Extended Stay America Suites - Indianapolis - Airport - W Southern Ave

Indianapolis 39.72964000, -86.25383500 , 5350 West Southern Avenue (Show on Map)
5.6
Rated


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1 room2 guests 1 room, 2 guests
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Summary of reviewsExtended Stay America Suites - Indianapolis - Airport - W Southern Ave offers a strategic location appreciated by guests for its proximity to the airport, local attractions, and convenient access to major highways, making it a favored choice for both leisure and business travelers. The hotel's affordability paired with this prime location provides good value to visitors seeking comfort and convenience.

The rooms are often commended for their spaciousness and cleanliness, featuring full kitchen amenities that cater well to extended stays. Guests value the comfortable and clean beds, which contribute positively to their restful experiences. Despite some concerns about maintenance and cleanliness, many find the accommodations welcoming and well-suited to their needs. The staff at the hotel consistently receive praise for their friendliness and professionalism, playing a significant role in enhancing the overall guest experience. Their attentive service leaves a lasting positive impression on many visitors.

However, the breakfast offerings are minimal, with only grab-and-go options available, which somewhat detracts from the otherwise pleasant experience. Moreover, while some guests have noted issues with room upkeep and inconsistent bed quality, these critiques do not overshadow the general positive sentiment regarding comfort and service.

In summary, Extended Stay America Suites - Indianapolis - Airport - W Southern Ave stands out for its advantageous location and friendly staff, providing a solid choice for travelers looking for convenience and value in their accommodations.
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Cheap Hotel
This Extended Stay America Suites offers budget-friendly accommodation near the airport. It provides amenities suitable for extended stays at an affordable price.

Hotel for Honeymoon

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Hotel with Gym

Room Types
Queen Studio - Non-Smoking 1 Queen Bed, kitchen, dining and work area, non smoking

One Bedroom Suite with 2 Double Beds - Non-Smoking 2 Double beds, sleeper sofa, kitchen, dining and work area, non smoking

One Bedroom Suite - Non-Smoking 1 King Bed, sleeper sofa, kitchen, dining and work area, non smoking

Deluxe Studio with Two Double Beds - Non-Smoking Guests can make meals in the kitchen that features a stovetop, a refrigerator, a dishwasher and a microwave. This air-conditioned quadruple room is comprised of a flat-screen TV with cable channels and a private bathroom. The unit has 3 beds.

Deluxe Studio - Non-Smoking - Disability Access Meals can be prepared in the well-fitted kitchen, which comes with a stovetop, a refrigerator, a dishwasher and a microwave. This air-conditioned studio includes a flat-screen TV with cable channels and a private bathroom. The unit offers 1 bed.

Deluxe Studio with 1 King Bed - Non-Smoking In the fully equipped kitchen, guests will find a stovetop, a refrigerator, a dishwasher and a microwave. This air-conditioned studio is comprised of a flat-screen TV with cable channels and a private bathroom. The unit has 2 beds.

Queen studio with 1 Queen Bed - Disability Access/Non-Smoking In the well-equipped kitchen, guests will find a stovetop, a refrigerator, a dishwasher and a microwave. This air-conditioned studio is comprised of a flat-screen TV with cable channels and a private bathroom. The unit has 1 bed.

Studio with 1 King Bed - Non-Smoking Guests can make meals in the kitchen that comes with a stovetop, a refrigerator, a dishwasher and a microwave. This air-conditioned studio includes a flat-screen TV with cable channels and a private bathroom. The unit offers 1 bed.

Studio with 2 Double Beds - Non-Smoking Guests can make meals in the kitchen that features a stovetop, a refrigerator, a dishwasher and a microwave. This air-conditioned studio is comprised of a flat-screen TV with cable channels and a private bathroom. The unit has 2 beds.

Guest Reviews
5.6
Rated
Location
Extended Stay America Suites on W Southern Ave in Indianapolis boasts a prime location praised by guests for its proximity to the airport, making it an excellent choice for travelers with early or late flights. The hotel's convenient setting also serves as a strategic base for reaching popular attractions like Lucas Oil Stadium and the Lucas Raceway, both just a short drive away. It's also well-situated for business travelers, being close to the convention center and various work venues. Visitors appreciate the hotel's accessibility from the highway, providing easy access to explore the city and surrounding areas. Overall, the combination of its handy location and affordable pricing offers good value for guests looking to balance convenience with cost during their stay in Indianapolis.

Breakfast
At Extended Stay America Suites - Indianapolis - Airport - W Southern Ave, guests find the breakfast offerings to be quite minimal, but some note it still provides a small perk to start the day. The complimentary service generally consists of oatmeal packets, granola bars, and prepackaged muffins, accompanied by coffee and occasionally tea. Despite the sparse selection, having access to these options is appreciated by some as a convenience during their stay. However, availability issues and limited quantities often prove frustrating for those expecting a more substantial breakfast experience. While not everyone is satisfied with the offerings, the presence of these grab-and-go items aligns with the straightforward style of an extended stay hotel breakfast.

Rooms
The guest reviews of the Extended Stay America Suites - Indianapolis - Airport - W Southern Ave reveal a mixed experience, particularly in relation to the hotel rooms. Positively, many rooms are described as spacious, clean, and comfortable, with some guests appreciating the full kitchen amenities which include a full-sized refrigerator, stove, and microwave. The size of the rooms is often highlighted as a noteworthy benefit, with many guests expressing satisfaction with the value they received for the price. Several reviews also commend the staff for being nice and welcoming, enhancing the customer service experience.

However, a number of reviews point to significant drawbacks. Recurring issues include rooms that were not properly cleaned, with reports of unpleasant smells like tobacco or chemicals, and signs of inadequate maintenance, such as peeling tubs and inadequate plumbing. Many rooms were described as outdated and poorly maintained, with problems such as stained carpets, dusty vents, and malfunctioning shower equipment. Some guests encountered issues like a lack of basic amenities such as trash cans and cookware. The property itself was under renovation, which may have contributed to some of the organizational and cleanliness concerns noted.

Despite these concerns, rooms that were clean and well-maintained provided a satisfactory stay, with commendations on comfort and spaciousness. The location is also praised for its proximity to local attractions, making it a convenient choice for travelers.

Beds
At the Extended Stay America Suites near the Indianapolis Airport, guests have varied experiences with the beds. Many found the beds to be comfortable and clean, contributing to a restful stay. Some guests appreciated the cleanliness of the beds and the quiet ambiance provided by the A/C, which helps drown out external noises. Despite some positive experiences, there were notable complaints. Several guests mentioned issues with the linens and pillows, which were sometimes uncomfortable or needed to be fetched from the front desk. Additionally, some beds were described as too hard or not the size expected, with reports of older furniture and unmade beds upon arrival. These mixed reviews highlight inconsistency in room preparation and the need for attention to bed quality and room maintenance.

Cleanliness
At the Extended Stay America Suites - Indianapolis - Airport - W Southern Ave, guests frequently mention contrasting experiences regarding cleanliness. While several visitors have faced issues with the hotel's cleanliness—citing aspects like dirty rooms, stained carpets, and dusty furniture—others have found their accommodations clean and satisfactory. Some rooms appeared well-maintained with clean linens, bug-free environments, and fresh scents.

Additionally, beyond the disparities, some guests also appreciated the clean and comfortable beds, finding the property, in certain cases, well-maintained. Staff interactions were generally positive, complementing those guests who had satisfying stays. Nevertheless, the facility does present inconsistencies with regards to the upkeep, which might require attention to ensure a more uniform experience for all patrons.

Staff
At the Extended Stay America Suites on W Southern Ave in Indianapolis, the overall impression of the staff is notably favorable, as echoed by the guests' reviews. Kindness and helpfulness are recurring themes, with many guests praising the staff for their friendly and accommodating nature. Positive remarks frequently highlight the excellent service provided by the front desk, with specific mentions of staff members being superb, responsive, and prompt. Management and front desk representatives are described as extremely helpful and understanding, even amidst challenges like being short-staffed.

Professionalism seems to be a strong suit, with staff members like Judy and Rosie being acknowledged for their courteous and efficient service. Guests felt listened to, with the staff making efforts to meet individual needs and requests swiftly, whether it be changing rooms or addressing specific concerns. Although there are a few moments of dissatisfaction noted, particularly involving rude night staff, overall, the hotel employees are portrayed as hospitable, polite, and instrumental in making the stay enjoyable for guests.


No, Extended Stay America Suites - Indianapolis - Airport - W Southern Ave doesn't have any pool.

No, a spa isn't available at Extended Stay America Suites - Indianapolis - Airport - W Southern Ave.

Yes, Extended Stay America Suites - Indianapolis - Airport - W Southern Ave welcomes dogs.

Yes, parking facilities are available at Extended Stay America Suites - Indianapolis - Airport - W Southern Ave.

Yes, Extended Stay America Suites - Indianapolis - Airport - W Southern Ave has a gym.

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