Quality Inn & Suites Kansas City - Independence I-70 East
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Summary of reviewsThe Quality Inn & Suites Kansas City - Independence I-70 East garners praise for several aspects, with its strategic location being a major advantage. Situated close to Arrowhead Stadium and major highways, it offers excellent accessibility, especially for sports enthusiasts and travelers keen on exploring the Kansas City area. The convenience of nearby dining options and essential services further enhances its appeal, despite some concerns about the surrounding area.
Guests appreciate the spaciousness of the suites, which contributes to a comfortable stay, as do the notably comfortable beds, which many find enhance the relaxation experience. The staff also receives commendations for their friendliness and accommodating nature, with front desk personnel frequently going above and beyond to ensure a pleasant stay. The courteous service from the team is a highlight that leaves a lasting positive impression on visitors.
However, there are areas that require attention, particularly in room cleanliness and maintenance. Reports of outdated furnishings, unpleasant odors, and inconsistent cleanliness, such as stained carpets and sheets, are common. Functional issues, including low water pressure and malfunctioning air conditioning, along with security concerns, suggest a need for urgent renovation and maintenance efforts. The breakfast offerings could also be improved, as they are often described as lacking in variety and quality.
Overall, the Quality Inn & Suites has strong points in location, staff service, and bed comfort, but improvements in cleanliness, maintenance, and breakfast options are needed to fully meet guest expectations.
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Guests appreciate the spaciousness of the suites, which contributes to a comfortable stay, as do the notably comfortable beds, which many find enhance the relaxation experience. The staff also receives commendations for their friendliness and accommodating nature, with front desk personnel frequently going above and beyond to ensure a pleasant stay. The courteous service from the team is a highlight that leaves a lasting positive impression on visitors.
However, there are areas that require attention, particularly in room cleanliness and maintenance. Reports of outdated furnishings, unpleasant odors, and inconsistent cleanliness, such as stained carpets and sheets, are common. Functional issues, including low water pressure and malfunctioning air conditioning, along with security concerns, suggest a need for urgent renovation and maintenance efforts. The breakfast offerings could also be improved, as they are often described as lacking in variety and quality.
Overall, the Quality Inn & Suites has strong points in location, staff service, and bed comfort, but improvements in cleanliness, maintenance, and breakfast options are needed to fully meet guest expectations.
Hotel for Honeymoon
Business Hotel
3-Star Hotel
Guest Reviews
The Quality Inn & Suites Kansas City - Independence I-70 East boasts a notable location, especially appreciated for its proximity to Arrowhead Stadium, making it an ideal choice for sports enthusiasts. Guests also find the hotel's access to major highways quite convenient, simplifying travel around the Kansas City area. The immediate vicinity offers numerous dining options, with a variety of restaurants and fast food outlets within walking distance, ensuring guests have plenty of choices for meals. Additionally, the location makes grocery shopping and access to essentials hassle-free. Despite some concerns about the surrounding area, the ease of access and the strategic position close to key attractions and services make this location a practical choice for travelers.
Breakfast at the Quality Inn & Suites Kansas City - Independence I-70 East receives mixed reviews from guests, with a tendency toward dissatisfaction. While some guests found the breakfast service to be nice and good, the majority highlighted significant shortcomings in terms of variety and quality. The available options often consist of basic items like cereal, muffins, toast, and yogurt, which may not meet the expectations of all guests. Several reviews mention that the breakfast offerings are minimal and lack hot choices. Issues such as cold biscuits with gluten gravy, powdered scrambled eggs, and malfunctioning juice machines are common concerns. In some instances, guests reported that the complimentary breakfast was not available during their stay, contrary to what was advertised. Furthermore, deficiencies in stocking items like cream for coffee, butter, and jelly were noted. Overall, while there are positive remarks, there is a clear need for improvement to satisfy guests seeking a more comprehensive breakfast experience.
The Quality Inn & Suites Kansas City - Independence I-70 East offers accommodation with mixed reviews regarding its rooms. On the positive side, several guests appreciated the size of the suites, noting that they were large and provided ample space. The beds were frequently highlighted as clean and comfortable, which contributed to a satisfactory sleeping experience for some visitors. A few guests found their rooms to be clean, with sheets in good condition, emphasizing a pleasant atmosphere at times. The hotel’s convenient location also gained appreciation, as it was close to desired destinations for travelers.
However, the negatives seem to outweigh the positives, as numerous guests reported significant issues during their stay. Common complaints included rooms that required updates, with many furnishings looking old and worn. Several reviews mentioned unpleasant odors, described as musty or stale cigarette smoke, and other peculiar smells. Cleanliness appeared inconsistent, with problems such as stained carpets, dirty tubs, mold, and even cockroach sightings. Guests also faced functionality issues, including low water pressure, power outages, and malfunctioning air conditioning. Additionally, some rooms had security concerns, such as doors that wouldn’t lock, and problematic key cards. There were instances of inadequate service, with rooms not cleaned on time and leaks from the mini fridge contributing to a less-than-ideal experience for visitors.
Ultimately, while certain aspects like bed comfort and room size were positives, the overwhelming need for maintenance and attention to detail seemed to dominate guest impressions.
At the Quality Inn & Suites Kansas City - Independence I-70 East, the experience with the beds stands out with notable comfort, as guests have frequently described them as comfortable or very comfortable, adding a touch of relaxation to their stay. While the beds generally offer a pleasant night's sleep, there have been mixed experiences regarding cleanliness. Some guests have encountered issues such as dirty marks on the sheets and unpleasant odors, which detract from the overall experience. Despite these occasional concerns, the comfortable bed experience remains a highlight for many visitors, suggesting an area of consistency that the hotel could further build upon.
Quality Inn & Suites Kansas City - Independence I-70 East faces challenges with cleanliness and maintenance. Reviews highlight the hotel as rather rundown, with frequent mentions of dirtiness throughout the property, including rooms and bathrooms. Many guests pinpoint issues such as stained sheets, unpleasant odors like cigarette smoke, and signs of neglect, like missing smoke detectors and fixtures. Despite these problems, certain reviews note instances where rooms appeared clean, and some elements like room size were appreciated. The hotel is currently undergoing changes in ownership, which leaves room for potential improvements. However, as it stands, the general sentiment suggests an urgent need for renovations and a thorough cleaning.
The staff at Quality Inn & Suites Kansas City - Independence I-70 East have earned praise for their kindness and friendliness, creating a welcoming atmosphere for guests. Commendations highlight the accommodating nature of the team, with particular appreciation for the front desk personnel who often go above and beyond to assist visitors. The morning checkout experience is described as pleasant, further emphasizing the courteous service provided throughout the stay. Guests have frequently noted the helpfulness and politeness of the staff, making them a standout feature of the hotel. Despite occasional remarks about rudeness, the majority of interactions appear to leave a positive impression, with several individuals at the reception being celebrated for their exceptional service.
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Location
Breakfast
Rooms
However, the negatives seem to outweigh the positives, as numerous guests reported significant issues during their stay. Common complaints included rooms that required updates, with many furnishings looking old and worn. Several reviews mentioned unpleasant odors, described as musty or stale cigarette smoke, and other peculiar smells. Cleanliness appeared inconsistent, with problems such as stained carpets, dirty tubs, mold, and even cockroach sightings. Guests also faced functionality issues, including low water pressure, power outages, and malfunctioning air conditioning. Additionally, some rooms had security concerns, such as doors that wouldn’t lock, and problematic key cards. There were instances of inadequate service, with rooms not cleaned on time and leaks from the mini fridge contributing to a less-than-ideal experience for visitors.
Ultimately, while certain aspects like bed comfort and room size were positives, the overwhelming need for maintenance and attention to detail seemed to dominate guest impressions.
Beds
Cleanliness
Staff
No, Quality Inn & Suites Kansas City - Independence I-70 East doesn't have any pool.
No, a spa isn't available at Quality Inn & Suites Kansas City - Independence I-70 East.
No, Quality Inn & Suites Kansas City - Independence I-70 East doesn't allow dogs.
No, parking facilities aren't available at Quality Inn & Suites Kansas City - Independence I-70 East.
No, Quality Inn & Suites Kansas City - Independence I-70 East doesn't have a gym.
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