mentions of unprofessional behavior, most guests find the staff to be helpful and supportive.
WiFi connectivity is an area needing improvement with guests reporting inconsistent performance and slow speeds, particularly during peak usage times.
The hotel's pools, both indoor and outdoor, are highlighted as a positive feature. Guests appreciate their cleanliness and maintenance with the outdoor pool being especially favored for relaxation. Some suggestions include better lighting for the indoor pool and additional amenities like umbrellas.
While the free parking is appreciated for its convenience and ample availability, some guests mention that the spots could be tight and navigating the lot can be challenging.
Lastly, the beds in the hotel receive significant praise for their comfort and cleanliness, contributing greatly to a restful stay.
In summary, Comfort Inn Hyannis - Cape Cod is highly regarded for its unbeatable location, cleanliness and comfortable accommodations with some minor areas for improvement in breakfast variety, WiFi performance and room maintenance.
Categories
Parking
This hotel offers parking, providing ease of access for guests. The availability of parking enhances the convenience for visitors.
3 Star
Located on Main Street in Hyannis, this hotel is ideally located near several public modes of transportation and has an indoor swimming pool and an adjacent Jacuzzi.
Pool
Indoor Pool
Golf
Vineyard
Sustainability Journey
Honeymoon
Family
Business
Indoor Pool
Room Types
King Room - Non-SmokingThe double room offers a tea and coffee maker. The unit has 1 bed.
Deluxe King Room with Sofa - Non-Smoking/No Elevator AccessThe double room features a tea and coffee maker and a seating area. The unit has 2 beds.
King Room with Pool View - Non-SmokingThe double room offers a tea and coffee maker. The unit offers 1 bed.
Queen Room with Two Queen Beds and Pool View - Non-SmokingThe family room features a tea and coffee maker. The unit has 2 beds.
Queen Room with Two Queen Beds - Non-SmokingThe family room provides a tea and coffee maker. The unit offers 2 beds.
King Room - Accessible/Non-SmokingThis double room provides a tea and coffee maker and a TV. The unit offers 1 bed.
King Room with Tub - Mobility Accessible/Non SmokingThe double room provides a tea and coffee maker. The unit offers 1 bed.
Queen Room with Two Queen Beds - Pet FriendlyThe family room features a tea and coffee maker. The unit has 2 beds.
King Room - Pet FriendlyThe double room features a tea and coffee maker. The unit has 1 bed.
Guest Reviews
7.4
Good
Review Summaries
Location
The Comfort Inn Hyannis - Cape Cod boasts an exceptional location, which is heavily praised by its guests. Situated within a short walking distance of downtown Hyannis, the hotel offers easy access to numerous restaurants, shops and the vibrant Main Street. It's an ideal spot for travelers aiming to explore Cape Cod, being close to the harbor, ferry terminals and the transportation center. The proximity to the port makes it convenient for embarkations to Nantucket and Martha’s Vineyard, as well as for enjoying evening dinners by the sea.
Guests also appreciate the convenience of walking to many local attractions, including museums, cruise ships and nightlife spots. The hotel's central location allows visitors to park their cars and explore the charming town on foot. Despite its closeness to the street, rooms are described as clean and quiet, ensuring a restful stay. The convenience of the location is further enhanced by the presence of amenities such as a pool and a good breakfast, making it a fantastic choice for both relaxation and exploration.
In summary, the hotel’s location is frequently highlighted as perfect and unbeatable, offering easy access to everything Hyannis has to offer, making it an excellent base for any Cape Cod adventure.
Breakfast
The breakfast experience at Comfort Inn Hyannis - Cape Cod presents a mix of opinions from guests. Many appreciated the convenience of the included breakfast and noted a good selection of items such as scrambled eggs, sausage, Belgian waffles, cold cereal, yogurt and fruit. Guests also found the breakfast staff to be extremely helpful and friendly, contributing positively to their stay. Additionally, the breakfast area was found to be quiet and the service efficient with no long lines.
However, there were several comments indicating room for improvement. Some guests found the breakfast offerings to be too limited and lacking in variety with a few describing the quality as poor. Issues such as food not being restocked, bland flavors and overcooked items were mentioned. Improvements suggested by guests included adding more fruit choices and increasing the variety of options available. Despite these criticisms, the breakfast was seen by some as a convenient start to the day, especially given the challenges posed by the pandemic. Overall, while the breakfast service offers basic necessities and some decent options, enhancements in variety and quality could significantly elevate the guest experience.
Rooms
The rooms at Comfort Inn Hyannis - Cape Cod offer a generally positive experience for guests. Many describe them as clean, comfortable and spacious with several mentioning recent renovations that include large cable TVs and efficient air conditioning. Guests frequently highlight the comfort of the beds, often noting that the rooms contribute to a peaceful and restful stay.
Spaciousness is another factor guests appreciate, finding the rooms to be ample in size with adequate amenities. Cleanliness is consistently praised across reviews with many finding the rooms to be very clean and well-maintained. While some rooms are described as basic or in need of minor updates, such as paint touch-ups and bathroom modernizations, the comfort and cleanliness seem to outweigh these minor issues for most visitors.
The overall impression of the rooms is one of simplicity and functionality, offering everything needed for a satisfactory stay without excessive frills. The addition of amenities like a balcony in some rooms and the availability of a well-maintained pool and jacuzzi add to the overall positive guest experience. Despite some isolated comments about noise and outdated features, the general consensus is that the rooms provide a comfortable and pleasant environment for a stay in Cape Cod.
Beds
The reviews for Comfort Inn Hyannis - Cape Cod frequently highlight the beds as a standout feature of the hotel. Guests consistently describe the beds as comfortable, often using phrases such as very comfortable and extremely comfortable. Moreover, many appreciated the cleanliness of the beds with several mentioning that the beds were very comfortable and clean. While the comfort of the beds is praised, some guests noted that the beds were too high, making it challenging for elderly individuals to get in and out. Despite a few mentions of discomfort, the majority of the feedback focuses on the positive aspects, emphasizing the comfort and cleanliness of the beds, along with the quality of the mattresses and linens.
Cleanliness
Comfort Inn Hyannis - Cape Cod presents a mixed picture when it comes to cleanliness based on guest reviews. Many guests have praised the hotel for its very clean and comfortable rooms, highlighting that the cleaning staff kept the hotel spotless and organized. Words like clean, cleanliness and spotless frequently appear with several mentions of clean rooms and facilities, adding that the structure is clean and the cleaning staff is efficient.
However, not all reviews are glowing. Some guests noted cleanliness issues specifically with the bathrooms, mentioning musty-smelling towels and unclean floors. Issues like grimy carpets, musty hallways and specific areas smelling of bleach or worse detracted from the comfort for some. A few comments also mentioned maintenance issues such as old and rusty bathroom fixtures.
Overall, while a significant number of visitors found the hotel clean and comfortable with helpful staff and great facilities, there are noticeable exceptions. Some experiences were marred by poor room maintenance and unpleasant smells, indicating room for improvement in certain areas.
Staff
The reviews for Comfort Inn Hyannis - Cape Cod highlight a generally positive experience with the hotel's staff. Numerous guests found the employees to be friendly, helpful and accommodating. The check-in and check-out processes were described as efficient and personable with particular praise for Mr. Patel's friendliness. Guests with special needs, utilizing walkers and canes, appreciated the staff's supportive attitude.
However, there were a few negative remarks. Some guests encountered rudeness and unprofessional behavior, such as housekeepers ignoring do not disturb signs and staff showing impatience or reluctance when fulfilling requests. Despite these occasional issues, the majority of reviews commend the staff for their kindness, efficiency and overall pleasant demeanor.
Wi-Fi
The WiFi at Comfort Inn Hyannis - Cape Cod has been noted for its inconsistent performance. Guests have reported that the internet is spotty and sometimes weak with connectivity issues often arising in the evenings likely due to high usage. While the WiFi does work occasionally, it frequently fails to meet expectations, being described as poor, slow and mediocre at best. Travelers relying on a stable internet connection may find the service lacking.
Pool
Comfort Inn Hyannis - Cape Cod offers a pleasant swimming experience with both indoor and outdoor pools receiving positive feedback for their cleanliness and maintenance. Guests frequently mention the pools as a highlight of their stay, describing them as great and fantastic with the hot tub also receiving praise. The outdoor pool is particularly appreciated for relaxation after a long day. However, some guests note a few areas for improvement, such as the cold temperature of the indoor pool and insufficient lighting. The pool area could benefit from additional amenities like umbrellas and there were occasional issues with pool closures and cleanliness. Overall, the pools are a well-liked feature, complementing the hotel's convenient location and other facilities.
Parking
Guests of Comfort Inn Hyannis - Cape Cod generally appreciate the plentiful free parking available at the hotel. The location itself is highly regarded for both convenience and accessibility. The private parking lot offers ample spots, making it easy to find a space, especially appreciating that parking is free. However, some guests note that the parking spots can be tight and navigating the lot can be congested, presenting challenges when turning in and out. Despite these occasional issues, most guests find parking easy, quick and sufficient each night. Overall, the combination of a good location with the benefit of free parking makes it a practical choice for many travelers.
FAQ
Yes, Comfort Inn Hyannis - Cape Cod has pool(s) that belong to one or more of the following categories: Indoor Pool.
No, a spa isn't available at Comfort Inn Hyannis - Cape Cod.
No, Comfort Inn Hyannis - Cape Cod doesn't allow dogs.
Yes, parking facilities are available at Comfort Inn Hyannis - Cape Cod.
No, Comfort Inn Hyannis - Cape Cod doesn't have a gym.
