Ipoh4.59911200,
101.09983400,
No. 145, Jalan Sultan Abdul Jalil, Green Town(Show on Map)
8.7
Very Good
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1 room2 guests1 room, 2 guests
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Summary of reviewsSojourn Spa Hotel Ipoh offers a blend of accessibility and tranquility in a location near the city center. It's a strategic spot that allows for easy exploration of Ipoh's attractions, dining and entertainment options. Guests appreciate the peaceful surroundings while enjoying proximity to prominent areas like Greentown and heritage sites, making it a convenient and enjoyable stay.
Guests should note that breakfast is not included in the room rates. However, there is a café next to the hotel that serves an affordable and delicious breakfast, highly praised for its coffee. The hotel's restaurant operates from 8am with limited options, prompting guests to explore nearby cafés for a more varied breakfast.
The hotel features popular dining options with the Mama Kim restaurant noted for its healthy and tasty offerings and a busy yet well-regarded Chinese restaurant. While lacking a vending machine for late arrivals, the dining experience is generally well-received.
The rooms at Sojourn Spa Hotel Ipoh are applauded for their cleanliness, spaciousness and modern decor. Guests enjoy the well-maintained, beautifully decorated and comfortable rooms equipped with essential amenities. The calming aromas and chic interiors create a spa-like ambience. While soundproofing and minor maintenance issues are noted, the rooms provide a tranquil retreat.
Cleanliness is a highlighted feature with meticulous attention to detail. Guests find the rooms and common areas spotless and inviting, often enhanced by pleasant scents like lemongrass. Despite few minor issues, the overall standard of cleanliness is commendable.
The staff at Sojourn Spa Hotel Ipoh are frequently praised for their friendliness, professionalism and helpful nature. Guests appreciate the warm welcomes, smooth check-in processes and accommodating service. However, there are occasional mentions of language barriers and inconsistency in service quality.
Free WiFi at the hotel has mixed reviews with some appreciating the convenience of smart TVs and screencasting options, while many report issues with slow and unreliable internet.
Parking is convenient with free and secure spots, though limited availability and narrow spaces may pose challenges during peak times. Guests benefit from nearby parking options but should be prepared for potential inconvenience during busy periods.
Beds at the hotel receive strong positive feedback for comfort and quality, contributing to a restful stay. Though there are occasional concerns about softness and the need for mattress replacements, the overall impression remains favorable.
Sojourn Spa Hotel Ipoh provides a reasonably comfortable stay with a unique spa-like atmosphere but faces criticisms for issues such as soundproofing and outdated amenities. The accessibility features are mixed with some challenges for those needing specific accommodations.
In summary, Sojourn Spa Hotel Ipoh offers a comfortable and aesthetically pleasing stay backed by courteous staff, clean rooms and comfortable beds, though improvements in amenities and service consistency could further enhance the guest experience. Show more
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Guest House with Spa
This hotel focuses on providing a relaxing spa experience with a range of treatments. It is conveniently located in Green Town, making it an accessible option for those seeking a spa getaway in Ipoh.
Accessible Guest House
Sojourn Spa Hotel Ipoh is identified as a wheelchair accessible hotel, providing convenient and friendly accommodations for persons with disabilities. It offers easy access for wheelchairs to common spaces and features wheelchair accessible rooms and bathrooms.
Guest House Taking Steps Towards Sustainability
Guest House with Free Wi-Fi
Guest House with Parking
4-Star Guest House
Room Types
Deluxe Family Quadruple RoomProviding free toiletries, this quadruple room includes a private bathroom with a walk-in shower, a bidet and a hairdryer. This quadruple room features air conditioning, a seating area, flat-screen TV with satellite channels, as well as fruit for guests. The unit offers 2 beds.
Deluxe King RoomFeaturing free toiletries, this double room includes a private bathroom with a walk-in shower, a bidet and a hairdryer. This double room has air conditioning, a seating area, flat-screen TV with satellite channels, as well as fruit for guests. The unit has 1 bed.
Superior King RoomOffering free toiletries, this double room includes a private bathroom with a walk-in shower, a bidet and a hairdryer. This double room has air conditioning, a seating area, flat-screen TV with satellite channels, as well as fruit for guests. The unit has 1 bed.
Superior Twin RoomFeaturing free toiletries, this twin room includes a private bathroom with a walk-in shower, a bidet and a hairdryer. This twin room has air conditioning, a seating area, flat-screen TV with satellite channels, as well as fruit for guests. The unit has 2 beds.
Deluxe Family Triple RoomThe spacious family room features air conditioning, a seating area, as well as a private bathroom boasting a walk-in shower and a bidet. The unit has 2 beds.
Deluxe Queen RoomProviding free toiletries, this double room includes a private bathroom with a walk-in shower, a bidet and a hairdryer. This double room features air conditioning, a seating area, flat-screen TV with satellite channels, as well as fruit for guests. The unit offers 1 bed.
Premier Twin Room - Connecting (Subject availability)Providing free toiletries, this twin room includes a private bathroom with a walk-in shower, a bidet and a hairdryer. This twin room features air conditioning, a seating area, flat-screen TV with satellite channels, as well as fruit for guests. The unit offers 2 beds.
Premier King Room - Connecting (Subject availability)The spacious double room features air conditioning, a seating area, as well as a private bathroom boasting a walk-in shower and a bidet. This double room has a wardrobe, tumble dryer, flat-screen TV with satellite channels, as well as fruit for guests. The unit has 1 bed.
Duplex Family RoomThe spacious family room features air conditioning, a seating area, as well as a private bathroom boasting a walk-in shower and a bidet. The unit has 2 beds.
Duplex King RoomThe spacious twin/double room features air conditioning, a seating area, as well as a private bathroom boasting a walk-in shower and a bidet. This twin/double room has a wardrobe, tumble dryer, flat-screen TV with satellite channels, as well as fruit for guests. The unit has 1 bed.
Junior Family HomeThe spacious family room provides air conditioning, a seating area, as well as a private bathroom featuring a walk-in shower and a bidet. This family room features a wardrobe, tumble dryer, flat-screen TV with satellite channels, as well as fruit for guests. The unit offers 3 beds.
Signature Family HomeThe spacious family room features air conditioning, a seating area, as well as a private bathroom boasting a walk-in shower and a bidet. This family room has a wardrobe, tumble dryer, flat-screen TV with satellite channels, as well as fruit for guests. The unit has 3 beds.
Guest Reviews
8.7
Very Good
Location
Located near the city center of Ipoh, Sojourn Spa Hotel offers a blend of accessibility and tranquility. While it's not in the very heart of the bustling city, its slightly off-center position grants guests a peaceful retreat. Conveniently positioned, the hotel is just a short drive from the main town and major attractions with easy access to public transportation such as taxis and Grab.
Guests appreciate the proximity to a variety of restaurants, shopping malls and cafes, making it an excellent base for exploring local dining and entertainment options. For those who enjoy a quiet ambiance, the hotel's surroundings are calm yet close enough to the vibrant parts of the city – just minutes away by car.
Whether you’re walking to nearby spots like Ipoh Parade Mall or taking a quick taxi ride to the old town, the location supports easy exploration of Ipoh’s attractions. Despite being slightly removed from the central tourist areas, it’s noted for its strategic location near Greentown and heritage sites, offering guests the best of both worlds.
Overall, Sojourn Spa Hotel provides a clean, comfortable and convenient stay for visitors. Whether you’re arriving by car or relying on public transport, the hotel’s location ensures an enjoyable and stress-free visit to Ipoh.
Breakfast
When staying at Sojourn Spa Hotel Ipoh, guests should plan their breakfast arrangements in advance. The hotel does not include breakfast in the room rates, which is a notable difference compared to other nearby hotels with similar pricing. However, this does not mean guests are left without options. There's a conveniently located café next to the hotel where one can enjoy a cheap and delicious breakfast with special mentions of their signature coffee.
Those preferring to dine on-site should note that the hotel's restaurant opens at 8am. While some appreciated the breakfast once they figured out the ordering process, there are mentions of limited food options and minimal beverage choices. If looking for a more varied breakfast or an earlier start, guests might consider exploring the numerous cafés in the center of Ipoh, which is nearby.
Overall, while breakfast isn't a strong point at Sojourn Spa Hotel Ipoh, the accessible alternatives nearby make it manageable for guests seeking to start their day with a satisfying meal.
Dinner
The Sojourn Spa Hotel Ipoh offers a pleasant dining experience, particularly highlighted by the popular Mama Kim restaurant which serves nice and healthy food. Guests frequently praise the delicious food and excellent service at the restaurant, making it a well-regarded dining option within the hotel. The superb Chinese restaurant on-site also garners positive feedback and seems to be particularly busy during dinner times, reflecting its popularity among diners.
However, for those arriving late, a vending machine would be a beneficial addition for quick snacks as an alternative to dinner options. While coffee is not provided, guests can enjoy jasmine tea and water provided by the hotel. The hotel's unique herbal spa services also include dining options with snacks, enriching the overall experience. Despite some minor inconveniences, the dining options at Sojourn Spa Hotel Ipoh stand out, catering well to guests' culinary preferences.
Rooms
The rooms at Sojourn Spa Hotel Ipoh have garnered impressive reviews from guests, emphasizing cleanliness, comfort and spaciousness. Guests frequently compliment on the large, beautifully decorated and well-maintained rooms with many noting a relaxing ambience enhanced by pleasant aromas. The hotel's interiors are modern, chic and Instagramable, contributing to a soothing and welcoming atmosphere akin to a spa.
People appreciate the thoughtful layout and practical furnishings with some rooms featuring high ceilings and unique elements like wooden bathtubs and separate showers and toilets. The rooms are equipped with essential amenities, making for a comfortable stay, including high-quality shampoo and body wash from the Herbaline collection.
However, there are some recurring issues. Some guests mentioned that the rooms are not soundproof, leading to disturbances from neighboring rooms and hallways. Others noted minor maintenance issues such as dim lighting, poor ventilation in some areas and a lack of mini-fridges and electric kettles. Some rooms exhibited signs of wear and tear.
Despite these drawbacks, the overall consensus is that Sojourn Spa Hotel Ipoh offers a comfortable and aesthetically pleasing stay with spacious rooms that are particularly well-suited for families and those looking for a tranquil retreat.
Beds
The beds at Sojourn Spa Hotel Ipoh have generally received positive feedback from guests. Many reviewers consistently praised the beds, describing them with terms like great, super comfortable, very comfy and superb mattress. Phrases such as extremely comfortable beds, perfectly comfy beds and comfortable beds and pillows highlight the overall satisfaction with the sleep quality provided.
Guests appreciated the spaciousness of the beds with mentions of large and king-sized beds adding to the comfort. The bedding was also noted as excellent with some comments specifically mentioning comfortable and white clean sheets that contributed to a pleasant stay. Families and individual travelers alike found the beds to suit their needs well, making the environment conducive to rest and relaxation.
However, there were a few points of concern regarding the bedding. Some guests found the beds to be too soft or the mattresses sagged and needed replacement. There were occasional remarks about the cleanliness of the bed sheets and the quality of pillows, indicating that these areas could see improvement. Despite these minor issues, the general consensus remained positive with many guests recommending the hotel for its comfortable sleeping arrangements.
Cleanliness
The reviews for Sojourn Spa Hotel Ipoh consistently highlight the exceptional cleanliness and inviting atmosphere of the establishment. Guests frequently describe the rooms as spotless, very clean and comfortable with meticulous attention to detail ensuring an aromatic and calming environment. Common areas and facilities are also praised for their superb cleanliness and well-maintained condition, contributing to an overall pleasant stay.
Rooms are noted for being not only clean but also spacious, modern and nicely decorated, adding to the ambiance. The presence of a lemongrass scent is a recurring positive aspect that enhances the calm and inviting environment. The quality of the furniture and amenities is frequently highlighted, along with the excellent maintenance of both individual rooms and communal zones.
However, there are a few mentions of minor issues such as occasional dust or neglected corners, but these instances appear to be rare and not reflective of the general standard of cleanliness. Some guests have noted that daily housekeeping services were lacking, which may require attention.
Overall, the hotel offers a very clean, comfortable and aesthetically pleasing environment, making it a highly recommended choice for travelers seeking a serene and spotless stay.
Staff
The Sojourn Spa Hotel Ipoh boasts overwhelmingly positive feedback regarding its staff, frequently highlighted for their friendliness, professionalism and helpful nature. Guests often praise the front desk team for their warm welcomes and comprehensive assistance, making check-in and check-out processes smooth and efficient. Many reviews mention the staff's dedication to details and their courteous, polite demeanor. Words like enthusiastic, accommodating and committed frequently appear, reflecting the overall guest satisfaction with the service provided.
The staff, including the receptionist and bellboys, were noted for being particularly pleasant and patient, going out of their way to address guests' needs and inquiries. The management team, led by figures such as Raymond, received kudos for their approachability and hospitality, contributing to a warm and inviting atmosphere.
However, it's important to acknowledge a few less favorable remarks where guests experienced issues such as some staff lacking fluency in English or not wearing masks indoors. There were also mentions of occasional rudeness and insufficient training among certain staff members, which detracts from the otherwise high standards of service.
In summary, while the Sojourn Spa Hotel Ipoh generally excels in staff service with many instances of exceptional and friendly customer interaction, there are occasional lapses that could benefit from improved training and consistency in service delivery.
Wi-Fi
The WiFi at Sojourn Spa Hotel Ipoh receives mixed reviews from guests. While some guests appreciate having good WiFi and the convenience of a smart TV with entertainment apps such as Netflix and YouTube, many others report several issues. Common complaints include a slow internet connection, unstable and unreliable service and instances where WiFi was completely unavailable. For those relying on a strong internet connection, these issues might be a significant drawback. On the other hand, the availability of screencasting for Androids offers some added convenience for guests looking to stream their own content.
Parking
Sojourn Spa Hotel Ipoh offers a mix of convenience and limitations when it comes to parking. One of the key highlights is the availability of free parking on the hotel premises, which is secured with 24/7 surveillance, making it an attractive option for self-driving guests. Moreover, ample parking spaces can be found near the hotel, ensuring guests can find a spot without much hassle.
However, there are some drawbacks. The parking area within the hotel itself is limited and can quickly fill up, especially during peak hours. Some reviews mention that the parking spots are small and the surrounding roads are narrow, which might pose challenges for larger vehicles. Additionally, the shared parking arrangement with the nearby MAMA Kim restaurant can sometimes exacerbate the parking crunch.
While there are designated parking spots for guests and easy roadside parking options available, the lack of sheltered parking spaces means vehicles might be exposed to rain and bird droppings. Despite these shortcomings, guests generally find the parking to be convenient, particularly because it is free. But during busy periods, finding a parking spot may require patience.
3 Star
Sojourn Spa Hotel Ipoh provides a mixed experience for its guests, balancing between worthwhile amenities and areas needing improvement. Many appreciated the spa-like ambience and the pleasant essential oil fragrance that permeates common areas, enhancing the overall feel of tranquility and relaxation. The body shampoo with a lemongrass scent also received commendations.
However, the hotel's soundproofing remains a critical issue with several guests noting disturbances from noisy neighbors and ongoing renovations. The rooms, while adequate, were described as dark with outdated furniture and grim lighting. Essential amenities such as a minibar and kettle are lacking, which detracts from the convenience offered.
Although some find the pricing justifiable for the level of service and facilities provided, others argued it was on the high side for the room size and overall experience, describing it as below a three-star standard. Concerning hygiene and maintenance, there were mentions of an old and tainted toilet rug and an overall sense that the hotel did not fully meet the expectations set by its rating.
Overall, while Sojourn Spa Hotel Ipoh offers a reasonably comfortable stay with a unique spa-like atmosphere, it falls short in some fundamental areas, particularly soundproofing and modern amenities, leading to a mixed reception among its guests.
Accessible
Sojourn Spa Hotel Ipoh appears to offer a mixed experience when it comes to accessibility for guests with disabilities. The hotel is noted for its easy accessibility and well-facilitated laundry services, ensuring convenience for guests. The centrally located property makes it easy for guests to walk to the city center, popular tourist areas, Greentown restaurants and other attractions. Well-accessible parking and close proximity to bus stations add to the hotel's convenience.
The shared tea room with eco-friendly touches like reusable towels and water in glass jars is appreciated, along with other features such as good lighting in common areas and a soothing environment. Helpful staff further enhance the experience by assisting with practical needs like storing breast milk and booking bus tickets.
However, their accessibility features are limited. While there are elevators for carrying luggage, the absence of an elevator to all floors and the small room sizes that do not fit wheelchairs pose challenges. Additionally, the dim lighting in some areas is not elderly-friendly, detracting from the overall experience for some guests. Common areas with limited space also minimize the comfort for those with mobility issues.
Overall, Sojourn Spa Hotel Ipoh has a number of positive attributes but may not fully meet the needs of all guests with disabilities.
No, Sojourn Spa Hotel Ipoh doesn't have any pool.
Yes, a spa is available at Sojourn Spa Hotel Ipoh.
No, Sojourn Spa Hotel Ipoh doesn't allow dogs.
Yes, parking facilities are available at Sojourn Spa Hotel Ipoh.