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Mercure Istanbul Bakirkoy

Istanbul , Istanbul Caddesi No:71 Bakirkoy (Show on Map)

8.0

Very Good

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Summary of reviewsMercure Istanbul Bakirkoy enjoys a prime location in one of Istanbul's vibrant districts, providing easy access to shops, restaurants and public transportation. Guests appreciate the hotel's strategic proximity to the city's famous landmarks and the lively atmosphere of Bakirkoy with its mix of local street food, cafes and popular Turkish specialties. The neighborhood's safety and friendliness make it an ideal spot for leisure and business travelers alike.

The breakfast at Mercure Istanbul Bakirkoy is generally well-received, offering a variety of tasty and quality dishes, though there are calls for more variety and improvement in certain areas. Guests particularly enjoy the spacious restaurant, friendly staff and extensive selection catering to various tastes. Dinner options are limited within the hotel, but the abundance of nearby dining choices more than compensates with many guests praising excellent local restaurants.

Rooms at the hotel are mostly praised for their spaciousness, cleanliness and comfort with many guests appreciating complimentary upgrades to larger suites. While some rooms are cited as small or poorly lit, the overall feedback underscores the hotel's dedication to a comfortable and quiet stay. Cleanliness is a significant highlight with frequent commendations for the diligent housekeeping staff who ensure the hotel remains tidy and inviting.

The staff at Mercure Istanbul Bakirkoy are often described as friendly, helpful and attentive, greatly enhancing the guest experience. Notables like Melisa, Yusuf, Korhan and Azad receive specific praise for their exceptional service. Despite occasional issues with professionalism or communication, the staff’s commitment to making stays enjoyable is evident.

Opinions on the free Wi-Fi are mixed with some guests finding it efficient while others cite issues with speed and reliability. The spa receives positive remarks for its facilities such as the hammam, sauna and fitness gym; though some reviews suggest areas for improvement, the wellness amenities are a well-regarded aspect of the hotel.

The gym is praised for its variety of equipment and size, although there are some issues with cleanliness and maintenance. Parking services are seen as high-level yet somewhat cumbersome with logistical difficulties noted by some guests. The hotel is considered family-friendly, offering spacious family rooms and accommodating policies that ensure a comfortable stay for travelers with kids. Lastly, the beds are consistently commended for their exceptional comfort, contributing to a restful and pleasant stay.

Overall, Mercure Istanbul Bakirkoy offers a well-rounded experience with a focus on comfort, convenience and attentive service, making it a solid choice for various types of travelers.
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Hotel Taking Steps Towards Sustainability

Hotel for Honeymoon

Hotel with Spa

Family Friendly Hotel

Romantic Hotel

Hotel near Nightlife Spots

Hotel with Swimming Pool

Indoor Pool

Business Hotel

Hotel with Parking

Accessible Hotel

Hotel with Gym

4-Star Hotel

Hotel with Indoor Pool

Room Types

Classic Single Room This soundproofed room has a minibar, flat-screen TV, safety deposit box and desk.

Deluxe Double Room This soundproofed double room has air conditioning, flat-screen TV with satellite channels, tea/coffee maker and minibar. A desk as well as sofa bed is available. Guests can enjoy the city view from their windows.

Superior Double Room with Garden View and Spa Access This soundproofed double room features minibar, flat-screen TV and safety deposit box. A desk as well as sofa bed is available. Guests can enjoy the garden view from their windows. The private bathroom has shower, free toiletries, hairdryer, slipper and towels.

Junior Suite with Free Spa Access This soundproofed room has a study room for business travelers. Minibar, flat-screen TV, safety deposit box and desk are provided. The private bathroom has shower, free toiletries, hairdryer, slippers and towels.

Family Suite with Free Spa access This soundproofed family suite with two rooms is ideal for families. Minibar, flat-screen TV with satellite channels, safety deposit box and a desk are provided.The private bathroom has shower, free toiletries, hairdryer and slippers. Towels are included.

Superior Twin Room with Free Spa Access This twin room features a minibar, soundproofing, flat-screen TV, safety deposit box and desk.

About Mercure Istanbul Bakirkoy

License: 10496

Guest Reviews

8.0

Very Good

Location

Mercure Istanbul Bakirkoy enjoys an exceptional location in one of Istanbul's vibrant districts. Situated in Bakirkoy, the hotel is renowned for its close proximity to numerous shops, restaurants and shopping malls, providing guests with everything they need within walking distance. Public transportation is easily accessible with two Marmaray train stations nearby, allowing for quick and convenient travel to Istanbul's famous landmarks.

Guests appreciate the lively atmosphere of the area, which offers a mix of local street food, cafes and popular Turkish specialties. The central location means you're just a stone's throw away from the bustling city center and the beautiful seaside. The neighborhood is also noted for its safety and friendliness, making it an ideal base for both leisure and business travelers.

Overall, the hotel stands out for its prime location, which combines the charm of Istanbul's suburbs with the convenience of easy access to the historic center. Whether looking for shopping opportunities, dining experiences or straightforward commuting, Mercure Istanbul Bakirkoy provides guests with an excellent setting to explore and enjoy the city.

Breakfast

The breakfast experience at Mercure Istanbul Bakirkoy receives mixed reviews with many praising its delicious and varied offerings, while a few highlight areas for improvement. Guests often commend the spacious restaurant that serves a wide variety of tasty dishes, fruits and natural juices, accompanied by friendly and attentive staff. Breakfast is frequently described as good, complete and featuring quality ingredients with special mentions for items like pancakes and diverse cold and hot meals. Some consider it the best breakfast in Istanbul due to its quality and range.

Positive highlights include the extensive selection catering to all tastes with various types of coffee and tea, making it a suitable choice for a range of preferences. The clean and pleasant breakfast area adds to the overall experience, contributing to the sense of a well-rounded meal offering.

However, some guests note a lack of meat products, limited selection and repetitive options, pointing to a need for more variety in certain items such as cheese, pastries and hot dishes. The breakfast price is also considered high by some and the buffet setup has been described as not entirely suitable. A small number of guests were disappointed with the quality, mentioning that certain items like apple juice tasted watered down.

Overall, the breakfast at Mercure Istanbul Bakirkoy is generally well-received, marked by high-quality and tasty dishes, though there is room for improvements in variety and specific offerings.

Dinner

The dining options at 'Mercure Istanbul Bakirkoy' largely revolve around breakfast as the hotel's restaurant is only open during the morning, which some guests felt was too expensive. However, visitors can delight in the variety of restaurants and cafes in close proximity to the hotel, offering a range of affordable and delicious food options. Many praised the excellent nearby dining choices, particularly mentioning a restaurant called Al-Sakandar, which stands out for its delicious and reasonably priced meals. Additionally, guests appreciated the staff's recommendations for local eateries, highlighting the richness of options available within walking distance, including numerous venues within a nearby shopping center. While the hotel’s food might not have impressed everyone, the access to great food nearby more than compensates, making the overall dining experience for guests enjoyable.

Rooms

At Mercure Istanbul Bakirkoy, guest reviews present a mixed impression of the rooms, generally leaning towards the positive with a few notable issues. Many visitors compliment the rooms for being spacious, clean and comfortable. Rooms and bathrooms are often described as large, well-furnished and featuring good sound insulation, contributing to a quiet and restful stay. Several guests also appreciated receiving complimentary upgrades to bigger suites, enhancing their overall experience.

Nevertheless, certain consistent drawbacks were noted. Some rooms are reportedly small and poorly lit with several guests mentioning rooms that were too dark due to insufficient lighting or minimal window space. Additionally, a few reviews highlighted issues with unpleasant smells, old furniture and specific maintenance issues such as broken fixtures or inadequate air conditioning. There were also mentions of rooms not being cleaned thoroughly on some occasions and housekeeping practices that could use improvement.

Overall, despite some recurring concerns, the comfort, cleanliness and space in many of the rooms at the Mercure Istanbul Bakirkoy have earned it positive remarks from guests.

Beds

Guests consistently praise the beds at Mercure Istanbul Bakirkoy for their comfort and quality. Many reviews highlight the beds as being some of the most comfortable they've experienced, describing them as super comfy, incredibly comfortable and very comfortable. The beds are noted for their large size and softness, often featuring two pillows per person, enhanced by excellent pillows. This emphasis on comfort extends to the mattresses as well, which are frequently mentioned as being very comfortable. However, one review did note an issue with the bedding smelling of dampness and mold. Overall, the consensus indicates that the beds contribute significantly to a restful and pleasant stay at this hotel.

Cleanliness

Mercure Istanbul Bakirkoy has earned a reputation for exceptional cleanliness, making it a preferred choice for many travelers. Guests frequently highlight the hotel's well-maintained condition with daily housekeeping ensuring that spaces remain tidy and inviting. Common areas like the lobby, pool and rooms are noted for their neatness and overall cleanliness.

The housekeeping team receives high praise for their diligence and friendly demeanor, contributing significantly to the hotel's cleanliness standards. Towels are changed daily, often commented on for their pleasant fragrance, although some guests mentioned they are a bit worn out. While most rooms are described as clean and tidy, some feedback points to occasional lapses, such as issues with carpets, bathroom cleanliness and hair remnants in the shower.

Despite these minor concerns, the majority of reviews emphasize the hotel's spotless condition and the hard work of the cleaning staff. The positive feedback on cleanliness is often coupled with compliments about the hotel's facilities, friendly staff and good value for money, making it a comfortable stay for visitors. Overall, the consistent effort to maintain high cleanliness standards ensures that guests have a pleasant and relaxing experience.

Staff

The staff at Mercure Istanbul Bakirkoy receive high marks for their friendliness, helpfulness and attentiveness, contributing significantly to the positive experiences of guests. Notable mentions include Melisa, who was frequently described as helpful and friendly, although a few guests noted inconsistency in service. Yusuf, Korhan and Azad also received praise for their exceptional support and responsiveness. The reception team, despite some language barriers, was generally highlighted for their warm and accommodating demeanor. Valet services were detailed as particularly attentive with individuals like Mr. Yusuf being specifically mentioned. Cleaning staff such as Mecbura and Yildiz were commended for their thoroughness and positive attitudes. The restaurant manager, Bülent, was noted for his politeness and hospitality. Overall, while there were occasional complaints about professionalism and communication skills, the majority of guest reviews reflected a positive outlook on the hotel staff’s dedication to making stays enjoyable and comfortable.

Wi-Fi

Hotel guests have noted that while the internet speed has improved, it can still be a bit unpredictable. The Wi-Fi, described as both efficient and good by some, needs to be requested at check-in. Despite availability, others have reported the connection in the room as unreliable and the need to log in frequently as a drawback. There have also been mentions of the low speed and the necessity to hand over devices to staff to connect to the Wi-Fi, which some might find cumbersome. Overall, the Wi-Fi has received mixed reviews, ranging from excellent to needing noticeable improvements.

Spa

The spa at Mercure Istanbul Bakirkoy receives mixed reviews, yet several positive aspects stand out prominently. Guests frequently highlight the presence of a well-maintained hammam, sauna and a fitness gym, which contribute to a relaxing atmosphere. Many have praised the spa facilities as very good and well-equipped with the Turkish Bath being a particular favorite. The pool and spa area are cited as nice and clean, offering a soothing retreat for visitors.

A number of reviews commend the wellness massages and the overall quality of the on-site spa amenities. The friendliness and efficiency of the spa staff also add to the positive experience. Guests appreciate the comprehensive range of services available, including steam room and sauna access, which many found beneficial before their travels.

However, some reviews indicate that the spa could use an overhaul and occasional maintenance issues do arise, such as the pool being closed or the absence of soap in the spa showers. Despite these occasional setbacks, the spa remains a major attraction for many guests, offering a generally pleasant and rejuvenating experience at the hotel.

Gym

The gym at Mercure Istanbul Bakirkoy is generally praised for its size and variety of equipment with many guests appreciating the extensive sports facilities, including a fitness room, swimming pool and sauna. The gym is frequently described as great and well-equipped with good gym facilities drawing positive attention from visitors.

However, some reviews note areas needing improvement. Guests reported issues with cleanliness and maintenance, citing the presence of cockroaches and the need for minor repairs. The gym's location on the underground floor is sometimes criticized for its poor ventilation. Additionally, the gym's operating hours appear to be inconsistent with reports of it closing earlier than scheduled.

Despite these drawbacks, the availability of a gym is still seen as a valuable asset for guests looking to maintain their fitness routines during their stay.

Parking

Parking at Mercure Istanbul Bakirkoy presents a mix of experiences for guests. The hotel offers parking in an underground garage and private parking lots, ensuring that spaces are available for those who plan ahead. However, the process can be lengthy, as it involves calling in advance to prepare your car and using an elevator to lift the vehicle. The parking is described as being of the highest level in terms of service, but some guests find it difficult due to the lack of immediate parking spaces for unloading luggage, the one-way street making taxi access challenging and the general inconvenience when the area is busy. Additionally, there are temporary parking spots and parking options on the side of the hotel, though finding a spot can still be a hassle when there's heavy traffic. Despite these challenges, plenty of taxis are available around the hotel, which could be a practical alternative for those who prefer to avoid the parking issues altogether.

Family

Mercure Istanbul Bakirkoy emerges as an ideal choice for families seeking a comfortable and convenient stay. The hotel garners praise for its spacious and excellent family rooms, often described as very nice and perfect for accommodating larger family groups. Guests particularly appreciate the thoughtful setup of master doors linking two rooms, catering to families with multiple children.

Located in a great spot for shopping and dining, the hotel also offers good value for money, making it a practical option for families. The local exchange offices nearby add to its convenience for international travelers.

Families value the kid-friendly policies, including the provision of free stays for children up to the age of 13. Guests also highlight the hotel's friendly and accommodating treatment towards travelers with kids, ensuring a pleasant stay for all family members.

While the majority of feedback is positive, it's worth noting a few dissenting opinions about the family-friendly atmosphere and the absence of windows in some family suites. However, overall, Mercure Istanbul Bakirkoy is seen as a solid, family-oriented destination with a clear focus on comfort and convenience for family travelers.

4 Star

Mercure Istanbul Bakirkoy offers a balanced experience reflecting a mix of impressions regarding its four-star rating, facilities and services. The hotel is described as providing good value for money with comfortable rooms and good service that align with what one might expect from a four-star establishment. Some guests found the facilities and overall experience to be beautiful and comfortable, making it one of the best choices in the area and worth experiencing.

However, several reviews noted that the hotel fell short of its four-star claims with observations suggesting that it feels more like a two-star venue. Guests highlighted areas needing improvement, such as the cleaning service and the outdated decor of the lobby. Additionally, there were mentions of inconsistent staff behavior. Despite these criticisms, particular praise was given to an employee named Melisa, who stood out for excellent service.

Overall, while the hotel has its merits and some positive aspects, it appears to struggle with consistency and meeting the full expectations of a four-star rating.

Business

Mercure Istanbul Bakirkoy is well-regarded by business travelers for its close proximity to the expo and important districts, making it a convenient choice for professionals. The hotel is frequently described as suitable for business travel and offers excellent value for money. Facilities such as the business center cater well to work-related needs. Despite some dissatisfaction regarding invoicing, the general manager, Ms. Bengi and her staff receive high praise for their helpfulness and good service. Overall, it's considered a good place for business trips.

Yes, Mercure Istanbul Bakirkoy has pool(s) that belong to one or more of the following categories: Indoor Pool.

Yes, a spa is available at Mercure Istanbul Bakirkoy.

No, Mercure Istanbul Bakirkoy doesn't allow dogs.

Yes, parking facilities are available at Mercure Istanbul Bakirkoy.

Yes, Mercure Istanbul Bakirkoy has a gym.

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