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Summary of reviewsHotel Isabel enjoys high praise from guests for its superb location, which is almost in the heart of a small town and just a short walk from a magnificent beach and coastline. The hotel's proximity to various amenities, such as restaurants, bars, supermarkets and entertainment areas, enhances its appeal. Guests particularly appreciate the ability to explore the town and enjoy leisure activities without the need for a car. Cleanliness, comfortable beds and overall value for money are additional highlights frequently noted.
Guests generally enjoy the breakfast, appreciating its variety and quality. The breakfast buffet, featuring cold cuts, fresh fruit, freshly toasted bread and pastries, is often described as delicious and hearty, especially considering the hotel’s 2-star rating. However, some guests found the offerings a bit repetitive and priced on the higher side.
Dinner at Hotel Isabel garners positive remarks for its delicious and well-prepared food with seafood dishes frequently praised. The inclusion of dinner in the meal plan and the affordability of the restaurant are highlighted. The dining experience is enhanced by the helpful and attentive staff. Some criticism revolves around the repetition of the daily menu and occasional use of frozen ingredients, but overall, guests find the dining experience enjoyable.
The rooms receive mixed reviews. Many guests appreciate the cleanliness, spaciousness and comfortable beds. Some rooms feature lovely balconies with nice views, which guests enjoy. However, there are significant concerns regarding outdated furnishings, poorly functioning bathrooms and noise issues due to inadequate soundproofing. Electrical problems and occasional cleanliness issues are also mentioned.
Cleanliness overall is well-regarded with many guests commending the hygiene levels in rooms and bathrooms. The efficiency and kindness of the cleaning staff are frequently noted, though there are some isolated reports of cleanliness issues that suggest a need for improved consistency.
The staff at Hotel Isabel is widely praised for their exceptional customer service. Guests consistently highlight the welcoming, respectful and accommodating nature of the entire team, from receptionists to waiters. Their dedication to guest satisfaction significantly contributes to the hotel's pleasant and comfortable atmosphere.
The beach near Hotel Isabel is a major draw with guests raving about the short walk to the clean and spacious coastline. The convenient location allows for spontaneous beach outings and easy access to surrounding amenities and entertainment options.
Parking at the hotel can be a bit challenging with limited private parking facilities that fill up quickly. However, a nearby public parking lot provides a convenient alternative. Secure parking for motorcycles and a clean area for taxis and Ubers are additional features, though flexibility and patience might be required during peak times.
For families, Hotel Isabel provides a welcoming and accommodating environment. The hotel takes care of family needs with thoughtful details, comfortable rooms and a generally positive atmosphere. Some minor inconveniences with room size and configuration are noted, but the overall experience is positive, making it a good choice for those traveling with children.
The beds receive mixed but largely positive reviews with many guests highlighting their comfort and the clean state of the bedding. However, there are complaints about the firmness or softness of mattresses, sometimes described as antiquated or noisy and issues with bed size or availability.
In summary, Hotel Isabel is highly praised for its excellent location, cleanliness and the friendliness of its staff. While there are areas for improvement, particularly in room updates and parking logistics, the overall experience is positive, making it a solid choice for both leisure and family travelers. Show more
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Categories
Hotel near The Beach
Situated on Juan Hormaechea, Isla Playa, this hotel offers convenient beach access. The location is suitable for beach vacations.
Hotel with Free Wi-Fi
This hotel provides free Wi-Fi for guests. Specifics on the internet service's performance are not detailed.
Family Friendly Hotel
Hotel with Parking
Cheap Hotel
Room Types
Double or Twin RoomAll heated rooms have a balcony and feature tiled floors. There is a TV, safe and wardrobe. The private bathroom comes with a hairdryer and free toiletries.
Triple Room with TerraceOffering free toiletries, this triple room includes a private bathroom with a bath, a bidet and a hairdryer. This triple room has a wardrobe, a tiled floor, a TV and a balcony.
Family Double RoomProviding free toiletries, this family room includes a private bathroom with a bidet and a hairdryer. The family room provides a wardrobe, a tiled floor, heating and a TV.
Special Offer - Double Room with Gastronomic PackageThis room includes:
- breakfast;
- sea-food menu for 2 people;
- a bottle of wine;
- dessert.
Guest Reviews
6.9
Rated
Location
Hotel Isabel boasts an excellent location highly praised by its guests. Situated almost in the heart of a small town, it provides convenient access to a superb beach and a magnificent coast, just a short walk away. The proximity to various amenities such as restaurants, bars, supermarkets, banks and entertainment areas adds to its appeal. Visitors appreciate the central positioning, making it easy to explore the town and enjoy leisure activities without the need for a car. Despite occasional mentions of the hotel's age and limited parking, the ideal location consistently receives positive feedback. The cleanliness, comfortable beds and overall value for money are additional highlights frequently noted in the reviews.
Breakfast
The reviews for the breakfast at Hotel Isabel are a mixed bag, but mostly positive. Guests generally appreciated the variety offered in the breakfast buffet, which includes options like cold cuts, fresh fruit, freshly toasted bread and pastries. Several guests praised the breakfast as very good, hearty and even exceptional for a 2-star hotel, highlighting its completeness and variety.
Many noted that the quality of the breakfast was good with some drawing favorable comparisons to higher-category hotels. Celiac guests were pleased with the special accommodations made for them. The breakfast was frequently described as delicious with an abundant offering.
However, there were some consistent criticisms. Several guests found the breakfast to be basic, repetitive and lacking in variety with some mentioning that it could be improved. The price point also seemed high to a few, considering the limited offerings. There were occasional mentions of logistical issues, such as the breakfast not being served until 9:00 AM and the bar service having no variety.
Overall, the hotel's breakfast garnered positive remarks for its variety and quality, but there are areas where guests felt improvements could be made, especially in terms of price-to-value ratio and service timing.
Dinner
Hotel Isabel’s dinner offerings have garnered a range of reactions from its guests with certain positive elements shining through. Many reviews highlight the food as delicious and well-prepared with particular praise for the use of good quality ingredients and skillful cooking. The seafood dishes, in particular, stood out to many patrons. The inclusion of dinner in the meal plan received favorable remarks, as well as the reasonable pricing and affordability of the restaurant.
Guests appreciated the helpfulness of the staff, especially when they accommodated special requests such as heating a child's meal. The overall dining experience benefited from attentive service and well-presented dishes.
However, certain aspects of the dining service did receive criticism. Several guests mentioned the repetition of the daily menu, expressing a desire for more variety. The dining options could seem limited since the same menu was served for both lunch and dinner. Some reviewers felt that the food was occasionally lacking with specific complaints about frozen ingredients and a less-than-exciting buffet selection.
Despite some mixed feedback, many guests found the dinner experience at Hotel Isabel to be enjoyable, highlighting the overall quality and deliciousness of the food as key strengths.
Rooms
The reviews for Hotel Isabel highlight a mix of positive and negative aspects concerning the rooms. On the brighter side, many guests appreciated the clean and spacious rooms, as well as the cleanliness and comfort of the bedding. Some noted that the rooms had lovely balconies with nice views, which added a pleasant touch to their stay. The dining service received high marks for excellent treatment and unbeatable quality. A few reviews also mentioned that the rooms were quiet, which contributed to a restful stay.
However, numerous reviews raised significant concerns. Many guests found the rooms to be old, outdated and in need of renovation. Common issues included poorly functioning bathrooms, outdated furniture and a general sense of wear and tear. Noise was a recurring complaint with many guests noting that the rooms were poorly soundproofed, making it easy to hear neighbors and outside disruptions. Electrical problems were frequently mentioned, including a lack of outlets and poor room lighting. Additionally, some rooms had cleanliness issues, including dirty towels and bedding, unpleasant odors and insufficient regular cleaning services.
Overall, while the location and some aspects of the rooms provided a satisfactory experience for some guests, there is a strong consensus that the hotel would benefit greatly from updates and renovations to improve the overall guest experience.
Beds
Hotel Isabel's beds have garnered mixed reviews from guests with a notable emphasis on comfort. Many guests rave about the extreme comfort and quality of the beds and pillows, often describing them as very comfortable or super comfortable. Some even highlight the newness of the mattresses. Cleanliness of the beds is frequently mentioned positively, adding to the overall satisfaction of bed quality.
However, there are notable complaints as well. Several guests found the mattresses to be either very hard or uncomfortably soft with some describing them as antiquated, noisy or of poor quality. Others noted that the beds were small or even broken. A few reviews also mention that guests were forced to sleep in separate beds due to availability issues.
Despite these issues, the prevalent sentiment leans towards the positive, particularly regarding the comfort and cleanliness of the beds and pillows at Hotel Isabel.
Cleanliness
Hotel Isabel generally maintains good standards of cleanliness with many guests expressing satisfaction with the hygiene levels in rooms and bathrooms. Clean and tidy rooms are a common highlight, often described as spacious and well-maintained. Many reviewers praised the efficiency and kindness of the cleaning staff, noting that rooms and sheets are kept spotless and fresh. The frequent mention of specific cleanliness details, such as immaculate white bedding, reinforces the overall positive impression.
However, there were some contrasting opinions. A few guests reported issues with certain areas, such as dirty bathtubs, unswept terraces and unclean balcony chairs. There were also isolated incidents of rooms not being thoroughly cleaned with specific complaints about ants and general poor cleanliness in some cases. These mixed reviews suggest that while cleanliness is generally good, consistency might be an area for improvement.
Overall, they demonstrate a generally positive experience regarding cleanliness but underscore the need for continual quality checks to ensure uniform cleanliness across all rooms and facilities.
Staff
Hotel Isabel boasts an exceptional team whose kindness and professionalism shine through in every aspect of the guest experience. Reviews consistently highlight the welcoming and respectful nature of the entire staff, from attentive receptionists to helpful waiters. Guests frequently commend the friendly and accommodating behavior of the hotel workers, emphasizing their dedication to providing excellent service.
The reception staff receives high praise for their efficiency and courteous demeanor, ensuring a pleasant check-in and check-out process. The waiters, especially noted for their attentiveness and pleasant interactions, contribute significantly to a positive dining experience. Guests also appreciate the efficiency and kindness of the cleaning staff, which underscores the overall high standards of the hotel.
Exceptional customer service defines the staff's approach with many guests remarking on the polite and attentive nature of the team. Any minor inconveniences are often overshadowed by the general friendliness and helpfulness encountered throughout their stay. Although there are occasional mentions of less favorable interactions, particularly with one male receptionist, these instances are exceptions in an otherwise stellar record of staff treatment.
Overall, the staff at Hotel Isabel is a key highlight, contributing significantly to the hotel's pleasant and comfortable atmosphere. Whether it’s the superb service in the restaurant or the helpfulness at the front desk, the team's dedication to guest satisfaction is clear and consistently commended.
Beach
Hotel Isabel boasts an ideal location for beach lovers, nestled just a short walk from a superb beach and a magnificent coastline. Guests rave about the hotel's proximity to the beach with many noting it is less than a ten-minute walk and some even stating it's merely a minute's walk away. This convenience offers easy access for spontaneous beach outings and leisurely activities by the shore. The surrounding area adds to the hotel's appeal with everything from supermarkets to restaurants within walking distance. The beaches themselves receive high praise for their excellent condition—clean, spacious and impeccably maintained, providing a welcoming environment for visitors. The strategic location not only places guests close to an array of beaches but also situates them comfortably near essential amenities and entertainment options. Overall, Hotel Isabel's prime location ensures a delightful and hassle-free beach experience.
Parking
Hotel Isabel offers a range of parking options that cater to different needs, though some guests have found parking to be a bit of a challenge. The hotel offers private parking facilities, but these can be limited and fill up quickly. Fortunately, there is a relatively large public parking lot nearby which guests can use. For those arriving on motorcycles, there is secure parking available.
Free parking is an option, though it can be difficult to find a spot. Guests who can't find parking at the hotel might need to use nearby parking areas, which are fairly close and convenient. The hotel also has a clean area specifically for taxis and Ubers, making drop-offs and pick-ups easier. To minimize parking-related difficulties, guests are advised to arrive early.
Moreover, obtaining access to the parking lot is straightforward with the hotel providing a key for a small deposit. While some guests have highlighted the ease of parking, it's worth noting that overall parking availability can be limited at times, requiring some flexibility and patience.
Family
Hotel Isabel is praised for its family-friendly environment, making it a delightful choice for those traveling with children. The hotel successfully caters to family needs, ensuring requests for family rooms and additional accommodations are met, even though some guests experienced a minor inconvenience with room size and configuration. Generally, families found the rooms comfortable and suitable for children with particular appreciation for the family atmosphere and the thoughtful details that make a stay smoother when traveling with little ones. Despite a few comments on the small room sizes, the overall experience is positive with guests highlighting the good vibes and value for money.
No, Hotel Isabel doesn't have any pool.
No, a spa isn't available at Hotel Isabel.
No, Hotel Isabel doesn't allow dogs.
Yes, parking facilities are available at Hotel Isabel.