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Sorriso Thermae Resort & Spa

Ischia , Via Provinciale Panza 209 (Show on Map)

8.2

Very Good

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Summary of reviewsSorriso Thermae Resort & Spa, located on the captivating hillside of Forio, offers breathtaking views of the Mediterranean Sea from its strategically positioned rooms and restaurant. Guests can enjoy easy access to Citara Beach and Poseidon Therme, enhancing the appeal with thermal pools and a complimentary shuttle service. Despite some dated elements in the hotel structure, the serene environment with Mediterranean aromas in its cuisine offers a tranquil escape, particularly appreciated by those over 50. The panoramic vistas and excellent service make this resort a favored destination on the island.

The breakfast experience at Sorriso is generally well-received, featuring a plentiful and varied buffet catering to sweet and savory preferences. Set against the backdrop of Citara Bay, the breakfast terrace enhances the dining experience, while local specialties add regional flair. Although some area aspects do not meet expectations of a four-star standard, such as beverage variety and quality of certain items, delicious pastries and fresh offerings contribute to an invigorating start to the day.

Dinner experiences offer mixed reviews, with the Oasis restaurant lauded for its excellent cuisine, affordability, and sensational views. The appetizer buffet is praised, although the main hotel restaurant's fixed menu and pricing occasionally disappoint guests. Despite these inconsistencies, the overall dining experience benefits from outstanding service and charming settings.

Room experiences vary, with many guests admiring the spaciousness, cleanliness, and stunning sea views from balconies. Modern refurbishments enhance comfort, although some rooms suffer from dated features and inconvenient locations—up to a 15-minute walk from hotel services. While some accommodations require minor repairs and consistent updates to maintain a four-star standard, the tranquility and remarkable ocean vistas leave many guests delighted.

The resort receives commendation for its cleanliness, with rooms and common areas consistently well-maintained. Impeccably clean pools and the overall inviting atmosphere contribute greatly to guest satisfaction, supported by a friendly and attentive staff. While minor concerns persist, such as older bathrobes and certain pool facilities needing better upkeep, the resort's dedication to a clean environment is evident.

The staff at Sorriso are known for their professionalism and welcoming nature. Their helpfulness and friendliness significantly enhance the guest experience, with many guests praising the commitment of bar, restaurant, and wellness center teams. Though some guests noted isolated staff demeanor issues, the overall impression remains positive.

The spa facilities are highly praised, with clean, beautifully structured pools and extensive wellness options. The thermal waters provide a relaxing escape, with the availability of top-notch services and reasonable pricing for treatments. Despite occasional abbreviated sessions, the spa remains a highlight, contributing to the resort's commendable appeal.

The thermal pools are a standout feature, with both outdoor and indoor options accessible 24/7. Guests appreciate the clean, lush surroundings and the comforting temperatures that allow enjoyment even during cooler months. The views over Citara beach, especially during sunset, enhance the pool experience, adding to the resort's allure.

Access to Citara Beach is facilitated by a convenient shuttle service, although adventurous guests can opt for a walk or descent via a steep staircase. The beach provides a serene destination for relaxation and mild physical activity.

Beds at the resort receive mixed feedback, with concerns about hardness and combined mattresses affecting comfort. While creative touches contribute to guest experience, variability in bed comfort indicates room for improvement to meet luxury expectations consistently.

Finally, some guests have felt that the resort does not consistently meet four-star standards, citing inadequacies in accommodation quality and breakfast options. Despite being built in a picturesque location, certain elements and services fall short of the premium classification. While improvements are necessary to align fully with four-star aspirations, its overall appeal lies in the stunning location, thermal amenities, and exceptional staff service.
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Hotel with Spa

This resort features four swimming pools and a spa, with guests frequently praising the quality and heat of the indoor and outdoor thermal pools.

Family Friendly Hotel

This resort provides thermal pools and spa treatments, offering relaxation for parents. The facilities and services cater to families seeking a rejuvenating vacation.

Hotel with Swimming Pool

This resort features multiple thermal pools, a wellness center, and beautiful gardens, providing a relaxing and therapeutic pool experience.

Heated Pool Indoor Pool Children's Pool Outdoor Pool

Hotel with Parking

This resort offers a car park on-site free of charge for guests. Free self-parking and valet parking are also available, providing multiple convenient parking options.

Hotel with Gym

This resort provides a thermae spa experience along with fitness amenities. It's well-suited for guests seeking both therapeutic treatments and exercise options.

Hotel for Yoga

This Ischia resort is known for its thermal baths and wellness programs, which include various yoga styles and meditation sessions. The focus on natural healing and diverse yoga offerings caters to both beginners and advanced practitioners.

Hotel with Outdoor Pool

This resort features outdoor pools for guests. It is located in Forio d'Ischia.

Hotel with Children's Pool

Located in Ischia, this resort features multiple thermal pools suitable for children, a dedicated kids' club, and family-friendly entertainment. The spa also offers treatments for younger guests, ensuring a relaxing experience for the whole family.

Hotel with Indoor Pool

This resort features thermal pools and a spa, offering a relaxing and therapeutic environment. Guests can enjoy various spa treatments and thermal facilities for a rejuvenating experience.

Hotel with Heated Pool

This resort includes a heated swimming pool and an indoor swimming pool. These are part of the hotel's thermal spa facilities.

Luxury Hotel

Hotel near The Beach

Hotel for Honeymoon

Dog Friendly Hotel

Dogs Stay Free

Romantic Hotel

Business Hotel

4-Star Hotel

Hotel where Dogs Stay Free

Room Types

Classic Double Room This room offers either a balcony or a terrace. It has satellite TV, air conditioning, and a minibar.

Comfort Double Room with Sea View This comfort double room offers a balcony or a terrace with sea view. It has satellite TV, air conditioning, and a minibar.

Double Room - Separate Building Outside the Complex This air-conditioned room has satellite TV, a minibar and a patio or balcony overlooking the garden. The private bathroom comes with a hairdryer. The room is in a separate building, located 150 metres from the resort across a road. All facilities of the resort are available. Please note that this room has capacity for 1 extra bed.

Classic Triple Room This room offers either a balcony or a terrace. It has satellite TV, air conditioning, and a minibar. Please note that this room has capacity for 1 extra bed.

Triple Room - Separate Building This air-conditioned room has satellite TV, a minibar and a patio or balcony overlooking the garden. The private bathroom comes with a hairdryer. The room is in a separate building, located 150 metres from the resort across a road. All facilities of the resort are available. Please note that this room has capacity for 1 extra bed.

Classic Single Room This room offers either a balcony or a terrace. It has satellite TV, air conditioning, and a minibar.

Suite with Spa Bath and Spa Access Featuring a terrace with a private pool and direct access to the spa, this air-conditioned suite comes with free Wi-Fi, a flat-screen TV, a minibar and a spa bath.

About Sorriso Thermae Resort & Spa

License: 15063031ALB0190, IT063031A16B9RJVQG

Guest Reviews

8.2

Very Good

Location

Nestled on the picturesque hillside of Forio, Sorriso Thermae Resort & Spa boasts an enviable location with breathtaking views of the Mediterranean Sea. The panoramic vistas from both the rooms and the restaurant, especially during sunset, offer a stunning backdrop that leaves a memorable impression on guests. The hotel is conveniently situated within walking distance of Citara Beach and Poseidon Therme, allowing visitors to enjoy the island's natural beauty and thermal wonders. With its proximity to bus stops and access to the center of Forio, guests find it easy to explore the surrounding area.

The resort features well-maintained thermal pools and provides a shuttle service to the beach, adding to its appeal as a relaxing getaway. While the structure of the hotel may have dated elements, its strategic location compensates, offering a tranquil escape for those seeking a serene environment, particularly appealing to those over 50. The hotel's setting not only provides easy access to nearby attractions but also an inviting atmosphere enhanced by the enchanting soundscape of Mediterranean aromas in its cuisine. With its unrivaled views and excellent service, Sorriso Thermae Resort & Spa remains a favored destination on this beautiful island.

Breakfast

Sorriso Thermae Resort & Spa offers a breakfast experience that generally garners positive remarks from guests, with a few mixed reviews. Guests frequently highlight the plentiful and varied options available on the breakfast buffet, emphasizing a generous selection that caters to both sweet and savory preferences. The breakfast setting—a terrace with a breathtaking view of Citara Bay—adds an element of enjoyment, making it a favored aspect of the stay for many.

Guests often praise the delicious pastries and fresh offerings which contribute to the buffet's appeal. The location itself, with panoramic sea views, enhances the overall dining experience, providing an invigorating start to the day. Another notable aspect is the assortment of local specialties incorporated into meal options, reflecting the regional culinary flair.

However, some guests find the quality of certain items to be lacking, describing them as industrial or overly touristy. Comments point out inconsistencies in the hotel's breakfast standard, with some expressing that expectations for a 4-star establishment are not always met in terms of variety and beverage availability.

Despite these mixed feelings, many reviews maintain that the breakfast is abundant, making it both filling and satisfying for the majority of visitors. Additionally, little touches like delicious croissants often receive individual praise, striking a balance between variety and quality that resonates well with those who appreciate a comprehensive morning meal.

Dinner

Sorriso Thermae Resort & Spa offers a varied dining experience that receives mixed feedback from guests. Many reviewers express delight in dining at the Oasis restaurant, highlighting its excellent cuisine, affordable pricing, and sensational views, making it a perfect setting for a romantic meal. The hotel is praised for its appetizer buffet, and several guests commend the good quality of the food and the outstanding service provided by the waitstaff.

Despite the highlights, not all experiences were positive. Some guests found dinner at the main hotel restaurant to be overpriced and lacking in quality. There are mentions of disappointing experiences due to the fixed menu and the quantity over quality approach at the Trop Cantine restaurant. Complaints about extreme heat in the dining area and late dinner service also surfaced among the reviews.

Overall, while some dining options at the Sorriso Thermae Resort & Spa are cherished for their exquisite taste and setting, others fall short of expectations, leaving room for improvement in both quality and service management.

Rooms

At Sorriso Thermae Resort & Spa, guests had varied experiences with the rooms, ranging from positive admiration to areas of concern. Many reviews praised the spaciousness and cleanliness of the rooms, especially those with stunning sea views and balconies that offered serene ocean vistas. Several rooms were noted for being well-appointed, providing all necessary comforts, and featuring modern refurbishments.

However, some guests found the rooms somewhat dated, pointing out issues such as broken shower shelves and inefficient air-conditioning. Disparities in quality were mentioned—for instance, accommodations in the annex exceeded expectations despite being far from the main hotel, over 600 meters away. Some found the location inconvenient, with rooms situated in external structures up to a 15-minute walk from hotel services.

While the double beds were sometimes two singles pushed together, and a few rooms had limited amenities, many guests appreciated the lovely views and quiet settings. There's general agreement on the need for some renovations to align with a 4-star standard, and the inconvenience of waiting for minor repairs posed occasional dissatisfaction. Despite these mixed reviews, the exceptional views and comfort provided by several rooms left many visitors delighted by their stay at the resort.

Beds

Sorriso Thermae Resort & Spa offers a mixed experience when it comes to bedding quality. While some guests have appreciated the presence of comfortable double beds, others have noted that their sleep experience did not quite meet the expectations of a superior 4-star hotel. A common point of feedback highlights discomfort, with descriptions of hard single mattresses combined to form queen-sized beds, sometimes resulting in guests feeling the springs through the bedding. Some guests found the pillows offered to be thin and basic, leaving a desire for additional options. Others have remarked on odd non-breathable bedsheets, which contribute to an overall lack of comfort. Despite these concerns, creative touches such as heart shapes made with rose petals on the beds bring a nice visual element to the guest experience. Overall, while there are positive aspects, the bed comfort seems to vary greatly, without consistently meeting expectations for luxury in certain cases.

Cleanliness

Sorriso Thermae Resort & Spa generally receives positive reviews regarding the cleanliness of its facilities. Guests frequently highlight that the rooms are clean and well-maintained, with daily cleaning services ensuring high standards are upheld. Many visitors appreciate the clean and tidy state of both the private guest rooms and common areas, which are described as impeccably maintained, welcoming, and stocked with beautiful plants and flowers.

The hotel's pools, which are open 24/7, also receive accolades for their cleanliness, contributing to the overall relaxing and enjoyable experience. The resort's overall attention to cleanliness is noticed, as guests mention the structure meets their expectations with a welcoming atmosphere, supported by very helpful and friendly staff.

However, some reviews note areas for improvement, particularly mentioning certain rooms and indoor pool facilities not meeting the cleanliness level expected of a four-star standard. There is feedback of indoor hot tubs and thermal pools needing better upkeep to avoid issues like dirt and a musty smell. Additionally, some guests mention the absence of amenities such as a body lotion in a spa hotel and issues like old bathrobes lacking in cleanliness.

Overall, while there are areas that could benefit from attention, Sorriso Thermae Resort & Spa garners praise for its dedication to maintaining a clean and inviting environment for its guests.

Staff

The Sorriso Thermae Resort & Spa is well-regarded for its dedicated and amiable staff, who significantly enhance the guest experience. Numerous reviews highlight the friendliness and professionalism of team members, particularly those in the bar, restaurant, and wellness center. Guests are often welcomed with warm smiles, demonstrating the staff’s commitment to making every visitor feel comfortable and valued. Moreover, the attentive nature of the employees is noteworthy, as they consistently go above and beyond to accommodate guests' needs, including thoughtful gestures like room upgrades and accommodating transportation requests. Despite some critical remarks about certain staff members' demeanor, the overall impression remains positive due to exceptional hospitality exhibited by figures such as Luca and Saimir. The resort has maintained high standards through the years, continuing to impress with a helpful, courteous, and efficient service that contributes to a memorable stay for travelers seeking relaxation and enjoyment.

Spa

Sorriso Thermae Resort & Spa offers an impressive spa experience that's highly praised by guests. The thermal waters provide a relaxing haven, with beautifully structured pools that add to the charm. The extensive spa facilities are meticulously clean and include fitness and wellness options that appeal to health enthusiasts. The spa's standout features include a very large area dedicated to thermal treatments and a wellness center that ensures guest satisfaction. Visitors appreciate the availability of top-notch spa services, including massages at reasonable prices, and the spa's 24-hour accessibility. Although treatments might occasionally feel abbreviated, the overall quality remains high, making the spa a highlight of the resort. The thermal park and swimming pools are consistently noted as key attractions, offering generous bathing space within well-maintained grounds. With great exercise options alongside the spa services, the health-focused amenities contribute significantly to the resort's commendable reputation.

Pool

Sorriso Thermae Resort & Spa boasts an impressive array of thermal pools that have garnered praise from its guests. The resort features both outdoor and indoor pools, with the outdoor facilities accessible 24/7, providing an opportunity to enjoy soothing warm waters at any hour. The pools are remarkably clean and surrounded by lush plant life, enhancing the overall experience. Guests particularly appreciated the large thermal pools and noted that even smaller pools were conveniently located close to the rooms.

The outdoor thermal pools are a highlight, especially at night, when they create a spectacular ambiance against the backdrop of Citara beach and its mesmerizing sunsets. The pools maintain a comfortable temperature, allowing guests to enjoy swimming even during cooler months like November. Inside, the resort offers thermal baths complete with a pool and sauna, ensuring a relaxing retreat regardless of the weather.

While some areas could benefit from renovation, such as the staircase leading to the beach, the pools themselves continue to deliver an enjoyable experience. The combination of high-standard facilities and beautiful surroundings makes the pool area a standout feature of the Sorriso Thermae Resort & Spa, alongside spacious rooms, fantastic breakfast options, and the overall clean, well-maintained environment. With these attributes, the resort presents a delightful escape for anyone seeking relaxation in the comfort of thermal waters.

Beach

The Sorriso Thermae Resort & Spa offers a connection to the nearby beach through a useful and convenient shuttle service. This service facilitates access to the serene Citara Beach and the port of Forio, making beach outings accessible. For guests who prefer more independence, a 15-minute walk or a descent via a steep staircase from the hotel can be an option, providing a bit of exercise and adventure. For those who enjoy the convenience of transport, the shuttle operates at scheduled times, although some may choose to forgo it in favor of the stroll. The beach itself is well-regarded, offering a pleasant destination after the trek. Despite its distance, the proximity to the beach is beneficial for guests seeking a balance between relaxation and mild physical activity in their beach visits.

4 Star

Sorriso Thermae Resort & Spa appears to have fallen short of guests' expectations for a four-star experience. Descriptions suggest that the hotel does not meet the standards typically associated with its claimed rating. Many guests were particularly disappointed with the quality of accommodations, noting that the rooms and services did not reflect the premium classification suggested. Issues such as inadequate air conditioning and poor breakfast options compounded these sentiments. Built on a picturesque mountainside, the layout of the hotel added unnecessary challenges, especially the sections positioned downhill. Overall, the prevailing opinion is that Sorriso Thermae Resort & Spa is more aligned with a three-star rating, indicating a need for improvement to match its superior aspirations.

Yes, Sorriso Thermae Resort & Spa has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool, Children's Pool, Outdoor Pool.

Yes, a spa is available at Sorriso Thermae Resort & Spa.

Yes, Sorriso Thermae Resort & Spa welcomes dogs.

Yes, parking facilities are available at Sorriso Thermae Resort & Spa.

Yes, Sorriso Thermae Resort & Spa has a gym.

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