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Summary of reviewsHotel Châlet Du Lac, located in the idyllic village of Iseltwald right at the edge of Lake Brienz, offers an exceptional retreat for those seeking tranquility and scenic beauty. Guests are captivated by the stunning lake and mountain views, complementing the hotel's charming design and ample direct lake access. The setting is perfect for excursions to nearby attractions like Giessbach waterfalls and dining on the restaurant's lakefront terrace adds to the magical ambiance.
The breakfast service at the hotel is highly praised for its extensive variety and quality, featuring both cold and warm dishes, fresh fruits, muesli and exceptional coffee. Guests appreciate dining on the terrace with spectacular views, despite some noting the early end time of 10 o’clock and occasional replenishment issues.
Dinner at the hotel's restaurant garners significant praise, particularly for its exceptional fish dishes, including the renowned fish fondue. The beautiful and romantic setting on the terrace overlooking the lake enhances the dining experience. The friendly staff and superb food quality add to the memorable experience, though the restaurant’s closure on Mondays and Tuesdays and higher prices are noted.
Guests find the rooms spacious, clean and beautifully designed with a charming old-style chalet décor. The breathtaking lake views from the balconies are a highlight, though some rooms could benefit from modern updates and air conditioning. Despite minor setbacks, rooms are generally cozy and comfortable, making for a delightful stay.
Cleanliness throughout Hotel Châlet Du Lac is consistently exceptional, from the guest rooms to common areas. The well-maintained, freshly renovated property and attentive daily cleaning by the dedicated staff contribute to a hygienic and pleasant environment.
The hotel staff receives continuous high praise for their friendliness, helpfulness and professionalism. From the reception, particularly Carlo, to the entire service team, the staff's warm and welcoming nature makes guests feel at home, significantly enhancing the overall experience.
The hotel's WiFi services receive mixed feedback; while many guests find it strong and reliable, some report intermittent connectivity issues.
Parking facilities are spacious, conveniently located and included in the room price, which guests greatly appreciate. This hassle-free experience is a significant advantage for those navigating the area by car.
Families find Hotel Châlet Du Lac very accommodating with a welcoming atmosphere and attentive staff who cater well to children. The setup is praised for providing a comfortable stay for families.
Ski enthusiasts benefit from the hotel's prime location, which offers easy access to nearby ski resorts, making it convenient for guests to enjoy skiing with minimal effort.
Beds are generally comfortable with many guests praising the bedding quality. However, opinions vary regarding firmness with some guests desiring more or firmer pillows.
As a three-star hotel, Hotel Châlet Du Lac frequently exceeds expectations, often compared to higher star ratings in terms of value and comfort. It offers a charming and authentic experience with a good balance of amenities and services.
Lastly, the hotel is exceptionally dog-friendly, warmly welcoming pets and ensuring they feel as comfortable as their owners. This pet-friendly policy makes it an attractive choice for guests traveling with their furry friends. Show more
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Categories
Hotel near Ski Resorts
While located in Iseltwald, it is still relatively close to Brienz and the Axalp ski resort. Axalp is a family-friendly ski area with 15 km of pistes.
Dog Friendly Hotel
The family-run hotel can be found in Iseltwald right on the shore of Lake Brienz and welcomes pets.
Hotel with Parking
Guests can utilize a complimentary car park during their stay, adding to the convenience of their visit.
Free parking is available on site.
3-Star Hotel
Situated in Iseltwald, this hotel offers a charming experience with views of Lake Brienz. Ideal for a relaxing getaway.
Family Friendly Hotel
Cheap Hotel
Room Types
Deluxe Double Room with Lake ViewThis room comes with a private bathroom with a shower and a hairdryer and a balcony with a lake view.
Standard Double Room with Lake ViewThis room comes with a bathroom with a shower and a hairdryer. A TV with satellite channels is also available.
Standard Double Room with Mountain ViewPlease note that extra beds are not available in this room type.
Budget Double Room Without viewPlease note that extra beds are not available in this room type.
Deluxe Single Room with Lake ViewThis room features a balcony with a lake view.
Please note that extra beds are not available in this room type.
Budget Single Room without viewPlease note that extra beds are not available in this room type.
Honeymoon Cloy Room - Crash Landing on YouThis double room is comprised of a TV with satellite channels, a private bathroom as well as a balcony with lake views. The unit has 1 bed.
Budget Double or Twin Room with Lake ViewThis twin/double room includes a TV with satellite channels, a private bathroom as well as a balcony with lake views. The unit offers 2 beds.
Rasta's RoomThe double room offers a tea and coffee maker, a seating area, a balcony with lake views as well as a private bathroom featuring a walk-in shower.
Budget Double RoomThe unit has 2 beds.
Guest Reviews
8.9
Excellent
Location
Nestled in the picturesque village of Iseltwald, Hotel Châlet Du Lac boasts an exceptional location right on the edge of Lake Brienz. The hotel's setting is often described as idyllic, serene and magical, making it a perfect retreat for those seeking tranquility. Guests are enamored by the stunning lake and mountain views, often remarking that the scenery is even more breathtaking in person than in pictures.
The hotel’s charming design complements its surroundings, offering direct lake access with ample parking. It serves as an ideal starting point for various excursions, including visits to nearby tourist attractions such as the Giessbach waterfalls. The peaceful town and beautiful environmental setting provide a calming backdrop for a relaxing stay.
Dining on the restaurant terrace by the lake adds another layer of charm with many guests highlighting the exceptional ambiance and setting. Whether for a family stay, a romantic weekend getaway or an overnight stop, the hotel's prime location, combined with its aesthetic appeal and welcoming staff, make it a highly recommended destination.
Overall, the views from the hotel — whether from a lake-facing room or a balcony — are described as magnificent and dreamlike. The setting by Lake Brienz is frequently deemed exceptional, beautiful and unparalleled, making Hotel Châlet Du Lac an ideal haven for travelers seeking both restful solitude and scenic beauty.
Breakfast
Hotel Châlet Du Lac receives widespread praise for its breakfast service, often highlighted for its quality and variety. Guests consistently mention the extensive selection, noting the inclusion of both cold and warm dishes, along with fresh products like fruit and muesli. Many describe the breakfast as delicious, very good and even exceptional.
Several reviews applaud the breakfast buffet's high-quality offerings with some particularly enjoying breakfast on the terrace, citing the spectacular view. The hearty, rich spread includes standout items such as fresh lake fish and a delightful breakfast with a good selection of cheese. The coffee is also appreciated for its excellence.
However, some guests indicate areas for improvement. There are mentions of limited variety, occasional lack of replenishment and extra charges for certain items like eggs and rolls. It’s also noted that breakfast service ends at 10 o'clock, which might be too early for some. Despite these minor setbacks, most guests find the breakfast satisfactory, especially considering the hotel's three-star rating.
Overall, the breakfast at Hotel Châlet Du Lac is well-regarded with many guests positively underscoring the quality and generosity of the buffet. The friendly and attentive staff further enhance the breakfast experience, making it a recommended highlight for visitors.
Dinner
The dining experience at Hotel Châlet Du Lac has received significant praise from guests with many highlighting the exceptional quality of the meals. The restaurant is renowned for its excellent fish dishes with the fish fondue being a standout favorite among diners. Patrons frequently described the dinners as very good, delicious and even breathtaking, reflecting the high standards of the kitchen.
Guests appreciated the superb service and the friendly, helpful staff who contributed to a welcoming atmosphere. Diners also enjoyed the beautiful, romantic setting of the restaurant, particularly the terrace offering stunning views of the lake, enhancing the overall dining experience.
However, there are a few points to note. Some reviews mentioned that the restaurant can be quite busy, which might affect the availability of dishes. Additionally, the restaurant is closed on Mondays and Tuesdays, which could be inconvenient for some guests. A few reviews also pointed out the higher prices and the limited selection of vegetarian options.
Despite these minor issues, the overall feedback emphasizes the hotel's excellent cuisine, especially the fresh local fish dishes prepared by the owner chef. With its delicious food, great ambiance and superb lake views, the restaurant at Hotel Châlet Du Lac offers a memorable dining experience for visitors.
Rooms
The rooms at Hotel Châlet Du Lac come highly praised for their spaciousness and cleanliness. Guests frequently highlight the generously sized accommodations, including very large and cozy rooms, rooms with balconies and stunning views of the lake. The rooms' décor exudes a charming, nostalgic, old-style chalet look with traditional Savoyard decoration and lots of wood.
Many reviewers enjoyed the beautiful and chic designs with some rooms being lovingly and neatly renovated while maintaining a cozy and comfortable feel. The lake views from balconies were a recurring theme with guests marveling at the breathtaking scenery right from their rooms.
While the spaciousness is often mentioned, some guests did find their accommodations on the smaller side with a few noting that these rooms could benefit from air conditioning or modern updates. Despite these minor setbacks, the overall consensus remains positive with the cleanliness and comfort frequently lauded alongside the rustic charm and classic decor.
For those who were upgraded, the experience was nothing short of splendid, particularly when it included vista views of the serene lake. Although some facilities are described as slightly outdated or in need of renewal, the hotel's cozy, well-furnished and quiet rooms make for a delightful stay, suitable for both short and extended visits.
Beds
At Hotel Châlet Du Lac, guests often highlight the comfort of the beds and the overall cozy atmosphere of their rooms. Many have found the bedding to be very comfortable with some emphasizing the pleasure of new linen and clean bedding, which contributes to their restful stays. Although the rooms may be relatively small, guests still appreciate their comfort and coziness.
However, opinions on the firmness of the beds vary with some finding them a bit firmer than usual and mentioning the occasional discomfort of older beds. Pillows are a recurring point of feedback; while a few guests praise them as being very comfortable, others find them too soft or thin, indicating a need for more or firmer pillows.
Despite these mixed reviews, the general sentiment towards the bed quality at Hotel Châlet Du Lac remains positive with many guests satisfied and able to enjoy a good night's sleep. The hotel staff continues to ensure that overall bedding quality meets a reasonable standard of cleanliness and comfort, which many guests appreciate.
Cleanliness
Hotel Châlet Du Lac consistently impresses guests with its exceptional cleanliness. Numerous reviews highlight the impeccable standards maintained throughout the property, from the common areas to individual rooms. Visitors frequently describe the rooms as very clean and tidy with some even noting that cleanliness levels were squeaky clean and spankingly clean. The hotel staff's dedication to daily cleaning and fresh towels is also appreciated by guests.
The hotel's cleanliness extends beyond the guest rooms to its overall facilities, which are kept in well-maintained and immaculate condition. Many guests also commend the hotel for being neatly renovated and organized, ensuring a comfortable stay. The friendly and attentive staff contribute to the welcoming and hygienic environment. Additionally, the hotel's tastefully furnished interiors add to the overall pleasant experience for visitors. Despite a few mentions of smaller room sizes, the general sentiment remains overwhelmingly positive regarding the hotel's cleanliness and comfort, making it a reliable choice for travelers prioritizing hygiene.
Staff
Hotel Châlet Du Lac's staff consistently receives high praise from guests for their exceptional friendliness and helpfulness. The team is described as welcoming and warm, making guests feel right at home from the moment they arrive. Many reviews highlight the staff's professionalism and competence, ensuring that service is seamless and efficient. The front desk, particularly Carlo, stands out for providing knowledgeable and immediate assistance.
Guests often mention the consistency of the staff's friendliness and attentiveness, whether it’s the receptionists, waiters or the owners themselves. The accommodating nature of the hotel personnel contributes significantly to the overall pleasant experience with many guests appreciating the multilingual service and insider advice offered.
Notably, several reviews commend the staff for their excellent customer service, describing them as passionate, polite and always smiling. This consistent high level of service, combined with a welcoming atmosphere, ensures that guests feel well-cared for during their stay, often resulting in highly recommended ratings.
Wi-Fi
Hotel Châlet Du Lac has received mixed feedback regarding its internet services. Most guests appreciated the well-connected, professional and very smooth WiFi, describing it as strong, fast and essential. The complimentary WiFi was widely available throughout the premises and many found it reliable for their needs. However, some reviews pointed out areas for improvement, noting instances of intermittent and terribly slow connections. Overall, while the WiFi generally meets guests' expectations, there are occasional issues that could be addressed to ensure a consistently good experience for all visitors.
Parking
Hotel Châlet Du Lac offers a highly satisfactory parking experience for its guests. The hotel boasts a spacious parking lot with numerous ample spaces, ensuring that finding a spot is hassle-free. Parking is conveniently located near the hotel, making it easy for guests to access their vehicles. One notable aspect is that parking is included in the room price, adding significant value to the stay. Reviews consistently highlight the free parking availability, which is both an essential and appreciated amenity for guests navigating the area by car. Whether arriving late or planning day trips, the well-organized and extensive parking facilities at Hotel Châlet Du Lac make it exceptionally accommodating and convenient for all visitors.
Family
Hotel Châlet Du Lac is highly regarded as a family-friendly destination suitable for guests traveling with children. Numerous reviews highlight that the hotel provides a welcoming atmosphere for families with accommodating staff who are notably attentive and considerate towards kids. Guests often mention the relaxing family atmosphere and commend the hotel for being fond of children. Bilingual staff, including those proficient in Spanish, enhance the experience for diverse visitors. The hotel’s setup, including provisions for multiple rooms, is consistently praised for its suitability for family stays. Many reviews recommend this hotel for families seeking a comfortable and enjoyable stay, noting the helpfulness of staff in small yet appreciated gestures such as assisting with luggage.
Ski
Hotel Châlet Du Lac is ideally situated for ski enthusiasts, offering convenient access to nearby ski resorts. The location is praised as a great place to explore skiing, making it easy for guests to enjoy various ski activities. Visitors appreciate that it is right by the slopes, allowing for downhill skiing with minimal effort. The proximity to the ski areas is highlighted with some mentioning it requires just a good walk to reach the skiing spots. Overall, the hotel's advantageous location makes it a favorable choice for those looking to delve into skiing adventures.
3 Star
Hotel Châlet Du Lac is an authentic and charming accommodation that provides great value for a three-star hotel. For its category, the property is quite commendable with many guests highlighting that it feels more luxurious than a typical three-star property, even comparing it to a four-star hotel. The pricing is deemed decent, making it a good choice for budget-conscious travelers. Despite having basic facilities and amenities, the hotel manages to offer an experience that some guests liken to five-star quality. Overall, it is a simple, classic three-star hotel that meets and sometimes exceeds expectations.
Dog Friendly
Hotel Châlet Du Lac stands out as an exceptionally dog-friendly establishment, perfect for a winter retreat. Pets are warmly welcomed, making it a popular choice for those traveling with their furry companions. Dogs are not only allowed but are also greeted with enthusiasm, ensuring that both guests and their pets feel comfortable and well-cared for. The hotel's commitment to being dog-friendly enhances its appeal for pet owners seeking a welcoming and accommodating environment.
No, Hotel Châlet Du Lac doesn't have any pool.
No, a spa isn't available at Hotel Châlet Du Lac.
Yes, Hotel Châlet Du Lac welcomes dogs.
Yes, parking facilities are available at Hotel Châlet Du Lac.