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Summary of reviewsSomerset Maslak Istanbul, situated in the upscale and tranquil Maslak neighborhood, stands out for its prime location that combines modern amenities with natural beauty, offering a serene escape from the city's hustle and bustle. Guests consistently praise the convenience of having essential services, such as cafes, restaurants, supermarkets and a pharmacy nearby, making it an excellent choice for both short and extended stays. The forest-view rooms enhance the overall experience, providing a picturesque backdrop to the luxurious accommodations.
The spacious, clean and comfortable suites are a highlight, catering well to families and individual travelers. The hotel staff, especially individuals like Ali, Aisha, Kaan, Emruh, Şebnem and Kubra, receive commendations for their exceptional hospitality and professional demeanor, contributing significantly to the welcoming atmosphere.
Although the breakfast at Somerset Maslak Istanbul has mixed reviews, it is often described as pleasant and reasonably priced by some, while others criticize the limited menu, use of paper cups for juice and occasional high costs. There is also some dissatisfaction due to the lack of breakfast and room service options.
The rooms impress guests with their spaciousness, modern amenities and regular cleaning service. Equipped with fully functional kitchens and clean bathrooms, the apartments are well-maintained, although there are minor complaints about cramped bedrooms and occasional maintenance issues. The hotel also boasts fast internet and high-security levels, further enhancing guest comfort.
Cleanliness generally receives positive feedback with many guests appreciating the well-kept and modern apartments. Daily cleaning and the courteousness of the cleaning staff add to the positive experience. Nonetheless, some visitors have reported issues such as dirty beds, unpleasant smells and outdated shower facilities, indicating room for improvement in maintaining consistent cleanliness standards.
The bed comfort varies with some guests finding the beds very comfortable while others feel they are too small or not clean enough, particularly noting issues with stained towels and bedsheets.
In summary, Somerset Maslak Istanbul excels in providing a harmonious blend of comfort, convenience and scenic beauty in a safe, upscale district, making it a top choice for those seeking a tranquil yet connected stay in Istanbul. While there are areas for improvement, particularly concerning breakfast options and bed quality, the outstanding location, spacious accommodations and dedicated staff often make up for these shortcomings, ensuring a generally satisfying stay. Show more
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Hotel with EV Charging Stations
Dog Friendly Hotel
Hotel with Swimming Pool
Outdoor Pool
Hotel with Free Wi-Fi
Hotel with Parking
EV charging stations
Accessible Hotel
Hotel with Outdoor Pool
Room Types
Deluxe StudioThis studio has a seating area and a dining area, complimentary Wi-Fi internet and 1 Queen-size Bed or 2 Single Beds.
One-Bedroom Executive ApartmentThis apartment comes with 1 living room, 1 separate bedroom and 1 bathroom with a shower and free toiletries. Guests can make meals in the kitchen that features a refrigerator, a dishwasher, kitchenware and an oven. This air-conditioned apartment features a dining area, a flat-screen TV with satellite channels a washing machine and a balcony. The unit has 1 bed.
One-Bedroom PenthouseThis spacious apartment consists of 1 living room, 1 separate bedroom and 1 bathroom with a shower and free toiletries. The well-equipped kitchen features a refrigerator, a dishwasher, kitchenware and an oven. This air-conditioned apartment comes with a dining area, a flat-screen TV with satellite channels a washing machine and an outdoor dining area. The unit offers 1 bed.
Two-Bedroom Executive ApartmentThis spacious apartment comes with 1 living room, 2 separate bedrooms and 2 bathrooms with a shower and free toiletries. Meals can be prepared in the well-fitted kitchen, which features a refrigerator, a dishwasher, kitchenware and an oven. The air-conditioned apartment features a flat-screen TV with satellite channels, a washing machine, soundproof walls, a tea and coffee maker as well as pool views. The unit has 3 beds.
Three-Bedroom Executive ApartmentThis spacious apartment includes 1 living room, 3 separate bedrooms and 2 bathrooms with a shower and free toiletries. In the well-fitted kitchen, guests will find a refrigerator, a dishwasher, kitchenware and an oven. The air-conditioned apartment offers a flat-screen TV with satellite channels, a washing machine, soundproof walls, a tea and coffee maker as well as garden views. The unit has 4 beds.
Three-Bedroom PenthouseThis spacious apartment comes with 1 living room, 3 separate bedrooms and 3 bathrooms with a shower and free toiletries. Meals can be prepared in the kitchen, which features a refrigerator, a dishwasher, kitchenware and an oven. This air-conditioned apartment is comprised of a dining area, a flat-screen TV with satellite channels a washing machine and a balcony. The unit has 4 beds.
Four-Bedroom Executive ApartmentThis spacious apartment features 1 living room, 4 separate bedrooms and 2 bathrooms with a shower and free toiletries. The well-fitted kitchen has a refrigerator, a dishwasher, kitchenware and an oven. This air-conditioned apartment is comprised of a dining area, a flat-screen TV with satellite channels a washing machine and a balcony. The unit has 8 beds.
One-Bedroom PremierThis spacious apartment comprises 1 living room, 1 separate bedroom and 1 bathroom with a shower and free toiletries. Meals can be prepared in the kitchen, which comes with a refrigerator, a dishwasher, kitchenware and an oven. This air-conditioned apartment includes a dining area, a flat-screen TV with satellite channels a washing machine and a balcony. The unit offers 1 bed.
Deluxe StudioThe well-fitted kitchen features a refrigerator, a dishwasher, kitchenware and an oven. This air-conditioned studio includes a flat-screen TV with satellite channels, a private bathroom as well as a terrace with garden views.
One-Bedroom Apartment with ViewThis apartment is comprised of 1 living room, 1 separate bedroom and 1 bathroom with a shower and free toiletries. Guests can make meals in the kitchen that comes with a refrigerator, a dishwasher, kitchenware and an oven. The air-conditioned apartment offers a flat-screen TV with satellite channels, a washing machine, soundproof walls, a tea and coffee maker as well as garden views. The unit offers 1 bed.
Two-Bedroom Apartment with ViewThis spacious apartment comes with 1 living room, 2 separate bedrooms and 2 bathrooms with a shower and free toiletries. Meals can be prepared in the well-fitted kitchen, which features a refrigerator, a dishwasher, kitchenware and an oven. The air-conditioned apartment features a flat-screen TV with satellite channels, a washing machine, soundproof walls, a tea and coffee maker as well as garden views. The unit has 2 beds.
Guest Reviews
7.9
Good
Location
Nestled in the upscale Maslak neighborhood, Somerset Maslak Istanbul enjoys a prime location that has captivated many guests. Renowned for its tranquility, safety and picturesque views, the area offers a serene escape from the bustling heart of Istanbul. The neighborhood's allure lies in its combination of modern amenities and natural beauty with nearby cafes, restaurants, supermarkets and even a pharmacy ensuring all necessary services are within easy reach.
Guests have consistently praised the hotel's proximity to essential services, making it highly convenient for both short and extended stays. The forest view adds a unique charm to the stay, providing a scenic backdrop to the luxurious accommodation. Despite being removed from the city's hustle and bustle, Somerset Maslak Istanbul remains well-connected with notable Turkish landmarks relatively accessible.
The spacious, clean and comfortable suites also contribute to an overall pleasant experience, accommodating families and individual travelers alike. Some guests highlighted the exceptional hospitality of the staff, enhancing the welcoming atmosphere of the hotel. While some reviews pointed to occasional discomforts, the majority emphasized the outstanding location and the peaceful environment as significant highlights.
For those seeking a harmonious blend of comfort, convenience and scenic beauty, Somerset Maslak Istanbul presents itself as an excellent choice, embedded within a safe and upscale district that is sure to enrich any visit to the vibrant city of Istanbul.
Breakfast
The breakfast experience at Somerset Maslak Istanbul receives mixed feedback from its guests. Some visitors describe the breakfast as pleasant and amazing with reasonable pricing. However, several reviews highlight issues such as the limited and not diverse menu, coupled with the use of paper cups for orange juice, which detract from the overall experience. There are also comments about the high cost of the breakfast with some guests feeling it is not worth the price. Additionally, the absence of breakfast and room service options was noted by a few visitors, expressing dissatisfaction with the overall breakfast provision.
Rooms
Somerset Maslak Istanbul leaves a positive impression with its spacious, well-equipped apartments and beautiful, clean surroundings. Guests frequently mention the ample room sizes and comfortable amenities, including fully equipped kitchens and spotless bathrooms. Despite some isolated issues with certain units, the overall cleanliness and frequent room servicing add to the guests' comfort. The sophisticated and respectful demeanor of the staff, notably Shabina, contributes to a welcoming atmosphere.
Located in a serene and upscale area, the hotel offers both tranquility and convenience with various services, restaurants and coffee shops within close proximity. While some guests find the bedrooms a bit cramped, the general consensus highlights the spaciousness of the living spaces, making it a suitable stay for larger families. Balconies with nice views, fast internet and a high level of security enhance the overall experience at this well-regarded establishment.
Beds
Somerset Maslak Istanbul offers clean rooms and comfortable bedding in a modern setting. Guests have particularly appreciated the comfortable beds in some of the apartments, which contribute to a good night's sleep. However, there have been mixed reviews regarding bed comfort with some guests finding them uncomfortable and too small, especially the queen-size beds. Additionally, there have been occasional mentions of stained towels and less-than-clean bed sheets and pillows. While the overall cleanliness of the rooms is commendable, the inconsistent quality of the beds might not meet everyone's expectations.
Cleanliness
Somerset Maslak Istanbul receives mixed feedback regarding its cleanliness. Many guests appreciate the modern, well-equipped apartments, emphasizing their cleanliness and comfort. The hotel's facilities and excellent staff treatment contribute positively to the overall experience. Several reviews highlight the cleanliness of the rooms upon arrival and the daily cleaning service. Guests frequently mention that the hotel is very clean with some impressed by the general upkeep and the courteousness of the cleaning staff.
On the other hand, some reviews express concerns about the cleanliness, noting issues such as dirty beds, unpleasant smells and poorly maintained towels. Specific complaints include finding hair in rooms, dirty tables and outdated shower facilities. The inconsistent cleaning service and reception staff's attitude have also been pointed out as areas needing improvement.
Overall, while there are positive remarks about the hotel's cleanliness, suggesting that many guests have satisfactory experiences, there are also notable criticisms indicating that the maintenance standards require attention to ensure a consistently clean environment for all visitors.
Staff
Somerset Maslak Istanbul is frequently praised for its friendly and helpful staff who are dedicated to ensuring a pleasant stay for guests. Many reviews highlight the exceptional courtesy and professionalism of the employees with specific mentions of individuals like Ali, Aisha, Kaan, Emruh, Şebnem and Kubra for their outstanding service. The housekeeping team also receives special thanks for their attentiveness and maintaining cleanliness.
Guests appreciate the smooth and welcoming check-in process facilitated by the reception team, which is consistently lauded for their cooperative and cheerful demeanor. The attitude of the staff is often described as respectful, sophisticated and attentive to guest needs. Many express gratitude towards the entire staff, from the reception to the cleaning team, for their excellent treatment and assistance.
However, some guests have reported less favorable experiences, noting issues with the night shift receptionists' behavior, slow service and occasional unresponsiveness from room service. Despite these few negative comments, the general consensus remains positive with most guests emphasizing the staff's dedication to providing a helpful and friendly environment. The hotel's prime location, along with its well-decorated studios, further contributes to a generally satisfying stay at Somerset Maslak Istanbul.
Yes, Somerset Maslak Istanbul has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at Somerset Maslak Istanbul.
Yes, Somerset Maslak Istanbul welcomes dogs.
Yes, parking facilities are available at Somerset Maslak Istanbul.