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SERENİTY COMFORT Hotel

Istanbul , 16 Peyami Safa Caddesi (Show on Map)

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1 room2 guests 1 room, 2 guests

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Summary of reviewsSERENITY COMFORT Hotel offers a tranquil retreat outside Istanbul's bustling city center, providing guests with convenient access to transportation options such as the Goztepe Metro station. Though the hotel is somewhat distanced from central attractions, the available valet parking and proximity to a mall offer added convenience and shopping opportunities. Guests appreciate this quiet and comfortable location, which is strategically positioned for easier exploration of the city.

The breakfast experience at SERENITY COMFORT Hotel receives mixed reviews, with positive remarks about the delicious offerings and variety available. Despite this, there is room for improvement in areas such as food labeling and maintaining warmth, with some guests finding the selection to be basic and limited.

Rooms at the hotel are consistently praised for their spaciousness and cleanliness, providing a serene environment complemented by scenic views. While noise from adjacent rooms is occasionally noted due to insufficient soundproofing, the overall ambiance of the large, well-kept accommodations is highlighted as a significant advantage.

Cleanliness at SERENITY COMFORT Hotel stands out as a defining feature, with guests frequently commending the meticulous attention to hygiene throughout the property. Exceptionally clean rooms and facilities are maintained with great care, contributing to a comfortable and inviting setting.

The staff receive varied feedback, with many guests emphasizing their friendliness and helpfulness. Notable employees like Idris and others with language skills enhance the service for a diverse clientele. Some issues, such as professional demeanor and language barriers, are noted, but the predominant focus remains on the staff's cooperative and attentive nature.

Overall, SERENITY COMFORT Hotel is commended for its peaceful location, spacious and clean rooms, and attentive staff, offering guests a comfortable and pleasant stay in Istanbul.
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Categories

Luxury Hotel

Hotel Taking Steps Towards Sustainability

Hotel for Honeymoon

Hotel with Spa

Family Friendly Hotel

Romantic Hotel

Hotel with Swimming Pool

Indoor Pool

Hotel with Free Wi-Fi

Hotel with Parking

Hotel with Gym

5-Star Hotel

Hotel with Indoor Pool

Room Types

Deluxe Single Room The fireplace is the standout feature of this single room. Featuring free toiletries and bathrobes, this single room includes a private bathroom with a walk-in shower, a bidet and a hairdryer. The air-conditioned single room features a TV with satellite channels, a minibar, a tea and coffee maker, a wardrobe as well as city views. The unit has 1 bed.

Deluxe Double Room Guests will have a special experience as this double room provides a fireplace. Offering free toiletries and bathrobes, this double room includes a private bathroom with a shower, a bidet and a hairdryer. The spacious air-conditioned double room offers a TV with satellite channels, a minibar, a tea and coffee maker, a wardrobe as well as city views. The unit has 1 bed.

Deluxe Triple Room Guests will have a special experience as this triple room provides a fireplace. Offering free toiletries and bathrobes, this triple room includes a private bathroom with a shower, a bidet and a hairdryer. The air-conditioned triple room offers a TV with satellite channels, a minibar, a tea and coffee maker, a wardrobe as well as city views. The unit offers 2 beds.

Junior Suite The fireplace is a top feature of this suite. This suite comes with 1 living room, 1 separate bedroom and 1 bathroom with a shower and free toiletries. The air-conditioned suite features a TV with satellite channels, a minibar, a tea and coffee maker, a seating area as well as city views. The unit has 2 beds.

About SERENİTY COMFORT Hotel

License: 18974

Guest Reviews

Location

SERENİTY COMFORT Hotel offers guests a prime location with easy access for both arrivals and departures. While the hotel is situated outside Istanbul's bustling city center and tourist attractions, guests can take advantage of nearby transportation options, including a convenient 15-minute walk to the Goztepe Metro station. This metro access makes exploring the city more manageable, despite the hotel's distance from central markets and supermarkets. For those with a car, valet parking service is available, offering stress-free parking solutions. Additionally, the hotel is in proximity to a mall, providing shopping opportunities that are just a taxi ride away. Although the location requires some planning for visits to the iconic parts of Istanbul, it offers a comfortable retreat away from the crowded city streets.

Breakfast

At SERENITY COMFORT Hotel, guests have mixed feelings about the breakfast offerings. On the positive side, the breakfast is often described as delicious, with some guests appreciating the comfort of the rooms as well. For those who enjoy variety, there's a noticeable abundance of food selections available, suggesting that the hotel does make an effort to provide a diverse breakfast spread. However, several guests point out drawbacks, such as the lack of product labeling and instances where the food was cold. Some reviews mention that the breakfast felt basic and not up to hotel standards, with limited choices available. These criticisms suggest room for improvement in enhancing the breakfast experience for guests.

Rooms

Serenity Comfort Hotel is known for its impressively spacious rooms, which offer a delightful sense of comfort and cleanliness. These beautiful and well-kept rooms provide guests with a pleasing environment to relax and unwind. Many visitors appreciate the scenic views from the windows, enhancing the hotel's peaceful ambiance. However, while the serene atmosphere is commendable, there have been occasional remarks about noise from adjacent rooms due to a lack of soundproofing. Most reviews highlight the large, clean accommodations as a standout feature, although some guests feel that a few aspects could still benefit from improvements. Overall, the hotel offers a pleasant and tranquil stay with ample space to enjoy.

Cleanliness

At the SERENITY COMFORT Hotel, cleanliness appears to be a standout feature frequently praised by guests. Many reviews highlight that the hotel maintains a high standard with clean rooms and well-kept facilities. The rooms are described as very clean and spacious, with attention to detail in maintaining cleanliness throughout the hotel, including the bed linens and floors. Guests appreciate the hotel's overall cleanliness and its proximity to the Mall of Istanbul as an added detail. The cleaning services are noted to be excellent, contributing to the hotel's reputation for being both clean and comfortable. Despite some minor issues, the consensus is that the SERENITY COMFORT Hotel excels in providing a clean and inviting environment, reflecting a commitment to hygiene and guest satisfaction.

Staff

The staff at SERENITY COMFORT Hotel have received a mix of feedback from guests, with many highlighting their friendliness and helpful nature. Positive reviews frequently mention that the staff are nice, attentive, and cooperative, making an effort to address the needs of the guests effectively. Certain employees are noted for their linguistic skills, such as Idris, along with a new employee who speaks Arabic, adding value to the diverse clientele. However, some guests have encountered issues, noting that a portion of the staff lack professionalism and seem unapproachable. There is also mention of language barriers, as some staff do not speak English, which may affect communication with international guests. Overall, while guest experiences vary, there is a noticeable emphasis on the politeness and helpfulness exhibited by much of the hotel's team.

Yes, SERENİTY COMFORT Hotel has pool(s) that belong to one or more of the following categories: Indoor Pool.

Yes, a spa is available at SERENİTY COMFORT Hotel.

No, SERENİTY COMFORT Hotel doesn't allow dogs.

Yes, parking facilities are available at SERENİTY COMFORT Hotel.

Yes, SERENİTY COMFORT Hotel has a gym.

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