Wyndham Garden Hotel - Jacksonville
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Summary of reviewsThe Wyndham Garden Hotel in Jacksonville boasts a strategic location praised by guests for its ease of access to major highways and proximity to amenities such as restaurants, convenience stores and shopping centers. Its situation close to the beach, downtown and key locations like the Mayo Clinic makes it an ideal choice for both business and leisure travelers.
The hotel’s on-site dining options, notably the restaurant and the adjacent Red Gill Bistro, receive commendations for their quality and reasonably priced menus, although some guests noted the lack of breakfast options. Dinner at the hotel is generally well-received, adding to the convenience of guests' stays.
Rooms at the hotel receive mixed reviews with numerous guests highlighting their comfort, spaciousness and up-to-date furnishings. Positive mentions often include the cleanliness and comfort of the beds. However, there are notable concerns regarding cleanliness and maintenance, such as reports of dust, mold and pests in some rooms, alongside issues like broken fixtures and thin walls causing noise disturbances.
The staff are frequently described as helpful, friendly and professional, enhancing the overall guest experience, although there are occasional reports of unprofessional behavior from certain staff members. Similarly, the WiFi service is variable with some guests experiencing satisfactory connectivity while others struggle with slow or unreliable service.
The pool area is typically praised for its cleanliness and maintenance, making it a pleasant amenity for guests. Nevertheless, its occasional closure and reports of dirtiness can detract from the experience.
Geared towards budget-conscious travelers, the hotel provides the essential amenities expected from a three-star property. Despite some inconsistencies and areas needing improvement, such as maintenance and breakfast offerings, Wyndham Garden Hotel - Jacksonville generally meets the expectations for its rating, offering a satisfactory stay for those looking for comfort and convenience without luxury.
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The hotel’s on-site dining options, notably the restaurant and the adjacent Red Gill Bistro, receive commendations for their quality and reasonably priced menus, although some guests noted the lack of breakfast options. Dinner at the hotel is generally well-received, adding to the convenience of guests' stays.
Rooms at the hotel receive mixed reviews with numerous guests highlighting their comfort, spaciousness and up-to-date furnishings. Positive mentions often include the cleanliness and comfort of the beds. However, there are notable concerns regarding cleanliness and maintenance, such as reports of dust, mold and pests in some rooms, alongside issues like broken fixtures and thin walls causing noise disturbances.
The staff are frequently described as helpful, friendly and professional, enhancing the overall guest experience, although there are occasional reports of unprofessional behavior from certain staff members. Similarly, the WiFi service is variable with some guests experiencing satisfactory connectivity while others struggle with slow or unreliable service.
The pool area is typically praised for its cleanliness and maintenance, making it a pleasant amenity for guests. Nevertheless, its occasional closure and reports of dirtiness can detract from the experience.
Geared towards budget-conscious travelers, the hotel provides the essential amenities expected from a three-star property. Despite some inconsistencies and areas needing improvement, such as maintenance and breakfast offerings, Wyndham Garden Hotel - Jacksonville generally meets the expectations for its rating, offering a satisfactory stay for those looking for comfort and convenience without luxury.
Family Friendly Hotel
Dog Friendly Hotel
Hotel with Swimming Pool
Outdoor Pool
Business Hotel
Accessible Hotel
3-Star Hotel
Hotel with Outdoor Pool
Guest Reviews
The Wyndham Garden Hotel in Jacksonville scores handsomely in terms of location, according to numerous guest reviews. Strategically situated right off the interstate, it offers seamless access to major highways, making travel a breeze. Guests appreciated its proximity to a variety of amenities, including restaurants, convenience stores and shopping centers, all within a short driving distance. The hotel is conveniently close to popular spots like the beach and downtown, making it an ideal base for both business and leisure travelers. The area around the hotel is described as safe and well-maintained, contributing to a pleasant stay. Guests found it easy to reach their destinations, whether it was attending events, visiting family or undergoing treatment at the Mayo Clinic. The convenience and value combination makes Wyndham Garden Hotel a fitting choice for those seeking both comfort and accessibility in Jacksonville.
Wyndham Garden Hotel in Jacksonville receives mixed feedback regarding its breakfast offerings. Guests frequently note the absence of a complimentary breakfast or even basic coffee facilities in the lobby. Many expected a continental breakfast or at least coffee service, but were disappointed to find these were not provided or were only available at an additional cost. Some reviews mention the hotel's restaurant offering breakfast, although it's not always accessible or satisfactory. On a positive note, a few guests found the breakfast that is available to be adequate or even awesome. However, overall, the lack of inclusive breakfast options and limited coffee service leaves many guests desiring more from their morning experience at the hotel.
The Wyndham Garden Hotel in Jacksonville has garnered favorable reviews for its on-site dining options. Guests were pleasantly surprised by the quality of the restaurant downstairs, often describing it as very good, excellent and even amazing. The restaurant is noted for its good menu and reasonably priced offerings. Visitors appreciated the convenience of having a connected bistro and reported that the food service, although occasionally more complicated than expected, typically provided tasty and enjoyable meals. A few reviewers also highlighted the great service they received during dinner.
However, there were some minor points of dissatisfaction. The restaurant being closed in the morning left some guests disappointed and the lack of nearby alternative dining options within walking distance was noted. Despite these few drawbacks, the overall sentiment towards the on-site restaurant remains largely positive. The Red Gill Bistro next door also received high praise, adding another culinary highlight to guests' stays.
The reviews for the rooms at Wyndham Garden Hotel - Jacksonville indicate a mixed experience for guests. On the positive side, many appreciated the comfortable and spacious rooms with some describing the bed as very comfortable. Several reviews noted the rooms to be clean and up to date, aligning with guests' expectations. Clean, comfortable and decent-sized rooms seem to be a highlight, making them suitable for couples or short stays. The hotel's location was praised, being conveniently close to stores, shops and restaurants.
However, there were frequent complaints about cleanliness. Issues ranged from dust and hair to more severe cleanliness concerns such as mold, mildew smells and even cockroaches. Several guests found their rooms to be dirty upon check-in with some mentioning things like sticky floors, broken fixtures and a musty or smoke-filled smell. The bathrooms received specific criticism for being small, outdated and not thoroughly cleaned with some having mold or rust issues.
Noise was another concern with comments about hallway disturbances and thin walls. Some guests reported maintenance issues such as non-working room keys, broken furniture and malfunctioning amenities like the toilet or shower.
In summary, while the hotel offers comfortable and spacious rooms with some areas of cleanliness and convenience, it also faces significant challenges related to maintenance, cleanliness and noise, which need addressing to provide a more consistent guest experience.
The beds at Wyndham Garden Hotel in Jacksonville have garnered notable praise for their comfort. Many guests repeatedly mentioned the comfortable and super comfortable beds and pillows, which contributed significantly to their positive experiences. Phrases such as pillows were comfortable and beds were very comfortable were common among reviewers, highlighting the good quality of the bedding. Guests found the beds to be soft, cozy and perfect for a restful night with some even describing the King size bed as amazing.
While most reviewers were pleased with the beds, there were a few mentions of the beds needing updates or replacements and some found the beds or pillows either too hard or too soft. A small number of guests commented on issues like dirty bedding or lack of sufficient blankets and occasionally small or uncomfortable pillows. However, these negative comments were less frequent compared to the many positive remarks about the comfort of the beds and pillows. Overall, the general consensus emphasizes a comfortable and satisfying sleeping experience at the Wyndham Garden Hotel in Jacksonville.
The cleanliness of the Wyndham Garden Hotel in Jacksonville has been a mixed bag according to guest reviews. On a positive note, some visitors found their rooms to be very clean, comfortable and up-to-date. Many guests praised the clean towels and the reasonably clean room floors, highlighting the efforts of the cleaning staff in certain areas. The property itself is described by some as well-kept with particular compliments on the cleanliness of certain bathrooms and the overall condition of some of the rooms.
However, negative feedback cannot be ignored and points to significant inconsistencies. Numerous reviews mention issues such as dirty rooms, bathrooms with mold and stains and general neglect in cleanliness. Roaches and other pests were reported by several guests, along with musty smells and unpleasant odors throughout the hotel. Instances of sticky and dirty floors, dusty surfaces and unclean bathroom fixtures were also frequently mentioned. Moreover, issues with maintenance such as malfunctioning elevators, old furnishings and underwhelming bathroom conditions contributed to an overall sense of dissatisfaction for many.
In summary, while some guests experienced a clean and comfortable stay, there are notable concerns related to inconsistent cleaning standards and maintenance that potential visitors should be aware of when considering this hotel.
The staff at Wyndham Garden Hotel - Jacksonville generally receive mixed reviews from guests. Many guests commend the staff for being very helpful, friendly and professional. Words like efficient, welcoming and accommodating are frequently mentioned, particularly highlighting the exemplary customer service provided by the front desk staff and housekeeping. Noteworthy staff members, such as Marcy D. and Maria, are recognized for their pleasant and helpful demeanor.
However, there are notable exceptions where guests report encountering rudeness and unprofessional behavior, especially from night staff and certain receptionists. Some reviews mention instances where staff were unhelpful, dismissive or inattentive to guest concerns. The general manager's behavior also drew criticism from some.
Despite these negative experiences, many guests appreciate the swift check-in process and the overall friendliness of most staff members. Housekeeping occasionally fell short of expectations with reports of loudness in the mornings and spotty service.
In summary, while the hotel’s staff often earn high marks for their friendliness and helpfulness, there are sporadic issues with unhelpfulness and rudeness that could affect a guest's experience.
The WiFi experience at Wyndham Garden Hotel in Jacksonville receives mixed feedback from guests. Some found the WiFi to be good, efficient and even beyond stellar. These positive experiences suggest that, at times, the WiFi can meet high standards of performance. However, there are numerous mentions of slow, poor and unreliable connections with several guests reporting intermittent service or a complete lack of WiFi in certain areas of the hotel. For a handful of stays, the internet connection was acceptable but not the fastest, indicating a level of variability in the WiFi performance. Additionally, there are concerns regarding the security of the WiFi. Overall, while some guests had a satisfactory experience, others encountered significant issues that impacted their stay.
The pool area at Wyndham Garden Hotel - Jacksonville generally receives praise for its cleanliness and maintenance. Guests frequently commend the pool for being well-kept and a pleasure to use. The fun and enjoyment the pool provided, especially for children, is often highlighted. Many appreciate the clean environment and find the pool area very nice and inviting. However, some guests encountered issues such as the pool being closed for renovations or unspecified reasons, which was a significant inconvenience. Complaints about a dirty pool occasionally surface, mentioning bugs and even mold in a few instances. Overall, when accessible, the pool area garners positive remarks for providing a pleasant experience.
The Wyndham Garden Hotel in Jacksonville is perfectly aligned with what one would expect from a three-star establishment. It offers budget-friendly accommodations that are generally positive for the price point. Guests have noted the mattresses are comfortable, which ensures a good night's sleep and the rooms themselves are clean, providing a satisfactory stay.
The hotel staff are recognized for their politeness, contributing to a welcoming atmosphere. While the overall experience aligns with the expectations of a three-star hotel, there are some areas for improvement. Certain facilities and services are at par with a three-star rating, though minimal and sometimes in need of maintenance.
Though moderately priced, some guests feel the prices could be adjusted to better reflect the accommodation quality. Certain aspects, such as business amenities and hallway cleanliness, could use attention. Despite some shortcomings, the hotel offers all necessary amenities and services expected of a three-star property, making it a decent choice for budget-conscious travelers.
Wyndham Garden Hotel - Jacksonville presents a mix of experiences for business travelers. The proximity to business centers and major highways stands out as a significant convenience for those on work trips. The rooms are generally lauded for their cleanliness and quietness, catering well to guests preferring a tranquil environment for business activities.
The hotel provides essential business amenities, though there appears to be room for improvement in this regard, particularly in the foyer area. Although the business center is available and staff at the front desk are noted for being helpful, there are specific amenities that some guests found lacking, such as adequate desk chairs and accessible coffee in the lobby.
There are recurring concerns about the hotel's elevators, which are described as slow, noisy and sometimes smelly with long wait times exacerbating the issue. Additionally, the internet speed was reported to be insufficient for conference calls, a potential drawback for business travelers relying on reliable connectivity.
On the safety front, there were mixed observations regarding social distancing practices. While some guests pointed out a lack of adherence to COVID-19 safety measures, others mentioned the presence of social distancing protocols.
Overall, Wyndham Garden Hotel - Jacksonville may be more suitable for budget-conscious business travelers who prioritize location and essential amenities over luxury. Nonetheless, there are notable areas wherein the hotel could enhance its appeal to business guests with a few targeted improvements.
The Wyndham Garden Hotel - Jacksonville offers a generally accessible experience for guests with disabilities. The premises, including parking spaces and rooms, are ADA accessible, making them friendly for wheelchair users and those with other mobility needs. The location of the hotel itself is convenient and easy to access. Guest rooms are noted for being wheelchair accessible and bathrooms are designed to be disability-friendly, ensuring a comfortable stay.
However, some aspects of the hotel could benefit from improvements. There are reports of only one working elevator that occasionally proves unreliable and some guests mentioned a desire for a second elevator for added convenience. Additionally, there were a few issues with non-functional electrical devices in the bathrooms, such as heat lamps and fans, which may pose minor inconveniences.
Overall, while the hotel does well in providing accessible facilities, addressing these minor inconveniences could further enhance the experience for guests with disabilities.
The Wyndham Garden Hotel in Jacksonville offers an outdoor pool that has garnered varied feedback from guests. Many visitors have praised the pool area as nice and lovely, highlighting its clean and well-maintained condition. The pool facilities are often described as adequate and reasonably clean. However, some reviews note occasional issues with the pool's cleanliness, mentioning instances when the pool appeared dirty or was not in proper working order. The outdoor pool's ambiance is generally appreciated with a few guests indicating a preference for additional seating options outside. Overall, the outdoor pool is a welcome feature, contributing to the hotel's amenities.
Wyndham Garden Hotel in Jacksonville is praised for being pet-friendly. Guests have noted that the hotel warmly welcomes dogs with amenities like doggy waste bag stations making it easier for pet owners to maintain cleanliness on the premises. However, the hotel is specific about pets, only allowing dogs under 25 lbs and does not accept cats. Despite occasional issues with noise from barking dogs and some incidents of pets running around, the management remains friendly and accommodating towards pet owners. Cleanliness standards are generally appreciated, although there were isolated complaints of roaches in the rooms. Overall, the hotel stands out for its willingness to welcome and accommodate pets, particularly dogs, offering a positive experience for pet owners traveling through Jacksonville.
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Location
Breakfast
Dinner
However, there were some minor points of dissatisfaction. The restaurant being closed in the morning left some guests disappointed and the lack of nearby alternative dining options within walking distance was noted. Despite these few drawbacks, the overall sentiment towards the on-site restaurant remains largely positive. The Red Gill Bistro next door also received high praise, adding another culinary highlight to guests' stays.
Rooms
However, there were frequent complaints about cleanliness. Issues ranged from dust and hair to more severe cleanliness concerns such as mold, mildew smells and even cockroaches. Several guests found their rooms to be dirty upon check-in with some mentioning things like sticky floors, broken fixtures and a musty or smoke-filled smell. The bathrooms received specific criticism for being small, outdated and not thoroughly cleaned with some having mold or rust issues.
Noise was another concern with comments about hallway disturbances and thin walls. Some guests reported maintenance issues such as non-working room keys, broken furniture and malfunctioning amenities like the toilet or shower.
In summary, while the hotel offers comfortable and spacious rooms with some areas of cleanliness and convenience, it also faces significant challenges related to maintenance, cleanliness and noise, which need addressing to provide a more consistent guest experience.
Beds
While most reviewers were pleased with the beds, there were a few mentions of the beds needing updates or replacements and some found the beds or pillows either too hard or too soft. A small number of guests commented on issues like dirty bedding or lack of sufficient blankets and occasionally small or uncomfortable pillows. However, these negative comments were less frequent compared to the many positive remarks about the comfort of the beds and pillows. Overall, the general consensus emphasizes a comfortable and satisfying sleeping experience at the Wyndham Garden Hotel in Jacksonville.
Cleanliness
However, negative feedback cannot be ignored and points to significant inconsistencies. Numerous reviews mention issues such as dirty rooms, bathrooms with mold and stains and general neglect in cleanliness. Roaches and other pests were reported by several guests, along with musty smells and unpleasant odors throughout the hotel. Instances of sticky and dirty floors, dusty surfaces and unclean bathroom fixtures were also frequently mentioned. Moreover, issues with maintenance such as malfunctioning elevators, old furnishings and underwhelming bathroom conditions contributed to an overall sense of dissatisfaction for many.
In summary, while some guests experienced a clean and comfortable stay, there are notable concerns related to inconsistent cleaning standards and maintenance that potential visitors should be aware of when considering this hotel.
Staff
However, there are notable exceptions where guests report encountering rudeness and unprofessional behavior, especially from night staff and certain receptionists. Some reviews mention instances where staff were unhelpful, dismissive or inattentive to guest concerns. The general manager's behavior also drew criticism from some.
Despite these negative experiences, many guests appreciate the swift check-in process and the overall friendliness of most staff members. Housekeeping occasionally fell short of expectations with reports of loudness in the mornings and spotty service.
In summary, while the hotel’s staff often earn high marks for their friendliness and helpfulness, there are sporadic issues with unhelpfulness and rudeness that could affect a guest's experience.
Wi-Fi
Pool
3 Star
The hotel staff are recognized for their politeness, contributing to a welcoming atmosphere. While the overall experience aligns with the expectations of a three-star hotel, there are some areas for improvement. Certain facilities and services are at par with a three-star rating, though minimal and sometimes in need of maintenance.
Though moderately priced, some guests feel the prices could be adjusted to better reflect the accommodation quality. Certain aspects, such as business amenities and hallway cleanliness, could use attention. Despite some shortcomings, the hotel offers all necessary amenities and services expected of a three-star property, making it a decent choice for budget-conscious travelers.
Business
The hotel provides essential business amenities, though there appears to be room for improvement in this regard, particularly in the foyer area. Although the business center is available and staff at the front desk are noted for being helpful, there are specific amenities that some guests found lacking, such as adequate desk chairs and accessible coffee in the lobby.
There are recurring concerns about the hotel's elevators, which are described as slow, noisy and sometimes smelly with long wait times exacerbating the issue. Additionally, the internet speed was reported to be insufficient for conference calls, a potential drawback for business travelers relying on reliable connectivity.
On the safety front, there were mixed observations regarding social distancing practices. While some guests pointed out a lack of adherence to COVID-19 safety measures, others mentioned the presence of social distancing protocols.
Overall, Wyndham Garden Hotel - Jacksonville may be more suitable for budget-conscious business travelers who prioritize location and essential amenities over luxury. Nonetheless, there are notable areas wherein the hotel could enhance its appeal to business guests with a few targeted improvements.
Accessible
However, some aspects of the hotel could benefit from improvements. There are reports of only one working elevator that occasionally proves unreliable and some guests mentioned a desire for a second elevator for added convenience. Additionally, there were a few issues with non-functional electrical devices in the bathrooms, such as heat lamps and fans, which may pose minor inconveniences.
Overall, while the hotel does well in providing accessible facilities, addressing these minor inconveniences could further enhance the experience for guests with disabilities.
Outdoor Pool
Dog Friendly
Yes, Wyndham Garden Hotel - Jacksonville has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at Wyndham Garden Hotel - Jacksonville.
Yes, Wyndham Garden Hotel - Jacksonville welcomes dogs.
No, parking facilities aren't available at Wyndham Garden Hotel - Jacksonville.
No, Wyndham Garden Hotel - Jacksonville doesn't have a gym.
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