Smart Hotel Reserva Ilhabela
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Summary of reviewsSmart Hotel Reserva Ilhabela, located near Feiticeira Beach, is celebrated for its serene and picturesque setting, providing easy access to nearby beaches through pleasant trails. Guests appreciate the hotel's comfort, cleanliness and well-maintained green spaces, making it a peaceful retreat with enchanting views, ideal for those seeking tranquility in nature.
Breakfast at Smart Hotel Reserva Ilhabela is well-received, noted for its tasty and healthy offerings, including fresh fruits, yogurt, breads and omelets. Although the service, provided by an external company, could be more efficient, the overall experience is positive, complemented by a beautiful environment and thoughtful decoration.
The rooms at Smart Hotel Reserva Ilhabela garner praise for their cleanliness, comfort and eco-friendly design. Many come with essential kitchen amenities, adding convenience to guests’ stays. The beds are frequently highlighted for their exceptional comfort, despite some minor noise issues and occasional water pressure problems. The beautiful views and well-maintained outdoor areas, including a stunning rooftop pool, further enhance the stay.
Cleanliness is a standout feature with guests consistently highlighting the spotless and well-maintained environment. The lush gardens and commitment to sustainability add to the property’s appeal. The staff, particularly through remote communication methods like WhatsApp, are regarded as kind, attentive and helpful, although the lack of a physical reception desk is noted by some.
Wi-Fi service at Smart Hotel Reserva Ilhabela receives mixed reviews with some guests finding it sufficient and reliable, while others face issues with connectivity, particularly in certain rooms. The pool area, especially the rooftop pool with its sunset views and the hot tub are popular features, despite occasional cleanliness issues.
Parking is convenient but can be limited and the bed and bedding quality are frequently praised for their comfort. The inclusion of free yoga classes, set against a serene waterfall backdrop, adds a unique and enriching element to the stay.
Smart Hotel Reserva Ilhabela is ideal for romantic getaways, offering a cozy, clean and tranquil environment perfect for couples. The dog-friendly amenities, particularly for guests staying in the Garden Suite, ensure that pets are also well-accommodated. Overall, Smart Hotel Reserva Ilhabela excels as a peaceful and inviting beach retreat with its natural beauty, comfort and thoughtful amenities creating a memorable experience for guests.
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Breakfast at Smart Hotel Reserva Ilhabela is well-received, noted for its tasty and healthy offerings, including fresh fruits, yogurt, breads and omelets. Although the service, provided by an external company, could be more efficient, the overall experience is positive, complemented by a beautiful environment and thoughtful decoration.
The rooms at Smart Hotel Reserva Ilhabela garner praise for their cleanliness, comfort and eco-friendly design. Many come with essential kitchen amenities, adding convenience to guests’ stays. The beds are frequently highlighted for their exceptional comfort, despite some minor noise issues and occasional water pressure problems. The beautiful views and well-maintained outdoor areas, including a stunning rooftop pool, further enhance the stay.
Cleanliness is a standout feature with guests consistently highlighting the spotless and well-maintained environment. The lush gardens and commitment to sustainability add to the property’s appeal. The staff, particularly through remote communication methods like WhatsApp, are regarded as kind, attentive and helpful, although the lack of a physical reception desk is noted by some.
Wi-Fi service at Smart Hotel Reserva Ilhabela receives mixed reviews with some guests finding it sufficient and reliable, while others face issues with connectivity, particularly in certain rooms. The pool area, especially the rooftop pool with its sunset views and the hot tub are popular features, despite occasional cleanliness issues.
Parking is convenient but can be limited and the bed and bedding quality are frequently praised for their comfort. The inclusion of free yoga classes, set against a serene waterfall backdrop, adds a unique and enriching element to the stay.
Smart Hotel Reserva Ilhabela is ideal for romantic getaways, offering a cozy, clean and tranquil environment perfect for couples. The dog-friendly amenities, particularly for guests staying in the Garden Suite, ensure that pets are also well-accommodated. Overall, Smart Hotel Reserva Ilhabela excels as a peaceful and inviting beach retreat with its natural beauty, comfort and thoughtful amenities creating a memorable experience for guests.
Lodge Taking Steps Towards Sustainability
Reserva Ilhabela is recognized as the most sustainable accommodation in Ilhabela by the Municipal Prefecture's Environmental Certification Program. It holds the distinction of being the first and only accommodation in the archipelago with Zero Waste certification and is the first Carbon Neutral hotel in Ilhabela. The hotel utilizes solar panels for energy, harvests rainwater for non-potable uses like garden irrigation, and actively composts its food waste. Guests are encouraged to participate in selective waste collection during their stay.
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Lodge with Outdoor Pool
Guest Reviews
Nestled in a prime location near Feiticeira Beach, Smart Hotel Reserva Ilhabela boasts a serene and beautiful setting that appeals to those seeking tranquility and nature. Guests frequently highlight the inn's excellent proximity to the beach, easily accessible by a short, pleasant trail. The surrounding area, noted for its safety and peacefulness, adds to the hotel's charm. Visitors appreciate the inn’s comfort, cleanliness and well-maintained green spaces.
The easy access to nearby beaches, some within a simple three-minute walk, is a standout feature, making it convenient for beach lovers. Smart Hotel Reserva Ilhabela is also close to various dining options and offers enchanting views that contribute to a relaxing atmosphere. The hotel's design and thoughtful amenities provide a pleasant stay with a particular emphasis on guest comfort and environmental sustainability.
Although it is a bit removed from the center of Ilhabela, the location does not detract from the overall experience. The beautiful natural surroundings and the soothing sound of the nearby ocean make it a perfect retreat for those looking to unwind. Overall, Smart Hotel Reserva Ilhabela’s exceptional location, combined with its charm and hospitality, makes it an idyllic destination for a beach getaway.
Breakfast at Smart Hotel Reserva Ilhabela has left many guests quite satisfied, highlighting its taste and healthiness. The offerings are often described as very good with a notable emphasis on fresh fruits, yogurt, breads and omelets. Several guests appreciated the functional style, which promotes healthy eating. The coffee has also been praised for its deliciousness and the overall breakfast experience is often complemented by the scenic environment and thoughtful decoration.
However, it's worth noting that breakfast is not included in the standard room rate and is provided by an external company. This has led some guests to find the additional cost a bit high and the menu options somewhat limited. Some reviews mentioned delays in service and a lack of preparedness when handling a larger crowd, suggesting that the breakfast service could be more efficient. Overall, despite some minor setbacks, the breakfast has been largely well-received, making it a recommended addition for a stay at Smart Hotel Reserva Ilhabela.
Smart Hotel Reserva Ilhabela offers a delightful stay with many positive attributes as highlighted by recent guest reviews. The rooms are predominantly clean and eco-friendly, often noted for their comfort and well-equipped nature. Many rooms come with essential kitchen amenities such as a minibar, microwave, sink and some kitchen utensils, which enhance convenience for guests during their stay. The beds stand out as particularly comfortable, contributing to a restful experience for visitors.
Though there are a few mentions of rooms being on the smaller side and some issues with noise from adjoining rooms, many guests found the accommodations to be spacious, cozy and featuring good airflow. Cleanliness is consistently praised, considered one of the hotel's strong points. The beautiful view and well-thought-out decor add to the charm, making the rooms inviting spaces to relax in.
The outdoor areas of the inn also garner positive remarks, described as beautiful and well-maintained. An extra perk is the rooftop pool that offers a divine view of the sunset, ensuring guests can wind down in style. While a few guests noted minor inconveniences such as occasional low water pressure in the shower or a lack of daily cleaning, the overall ambiance and comfort of the Rooms at Smart Hotel Reserva Ilhabela make it a pleasant choice for a serene getaway.
Visitors to Smart Hotel Reserva Ilhabela particularly praise the beds and bedding, often highlighting their exceptional comfort. Guests frequently describe the beds as very comfortable and spacious with high-quality bedding and soft towels contributing to a restful sleep. The mattresses are often noted as new and in excellent condition, further enhancing the sleeping experience. Some reviews mention the beds being exceptionally comfortable with phrases like wonderful, amazing and super comfortable appearing multiple times. However, there are minor mentions of the comfort level diminishing for extra beds and one note of discomfort due to beds separating. Overall, the consensus is that the beds at Smart Hotel Reserva Ilhabela offer a superior level of comfort, complemented by clean rooms and excellent amenities.
Smart Hotel Reserva Ilhabela has garnered notable praise for its high standards of cleanliness and organization. Guests frequently comment on the impeccable cleanliness of the rooms, highlighting that everything is consistently well-maintained and spotless. The availability of hygiene products further enhances the sanitary conditions and visitors have noted the soft and scented bedding and towels as particularly pleasant. The inn's commitment to sustainability is also appreciated by guests, adding an element of conscientious hospitality.
The decor and overall aesthetic of Smart Hotel Reserva Ilhabela complement its cleanliness, creating a cozy and comfortable atmosphere that often surpasses expectations set by promotional photos. The property’s clean and organized ambiance extends to its lush and well-maintained gardens, contributing to a serene and peaceful environment immersed in nature.
However, there are minor areas for improvement, such as the frequency of linen changes during longer stays and the presence of maintenance staff to uphold the cleanliness. Despite this, the overwhelming consensus is that Smart Hotel Reserva Ilhabela excels in providing a pristine, tranquil and aesthetically pleasing stay.
Smart Hotel Reserva Ilhabela’s staff receive a mix of positive and negative feedback from guests. Many reviews highlight that the staff, including the owner and employees like Simone and Karla, are very kind, attentive and helpful. Guests noted the benefit of quick and efficient communication through WhatsApp, which made getting assistance simple and timely. This remote style of service was praised for its practicality and responsiveness, making various aspects of the stay feel welcoming and cared for.
However, some guests pointed out drawbacks, such as the absence of a physical reception desk and no in-person assistance when needed. This lack of visible, on-site staff presence was a concern for several visitors who expected more traditional, face-to-face interaction. Additionally, there were isolated instances where the remote interaction left guests feeling unsatisfied or poorly attended to, particularly during booking or when resolving room issues.
Overall, the friendliness and attentiveness of the hotel staff are frequently commended, but the entirely remote service model through WhatsApp is perceived as less personal by some visitors. A more balanced approach that includes both virtual and in-person communication could potentially enhance the guest experience at Smart Hotel Reserva Ilhabela.
Smart Hotel Reserva Ilhabela offers beautiful accommodations and a memorable experience overall, but it appears there are some mixed opinions regarding the Wi-Fi service. While some guests reported good and reliable Wi-Fi, particularly appreciating its capability for work-related tasks, others have found room for improvement. Complaints centered on weak and unstable connections, particularly in certain rooms like the upper rooms or the Garden Suite, where the Wi-Fi either didn't work or was too unreliable for streaming services. Guests have highlighted issues such as slow internet speeds and frequent disconnections, suggesting that the Wi-Fi service isn’t as dependable as advertised. These mixed experiences indicate that while some might find the internet satisfactory, others could face challenges, especially if a strong internet connection is a priority for their stay.
The pool area at Smart Hotel Reserva Ilhabela appears to be a popular feature among guests, offering a variety of positive experiences. The rooftop pool, in particular, stands out for its stunning sunset views, which many found to be divine and a perfect way to end the day. The hot tub associated with the pool is also frequently mentioned for its appeal, highlighting a relaxing ambiance.
Guests have noted the beauty of the pool, describing it as well-maintained and some have enjoyed additional amenities such as massages by the pool, further enhancing their relaxation. However, there are mentions of occasional cleanliness issues with a few guests pointing out that the pool and jacuzzi were not always in the best condition. Despite this, these amenities generally received favorable remarks for their scenic views and tranquil setting.
Smart Hotel Reserva Ilhabela offers parking options that include spots right in front of the accommodation and on the street. While the parking is primarily open and unprotected, leaving vehicles on the street is generally feasible even when spots are fully occupied. Guests do appreciate the convenience of having parking included with their stay, despite noting that the parking area can be small and sometimes improvised.
Guests at Smart Hotel Reserva Ilhabela have praised the hotel's yoga facilities and activities, highlighting the inclusion of free yoga classes in the daily rate. Many found the yoga sessions to be an exceptional and beneficial addition to their stay, enriching their daily routine with something unique and transformative. Reviewers consistently described the yoga classes as excellent with high-quality instruction from skilled teachers. The serene yoga area, complemented by the backdrop of a beautiful waterfall, was noted for its sensational atmosphere, further enhancing the overall experience. For those inclined towards wellness activities, the inclusion of these complimentary yoga classes is a particularly attractive feature, providing a wonderful way to start the day.
Nestled within serene natural surroundings, Smart Hotel Reserva Ilhabela offers a cozy and impeccably clean setting that creates an ideal escape for couples looking to unwind. Guests can enjoy a backdrop of soothing water sounds from a nearby stream, which enhances the overall tranquility of this magical sanctuary. The atmosphere is designed to foster relaxation and peace, making it a preferred destination for intimate getaways and small gatherings of friends. While privacy might be slightly compromised due to shared balconies, the enchanting, beautiful ambiance more than compensates, inviting romance and serenity. The quietness of the location makes it a haven for those seeking a place to disconnect and fully enjoy their holidays.
'Smart Hotel Reserva Ilhabela' offers a tranquil retreat that caters exceptionally well to guests with pets. The hotel's pet-friendly facilities and services stand out as a distinct advantage, allowing for a peaceful and enjoyable stay for both humans and their furry companions. The Garden Suite, in particular, features a small green area with grass, making it an ideal spot for pets to roam and relax. Guests and staff alike extend a warm welcome, ensuring that pets feel right at home. Situated next to the beach, it promises fun for kids and pets, adding to the overall inviting and cozy atmosphere of the property.
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Location
The easy access to nearby beaches, some within a simple three-minute walk, is a standout feature, making it convenient for beach lovers. Smart Hotel Reserva Ilhabela is also close to various dining options and offers enchanting views that contribute to a relaxing atmosphere. The hotel's design and thoughtful amenities provide a pleasant stay with a particular emphasis on guest comfort and environmental sustainability.
Although it is a bit removed from the center of Ilhabela, the location does not detract from the overall experience. The beautiful natural surroundings and the soothing sound of the nearby ocean make it a perfect retreat for those looking to unwind. Overall, Smart Hotel Reserva Ilhabela’s exceptional location, combined with its charm and hospitality, makes it an idyllic destination for a beach getaway.
Breakfast
However, it's worth noting that breakfast is not included in the standard room rate and is provided by an external company. This has led some guests to find the additional cost a bit high and the menu options somewhat limited. Some reviews mentioned delays in service and a lack of preparedness when handling a larger crowd, suggesting that the breakfast service could be more efficient. Overall, despite some minor setbacks, the breakfast has been largely well-received, making it a recommended addition for a stay at Smart Hotel Reserva Ilhabela.
Rooms
Though there are a few mentions of rooms being on the smaller side and some issues with noise from adjoining rooms, many guests found the accommodations to be spacious, cozy and featuring good airflow. Cleanliness is consistently praised, considered one of the hotel's strong points. The beautiful view and well-thought-out decor add to the charm, making the rooms inviting spaces to relax in.
The outdoor areas of the inn also garner positive remarks, described as beautiful and well-maintained. An extra perk is the rooftop pool that offers a divine view of the sunset, ensuring guests can wind down in style. While a few guests noted minor inconveniences such as occasional low water pressure in the shower or a lack of daily cleaning, the overall ambiance and comfort of the Rooms at Smart Hotel Reserva Ilhabela make it a pleasant choice for a serene getaway.
Beds
Cleanliness
The decor and overall aesthetic of Smart Hotel Reserva Ilhabela complement its cleanliness, creating a cozy and comfortable atmosphere that often surpasses expectations set by promotional photos. The property’s clean and organized ambiance extends to its lush and well-maintained gardens, contributing to a serene and peaceful environment immersed in nature.
However, there are minor areas for improvement, such as the frequency of linen changes during longer stays and the presence of maintenance staff to uphold the cleanliness. Despite this, the overwhelming consensus is that Smart Hotel Reserva Ilhabela excels in providing a pristine, tranquil and aesthetically pleasing stay.
Staff
However, some guests pointed out drawbacks, such as the absence of a physical reception desk and no in-person assistance when needed. This lack of visible, on-site staff presence was a concern for several visitors who expected more traditional, face-to-face interaction. Additionally, there were isolated instances where the remote interaction left guests feeling unsatisfied or poorly attended to, particularly during booking or when resolving room issues.
Overall, the friendliness and attentiveness of the hotel staff are frequently commended, but the entirely remote service model through WhatsApp is perceived as less personal by some visitors. A more balanced approach that includes both virtual and in-person communication could potentially enhance the guest experience at Smart Hotel Reserva Ilhabela.
Wi-Fi
Pool
Guests have noted the beauty of the pool, describing it as well-maintained and some have enjoyed additional amenities such as massages by the pool, further enhancing their relaxation. However, there are mentions of occasional cleanliness issues with a few guests pointing out that the pool and jacuzzi were not always in the best condition. Despite this, these amenities generally received favorable remarks for their scenic views and tranquil setting.
Parking
Yoga
Romantic
Dog Friendly
Yes, Smart Hotel Reserva Ilhabela has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at Smart Hotel Reserva Ilhabela.
Yes, Smart Hotel Reserva Ilhabela welcomes dogs.
Yes, parking facilities are available at Smart Hotel Reserva Ilhabela.
No, Smart Hotel Reserva Ilhabela doesn't have a gym.
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