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Vialand Palace Hotel

Istanbul , Yeşilpınar Mahallesi Girne Caddesi, Eyüp (Show on Map)

8.6

Very Good

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1 room2 guests 1 room, 2 guests

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Summary of reviewsVialand Palace Hotel is highly regarded for its excellent location, particularly appealing to families and leisure travelers. Nestled within the vibrant Vialand theme park and shopping mall, it offers unparalleled convenience with easy access to entertainment, dining, and shopping, making it perfect for those traveling with children. Guests appreciate the hotel's safe, peaceful environment and its close proximity to a variety of kid-friendly activities. The hotel's integration within the complex ensures that everything needed is within walking distance, allowing for a relaxing and enjoyable stay without venturing far.

The accommodations at Vialand Palace Hotel receive praise for their spaciousness and cleanliness, with family suites comfortably hosting up to six people. Guests frequently highlight the ample room sizes, likening them to suites, and enjoy features such as terraces that enhance the experience. While some feedback suggests that the furniture and mattresses could be updated, the overall room experience is noted as impressive.

Cleanliness at the hotel is a strong point, with guests consistently noting the well-maintained and tidy environment, supported by a tranquil atmosphere and professional staff. Although there are occasional suggestions for improvements in specific areas such as bathrooms, the overall commitment to maintaining a clean and comfortable space stands out.

The staff at Vialand Palace Hotel are lauded for their friendliness and dedication, significantly contributing to guests' positive experiences. Team members such as Ali, Ercan, Cem, Mert, Aladdin, and Zahra are frequently mentioned for their exceptional service and English proficiency. The attentive reception and restaurant teams enhance the welcoming atmosphere, although minor service issues are occasionally noted.

The family-friendly environment and excellent service make Vialand Palace Hotel a fantastic choice for families. Its strategic location near amusement parks and beneath a large shopping mall, with various attractions and activities for children, provides an all-inclusive experience. With spacious accommodations and a supportive staff, families enjoy a comfortable stay with minimal need to leave the premises.

While the breakfast experience receives mixed reviews, with some guests satisfied and others calling for more variety and regular updates, the overall offering is considered decent. The comfortable beds and cleanliness contribute to a generally satisfactory visit, making Vialand Palace Hotel a memorable destination for guests seeking convenience and comfort.
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Hotel for Honeymoon

Live in luxury when you book a night in this palace themed hotel called Isfanbul suites. This is the ideal location for couples who want to get away from their daily routine. The Honeymoon Suite is located in an elegant setting with a garden and city view and is decorated in warm colours.

4-Star Hotel

Located in Istanbul, near the Vialand theme park, this hotel offers convenient access to entertainment and family-friendly activities. It provides comfortable accommodations and a range of amenities for a pleasant stay.

Luxury Hotel

Family Friendly Hotel

Romantic Hotel

Business Hotel

Hotel with Parking

Accessible Hotel

Room Types

Honeymoon Suite Located on the 1st and 2nd floors with city views, this suite is decorated in warm earthy colors. It comes with a dining table for 4, seating area with a flat-screen TV and a bathroom with a shower. Each unit comes with a French balcony or a patio. Ironing facilities are provided upon request. Free high-speed wireless Internet access up to 50 MB is available in all suites. Please note that the single bed size is 100x200 cm.

King Suite Located on the 1st and 2nd floors with city views, this suite is decorated in warm earthy colors. It comes with a dining table for 4, seating area with a flat-screen TV and a bathroom with a shower. Each unit comes with a French balcony or a patio. Ironing facilities are provided upon request. Free high-speed wireless Internet access up to 50 MB is available in all suites. Please note that the single bed size is 100x200 cm.

Deluxe Suite Located on the 1st and 2nd floors with city views, this suite is decorated in warm earthy colors. It comes with a dining table for 4, seating area with a flat-screen TV and a bathroom with a shower. Each unit comes with a French balcony or a patio. Ironing facilities are provided upon request. Free high-speed wireless Internet access up to 50 MB is available in all suites. Please note that the single bed size is 100x200 cm.

Family Suite Located on the 1st and 2nd floors with city views, this suite is decorated in warm earthy colors. It comes with a dining table for 4, seating area with a flat-screen TV and a bathroom with a shower. Each unit comes with a French balcony or a patio. Ironing facilities are provided upon request. Free high-speed wireless Internet access up to 50 MB is available in all suites. Please note that the single bed size is 100x200 cm.

Deluxe Home This suite has air conditioning, minibar, electric kettle, microwave, dining table and kitchenware. Guests can benefit from the sofa and flat-screen TV in the seating area. Free toiletries, bathrobe, slippers and hairdryer are provided in the private bathroom.

Deluxe Twin Suite Located on the first and second floors, this suite features a balcony with city view or a patio. A dining table and seating area with flat-screen TV are available for guests use. Ironing facilities are provided upon request. Private bathroom comes with shower, free toiletries, bathrobe, hairdryer and slippers.

About Vialand Palace Hotel

License: 17908

Guest Reviews

8.6

Very Good

Location

Vialand Palace Hotel offers guests a remarkable location that attracts families and leisure travelers alike. Situated amidst the vibrant Vialand theme park and an impressive shopping mall, the hotel provides easy access to entertainment and shopping opportunities without the need to venture far. Guests appreciate the hotel's proximity to both the amusement park and shopping outlets, making it a convenient choice for those traveling with children. The hotel is described as wonderfully integrated within the entire complex, including a theme park and mall, creating an exceptional stay where everything one might need is readily available.

Families find the hotel particularly suitable due to its safe environment and numerous nearby kid-friendly activities. Its location offers a sense of peace and relaxation, with guests able to explore restaurants, cafes, supermarkets, and even additional services like furniture packaging and a car wash unit within close quarters. The hotel itself is praised for being clean and organized, with spacious rooms and helpful staff contributing to an overall pleasant experience.

For those seeking convenience, the great location allows guests to enjoy both leisurely shopping and exciting amusement experiences. Though slightly distanced from the city center, the Vialand Palace Hotel stands out as an ideal spot for those wanting an all-inclusive escape without needing to travel far for essentials. With everything accessible within walking distance, guests can enjoy a fulfilling stay while having the luxury of being near both a bustling mall and amusement entertainment in one unique setting.

Breakfast

The breakfast experience at Vialand Palace Hotel evokes mixed feelings among guests. On the bright side, several positive remarks highlight a good, delicious, and diverse breakfast, with some describing the buffet as beautiful and varied. Guests appreciate the well-organized setup and the outstanding service from the restaurant staff. However, there remains a significant call for improvement and diversification. Many guests feel that the selection, although complete for some, falls short of expectations, citing its limited variety and lack of daily change. Some suggest stepping outside breakfast at the hotel and instead exploring the numerous dining options available in the adjacent mall food court. To enhance the overall breakfast experience, regular updates and a broader selection could address the concerns of repeat guests and newcomers alike.

Rooms

Vialand Palace Hotel offers an exceptional experience with its spacious accommodations, perfect for families seeking comfort and convenience. Guests consistently highlight the impressive size of the rooms, likening them to suites, with large, multifunctional layouts that provide ample space for relaxation. The cleanliness of the hotel stands out, making it a welcoming environment for all who stay. Families particularly appreciate the well-designed family rooms, which comfortably house up to six people, ensuring a pleasant stay for everyone.

Many rooms feature bright and airy atmospheres, often complete with terraces, adding to the relaxing ambiance. Despite a few mentions of older furniture and uncomfortable mattresses, the hotel's overall presentation remains impressive. The strategic location also offers added excitement with nearby amusement parks and shopping opportunities, enhancing the overall experience for families. Vialand Palace Hotel seems to blend comfort, cleanliness, and spaciousness into a delightful package for those visiting.

Beds

The Vialand Palace Hotel boasts spacious and comfortable rooms that are well-received by guests. The king rooms, in particular, are noted for their ample space and comfort. Many visitors appreciate the very comfortable beds and the abundance of pillows provided, which contribute to a restful night's sleep. However, feedback about the mattresses is mixed, with some guests finding them uncomfortable. Despite this, the overall experience is enhanced by the cleanliness of the hotel and a pleasant breakfast, making it a generally satisfactory stay for visitors.

Cleanliness

Vialand Palace Hotel receives praise for maintaining a high standard of cleanliness, providing guests with a clean, tidy, and comfortable environment. Its tranquil atmosphere and friendly, professional staff contribute to a relaxing stay, making it an excellent choice, especially for families with children. Located conveniently near major attractions like the Vialand amusement park and a shopping mall housing top Turkish brands, the hotel offers easy access to tourist facilities. Guests consistently highlight the cleanliness of the rooms and overall neatness of the hotel, which enhances the experience. However, there are occasional mentions that certain areas, such as bathrooms, could benefit from more attention to detail regarding cleanliness. Despite minor setbacks, such as unclean sheets and towels and the need for improvement in overall room cleanliness, the commitment to maintaining an inviting ambiance and attentive service underscores the hotel's appeal to travelers seeking a peaceful and accommodating retreat.

Staff

Vialand Palace Hotel receives high praise for its dedicated and friendly staff, who appear to go above and beyond to ensure a pleasant stay for guests. Many guests have noted the team's friendly demeanor, highlighting their helpfulness and support throughout the stay. Notable mentions of exceptional customer service frequently reference team members such as Ali, Ercan, Cem, Mert, Aladdin, and Zahra, who have been particularly supportive and proficient in English.

The helpful nature of the reception staff significantly enhances the guest experience, with Ercan frequently mentioned for his problem-solving abilities and comprehensive assistance. The reception and restaurant teams are recognized for their attentive service, although there are isolated reports of less cooperative service among the waitstaff and occasional issues at the reception desk.

Overall, the staff contribute positively to the hotel's reputation, creating a welcoming atmosphere and demonstrating an eagerness to accommodate guests' needs. This personalized and attentive approach is an integral part of what makes a stay at Vialand Palace Hotel memorable.

Family

Vialand Palace Hotel is a fantastic choice for families seeking a comfortable and convenient stay. The hotel is renowned for its family-friendly environment and spacious accommodations, including exceptionally large family suites that easily accommodate up to six people. Guests appreciate the hotel's excellent service, where the friendly and helpful staff—Ali Safa and Alaattin among them—go above and beyond to ensure a pleasant experience for everyone.

A highlight for families is the location, which is perfect for those with children, as it is close to an amusement park and sits beneath a large shopping mall. The mall provides plenty of fun activities and attractions for children, making it an ideal spot for families to enjoy together. The convenience of having a complete complex nearby, including a supermarket and amusement park, means that guests often find little need to leave the premises, further enhancing the sense of relaxation and peace.

Vialand Palace Hotel is praised not only for its strategic location but also for its cleanliness, tranquility, and organized spaces. Families frequently express their satisfaction with the welcoming atmosphere, as evidenced by children enjoying their first visits and positive interactions with the supportive staff. All in all, the hotel is described as ideal for those coming to stroll in the park with their children, offering guests an amazing and comfortable family experience without the need to venture far for entertainment or shopping.

No, Vialand Palace Hotel doesn't have any pool.

No, a spa isn't available at Vialand Palace Hotel.

No, Vialand Palace Hotel doesn't allow dogs.

Yes, parking facilities are available at Vialand Palace Hotel.

No, Vialand Palace Hotel doesn't have a gym.

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