Bomtempo II Chales by Castelo Itaipava
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Summary of reviewsBomtempo II Chales by Castelo Itaipava is a fantastic choice for nature lovers seeking a tranquil vacation away from the hustle of city life. The hotel's location is ideal, surrounded by lush greenery and offering excellent facilities including a waterfall, hot and cold pools and beautiful outdoor areas. The vintage decor adds a unique touch to the rooms, which are spacious and comfortable with good quality beds and pillows. The restaurant serves delicious and varied meals and the staff is extremely polite, friendly and dedicated to providing excellent customer service. The hotel is also a great option for families with kids, offering many attractions for both adults and children, including a playground, toy room and a small lake with pedal boats. The outdoor and indoor pools are standout features with guests raving about their size, cleanliness and stunning views. Overall, Bomtempo II Chales by Castelo Itaipava offers comfort, convenience and a beautiful natural setting, making it an excellent choice for a relaxing vacation.
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Resort with Rooms With Jacuzzi / Hot-tub
Resort with Swimming Pool
Heated Pool Indoor Pool Outdoor Pool
Resort with Tennis Courts
Room Types
About Bomtempo II Chales by Castelo Itaipava
Guest Reviews
Bomtempo II Chales by Castelo Itaipava is an ideal location for nature lovers with excellent facilities including a waterfall, hot and cold pools and beautiful outdoor areas. Although it's a bit remote from the city, it's conveniently located only 10 minutes from Itaipava town center. The hotel is surrounded by lush greenery and offers ample space for relaxation. The rooms are nested in the forest, offering guests picturesque nature views. However, some guests found the entrance difficult to locate and internet connectivity was an issue in some rooms. Overall, the hotel's marvelous location, scenery and peaceful surroundings make it an excellent choice for families seeking a tranquil vacation away from the hustle of city life.
The guests at Bomtempo II Chales by Castelo Itaipava had mixed reviews about the breakfast served at the hotel. While some guests found the breakfast to be weak or simple, many others appreciated the variety of bread, cakes and fruits. Some guests even called the breakfast excellent with plenty of options and variety. The hotel's restaurant also received praise for serving delicious and varied meals. However, a few guests felt that the breakfast could have been better with more options. Overall, guests were happy with the hotel's facilities and the helpfulness of its staff.
The dinner at Bomtempo II Chales by Castelo Itaipava received mixed reviews, however the restaurant appears to be a standout feature. Guests raved about the quality of food served and the attentive service of the staff, particularly Vanessa. While some found the prices to be too high and the menu options limited, most guests praised the restaurant's basic but well-executed dishes, great variety and reasonable prices. It is recommended to check the dinner schedule in advance.
Nestled in the heart of Itaipava, Bomtempo II Chales by Castelo Itaipava offers a variety of accommodations to suit different preferences. While some rooms require maintenance due to the region's climate, others are spacious and comfortable with excellent amenities. The vintage decor adds a unique touch to the rooms, but it may not appeal to everyone. Despite minor flaws, such as old mattresses and TV channels that don't work, the rooms are clean and tidy with comfortable beds and good-quality bed linen. Visitors who value privacy will appreciate the secluded chalets, which are spacious and cozy. Although some rooms lack wall outlets and have poorly functioning doors, guests can enjoy picturesque views of nature from many rooms. Some guests noted the occasional inconvenience, such as the lack of good curtains or the musty smell of the room. Overall, Bomtempo II Chales has excellent facilities and accommodations with wooden furniture that create a rustic, authentic feel to the rooms.
Guests of Bomtempo II Chales by Castelo Itaipava praised the comfortable and fresh bedding and towels provided by the hotel. The chalets were also noted for being spacious and comfortable with good quality beds and pillows. While some guests had issues with noisy or uneven mattresses, overall the beds were seen as large and comfortable. The breakfast was also highlighted as being good and some guests specifically mentioned the combination of comfortable beds and a good shower. However, a small number of guests found the beds to be uncomfortable, either due to old or mismatched mattresses or other factors. Despite these concerns, most guests were satisfied with the decoration and overall comfort of the beds and chalets at Bomtempo II Chales by Castelo Itaipava.
Bomtempo II Chales by Castelo Itaipava has received mixed reviews from guests regarding the cleanliness of the hotel. While some guests reported that their rooms were not very clean and there was a lot of dust on the floor, others praised the impecable cleanliness of the hotel. Many guests appreciated the helpful and friendly staff, who were always available to assist them. However, some guests reported that their requests for maintenance and cleaning were not taken seriously and there were issues with leaky faucets and dirty sofas in the common areas. Some guests also reported that their rooms had a musty smell and damp walls and the bedding had a stale odor. Overall, while the hotel has a beautiful structure and spacious rooms, improvements are needed in terms of maintenance and cleaning to ensure a comfortable stay for guests.
At Bomtempo II Chales by Castelo Itaipava, guests have raved about the hotel staff. They are extremely polite, friendly and dedicated to providing excellent customer service. Many reviewers specifically mentioned Letícia and Lincoln, praising their attentiveness at the restaurant. Some guests noted that the communication among staff could be improved, but overall, they found the staff to be helpful and accommodating. The receptionists such as Antônia, Paula, Alex and Guilherme were efficient and welcoming, while Vanessa from the breakfast area impressed guests with her efficiency and friendliness. Some guests also noted their interactions with a great rec staff member, Carol, who was excellent with kids. Although there were some complaints about the restaurant service, guests were generally well-treated and enjoyed their stay thanks to the hotel's lovely staff.
Located in a remote area with no cellphone signal, Bomtempo II Chales by Castelo Itaipava provides Wi-Fi access in certain areas of the property. While there were some issues with the internet connection, guests did mention it as the only positive aspect of their stay. Some guests reported that the Wi-Fi was weak and only worked in specific spots such as the reception area, restaurant and recreation area. Despite some communication issues related to website fees, the hotel staff made an effort to address problems with the internet connection, which was intermittent at times. Overall, guests felt that the Wi-Fi service could be improved, especially since they were unable to rely on other modes of communication due to lack of cell phone coverage.
Guests have only positive things to say about the pool at Bomtempo II Chales by Castelo Itaipava. They describe it as wonderful, marvellous, large, clean and with an incredible view of the waterfall. The heated pool is a standout feature and some guests enjoy the natural pool created by the waterfall. They do note some issues with the pool area, including insufficient maintenance, dirty water and torn furniture. Some also mention a lack of towels and too much chlorine in the water. Despite these minor issues, guests appreciate the heated indoor pool, which is especially useful in colder weather. Families love the options for children, including outdoor toys, a playground and a pool for little ones. Some guests suggest that the hotel needs to update its pool furniture and towels. Overall, the natural surroundings and excellent pool make this hotel an ideal place for a relaxing vacation.
Bomtempo II Chales by Castelo Itaipava is a great option for families with kids, as the hotel offers many attractions for both adults and children. The playground and toy room are large and external toys such as pedal boats, ziplines and tree climbing were also praised. Moreover, the hotel also has a small lake with pedal boats, which is perfect for family activities. The hotel offers recreation activities with attentive monitors and many guests positively commented on the kid’s entertainer, Carol. On the other hand, a few reviews expressed that the hotel could improve its child care services, insisting that there is only one monitor exclusively dedicated to the baby area. The structure of the hotel is excellent and comfortable with many guests considering it fantastic for families with children. Nonetheless, some guests expressed that they had a hard time with their kids screaming in adjacent rooms and it compromised the privacy and comfort of their stay. In overall, Bomtempo II Chales by Castelo Itaipava is an excellent option for families with children looking for a relaxing vacation in the middle of nature.
Rooms with Jacuzzi / Hot-Tub
If you're a business traveler looking for a great place to stay in Itaipava, the Bomtempo II Chales by Castelo is a fantastic option. The hotel provides an excellent space for conventions and has everything you need to get work done. While there was no specific area for home office work, the staff was accommodating in allowing guests to use the games room (which can limit productivity due to noise). The hotel's check-in time may be a bit late at 3 pm, but management can be flexible with an additional fee. Though some guests felt there were a few things missing, such as more outlets and mirrors, the space is excellent overall. The hotel is great for business travelers but may need a bit of modernization.
The 'Bomtempo II Chales by Castelo Itaipava' hotel has a fantastic heated pool that received high praises from guests. Some guests even referred to it as "marvelous" and "excellent". The pool is certainly "heated" and "huge" and there is also a natural pool, waterfall and restaurant on the premises. Guests enjoyed recovering in the "warm" pool after a long day of exploring the surrounding nature. Although there were some complaints about the pool being too hot or not working, the majority of reviews were positive with guests appreciating the heated pool as a standout feature, particularly during colder weather.
If you're looking for a tranquil environment with plenty of space and outdoor activities, Bomtempo II Chales by Castelo Itaipava is the perfect choice. Guests rave about the large and clean outdoor pool, as well as the stunning waterfall that creates a crystal-clear pool. For families with children, there are plenty of options for entertainment, including a great-sized cold pool. Although some guests noticed that the pool chairs and cushions could use an update, the natural beauty and amazing views of the outdoor pool make up for it. Unfortunately, the heated pool wasn't functioning during some guests' visits, but with so many other amenities such as a quad and a game room, there's still plenty to do. Overall, the hotel offers comfort, convenience and a beautiful natural setting, coupled with a tranquil outdoor pool.
Bomtempo II Chales by Castelo Itaipava boasts an exceptional indoor pool. The heated and covered pool lives up to its name as it is truly heated, making it a great spot even on chilly days. The pool is a standout feature of the hotel and a big plus in the colder weather. Guests rave about the fantastic heated pool, which is perfect for relaxation and compliments the hotel's facilities.
Bomtempo II Chales by Castelo Itaipava is the perfect accommodation for a romantic getaway or even a marriage proposal! The atmosphere is cozy and peaceful, surrounded by beautiful nature. Guests highly recommend this hotel for its lovely facilities and abundant leisure activities. It's a wonderful place to unwind and enjoy some quality time with your loved one. Overall, the experience at this hotel is simply marvelous!
Yes, Bomtempo II Chales by Castelo Itaipava has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool, Outdoor Pool.
Yes, a spa is available at Bomtempo II Chales by Castelo Itaipava.
Yes, Bomtempo II Chales by Castelo Itaipava welcomes dogs.
Yes, parking facilities are available at Bomtempo II Chales by Castelo Itaipava.
Yes, Bomtempo II Chales by Castelo Itaipava has a gym.
