The Old Ottoman Castle
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Summary of reviewsThe Old Ottoman Castle, situated in the heart of Istanbul, is highly praised for its enviable location. Guests appreciate its proximity to iconic landmarks such as the Blue Mosque, Hagia Sophia, Topkapi Palace and the Grand Bazaar. Its position in the Sultanahmet area ensures that visitors can easily explore historical sites, vibrant streets and nearby seaside walks. Despite occasional minor noise issues and initial difficulty finding the location, the hotel’s central positioning is considered a significant advantage.
Breakfast at The Old Ottoman Castle garners mixed reviews. Many guests enjoy the quality and taste of the typical Turkish breakfast, consisting of cheeses, olives, tomatoes, fresh eggs and other continental items. However, the lack of variety and repetitive nature of the offerings were noted as areas needing improvement. Small portions, the absence of a buffet and limited serving times were mentioned as drawbacks. While some found the breakfast adequate for the hotel's price range, others suggested enhancements such as fresh juice and better coffee offerings.
The hotel's dining experience, particularly the evening meals at its restaurant, is generally praised for good food and a lively atmosphere, often enhanced by live music. Although some guests found the live performances and street noise intrusive, affecting their dining experience and conversations, the overall ambiance and culinary quality were positively reviewed. The cost of dining was noted as a bit expensive by some, but the vibrant locale with surrounding dining options added to the appeal.
Rooms at The Old Ottoman Castle are frequently described as spacious, clean and comfortable. Guests appreciated the daily housekeeping, quality decor and comfortable furnishings. Family-friendly accommodations with large units were commended, although some guests noted issues like broken showers, malfunctioning air conditioning and occasional bad smells. Despite minor drawbacks, the rooms were overall deemed comfortable with a nice staff, good location and efficient airport transfer service.
Cleanliness receives a varied response; while many guests found their rooms and the hotel generally clean, others pointed out specific areas needing more attention, such as regular room cleaning, smelly bathrooms and pigeon droppings. Yet, the overall impression leans towards a satisfactorily clean environment.
The staff at The Old Ottoman Castle are highlighted for their exceptional service, friendliness and professionalism. Staff members like Solmaz, Anil, Karina and Svetlana are particularly praised for their attentiveness and efforts to enhance the guest experience, including helpful gestures, child-friendly attitudes and multilingual capabilities. These positive interactions contribute significantly to the hotel’s warm and welcoming atmosphere.
Lastly, the beds at The Old Ottoman Castle are generally well-received with many guests describing them as comfortable and conducive to a restful sleep. While there were a few mentions of overly soft mattresses causing discomfort and isolated reports of bed bites, the overall sentiment remains positive with the bedding quality significantly enhancing the accommodation experience.
Overall, The Old Ottoman Castle offers a charming and convenient base for visitors looking to explore Istanbul with its prime location, comfortable rooms, exceptional staff and lively dining experience creating an appealing environment despite a few areas needing improvement.
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Breakfast at The Old Ottoman Castle garners mixed reviews. Many guests enjoy the quality and taste of the typical Turkish breakfast, consisting of cheeses, olives, tomatoes, fresh eggs and other continental items. However, the lack of variety and repetitive nature of the offerings were noted as areas needing improvement. Small portions, the absence of a buffet and limited serving times were mentioned as drawbacks. While some found the breakfast adequate for the hotel's price range, others suggested enhancements such as fresh juice and better coffee offerings.
The hotel's dining experience, particularly the evening meals at its restaurant, is generally praised for good food and a lively atmosphere, often enhanced by live music. Although some guests found the live performances and street noise intrusive, affecting their dining experience and conversations, the overall ambiance and culinary quality were positively reviewed. The cost of dining was noted as a bit expensive by some, but the vibrant locale with surrounding dining options added to the appeal.
Rooms at The Old Ottoman Castle are frequently described as spacious, clean and comfortable. Guests appreciated the daily housekeeping, quality decor and comfortable furnishings. Family-friendly accommodations with large units were commended, although some guests noted issues like broken showers, malfunctioning air conditioning and occasional bad smells. Despite minor drawbacks, the rooms were overall deemed comfortable with a nice staff, good location and efficient airport transfer service.
Cleanliness receives a varied response; while many guests found their rooms and the hotel generally clean, others pointed out specific areas needing more attention, such as regular room cleaning, smelly bathrooms and pigeon droppings. Yet, the overall impression leans towards a satisfactorily clean environment.
The staff at The Old Ottoman Castle are highlighted for their exceptional service, friendliness and professionalism. Staff members like Solmaz, Anil, Karina and Svetlana are particularly praised for their attentiveness and efforts to enhance the guest experience, including helpful gestures, child-friendly attitudes and multilingual capabilities. These positive interactions contribute significantly to the hotel’s warm and welcoming atmosphere.
Lastly, the beds at The Old Ottoman Castle are generally well-received with many guests describing them as comfortable and conducive to a restful sleep. While there were a few mentions of overly soft mattresses causing discomfort and isolated reports of bed bites, the overall sentiment remains positive with the bedding quality significantly enhancing the accommodation experience.
Overall, The Old Ottoman Castle offers a charming and convenient base for visitors looking to explore Istanbul with its prime location, comfortable rooms, exceptional staff and lively dining experience creating an appealing environment despite a few areas needing improvement.
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About The Old Ottoman Castle
License: 34-2049
Guest Reviews
Location
The central location is ideal for those looking to explore the historical center with numerous restaurants, shops and public transport options nearby. Visitors appreciated the convenience of walking to main attractions and enjoying the scenic streets of Istanbul. The seaside is also within a short stroll, perfect for picturesque walks along the shore.
The hotel itself is noted for being situated in a lively yet peaceful area, providing a festive atmosphere without falling short on tranquility. While some guests mentioned minor issues with late-night noise and initial difficulty finding the location, the overwhelming consensus is that The Old Ottoman Castle offers an extraordinary and conveniently located base for exploring all that Istanbul has to offer.
Breakfast
However, guests frequently mentioned the repetitiveness of the breakfast, noting it was the same every day with limited variety. Items such as sausage, jam and sliced meat were also included but did not add much in terms of diversity. Portions were generally small but considered adequate for less demanding tourists. There was no buffet option, making guests wait for up to 30 minutes as the breakfast was served at the table portion by portion. Some found the breakfast to start too late at 9:00 AM, although on departure days, earlier serving times were accommodated upon request.
Reviewers also pointed out areas for improvement, such as introducing more variety, offering fresh juice and fruit and enhancing the overall quality. Additionally, amenities like coffee were missing, making the breakfast experience less satisfactory for some guests. Despite being basic and not very varied, the breakfast was deemed reasonable given the price range of the hotel. Nonetheless, some visitors were disappointed, finding the breakfast to require significant enhancements.
Dinner
Despite the excellent cuisine and the joyful ambiance created by the live music, some guests have noted the downsides. Particularly, the noise from the live performances and street can be quite intrusive, often continuing until midnight and affecting the rooms on the street side. This auditory spillover has made dining within the hotel in the evening challenging for some, who found it difficult to hold conversations amidst the clamor.
Although the hotel is surrounded by a plethora of dining options in the area, making it a vibrant locale, this also contributes to the overall noise levels in the evenings. Furthermore, the lack of an outdoor dining area might limit the dining experience for some. Additionally, while the restaurant's food is appreciated, the cost of dining there has been noted as expensive by some guests.
Ultimately, the restaurant at 'The Old Ottoman Castle' offers a delightful dining experience with its good food and lively entertainment, though potential diners should be prepared for a bustling, somewhat noisy environment, particularly during the evenings.
Rooms
Families will find the rooms well-suited for short stays with some units large enough to accommodate up to five people plus a baby. The property features well-furnished apartments, some with mini-kitchens, providing convenience for longer visits.
Despite the generally positive reviews regarding the cleanliness and spaciousness, there are some drawbacks. Certain rooms are reported to have issues such as broken showers, malfunctioning air conditioning and an occasional bad smell. Some guests also noted that construction appeared unfinished in spots. Additionally, the view from some rooms could be disappointing with balconies being extremely small and sometimes offering unappealing sights.
Overall, the Old Ottoman Castle provides comfortable, spacious and clean rooms with daily housekeeping apparent, despite a few areas needing improvement. The staff is praised as very nice and the location is deemed good, coupled with a smooth airport transfer service, all of which contribute to a pleasant experience for most travelers.
Beds
Cleanliness
However, other reviews highlight areas that fall short, mentioning a lack of general cleanliness in the hotel area and specific issues such as smelly bathrooms and pigeon droppings. Room cleaning services have room for improvement, as several reviews pointed out that rooms were not cleaned regularly or effectively with some not cleaned even once during their stay.
Overall, the cleanliness of The Old Ottoman Castle is seen as modest by some guests with both commendable highlights and notable areas needing attention.
Staff
Many visitors commend the staff's ability to anticipate and promptly address their needs, mentioning personal touches such as ordering taxis, assisting with luggage and providing free drinks upon arrival. Cleaning staff, particularly Svetlana, are noted for their daily attention to detail and caring attitude. Families appreciate the child-friendly nature of the hotel with children being treated exceptionally well.
The reception area often receives compliments for its friendly and respectful staff, who are always ready to help and provide useful local information. The multilingual capability of the team, including proficiency in Russian, further enhances the overall guest experience.
In terms of ambiance, the hotel is described as cozy and charming, further enriched by the welcoming atmosphere created by its staff. The consistent mention of kindness, friendliness and professionalism makes The Old Ottoman Castle a recommended choice for those seeking excellent hospitality in a well-located, charming setting.
No, The Old Ottoman Castle doesn't have any pool.
No, a spa isn't available at The Old Ottoman Castle.
No, The Old Ottoman Castle doesn't allow dogs.
Yes, parking facilities are available at The Old Ottoman Castle.
No, The Old Ottoman Castle doesn't have a gym.
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