Jalapa Enriquez19.51646100,
-96.88001100,
Boulevard Cristobal Colon, 26. Fraccionamiento Las Animas(Show on Map)
8.3
Very Good
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1 room2 guests1 room, 2 guests
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Summary of reviewsOne Xalapa Las Animas, situated in the heart of Xalapa near Plaza Las Américas, is renowned for its exceptional location that provides easy access to shopping centers, dining options, and major avenues. The hotel is praised for its tranquil environment amidst the bustling city center, making it an ideal choice for both leisure and business travelers. Guests value the hotel's clean, comfortable rooms equipped with blackout curtains, alongside ample parking facilities. The accommodating and friendly staff further enhance the welcoming atmosphere, ensuring a pleasant stay for visitors.
The hotel's breakfast, included in the room rate, receives mixed reviews. Many appreciate its taste and convenience, though some desire a greater variety. While the breakfast area can be small and sometimes feels inadequate during peak times, it generally meets basic guest needs. Room accommodations also present a mixed experience, with a compact yet comfortable setup, though some guests note issues with worn mattresses and maintenance challenges. The hotel's cleanliness garners both praise and critique, with guests appreciating cleanliness overall but suggesting improvements in certain areas for a consistently pleasant experience.
Staff service is frequently lauded for its friendliness and attentiveness, although there are occasional reports of inconsistency. Similarly, the free wifi offerings receive both praise for good speed and connectivity, and critique for occasional connectivity issues. The beds are often described as comfortable, although some reports highlight discrepancies in quality and occasional discomfort from bedding conditions.
Overall, One Xalapa Las Animas offers a considerable price-benefit ratio, serving as a good choice for budget-conscious travelers seeking a comfortable, well-located option in Xalapa. While there is room for improvement in maintenance and certain amenities, many guests find the hotel adequate for their needs, especially when prioritizing location and convenience. Show more
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Categories
Business Hotel
Offers functional and budget-friendly accommodations for business travelers. It provides basic amenities like free WiFi and a business center.
3-Star Hotel
This hotel in Xalapa holds a 3/5 overall rating, indicating a satisfactory level of reliability and comfort. It is located in Fraccionamiento Las Animas, a known area in Xalapa.
Hotel Taking Steps Towards Sustainability
Hotel with Parking
Room Types
Superior Queen RoomFunctional and bright room that features a private bathroom that provides free toiletries and a flat-screen cable TV.
Superior RoomThis air-conditioned double room includes a flat-screen TV with cable channels and a private bathroom. The unit offers 2 beds.
Superior Twin RoomThis air-conditioned double room includes a flat-screen TV with cable channels and a private bathroom. The unit offers 2 beds.
Guest Reviews
8.3
Very Good
Location
In the heart of Xalapa, One Xalapa Las Animas offers travelers an exceptional location that consistently receives praise from its guests. Nestled near Plaza Las Américas, the hotel provides easy access to shopping centers and major avenues, making it an ideal spot for both leisure and business visitors. The surrounding area is noted for its tranquility and beautiful wooded streets, offering a serene atmosphere despite its proximity to the bustling city center.
Guests greatly appreciate the convenience of nearby amenities, including a range of dining options and shopping plazas all within easy reach. The location is particularly favored for its practicality, catering to those on express trips or short stays, while providing safety and security for those choosing to explore Xalapa by foot, bus, or taxi.
The hotel combines its strategic positioning with excellent facilities, providing clean, comfortable rooms equipped with blackout curtains for a restful stay. Ample parking further enhances the convenience for those traveling by car. Meanwhile, the friendly and attentive staff consistently ensure a welcoming experience for every guest.
Overall, One Xalapa Las Animas stands out as a well-located hotel that seamlessly blends accessibility with comfort, promising a satisfying stay for visitors eager to explore the charming city of Xalapa.
Breakfast
When considering a stay at One Xalapa Las Animas, guests frequently remark on the hotel's breakfast offering, which is included in the room price. Many guests appreciate the breakfast for its good taste and find it to be plentiful and satisfying, with some noting the excellent fruit and coffee options available at all times. Additionally, the breakfast service is often highlighted positively for its efficiency and friendliness.
However, there are also prevalent critiques regarding the limited variety and basic nature of the breakfast buffet. Several guests feel it lacks diversity, often repeating the same options daily, and suggest that more creativity could improve the experience without significant additional costs. Despite some praise for being delicious and sufficient for the typical hotel fare, others have expressed disappointment, describing it as austere with mediocre quality.
The breakfast dining area seems to be small, sometimes feeling insufficient to accommodate all guests comfortably, especially during peak times. Suggestions for improvement focus on expanding the variety and improving consistency in quality to enhance the overall dining experience. While there is room for improvement, particularly for those with higher expectations, many guests find breakfast at One Xalapa Las Animas to meet basic needs with decent taste and convenience.
Rooms
One Xalapa Las Animas offers a mixed experience when it comes to the room accommodations. Guests often note the rooms' compact nature, which might not match the expectations set by online images. Despite their modest size, several patrons find the rooms comfortable enough for a restful stay. The cleanliness of the rooms receives praise, lending to a feeling of tranquility for those seeking respite during their travels. However, issues such as outdated and worn mattresses, musty odors, and maintenance lapses are recurrent themes, detracting from the overall ambiance. Guests who appreciate a basic setup may find the facilities suitable, though there are notable complaints about amenities not meeting advertised standards. For visitors prioritizing cleanliness and convenience over spaciousness, the hotel may still serve as a practical choice, especially given its strategic location near points of interest. The property itself holds potential, but improvements in room maintenance and accurate advertising could significantly enhance the guest experience.
Beds
One Xalapa Las Animas presents a mixed experience when it comes to the comfort of its beds. Guests often praise the beds for being very comfortable, with several reviewers highlighting enjoyable rest due to the quality mattresses and pillows. The overall comfort of the rooms further amplifies these positive experiences, making it an attractive option for travelers seeking restful nights.
However, the hotel seems to struggle with inconsistent conditions regarding bedding. While numerous guests appreciate beds with clean sheets and well-maintained mattresses, others report encountering worn-out mattresses, uncomfortable pillows, and stained sheets. These issues, compounded by reports of unpleasant odors from pillows and mattresses, suggest that some beds are due for an upgrade to meet guest expectations consistently.
A number of reviewers mention specific problems such as lumpy or hard pillows and saggy mattresses, indicating that variations exist among rooms. Concerns about overly noisy plastic covers on mattresses and occasional reports of bed bugs add to the need for further improvements.
In summary, while many guests at One Xalapa Las Animas find the beds quite comfortable, there are significant disparities in the quality of bedding that might influence the experience. Those considering a stay should be aware of potential issues with bedding conditions, but can still find comfort in many rooms that meet their expectations for a good night's sleep.
Cleanliness
'One Xalapa Las Animas' presents a mixed bag when it comes to cleanliness, as reflected in the variety of guest reviews. Many reviewers commend the hotel for its cleanliness, noting that the rooms are generally clean, comfortable, and the perfect size for a quick stay. Guests appreciate the hotel for its good location and friendly staff, finding the overall environment pleasant and cozy, especially with a satisfying breakfast offering. Impeccable cleanliness was highlighted by some, ensuring a comfortable and homely feeling.
However, there are notable concerns about certain aspects of the hotel's hygiene and maintenance. Some guests encountered issues related to mold in bathrooms, dirty linens, and unkempt, dusty facilities. The timeliness and thoroughness of room cleaning also drew criticism, with reports of neglected hidden areas and residual trash. The need for improved maintenance and better cleaning practices, especially in less visible parts of the room, was a common theme among dissatisfied guests.
Overall, while the hotel can offer a comfortable and clean stay, some attention to detail and increased consistency in housekeeping and maintenance could greatly enhance the guest experience.
Staff
One Xalapa Las Animas receives a wide range of reviews regarding the quality of its staff service. Many guests affirm that the hotel boasts friendly, attentive, and approachable staff, making interactions pleasant and straightforward. The reception team frequently garners positive remarks for their quick and helpful service, embodying a welcoming attitude that sets the tone for a smooth check-in and checkout experience. Notably, instances of excellent service extend beyond the front desk, with kind gestures from kitchen and cleaning staff creating memorable experiences for guests.
However, not every review reflects this positivity; some guests perceive a lack of attentiveness or note instances of poor service, particularly concerning the attitude of certain staff members. Apathetic or reluctant interactions occasionally detract from the overall experience, suggesting inconsistencies in service quality. Despite these critiques, many visitors highlight the general hospitality of the staff, appreciating their helpfulness, particularly when handling specific guest needs like medication storage.
Overall, One Xalapa Las Animas is frequently praised for its service when it shines but also leaves room for improvement in terms of consistent attentiveness from all staff members. The hotel's well-regarded location and its facilities complement the largely positive staff encounters, promising a generally pleasant stay with a good price-benefit ratio.
Wi-Fi
At 'One Xalapa Las Animas', guests have varying experiences with the hotel's wifi services. Many guests appreciate the free wifi offered by the hotel, valuing the good internet speed and the functionality of essential basic services during their stay. However, some guests encounter issues, mentioning difficulties in connecting and describing the connection as terrible at times. There is also feedback suggesting that better maintenance is needed to ensure a consistently positive internet experience. Overall, while some guests enjoy smooth connectivity, others face challenges that could be addressed to enhance the overall guest experience.
3 Star
One Xalapa Las Animas offers a compelling price-benefit ratio that appeals to budget-conscious travelers looking for value. While the facilities could benefit from some much-needed maintenance and renovation, guests appreciate the comfortable and relaxing atmosphere that the hotel provides. The view from the hotel is reported to be magnificent, adding a special touch to the stay. However, the breakfast, though average in quality and somewhat salty, aligns with expectations given the price level, offering a satisfactory start to the day. Overall, despite its aging appearance, guests find the hotel adequate for their needs, particularly for business travelers seeking affordability and convenience.
No, One Xalapa Las Animas doesn't have any pool.
No, a spa isn't available at One Xalapa Las Animas.
No, One Xalapa Las Animas doesn't allow dogs.
Yes, parking facilities are available at One Xalapa Las Animas.