InterContinental Istanbul by IHG
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Summary of reviewsInterContinental Istanbul by IHG, enjoys a prime location in Istanbul, near Taksim Square and major attractions like Istiklal Street and Dolmabahce Palace. Guests appreciate its convenient proximity to the metro, vibrant surrounding area with numerous bars, restaurants and shopping centers and breathtaking views of the Bosphorus from the rooftop bar and restaurant.
The breakfast experience is highly praised for its diverse and delicious offerings in an attractive setting with commendable staff service. Despite its high cost, it is often recommended for its extensive range of options, including vegan and healthy choices.
Dinner at the hotel receives mixed reviews. While the quality of food and the stunning views from the top-floor restaurant are appreciated, especially the rooftop bar and Safran restaurant, the high prices and occasional lack of variety draw some critique.
The rooms are spacious, clean and comfortable, featuring modern amenities and spectacular views. However, many guests note that the decor and furnishings show signs of aging, signaling a need for renovation. Some standard rooms are considered small and there are occasional mentions of noise and incomplete cleanliness.
Cleanliness throughout the hotel is generally rated highly with professional housekeeping staff maintaining high standards. However, some lapses in older rooms and bathrooms are noted.
The staff at the hotel are frequently praised for their kindness, helpfulness and professional service with special mentions of certain individuals for their exceptional service. The reception and concierge teams receive commendations for their attentiveness and efficiency, although more staff might be needed during busy periods.
Free Wi-Fi service receives mixed feedback with many noting it as fast and reliable, but others experiencing slow or weak connections.
The hotel’s spa is well-regarded for its quality services, including massages and Turkish baths and features a luxurious and clean environment. However, some guests find the prices high and suggest more flexibility in pricing.
The gym is praised for its well-equipped facilities and positive atmosphere, contributing to the overall wellness experience.
Guests speak positively about the pool facilities, appreciating the clean and well-maintained areas, though some mention that the outdoor pool can be too cold and occasionally closed for renovation.
Parking services, while convenient, are noted to be relatively costly, though the availability of both regular and valet options adds convenience.
The hotel is recognized as a family-friendly destination with many recommending it for family stays due to its safety, attentive staff and child-friendly amenities.
Overall, the InterContinental Istanbul by IHG, stands out for its central location, stunning views, commendable breakfast and exceptional staff service, making it a favored choice for both leisure and business travelers. However, potential guests should be prepared for higher prices and some areas needing updates.
Categories
The breakfast experience is highly praised for its diverse and delicious offerings in an attractive setting with commendable staff service. Despite its high cost, it is often recommended for its extensive range of options, including vegan and healthy choices.
Dinner at the hotel receives mixed reviews. While the quality of food and the stunning views from the top-floor restaurant are appreciated, especially the rooftop bar and Safran restaurant, the high prices and occasional lack of variety draw some critique.
The rooms are spacious, clean and comfortable, featuring modern amenities and spectacular views. However, many guests note that the decor and furnishings show signs of aging, signaling a need for renovation. Some standard rooms are considered small and there are occasional mentions of noise and incomplete cleanliness.
Cleanliness throughout the hotel is generally rated highly with professional housekeeping staff maintaining high standards. However, some lapses in older rooms and bathrooms are noted.
The staff at the hotel are frequently praised for their kindness, helpfulness and professional service with special mentions of certain individuals for their exceptional service. The reception and concierge teams receive commendations for their attentiveness and efficiency, although more staff might be needed during busy periods.
Free Wi-Fi service receives mixed feedback with many noting it as fast and reliable, but others experiencing slow or weak connections.
The hotel’s spa is well-regarded for its quality services, including massages and Turkish baths and features a luxurious and clean environment. However, some guests find the prices high and suggest more flexibility in pricing.
The gym is praised for its well-equipped facilities and positive atmosphere, contributing to the overall wellness experience.
Guests speak positively about the pool facilities, appreciating the clean and well-maintained areas, though some mention that the outdoor pool can be too cold and occasionally closed for renovation.
Parking services, while convenient, are noted to be relatively costly, though the availability of both regular and valet options adds convenience.
The hotel is recognized as a family-friendly destination with many recommending it for family stays due to its safety, attentive staff and child-friendly amenities.
Overall, the InterContinental Istanbul by IHG, stands out for its central location, stunning views, commendable breakfast and exceptional staff service, making it a favored choice for both leisure and business travelers. However, potential guests should be prepared for higher prices and some areas needing updates.
Luxury Hotel
Offers luxurious accommodations with panoramic views of the Bosphorus, multiple dining options, and a range of amenities. Its location in Taksim provides easy access to the city's attractions.
Hotel with Spa
The hotel features a well-appointed spa offering various massage therapies and wellness treatments. The spa provides a relaxing atmosphere with skilled therapists. Its central location in Taksim makes it a convenient choice.
Hotel near Nightlife Spots
Located near Taksim Square, InterContinental Istanbul offers luxurious accommodations with easy access to Beyoglu's nightlife. The hotel's central location allows guests to explore the area's many bars, clubs, and restaurants with ease. Many rooms offer views of the Bosphorus.
Hotel with Swimming Pool
The InterContinental Istanbul offers an outdoor pool and a renovated Spa InterContinental with massage rooms.
Heated Pool Outdoor Pool
Location of the pool: Outdoor pool
Is it a pool of special type?
Heated pool
In the pool there is also:
Show more... an area designated for children
Business Hotel
InterContinental is a well-known brand for business travel, usually featuring comprehensive meeting facilities, business services, and technology. Its central location in Istanbul adds to its convenience for business travelers.
Hotel with Gym
Provides a well-equipped fitness center with modern machines and a dedicated team of fitness professionals. Guests can enjoy personalized workout plans and participate in group fitness sessions. The spa facilities offer relaxation after exercise.
Hotel for Yoga
Yoga classes are available at this hotel's fitness center. The hotel features a comprehensive wellness center and spa facilities.
5-Star Hotel
Overlooking the Bosphorus, InterContinental Istanbul offers luxurious accommodations and exceptional service. Its prime location near Taksim Square makes it ideal for exploring Istanbul's attractions.
Hotel with Outdoor Pool
This hotel features a seasonal outdoor pool with both heated and unheated sections. The pool area offers spacious sunbathing areas, a dedicated children's pool, and a poolside bar.
Hotel with Heated Pool
This hotel is consistently praised for its heated pool, which guests frequently highlight as having excellent and comfortable conditions. The pool's reliably warm temperature is noted as a significant advantage, providing a soothing and enjoyable experience.
Hotel with Rooms With Jacuzzi / Hot-tub
Hotel for Honeymoon
Family Friendly Hotel
Romantic Hotel
Hotel with Parking
Accessible Hotel
About InterContinental Istanbul by IHG
License: 934
Guest Reviews
Location
The area around the hotel is vibrant, teeming with bars, restaurants and shopping centers. This central location ensures that everything one might need is within walking distance. Guests appreciate the blend of accessibility and the dynamic atmosphere, noting that it's close enough to the action without being overwhelmed by the hustle and bustle.
Furthermore, the hotel's position offers stunning views, particularly of the Bosphorus, which guests find breathtaking. The rooftop bar and restaurant provide ideal spots to enjoy these vistas while enjoying a meal or drink.
Overall, the InterContinental Istanbul’s prime location, combined with its luxurious facilities and friendly staff, makes it a highly recommended choice for both business and leisure travelers seeking to immerse themselves in the beauty and excitement of Istanbul.
Breakfast
While the quality and variety are often celebrated with some calling it the best breakfast they've had, the high cost of 30 euros or 800 Liras per person is mentioned as a drawback by a few. Despite this, many guests highly recommend trying the breakfast, citing the extensive range of food, including vegan options, fresh omelettes and healthy choices. Overall, the breakfast setting, combined with exceptional service, contributes significantly to a positive stay at the hotel.
Dinner
Many diners also admire the attentiveness and helpfulness of the restaurant staff, who elevate the dining experience. Both the international restaurant with its relaxed atmosphere and the enchanting Safran restaurant on the terrace are highlighted as standout venues within the hotel.
However, some guests mention that the prices at the hotel’s restaurants can be quite steep, especially when considering Istanbul’s standards. The food at poolside cafes and some other locations within the hotel, while generally good, sometimes lacks variety and can even be described as tasteless by a few guests. Concerns are also raised about the limited breakfast selection, the small and crowded breakfast area and occasional loud music during dinner.
Overall, while the dining experience at InterContinental Istanbul is often praised for its high quality and exceptional views, potential diners should be prepared for higher prices and a few inconsistencies in menu variety and ambiance.
Rooms
However, a significant number of reviewers noted that the rooms are outdated with old decor and furniture, worn carpets and plumbing issues, signaling the need for renovation. Some rooms, particularly standard ones, were considered small and not suitable for more than two guests. Additionally, there were occasional mentions of incomplete cleanliness, musty smells and noise issues.
Despite the need for updates and occasional maintenance, the rooms generally provide a pleasant stay with excellent service from housekeeping, stunning views and a high level of comfort, making them a notable part of the hotel experience at InterContinental Istanbul.
Beds
However, several guests pointed out issues with the beds, mentioning small sizes, saggy mattresses and overall discomfort. A few reviews mentioned that some mattresses felt overused and in disrepair, suggesting the need for better maintenance. There were also specific complaints about beds being hard or too soft, leading to uncomfortable sleep.
Despite the negative comments, a significant number of guests enjoyed a good night's sleep on the comfortable and large beds, indicating that while experiences varied, many found the bedding at InterContinental Istanbul to be satisfactory.
Cleanliness
The housekeeping staff are often described as kind, attentive and professional with specific mentions of excellent room service and a diligent cleaning process. Some guests note that the cleanliness extends beyond the rooms to include a well-organized and clean environment throughout the hotel, including the spa and common areas.
However, a few guests have pointed out occasional lapses in cleaning standards, particularly in some older rooms and bathrooms where issues like dirty carpets and mold were mentioned. Despite this, the overall sentiment appears overwhelmingly positive.
In summary, InterContinental Istanbul stands out for its commitment to cleanliness, contributing significantly to a comfortable and welcoming atmosphere that enhances the stay for many guests.
Staff
Names like Mr. Mohammed Kushk, Professor Mohammed El Masri, Ms. Victoria and specific individuals from the concierge and club lounge teams receive special mentions for their exceptional service. The reception staff, including Derba and Amir, are noted for their professionalism and warm welcome.
Guests appreciate the prompt and efficient service at the reception and the helpfulness of the concierge team in suggesting local attractions. The friendly demeanor and professional attitude of the housekeeping staff also contribute to the overall positive experience. The staff’s ability to provide quick responses and address requests effectively adds to the hotel's reputation for excellent service.
However, there are occasional comments about the need for more staff during busy check-in and check-out times and reports of a few staff members being less friendly or cooperative. Despite these rare instances, the majority of reviews highlight the staff's proactive and dedicated service, ensuring a pleasant and memorable stay for guests at the hotel.
Wi-Fi
However, there were also remarks highlighting areas in need of improvement. Some guests experienced slow or weak Wi-Fi in their rooms, describing it as patchy or unsatisfactory. Specific comments included the need for quicker improvement of the Wi-Fi services with some finding the internet connection to be only average or impossible to use at times.
Though there were mentions of issues such as a paywall for internet services and insufficient plug-ins for phones or iPads, on balance, the fast and free internet service was a consistent highlight for those who had positive experiences. Overall, while the hotel's internet service shows promise and meets the needs of many, it could benefit from addressing areas where guests have reported lapses in performance.
Spa
The gym and spa area is described as very nice and well-equipped, providing a holistic wellness experience. However, some guests mentioned the high prices and suggested the need for more flexible packages. Occasionally, services such as the steam room and sauna received less favorable comments with mentions of inadequate temperature and maintenance.
Overall, the spa complex at InterContinental Istanbul provides a high-quality and luxurious experience, making it a standout feature of the hotel, even though there is room for improvement in certain areas.
Gym
Visitors also enjoy the sizeable and nicely furnished gym space, which accommodates a wide range of exercises despite some noting that the equipment could be more modern and inclusive of free weights. Overall, the gym and wellness areas, including the relaxation and spa sections, create a positive and invigorating atmosphere for guests seeking to maintain their fitness routines while traveling.
Pool
However, some issues were pointed out, such as the pool often being too cold and not being heated, which can be a drawback during cooler weather. At times, the pool has been closed for renovation, leading to some disappointment among guests expecting to swim. Additionally, the pool tends to close too early for some and there is no jacuzzi available.
Despite these few drawbacks, the overall sentiment remains positive with guests praising the pool area's cleanliness, ambiance and service, as well as its integration with the hotel's spa and fitness facilities.
Parking
Family
The family rooms are generally appreciated with many finding them large enough and comfortable for family use. Although some find the rooms on the smaller side for larger families and not all family rooms come with multiple beds, the overall atmosphere and service make it a good option for family trips. The breakfast staff’s attention to children stands out as a positive feature.
Despite the occasional noise from children and the lack of a dedicated children’s area, guests generally feel well taken care of and appreciate the hotel’s family-oriented services. Its proximity to Taksim and shopping areas further enhances its appeal for family stays.
Overall, the InterContinental Istanbul is recommended for families looking for a friendly and accommodating environment for their vacation.
Nightlife
However, the lively atmosphere can result in substantial noise with music from the nightclub downstairs and other venues often blaring late into the night. Guests have reported hearing loud disco music from various floors, including the 18th floor and some have expressed disturbance from the nightclub that is part of the hotel. Additionally, the sounds of police and ambulance sirens at night add to the overall noise level, especially on weekends.
In summary, the nightlife scene around the InterContinental Istanbul is ideal for those who savor a busy and vibrant night out. It provides ample opportunities to enjoy the city after dark, but potential guests should be aware of the noise factors that come with staying in such a lively part of Istanbul.
5 Star
Additionally, the hotel’s spa facilities are noted to match its five-star status, contributing to a genuinely luxurious stay. Some guests have deemed it one of the best five-star hotels in Istanbul, appreciating the combination of comfort and upscale amenities.
However, feedback varies with some guests pointing out inconsistencies in housekeeping and room service quality, where experiences ranged from excellent to poor depending on the staff. Room sizes have also been compared unfavorably to other five-star hotels. There are mixed opinions on the hotel’s dining and beverage pricing with some considering it overpriced relative to nearby alternatives.
There are also critical reviews mentioning incidents of unsatisfactory service, including issues with bathroom amenities and the overall value for money. These guests express disappointment, suggesting the establishment might not fully align with typical five-star standards.
Despite these criticisms, the InterContinental Istanbul remains a recommended choice for those seeking luxury, especially due to its exceptional views and overall service quality that align well with five-star expectations.
Business
The conference facilities are commendable, allowing for convenient negotiations and productive meetings in the lobby. For those needing assistance, the concierge staff are adept at guiding guests for excursions and dinner plans, enhancing the overall experience.
Though there is a mention of the business center lacking some usability features and requiring renovation, the property stands out for its customer-oriented approach and five-star facilities. This makes InterContinental Istanbul a top choice for business visits, ensuring a pleasant and efficient stay for business travelers.
Accessible
The hotel offers wheelchair-friendly rooms and facilities, ensuring that guests requiring such amenities can comfortably navigate their stay. Entrance accessibility is well-managed and the hotel is easily reached from Istanbul International Airport, enhancing its appeal for disabled travelers. Reception services have also been praised for their excellence, contributing positively to the overall accessible experience.
However, there are occasional mentions of a lack of certain accessible facilities, indicating areas for potential improvement. Despite this, the overall feedback emphasizes the hotel's commitment to providing an accessible and welcoming environment for all guests.
Heated Pool
Outdoor Pool
Honeymoon
Luxury
The hotel's grandeur is evident in its spacious design and multitude of services, complemented by opulent furnishings and luxurious furniture. The facilities are described as excellent and elegant, reflecting a high level of maintenance and care. Guests are particularly impressed by the luxurious amenities that cater to a variety of needs, including a well-appointed spa facility and a lavish breakfast experience.
The InterContinental Istanbul consistently exceeds expectations, offering not just a place to stay, but a comprehensive luxury experience. Alongside its impressive physical attributes, the staff's training and service exemplify luxury at its best, ensuring an unparalleled guest experience. This five-star deluxe hotel effectively blends the luxury traditionally associated with the Interbrand name, making it an absolute jewel in Istanbul's accommodation offerings.
Overall, the InterContinental Istanbul with its high-level accommodations and luxury ambiance, is ideal for those seeking a luxurious break and relaxation in a well-maintained, impressive environment.
Romantic
Yes, InterContinental Istanbul by IHG has pool(s) that belong to one or more of the following categories: Heated Pool, Outdoor Pool. For more information, read the answers to the Pool questionnaire
Yes, a spa is available at InterContinental Istanbul by IHG.
No, InterContinental Istanbul by IHG doesn't allow dogs.
Yes, parking facilities are available at InterContinental Istanbul by IHG.
Yes, InterContinental Istanbul by IHG has a gym.
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