Hotel & Spa Real Jaca
➔
➔
Please select your travel dates to see rates and availability
Info
Summary of reviewsHotel & Spa Real Jaca stands out as a commendable choice for travelers seeking a well-balanced mix of comfort, accessibility and tranquility. Its prime location in a quiet residential neighborhood, yet only minutes away from Jaca's historic center, offers guests the best of both worlds—proximity to popular spots like Calle Mayor and the citadel without the noise and bustle of the central area. Easy access by foot and car, along with convenient street parking, further enhances the stay.
Breakfast at Hotel & Spa Real Jaca is a highlight for many with guests frequently praising the diverse and plentiful buffet that caters to various tastes. The range of options, from fruit and pastries to savory dishes, along with excellent service, provides an enjoyable start to the day. Although some mention a higher cost and occasional lack of variety, the overall consensus remains positive.
Dinner receives similar commendations with many guests appreciating the well-presented meals and friendly service. The varied menu and quality-to-price ratio are frequently highlighted, though some guests note occasional inconsistencies in meal quality and longer wait times. Despite these minor issues, the dining experience is generally satisfying.
The rooms at Hotel & Spa Real Jaca are often described as spacious, modern and impeccably clean. Guests appreciate the comfortable beds and well-maintained bathrooms, though some note occasional issues with noise insulation and outdated furnishings. Overall, the accommodations offer good value and a pleasant stay.
Cleanliness is a strong point for the hotel with consistently high standards maintained throughout. The rooms, common areas and spa are all noted for their immaculate condition, contributing to a welcoming and relaxing environment.
The staff at Hotel & Spa Real Jaca receive high praise for their friendliness, professionalism and attentiveness. From front desk receptionists to cleaning staff and waiters, their efforts significantly enhance the guest experience, despite occasional feedback suggesting minor improvements in the buffet service.
Wi-Fi connectivity at the hotel is mixed with some areas offering decent connections while other parts, particularly rooms at the ends of hallways, experience weak signals or no coverage. Guests may find better performance in common areas or specific zones of the hotel.
The spa, though small, is well-kept and provides a cozy, relaxing experience. Guests appreciate the friendly and attentive staff, although the additional cost of €25 per hour is frequently cited as a drawback. Despite its size and occasional noise, the spa adds significant value to the stay.
While the outdoor pool area is appealing, especially for families during the summer, it is noted for being small, shaded and often with cold water. Limited seating and occasional noise from the filtration system are other minor issues, but the overall cleanliness and setting help balance these concerns.
Parking facilities at the hotel are well-regarded with guests appreciating the variety of options, including free street parking, a secure locked garage for motorcyclists and underground parking. Despite narrow spaces in the underground parking, the convenience and multiple options provided are seen as positive features.
For families, the hotel offers a generally quiet and family-friendly atmosphere with comfortable room arrangements and helpful staff. However, it may not be ideal for larger families or those with young children under 12.
In summary, Hotel & Spa Real Jaca excels in location, cleanliness, service and overall comfort, making it a solid choice for travelers. Minor areas for improvement do exist, but the positive aspects far outweigh the negatives.
Categories
Breakfast at Hotel & Spa Real Jaca is a highlight for many with guests frequently praising the diverse and plentiful buffet that caters to various tastes. The range of options, from fruit and pastries to savory dishes, along with excellent service, provides an enjoyable start to the day. Although some mention a higher cost and occasional lack of variety, the overall consensus remains positive.
Dinner receives similar commendations with many guests appreciating the well-presented meals and friendly service. The varied menu and quality-to-price ratio are frequently highlighted, though some guests note occasional inconsistencies in meal quality and longer wait times. Despite these minor issues, the dining experience is generally satisfying.
The rooms at Hotel & Spa Real Jaca are often described as spacious, modern and impeccably clean. Guests appreciate the comfortable beds and well-maintained bathrooms, though some note occasional issues with noise insulation and outdated furnishings. Overall, the accommodations offer good value and a pleasant stay.
Cleanliness is a strong point for the hotel with consistently high standards maintained throughout. The rooms, common areas and spa are all noted for their immaculate condition, contributing to a welcoming and relaxing environment.
The staff at Hotel & Spa Real Jaca receive high praise for their friendliness, professionalism and attentiveness. From front desk receptionists to cleaning staff and waiters, their efforts significantly enhance the guest experience, despite occasional feedback suggesting minor improvements in the buffet service.
Wi-Fi connectivity at the hotel is mixed with some areas offering decent connections while other parts, particularly rooms at the ends of hallways, experience weak signals or no coverage. Guests may find better performance in common areas or specific zones of the hotel.
The spa, though small, is well-kept and provides a cozy, relaxing experience. Guests appreciate the friendly and attentive staff, although the additional cost of €25 per hour is frequently cited as a drawback. Despite its size and occasional noise, the spa adds significant value to the stay.
While the outdoor pool area is appealing, especially for families during the summer, it is noted for being small, shaded and often with cold water. Limited seating and occasional noise from the filtration system are other minor issues, but the overall cleanliness and setting help balance these concerns.
Parking facilities at the hotel are well-regarded with guests appreciating the variety of options, including free street parking, a secure locked garage for motorcyclists and underground parking. Despite narrow spaces in the underground parking, the convenience and multiple options provided are seen as positive features.
For families, the hotel offers a generally quiet and family-friendly atmosphere with comfortable room arrangements and helpful staff. However, it may not be ideal for larger families or those with young children under 12.
In summary, Hotel & Spa Real Jaca excels in location, cleanliness, service and overall comfort, making it a solid choice for travelers. Minor areas for improvement do exist, but the positive aspects far outweigh the negatives.
Hotel with Spa
Located in a quiet area of Jaca amidst the Aragonese Pyrenees, this hotel provides a relaxing setting. The spa complements its picturesque scenery.
Family Friendly Hotel
Offering spa facilities and proximity to Jaca, this hotel provides a relaxing retreat for families. It allows for a blend of leisure and exploration of the Pyrenees.
Romantic Hotel
The hotel features a spa for relaxation and pampering. Its location in Jaca provides access to cultural and outdoor activities, perfect for a romantic adventure.
Hotel with Swimming Pool
Offering both a swimming pool and spa facilities, this hotel provides guests with options for relaxation and wellness. Its location in Jaca makes it a convenient base for exploring the surrounding area.
Outdoor Pool
Hotel with Parking
This hotel has underground parking. It also features a luxurious spa. It is a prime choice for a relaxing stay.
Accessible Hotel
This hotel is wheelchair-accessible and provides 3 disability-friendly rooms. A car park is available for guests, and a 24-hour reception ensures assistance at any time. The hotel aims to provide a comfortable experience for all guests.
Hotel with Outdoor Pool
Located in a quiet area, this hotel offers an outdoor swimming pool and a summer terrace. It also features a spa zone designed for relaxation and vitality with a one-hour circuit.
Hotel near Nightlife Spots
Cheap Hotel
4-Star Hotel
Guest Reviews
Hotel & Spa Real Jaca boasts a prime location in a tranquil area just minutes away from the historic center of Jaca. Guests consistently highlight its proximity to downtown, making it convenient for exploring the city's attractions without being engulfed in its hustle and bustle. The hotel is situated in a quiet residential neighborhood, providing a peaceful retreat but still within a 5-10 minute walk to popular spots like Calle Mayor and the citadel.
Easy access on foot and by car, combined with the availability of street parking, adds to the convenience of staying here. Though slightly set apart from the center, visitors appreciate the calm and serene environment, remarking on the absence of noise at night. Several reviews mention the presence of stairs leading directly to the old town, offering a quick route to the lively areas of Jaca.
The hotel's blend of modern design and comfortable facilities, coupled with its strategic location, makes it an ideal base for exploring both Jaca and the surrounding Aragonese Pyrenees. Whether for a short stroll into town or as a restful stopover, Hotel & Spa Real Jaca provides a well-balanced mix of accessibility, comfort and tranquility.
'Hotel & Spa Real Jaca' offers a breakfast experience that receives high praise from its guests. The breakfast is frequently described as very good, complete and varied. Guests appreciate the extensive options available with many highlighting the plentiful and high-quality buffet that includes a range of items like fruit, cold cuts, pastries and both savory and sweet dishes. The breakfast is often referred to as generous and designed to cater to different cultural tastes.
Numerous reviews mention the excellent, delicious and very satisfying nature of the breakfast. The breakfast buffet is noted for being particularly rich and abundant, ensuring that there is something for everyone. The service provided by the staff at breakfast receives commendations as well, enhancing the overall morning experience. Despite a few mentions about the cost being a bit high and occasional comments about a lack of variety or poor coffee, the consensus remains overwhelmingly positive.
Guests also appreciate the option to have breakfast in the hotel’s café or restaurant, which adds to the convenience. There are some mentions of long waits and a small dining room, but these do not detract significantly from the overall favorable impressions. In summary, the breakfast at 'Hotel & Spa Real Jaca' is a highlight for many guests, offering a comprehensive and enjoyable start to their day.
Hotel & Spa Real Jaca offers a varied dining experience that on the whole receives positive feedback from guests, especially for dinner. Guests frequently praise the delicious and well-presented meals at the hotel restaurant, often highlighting the good value for money and the quality of service provided by the friendly and attentive staff. Specific mentions include the efficient and professional service in both the café and restaurant with particular commendation for the patient and friendly waitresses during events like New Year's dinner.
The dining establishment boasts a diverse and tempting menu with guests appreciating the range of options available, including a good selection of three-course dinner menus. The breakfast buffet and other quick meals served in the café also receive favorable mentions, noted for their convenience and reasonable pricing. Diners especially liked the croissants and generally found the breakfast offerings to be satisfactory.
However, there are mixed reviews regarding the consistency of the dinner experience. While many guests loved the dinners, describing them as very good or great with excellent quality-price ratios, others felt the meals did not always meet their expectations, citing occasional issues with meal quality, especially when it came to bar food and evenings when the restaurant seemed overpriced for the quality provided. Some guests pointed out the outdated atmosphere of the dining area and the long waits for dinner service on weekends.
Overall, while there are areas for improvement, especially concerning consistency and certain menu items, Hotel & Spa Real Jaca generally provides a satisfying dining experience that complements its other amenities, making it a solid choice for travelers seeking both local and international cuisine in a pleasant setting.
Hotel & Spa Real Jaca boasts rooms that are frequently praised for their comfort and modern updates. Guests consistently highlight the spaciousness and cleanliness of the accommodations, often describing the rooms as very comfortable. The beds receive rave reviews for their comfort with many mentioning excellent beds and mattresses.
Bathrooms are noted for being spacious and impeccably clean, complete with all necessary amenities. Numerous reviews mention the rooms as modern with clean and appealing designs, making for a pleasing stay. Some guests love the added touches, such as skylights in the rooms and external terraces offering beautiful views.
Despite these positives, a few reviewers note that some rooms feel small and there are occasional issues with noise insulation. Additionally, certain rooms reportedly have outdated furnishings or a lack of equipment, such as mini bars or tea-making facilities. Nevertheless, the overall sentiment is that the rooms are well-maintained, cozy and offer a good value for the price.
The hotel's location is also frequently mentioned as a plus, providing easy access to nearby attractions. Overall, guests find the Hotel & Spa Real Jaca to offer a comfortable and pleasant stay with attentive customer service.
The beds at Hotel & Spa Real Jaca have received a mix of feedback from guests. Many have praised the beds as very comfortable with numerous mentions of large, spacious and super comfortable beds that enhance the overall experience. Guests frequently highlighted the quality of the bedding and the additional pillows provided upon request.
The comfort of the mattresses and pillows also garnered positive remarks, indicating a consistently pleasant sleeping environment for most visitors. Words like spectacular, fantastic and excellent appeared repeatedly in descriptions, emphasizing the overall approval of the hotel's bedding arrangements.
However, some guests noted that the beds could be too firm or soft for their liking, indicating a variability in personal comfort preferences. A few reviews mentioned discomfort due to hard mattresses and firm pillows, leading to back pain or a less restful sleep.
Despite these occasional critiques, the majority of guests seemed content with the bed's comfort, contributing positively to their stay at the hotel.
Hotel & Spa Real Jaca maintains a consistent reputation for cleanliness among its guests. The modern and well-kept property is described as exceptionally clean throughout with spotless rooms that are both spacious and comfortable. Guests frequently highlight the immaculate state of both the bedrooms and common areas, noting that everything is diligently maintained. The hotel's cleanliness extends to its facilities, including a relaxing and clean spa, a well-maintained bathroom and a tidy kitchen and bar.
In addition to the high standards of hygiene, the hotel offers a welcoming atmosphere with friendly and helpful staff contributing to a pleasant stay. The rooms are often described as modern and beautiful, providing good comfort with well-organized layouts. Overall, Hotel & Spa Real Jaca impresses visitors with its superb cleanliness, efficient cleaning services and comfortable, relaxing environment, making it a commendable choice for travelers looking for both comfort and hygiene.
The staff at Hotel & Spa Real Jaca receives consistent praise for their friendliness, professionalism and attentiveness. Guests highlight the welcoming atmosphere created by the staff, who go out of their way to ensure a pleasant stay. The front desk receptionists are particularly noted for their kindness and efficient service, often compensating for language barriers with their efforts to communicate in multiple languages. The cleaning and maintenance teams are mentioned as being both friendly and extremely competent. Overall, the service provided by the staff, from the attentive waiters to the charming spa manager, contributes significantly to the positive guest experience, making the hotel a top choice for many travelers. However, occasional feedback suggests room for improvement in the buffet service.
Hotel & Spa Real Jaca presents mixed reviews regarding its Wi-Fi connectivity. Guests frequently report unreliable and weak Wi-Fi signals in their rooms, particularly at the end of hallways with many noting difficulty connecting their PCs or experiencing no coverage at all. However, some areas of the hotel do have good Wi-Fi with positive comments highlighting decent to perfect connectivity. Despite the inconsistency, specific zones appear to manage better connections, suggesting that while the general in-room Wi-Fi may be lacking, guests might find better performance in common areas or other parts of the hotel.
Hotel & Spa Real Jaca offers a spa experience that generally garners positive feedback, often described as very good, fantastic and a definite plus to the stay. Visitors appreciate the clean and well-maintained facilities, highlighting the friendly and attentive staff as a key benefit. The spa is described as small, yet cozy and well-equipped, featuring amenities like a steam room and Jacuzzi. Guests particularly seem to enjoy the relaxing atmosphere, especially after a day of skiing.
However, several reviews mention the high cost associated with accessing the spa, which is not included in the room price and is considered expensive by many. The fee of €25 per hour is frequently cited as excessively steep for what the spa offers. Additionally, some guests found the spa to be small and occasionally noisy, which detracted from the tranquil experience they were expecting.
Despite its size, the spa is praised for being complete and offering a quality experience. It is seen as a nice, quiet facility that adds significant value to the stay. However, potential guests should be prepared for the additional cost and may wish to verify the availability and operational status of the spa in advance, as there have been occasional lapses in communication regarding its accessibility.
The Hotel & Spa Real Jaca features a prominent outdoor pool area that guests find especially appealing during the summer, particularly for families with children. Despite its commendable cleanliness and suitability for cooling off on hot days, several reviewers noted that the pool is quite small, often shaded and the water tends to be cold. There's also been feedback about the limited seating around the pool, making it less accommodating for larger groups or peak times.
A few guests mentioned the pool as being part of a compact but decently maintained area, though some were dissatisfied with the pool's size, the cold water and occasional noise from the filtration system. The indoor pool similarly faced critique for being too cold and small without enough sunlight.
While the outdoor pool area received praise for its comfortable setting and clean water, issues such as the pool being closed, unavailable or tucked in a shady spot were recurring concerns. Despite these drawbacks, the spa and overall cleanliness of the facilities often helped balance out the less favorable aspects of the pool experience.
Hotel & Spa Real Jaca offers a variety of parking options that have generally received praise from guests. The hotel provides several convenient parking solutions, making it a favorable choice for travelers with vehicles. Many visitors appreciated the free parking availability with ample spaces on the streets surrounding the hotel. This easy and accessible street parking allows guests to park comfortably and without hassle, even just outside the hotel.
Motorcyclists especially found the locked garage a secure and beneficial feature. There is also underground parking available for both motorbikes and cars, although some guests mentioned the spaces are quite narrow and can be difficult to maneuver. Despite this, the secured parking option is seen as a positive addition by many.
For those who prefer more reserved spots, the hotel offers parking for a fee, located in adjacent buildings or nearby areas. This paid parking provides a convenient and secure alternative if street parking is not preferred or available. Additionally, the immediate vicinity of the hotel has plenty of free parking spaces, which many guests found easy to locate and a significant benefit.
Overall, guests had a positive experience with the parking facilities at Hotel & Spa Real Jaca due to their ease of access, availability of multiple parking options and convenience.
Hotel & Spa Real Jaca offers a mixed experience for families traveling with children. The hotel is described as ideally suited for families and couples with a generally quiet and family-friendly atmosphere. Many families appreciated the calm environment, making it a good choice for those seeking a peaceful stay. The hotel facilities include comfortable accommodations for families, such as rooms with three beds and the staff are noted for their kindness and helpfulness, particularly in coordinating large family reservations and meals.
However, some reviews indicate that the hotel may not be ideal for families with children under 12 or large families and it does not seem suitable for family reunions or winter stays. There are also mentions of occasional disruptions caused by noisy neighboring families, running, crying and screaming. Despite these concerns, the hotel is considered practical for short stays in the area and is affordable for families.
The restaurant receives high marks for cleanliness and the breakfast setup includes child-friendly cutlery, reinforcing the hotel's accommodating approach towards young guests. The hotel's location is also a plus, as it is away from the hustle and bustle yet conveniently close to dining options accessible without moving the car. This combination of factors makes it a favored choice among families, particularly those with young children.
Hotel & Spa Real Jaca enjoys a surprisingly quiet ambiance despite its central location in Jaca. Nestled away from the hustle and bustle of tourist hotspots, it offers guests peaceful nights even though it's conveniently close to vibrant nightlife options. Just a short five-minute walk brings visitors to the heart of Jaca, known for its lively bars, restaurants and charming shops. This makes it easy to enjoy the local nightlife while retreating to your serene accommodations. The surrounding area remains silent and calm at night, providing a perfect balance for travelers seeking both excitement and relaxation. The hotel's location in a peaceful pedestrian-friendly street allows guests to experience the best of both worlds – a tranquil stay just steps away from the lively historic center.
The Hotel & Spa Real Jaca has received mixed reviews regarding its four-star rating, facilities and services. Guests appreciate the cleanliness of the rooms, noting that they are well maintained and offer a pleasant, clean environment. However, many guests feel that the hotel falls short of the typical four-star standards. Comments frequently mention that the rooms are quite small and there are limitations in terms of amenities and services, which align more closely with a three-star hotel.
While some aspects such as cleaning services meet expectations for a four-star hotel, other elements like breakfast and soundproofing receive criticism. The breakfast, in particular, is often described as subpar for the hotel's rating. Additionally, guests note that soundproofing could be improved to reduce noise disturbances.
The pool area and spa facilities have been noted as small and somewhat restrictive, lacking the spaciousness expected from a four-star establishment. Some guests feel that the hotel offers only basic amenities and services, falling short in areas that typically distinguish a four-star hotel from a lower-rated one.
Overall, while the Hotel & Spa Real Jaca offers cleanliness and comfort, it appears to leave some guests desiring more in terms of space, facilities and service quality to genuinely meet the expectations of its four-star rating.
Hotel & Spa Real Jaca offers a mixed experience regarding accessibility for guests with disabilities. The property features some accessible rooms located conveniently near the elevator, allowing ease of access to various facilities. Wheelchair accessible paths within the hotel are well-maintained, ensuring guests can move about the premises without much difficulty.
However, there are significant areas requiring improvement. The lack of ramps at the entrance can pose challenges for guests with suitcases and some found the high beds difficult to use. Bathroom accessibility is another concern with limited amenities and no specific handrails in the bathtubs. The pool is also reported as inaccessible for those with mobility difficulties.
Common areas and rooms sometimes lack sufficient accessibility, compounded by issues such as an unresponsive elevator and access difficulties via stairs. The garage also presents challenges, including a lack of lighting, non-functional door, long wait times and limited parking options.
While the hotel can be easily accessed from the main streets, these shortcomings highlight the need for enhanced facilities to provide a truly comfortable stay for all guests.
Hotel & Spa Real Jaca offers a quaint and cosy outdoor pool area that features comfortable pool chairs ideal for a weekend relaxation. Guests can enjoy the complimentary pool towels and the shaded setting, which adds to the overall comfort. The pool area includes sun loungers and umbrellas, enhancing the relaxation experience. However, visitors should note that the pool is quite small and is not heated, resulting in a colder water temperature. The concrete surroundings and the pool size might be a limitation for some, but the amenities provided make it a pleasant spot for a refreshing break.
Located just a five-minute stroll from the city center, Hotel & Spa Real Jaca is an ideal destination for couples seeking a romantic retreat. The cozy and calm atmosphere provides a charming setting perfect for relaxation and intimacy. Guests have praised the hotel for its romantic features such as a couples' Jacuzzi and the availability of candle-lit dinner options, which make for memorable dining experiences. The well-maintained, modern facilities enhance the romantic experience by offering a serene environment. Visitors can enjoy romantic evenings on the terrace or balcony, taking in the scenic views. Notably, the hotel’s setting and amenities make it an excellent choice for special occasions like Valentine's Day surprises. Overall, Hotel & Spa Real Jaca stands out as a romantic place, fostering a close relationship with the city center while offering a peaceful, intimate stay.
Location Show Map
Location
Easy access on foot and by car, combined with the availability of street parking, adds to the convenience of staying here. Though slightly set apart from the center, visitors appreciate the calm and serene environment, remarking on the absence of noise at night. Several reviews mention the presence of stairs leading directly to the old town, offering a quick route to the lively areas of Jaca.
The hotel's blend of modern design and comfortable facilities, coupled with its strategic location, makes it an ideal base for exploring both Jaca and the surrounding Aragonese Pyrenees. Whether for a short stroll into town or as a restful stopover, Hotel & Spa Real Jaca provides a well-balanced mix of accessibility, comfort and tranquility.
Breakfast
Numerous reviews mention the excellent, delicious and very satisfying nature of the breakfast. The breakfast buffet is noted for being particularly rich and abundant, ensuring that there is something for everyone. The service provided by the staff at breakfast receives commendations as well, enhancing the overall morning experience. Despite a few mentions about the cost being a bit high and occasional comments about a lack of variety or poor coffee, the consensus remains overwhelmingly positive.
Guests also appreciate the option to have breakfast in the hotel’s café or restaurant, which adds to the convenience. There are some mentions of long waits and a small dining room, but these do not detract significantly from the overall favorable impressions. In summary, the breakfast at 'Hotel & Spa Real Jaca' is a highlight for many guests, offering a comprehensive and enjoyable start to their day.
Dinner
The dining establishment boasts a diverse and tempting menu with guests appreciating the range of options available, including a good selection of three-course dinner menus. The breakfast buffet and other quick meals served in the café also receive favorable mentions, noted for their convenience and reasonable pricing. Diners especially liked the croissants and generally found the breakfast offerings to be satisfactory.
However, there are mixed reviews regarding the consistency of the dinner experience. While many guests loved the dinners, describing them as very good or great with excellent quality-price ratios, others felt the meals did not always meet their expectations, citing occasional issues with meal quality, especially when it came to bar food and evenings when the restaurant seemed overpriced for the quality provided. Some guests pointed out the outdated atmosphere of the dining area and the long waits for dinner service on weekends.
Overall, while there are areas for improvement, especially concerning consistency and certain menu items, Hotel & Spa Real Jaca generally provides a satisfying dining experience that complements its other amenities, making it a solid choice for travelers seeking both local and international cuisine in a pleasant setting.
Rooms
Bathrooms are noted for being spacious and impeccably clean, complete with all necessary amenities. Numerous reviews mention the rooms as modern with clean and appealing designs, making for a pleasing stay. Some guests love the added touches, such as skylights in the rooms and external terraces offering beautiful views.
Despite these positives, a few reviewers note that some rooms feel small and there are occasional issues with noise insulation. Additionally, certain rooms reportedly have outdated furnishings or a lack of equipment, such as mini bars or tea-making facilities. Nevertheless, the overall sentiment is that the rooms are well-maintained, cozy and offer a good value for the price.
The hotel's location is also frequently mentioned as a plus, providing easy access to nearby attractions. Overall, guests find the Hotel & Spa Real Jaca to offer a comfortable and pleasant stay with attentive customer service.
Beds
The comfort of the mattresses and pillows also garnered positive remarks, indicating a consistently pleasant sleeping environment for most visitors. Words like spectacular, fantastic and excellent appeared repeatedly in descriptions, emphasizing the overall approval of the hotel's bedding arrangements.
However, some guests noted that the beds could be too firm or soft for their liking, indicating a variability in personal comfort preferences. A few reviews mentioned discomfort due to hard mattresses and firm pillows, leading to back pain or a less restful sleep.
Despite these occasional critiques, the majority of guests seemed content with the bed's comfort, contributing positively to their stay at the hotel.
Cleanliness
In addition to the high standards of hygiene, the hotel offers a welcoming atmosphere with friendly and helpful staff contributing to a pleasant stay. The rooms are often described as modern and beautiful, providing good comfort with well-organized layouts. Overall, Hotel & Spa Real Jaca impresses visitors with its superb cleanliness, efficient cleaning services and comfortable, relaxing environment, making it a commendable choice for travelers looking for both comfort and hygiene.
Staff
Wi-Fi
Spa
However, several reviews mention the high cost associated with accessing the spa, which is not included in the room price and is considered expensive by many. The fee of €25 per hour is frequently cited as excessively steep for what the spa offers. Additionally, some guests found the spa to be small and occasionally noisy, which detracted from the tranquil experience they were expecting.
Despite its size, the spa is praised for being complete and offering a quality experience. It is seen as a nice, quiet facility that adds significant value to the stay. However, potential guests should be prepared for the additional cost and may wish to verify the availability and operational status of the spa in advance, as there have been occasional lapses in communication regarding its accessibility.
Pool
A few guests mentioned the pool as being part of a compact but decently maintained area, though some were dissatisfied with the pool's size, the cold water and occasional noise from the filtration system. The indoor pool similarly faced critique for being too cold and small without enough sunlight.
While the outdoor pool area received praise for its comfortable setting and clean water, issues such as the pool being closed, unavailable or tucked in a shady spot were recurring concerns. Despite these drawbacks, the spa and overall cleanliness of the facilities often helped balance out the less favorable aspects of the pool experience.
Parking
Motorcyclists especially found the locked garage a secure and beneficial feature. There is also underground parking available for both motorbikes and cars, although some guests mentioned the spaces are quite narrow and can be difficult to maneuver. Despite this, the secured parking option is seen as a positive addition by many.
For those who prefer more reserved spots, the hotel offers parking for a fee, located in adjacent buildings or nearby areas. This paid parking provides a convenient and secure alternative if street parking is not preferred or available. Additionally, the immediate vicinity of the hotel has plenty of free parking spaces, which many guests found easy to locate and a significant benefit.
Overall, guests had a positive experience with the parking facilities at Hotel & Spa Real Jaca due to their ease of access, availability of multiple parking options and convenience.
Family
However, some reviews indicate that the hotel may not be ideal for families with children under 12 or large families and it does not seem suitable for family reunions or winter stays. There are also mentions of occasional disruptions caused by noisy neighboring families, running, crying and screaming. Despite these concerns, the hotel is considered practical for short stays in the area and is affordable for families.
The restaurant receives high marks for cleanliness and the breakfast setup includes child-friendly cutlery, reinforcing the hotel's accommodating approach towards young guests. The hotel's location is also a plus, as it is away from the hustle and bustle yet conveniently close to dining options accessible without moving the car. This combination of factors makes it a favored choice among families, particularly those with young children.
Nightlife
4 Star
While some aspects such as cleaning services meet expectations for a four-star hotel, other elements like breakfast and soundproofing receive criticism. The breakfast, in particular, is often described as subpar for the hotel's rating. Additionally, guests note that soundproofing could be improved to reduce noise disturbances.
The pool area and spa facilities have been noted as small and somewhat restrictive, lacking the spaciousness expected from a four-star establishment. Some guests feel that the hotel offers only basic amenities and services, falling short in areas that typically distinguish a four-star hotel from a lower-rated one.
Overall, while the Hotel & Spa Real Jaca offers cleanliness and comfort, it appears to leave some guests desiring more in terms of space, facilities and service quality to genuinely meet the expectations of its four-star rating.
Accessible
However, there are significant areas requiring improvement. The lack of ramps at the entrance can pose challenges for guests with suitcases and some found the high beds difficult to use. Bathroom accessibility is another concern with limited amenities and no specific handrails in the bathtubs. The pool is also reported as inaccessible for those with mobility difficulties.
Common areas and rooms sometimes lack sufficient accessibility, compounded by issues such as an unresponsive elevator and access difficulties via stairs. The garage also presents challenges, including a lack of lighting, non-functional door, long wait times and limited parking options.
While the hotel can be easily accessed from the main streets, these shortcomings highlight the need for enhanced facilities to provide a truly comfortable stay for all guests.
Outdoor Pool
Romantic
Yes, Hotel & Spa Real Jaca has pool(s) that belong to one or more of the following categories: Outdoor Pool.
Yes, a spa is available at Hotel & Spa Real Jaca.
No, Hotel & Spa Real Jaca doesn't allow dogs.
Yes, parking facilities are available at Hotel & Spa Real Jaca.
No, Hotel & Spa Real Jaca doesn't have a gym.
Location Show Map
More Options
