Holiday Inn Express Indianapolis South by IHG

Indianapolis 39.69139200, -86.14799900 , 5151 South East Street (Show on Map)
7.5
Good


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1 room2 guests 1 room, 2 guests
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Summary of reviewsThe Holiday Inn Express Indianapolis South by IHG receives consistently positive reviews across various aspects, making it a favored choice for travelers. Its ideal location is one of the primary attractions, providing convenient access to landmarks such as Gainbridge Arena, Lucas Oil Stadium, and the Indianapolis International Airport. The proximity to downtown Indianapolis and major highways enhances the ease of travel and exploration, with ample on-site parking and numerous dining options nearby.

Guests are particularly impressed by the exceptional breakfast offerings. The variety and quality of the food, ranging from hot meals to continental selections, are frequently praised. Unique features like the pancake machine and unlimited coffee add to the enjoyment, complemented by helpful breakfast staff who further enrich the experience.

Rooms at the hotel are lauded for their cleanliness and comfort, with many guests appreciating the spaciousness and modern amenities. The comfortable beds and well-equipped bathrooms contribute to a relaxing stay. The hotel maintains high cleanliness standards across all areas, from rooms to common spaces, enhancing the overall stay despite minor maintenance issues.

The staff stands out for their friendliness and accommodating nature, delivering excellent service that frequently exceeds guest expectations. This dedication plays a significant role in creating a welcoming and enjoyable atmosphere throughout the hotel.

While experiences with the pool facilities vary, families often find them enjoyable, especially children. The pool generally maintains good standards of cleanliness and temperature, though occasional maintenance issues and a lack of towels can sometimes detract from the overall experience.

In summary, the Holiday Inn Express Indianapolis South by IHG combines a strategic location with superior breakfast offerings, comfortable rooms, and excellent service, creating a memorable experience for its guests. Despite minor setbacks, the hotel continues to uphold a reputation for providing a clean, welcoming, and convenient stay.
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Categories
Dog Friendly Hotel

Hotel with Swimming Pool

  Indoor Pool  


Business Hotel

Accessible Hotel

Hotel with Gym

Hotel with Indoor Pool

Room Types
Standard Room Bed type and smoking preference cannot be guaranteed as it will be allocated upon arrival based on availability.

Standard King Room with Sofa Bed - Non-Smoking This room features a microwave, refrigerator, cable TV, and a work desk. A sofa bed is also included.

Standard King Room This room features a microwave, refrigerator, cable TV, and a work desk.

Executive King Room - Non-Smoking Featuring cable TV, this room also offers a living area with a sofa bed, microwave, and fridge.

Standard King Room with Roll-In Shower - Communications Access This room features a microwave, refrigerator, cable TV, and a work desk. A roll-in shower is also included.

Deluxe King Room - Mobility Access The spacious double room offers air conditioning, a tea and coffee maker, as well as a private bathroom boasting a bath and a shower. This double room features heating and a flat-screen TV with cable channels. The unit has 1 bed.

Standard King Room with Accessible Tub - Mobility Access The spacious double room provides air conditioning, a tea and coffee maker, as well as a private bathroom featuring a bath and a shower. This double room offers heating and a flat-screen TV with cable channels. The unit offers 1 bed.

Room with Two Beds - Hearing Accessible - Non-Smoking The spacious double room features air conditioning, a tea and coffee maker, as well as a private bathroom boasting a bath and a shower. This double room offers heating and a flat-screen TV with cable channels. The unit has 2 beds.

Standard Queen Room with Two Queen Beds The spacious double room offers air conditioning, a tea and coffee maker, as well as a private bathroom featuring a bath and a shower. This double room provides heating and a flat-screen TV with cable channels. The unit offers 2 beds.

Standard King Room with Extra Space The spacious double room offers air conditioning, a tea and coffee maker, as well as a private bathroom boasting a bath and a shower. This double room provides heating and a flat-screen TV with cable channels. The unit has 1 bed.

King Room - Mobility Access/Hearing Accessible The spacious double room provides air conditioning, a tea and coffee maker, as well as a private bathroom featuring a bath and a shower. This double room offers heating and a flat-screen TV with cable channels. The unit offers 1 bed.

Guest Reviews
7.5
Good
Location
Holiday Inn Express Indianapolis South by IHG boasts an ideal location, consistently highlighted for its convenience and accessibility to various landmarks and attractions. Perfectly positioned, the hotel provides easy access to Gainbridge Arena and Lucas Oil Stadium, catering well to sports and event enthusiasts. Its proximity to downtown Indianapolis is a notable advantage, with guests enjoying the short 10-minute drive to explore the vibrant city center and a quiet setting just outside the bustling area.

The location near major highways makes travel straightforward, facilitating easy arrivals and departures. Visitors appreciate its closeness to Indianapolis International Airport, the University of Indianapolis, and various points of interest, including the race track. Ample parking is available on-site, and many dining options are within walking or driving range, enhancing overall convenience for guests. Despite being situated in a busy area, the surroundings managed to provide a comfortable and clean stay, complemented by helpful and friendly staff, making it a favored choice for travelers seeking both comfort and practicality.

Breakfast
The Holiday Inn Express Indianapolis South by IHG offers a breakfast experience that consistently impresses its guests. Many have noted the high quality and cleanliness of the breakfast area, often describing the offerings as above average and among the best they've had in similar accommodations. The breakfast spread includes a wide array of choices, from hot meals to continental selections, ensuring a satisfying start to the day for breakfast enthusiasts. Highlights include a pancake machine that delights guests with its novelty, alongside offerings of eggs, biscuits, and more traditional options like cereals and pastries. The freshness and taste of the food are frequently praised, with special mentions of the fantastic pancake machine and the unlimited access to coffee, a favorite among visitors.

The variety caters to diverse tastes, providing fruits, ham, yogurt, juices, and indulgent choices like sticky buns, resulting in a breakfast that surprises and delights guests. The friendly breakfast staff also adds a welcomed touch to the experience. Although occasionally items might run out or the friendliness of some staff might vary, the breakfast generally remains a standout amenity appreciated by travelers. Whether enjoying the surprise of varied selections or the reliability of a flavorful continental breakfast, visitors to this Holiday Inn Express find their mornings wonderfully catered to and ready to fuel their Indianapolis adventures.

Rooms
Holiday Inn Express Indianapolis South by IHG offers rooms that are generally praised for their cleanliness and comfort. Guests frequently describe the accommodations as spacious and equipped with all the necessary amenities, such as a flat panel TV, microwave, fridge, and ample outlets for devices. Many reviewers have noted the recent updates to the rooms, which contribute to the overall positive experience.

The beds are consistently highlighted as comfortable, and the bathrooms receive favorable comments, often being described as large and functional. The layout of the rooms garners appreciation, providing a pleasant environment for both relaxation and convenience.

While some guests had minor issues, such as outdated furnishings like fold-out couches, the overall impression from the reviews is positive. The hotel staff is often mentioned for being friendly and accommodating, enhancing the guest experience. The property itself is noted as beautiful and comfortable, matching the good reputation Holiday Inn Express aims to uphold.

Beds
The Holiday Inn Express Indianapolis South by IHG is widely appreciated for its comfortable beds, a key highlight in guests' experiences. Many visitors have remarked on the exceptional comfort, with some describing the beds as "super comfy" and the linens as unbeatable. Guests often express satisfaction with their sleep quality, noting that the beds are nicely cushioned, contributing to restful nights akin to sleeping like a baby. The pillows also receive frequent commendations for their comfort, enhancing the overall sleeping experience. Despite a few mentions of firmness and occasional issues with bed-making, the predominant sentiment is positive, confirming the beds as a standout feature that significantly contributes to the relaxing atmosphere of the hotel.

Cleanliness
Nestled in an area that might seem a bit less appealing, the Holiday Inn Express Indianapolis South by IHG stands out for its impressive dedication to cleanliness and comfort. This hotel is often praised by guests for its exceptionally clean environment, from the spotless lobby to the immaculate rooms and bathrooms. Visitors frequently mention the staff's friendly demeanor and commendable service, enhancing the overall experience. Despite some minor maintenance issues, the property remains a clean and comfortable choice for travelers, offering easy access and a welcoming atmosphere. The accommodations are described as very comfortable, with fresh sheets and a pleasing arrangement. While the pool area seemed to have some concerns, mostly the hotel maintains a generally high standard of cleanliness that leaves guests satisfied and ready to return.

Staff
Visiting 'Holiday Inn Express Indianapolis South by IHG' promises a welcoming and inviting experience, largely thanks to its exceptional staff. Guests consistently highlight the friendliness and accommodating nature of the team, ensuring every aspect of their stay is pampered with care. Whether it's the warm greeting at check-in or the attentive service throughout their visit, the staff excels in creating a comfortable and pleasant atmosphere. Guests frequently note the professionalism and helpfulness encountered at various touchpoints, with special praise often given to individuals who go above and beyond. While a few isolated reviews mention issues with communication, the overall consensus is overwhelmingly positive, with many guests expressing appreciation for the hard work and dedication of the hotel personnel. From assisting with travel directions to making unique situations manageable, the staff consistently enhances the guest experience, making it a standout feature of the hotel.

Pool
Guests at the Holiday Inn Express Indianapolis South by IHG have shared mixed experiences with the hotel's pool facilities. Many families noted that kids particularly loved the pool, providing them with plenty of enjoyment during their stay. Positive remarks highlight that the pool and hot tub areas are largely well-maintained, providing a clean and relaxing environment. The good temperature of the pool added to its appeal for many guests looking to unwind.

However, there were some criticisms about the pool being occasionally closed due to maintenance issues, such as waiting for parts for the heater and pump. A few reviews mentioned that the water was sometimes cloudy, and there was a shortage of towels for pool use. Occasional reports of a heavy chlorine smell and instances of dirtiness were noted, including a concerning smell that was described as unpleasant by some. Despite these issues, the pool area was frequently praised for its cleanliness and ease of access. Overall, the pool remains a popular feature of the hotel, drawing positive attention from guests, especially families.


Yes, Holiday Inn Express Indianapolis South by IHG has pool(s) that belong to one or more of the following categories: Indoor Pool.

No, a spa isn't available at Holiday Inn Express Indianapolis South by IHG.

Yes, Holiday Inn Express Indianapolis South by IHG welcomes dogs.

No, parking facilities aren't available at Holiday Inn Express Indianapolis South by IHG.

Yes, Holiday Inn Express Indianapolis South by IHG has a gym.

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