Infinito Hotel and Spa offers an exceptional and luxurious stay that is worth every penny. Its stunning panoramic views of the ocean, serene atmosphere and well-maintained facilities, including an onsen-style spa and beautiful outdoor pool, are just some of the reasons guests rave about this hotel. The breakfast buffet is diverse and delicious, highlighting the hotel's commitment to using local ingredients. While dinner options received mixed reviews, many guests enjoyed the inventiveness and use of local ingredients in the cuisine. The spacious and beautifully designed rooms offer breathtaking views with a traditional Japanese-style room being a highlight for many guests. The staff is friendly, attentive and accommodating, going above and beyond to ensure a comfortable and enjoyable stay. Families appreciate the family-friendly atmosphere and accommodating staff. The hotel's location on top of a hill adds to its unique experience and tranquility, but some guests found it inconvenient for nearby shops. Overall, Infinito Hotel and Spa offers a luxurious and romantic getaway that won't disappoint.
Suginoi Hotel has gained an overwhelmingly positive reputation thanks to its array of outstanding features, making it an ideal destination for a serene and enjoyable stay.
The hotel's prime location, perched atop a hill overlooking Beppu Bay, offers guests breathtaking ocean and mountain views, enhancing the tranquil and picturesque setting. While some may find the distance from the city center slightly inconvenient, the hotel mitigates this with frequent and convenient shuttle bus services. Within the expansive grounds, guests can access a variety of attractions like Aqua Garden and Sorakan Onsen with ease, complemented by ample parking facilities.
Dining at Suginoi Hotel is another highlight, particularly the impressive breakfast and dinner buffets. The breakfast buffet boasts an extensive variety, including a mix of Japanese, Western and Chinese dishes, delighting diners with its sumptuous options and high-quality ingredients. Guests similarly praised the dinner experience for its diverse and delicious offerings, including sashimi and steak, though it can occasionally get crowded.
The rooms at Suginoi Hotel are well-regarded for their cleanliness, modern design and comfort. Many rooms provide stunning views of the ocean and mountains, contributing to a relaxing atmosphere. Recent renovations, such as the Sora building, add a touch of elegance and sophistication, ensuring a refreshing stay for guests. While some rooms may feel small for larger groups, the overall standard of the accommodations remains high.
The hotel's commitment to cleanliness stands out with meticulous housekeeping ensuring pristine conditions throughout the property. Both the newly renovated areas and traditional settings maintain high standards, providing a fresh and inviting environment.
Service at Suginoi Hotel is exceptional with staff described as friendly, courteous and attentive. The team’s warm demeanor and efficient responses to requests significantly enhance the guest experience, making every interaction pleasant and seamless.
The spa and hot spring facilities are a major draw, offering diverse and luxurious onsen baths with spectacular views. The top-floor hot springs, including those in the Sora building, are particularly praised for their cleanliness, modern design and serene ambiance. Guests consistently highlight the beauty and relaxation afforded by these facilities.
The hotel's swimming pools, including indoor and outdoor options, are equally celebrated. Families, in particular, appreciate the Aqua Garden and the variety of water activities available. The pools are well-maintained and the lifeguards ensure a safe and enjoyable experience for all guests.
Suginoi Hotel also excels in catering to families with a range of activities and amenities designed for children and adults. The plethora of entertainment options, from play areas to family hot springs, ensures a fun and memorable stay for families. The hotel's attention to the needs of younger guests, including baby-friendly features, is especially commendable.
Overall, Suginoi Hotel stands out as a top choice for travelers seeking a blend of luxury, comfort, excellent service and a wide range of activities. Its stunning location, culinary excellence, pristine facilities and welcoming atmosphere make it a highly recommended destination for a relaxing and enjoyable getaway.