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Summary of reviewsHoliday Inn Sisli by IHG in Istanbul is widely appreciated for its advantageous location in the vibrant district of Sisli. Visitors consistently praise the hotel's proximity to a plethora of shops, restaurants, cafes, and notable attractions like Cevahir Shopping Mall and Nişantaşı Street. The accessibility to public transport, including the metro, further enhances the convenience of exploring Istanbul. Guests find the bustling yet accommodating environment just outside the hotel doors adds to the allure of staying there.
Breakfast at Holiday Inn Sisli is a noted highlight, with many guests enjoying the wide variety of local dishes offered in a clean and comfortable dining area. While the breakfast experience is predominantly positive, some guests express a desire for additional variety and a broader selection of fresh fruits and vegetables. Despite some critiques regarding cost and freshness at times, breakfast remains a strong point of the guest experience.
Guest rooms receive varied feedback, with praise for their spaciousness and cleanliness, contributing to a cozy and comfortable stay. However, there are mentions of outdated furniture and fixtures, and occasional housekeeping issues detracting from the overall experience. Bedding comfort appears mixed, with some visitors mentioning the need for updates to mattresses and pillows. Despite these concerns, room upgrades and the attentive, friendly staff play important roles in ensuring a pleasant stay.
Cleanliness is generally commended, with many guests highlighting a well-maintained environment and effective housekeeping services. Some minor inconsistencies are reported, but these do not significantly detract from the hotel’s overall cleanliness reputation.
The staff at Holiday Inn Sisli stands out as a quintessential aspect of the hotel, frequently lauded for their helpfulness, friendliness, and professionalism. Their readiness to assist guests at all times, coupled with effective communication skills, enhances the hospitality experience and contributes to the hotel's welcoming ambiance.
WiFi service at the hotel presents a mixed experience, with some guests enjoying fast and reliable connections, while others face challenges with intermittent connectivity and slow speeds.
Bed comfort varies among guests, with some enjoying a restful sleep, while others suggest improvements are needed due to aging mattresses and uninspiring bedding. Overall, Holiday Inn Sisli by IHG offers a commendable stay experience, underscored by its prime location, engaging staff, and strong logistical advantages, with areas for improvement primarily in room and bedding updates. Show more
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Categories
Luxury Hotel
Hotel for Honeymoon
Hotel with Spa
Family Friendly Hotel
Romantic Hotel
Hotel near Nightlife Spots
Hotel with Swimming Pool
Indoor Pool
Business Hotel
Hotel with Parking
Accessible Hotel
Hotel with Gym
5-Star Hotel
Hotel with Indoor Pool
Room Types
Standard RoomIncludes LCD TV with satellite channels.
Standard Twin RoomIncludes LCD TV with satellite channels.
Deluxe King Room - Non-SmokingSpacious room including LCD TV with satellite channels.
Standard King RoomAir-conditioned room with a large double bed and LCD TV.
Standard King Room - SmokingAir-conditioned room with a seating area and LCD TV.
Standard Twin Room - SmokingAir-conditioned room with a seating area and LCD TV.
Standard Twin RoomAir-conditioned room with LCD TV.
Standard Twin Room - Non-SmokingThis air-conditioned room has an LCD TV and a minibar.
Executive Twin RoomProviding free toiletries and bathrobes, this twin room includes a private bathroom with a walk-in shower, a bath and a hairdryer. This twin room features air conditioning, flat-screen TV with satellite channels, city views, as well as wine/champagne for guests. The unit offers 2 beds.
Standard King Room - Non-Smoking The spacious double room features air conditioning, soundproof walls, as well as a private bathroom boasting a bath and a shower. The unit has 1 bed.
King Suite - SmokingThe unit offers 1 bed.
About Holiday Inn Sisli by IHG
License: 11467
Guest Reviews
8.3
Very Good
Location
Nestled in the vibrant heart of Istanbul, Holiday Inn Sisli by IHG boasts an enviable location that is praised repeatedly by its guests. Situated in the bustling district of Sisli, the hotel offers excellent access to a wide array of shops, restaurants, and cafes, ensuring that visitors are at the center of the action. The proximity to Cevahir Shopping Mall and the trendy Nişantaşı Street makes it a prime spot for shopping enthusiasts, while its closeness to a readily accessible metro line opens up ease of travel to key areas like Taksim and the Asian side of Istanbul. The central location means that transportation options are plentiful, from taxis to metro services, providing seamless connectivity throughout the city.
Guests frequently highlight the convenience of stepping outside and being immediately surrounded by lively streets, filled with an array of services and local attractions. Beyond the bustling surroundings, the hotel itself is noted for cleanliness, modern interiors, and a warm ambiance. The welcoming staff further enhance the overall experience, making sure that every visitor feels well taken care of. Whether it's for a shopping spree, exploration of Istanbul's attractions, or just enjoying a pleasant stay in a well-situated area, Holiday Inn Sisli stands out as an excellent choice for travelers seeking comfort and convenience in the heart of the city.
Breakfast
Guests staying at the Holiday Inn Sisli by IHG generally appreciate the breakfast offerings, often describing it as delicious, very good, diverse, and even exceptional at times. Many reviewers highlight the cleanliness and comfort of the dining environment, with a buffet featuring a wide variety of local dishes that add to the overall enjoyment. While many guests express satisfaction with the breakfast, there are remarks about the need for more variety, especially for tourists seeking different culinary experiences, and a desire for more fruit and vegetable options. Despite the mostly positive feedback, some guests find the breakfast expensive or lacking in freshness on occasion. Overall, the breakfast is a strong point for the hotel, balancing rich diversity and cleanliness with occasional room for improvement in variety and value.
Rooms
Holiday Inn Sisli by IHG receives mixed reviews for its rooms, balancing between praise and areas for improvement. On the positive side, many guests appreciate the spaciousness and cleanliness that the rooms offer, highlighting them as adequate in size and equipped to meet Holiday Inn's standards. The location is noted as great, and the quiet ambiance, coupled with a clean and well-equipped bathroom, contributes to a comfortable stay. Guests often mention the rooms as cozy, with some describing them as big and tidy.
However, several reviewers express dissatisfaction with aspects of the hotel's rooms, pointing out issues with outdated furniture and fixtures that could use renovation. Some guests encountered small rooms or felt the rooms had a worn-out appearance. Concerns about cleanliness appear occasionally, with complaints about housekeeping lapses and initial odors upon entering some rooms. Bedding discomfort is also mentioned, suggesting the need for updates to mattresses and pillows to enhance guest comfort. Despite these remarks, the staff's attentiveness and hospitality are highly valued, with instances of upgrades to suites contributing positively to the guest experience. Overall, while the hotel offers a welcoming atmosphere and ample room size, certain improvements in maintenance and renovation could enhance the guest experience further.
Beds
At Holiday Inn Sisli by IHG, guest experiences with the beds present a mixed picture. Many visitors have enjoyed comfortable sleeping arrangements, appreciating the quiet room environment that complements the coziness of the bed. However, some guests have encountered challenges, noting that the beds are aging and can be squeaky, with concerns raised about mattresses being uneven or separating at times. A few visitors highlighted the issue of combined single beds, which detracted from comfort, while others mentioned that worn-out pillows did not contribute positively to their sleep experience. There is also feedback about bedding needing improvement, as some found it uninspiring and occasionally uncomfortable. Overall, while many guests found their beds satisfactory, there are areas that could benefit from attention to enhance the sleeping experience.
Cleanliness
Holiday Inn Sisli by IHG receives mixed feedback regarding its cleanliness, but often edges into the positive side of guest reviews. Many visitors highlighted the hotel's high level of cleanliness and found it to be well worth a visit, frequently noting a clean and comfortable environment. The staff, described as welcoming and pleasant, seems to contribute positively to maintaining the hotel's cleanliness standards. Housekeeping is often praised for its excellence, ensuring that the premises are kept in pristine condition. However, there are some visitors who reported inconsistencies, mentioning specific cleanliness issues such as unclean water heaters and bathrooms, dust under furniture, and rooms with unpleasant odors. These mixed remarks indicate that while the hotel generally maintains a good standard of cleanliness, there might be occasional lapses in housekeeping practices. Overall, for many guests, the Holiday Inn Sisli manages to uphold a reputation for cleanliness and comfort.
Staff
The Holiday Inn Sisli by IHG is renowned for its exceptional staff, who consistently receive high praise from guests for their unfaltering helpfulness and friendliness. From the moment of arrival, the reception team is ready to assist at all hours, ensuring a smooth check-in experience and providing outstanding service throughout the stay. Professionalism shines through, particularly in individual mentions of team members like Younes and Omer, who are noted for their cooperation and cheerful demeanor.
Guests appreciate the attentiveness of the staff, characterized by their polite, courteous, and respectful interactions. The positive attitudes of the hotel employees contribute significantly to the hospitality experience, with many reviewers highlighting their willingness to go the extra mile to meet guests' needs. The hotel is fortunate to have a multilingual team, with staff who speak good English, further enhancing the ease of communication.
The overall consensus is that the staff is a standout element of the hotel, consistently demonstrating kindness, responsiveness, and thorough understanding of guest requirements, making stays at Holiday Inn Sisli both welcoming and comfortable. Whether it's assisting with work needs in the lobby or delivering efficient housekeeping services, the staff's commitment to excellence is evident.
Wi-Fi
The Holiday Inn Sisli by IHG offers a mixed experience when it comes to its WiFi service. Some guests have appreciated the fast and reliable internet connection, describing it as free and uninterrupted, which contributes positively to their stay. Others have noted a good internet connection, which allows for seamless online activities. However, there are comments about weak or nearly unavailable WiFi, with some mentioning frequent disconnections and slow speeds. For those relying heavily on internet access during their stay, it's important to be aware that the WiFi experience can be inconsistent.
Yes, Holiday Inn Sisli by IHG has pool(s) that belong to one or more of the following categories: Indoor Pool.
Yes, a spa is available at Holiday Inn Sisli by IHG.
No, Holiday Inn Sisli by IHG doesn't allow dogs.
Yes, parking facilities are available at Holiday Inn Sisli by IHG.