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Summary of reviewsHotel Turkus receives strong positive reviews overall, particularly for its strategic location that offers great convenience for travelers. The hotel's proximity to the train station, city center and key landmarks makes it an ideal spot for exploration. Shopping centers, the historical Market Square and the old town are easily accessible, creating an optimal balance between urban amenities and a serene environment. Ample parking and a convenient walking distance to various attractions and stores add to its appeal.
The breakfast at Hotel Turkus is generally met with favorable responses. Guests appreciate the hearty, tasty and varied breakfast selections, along with the convenience of packed breakfast options for early departures. However, while many guests delight in the freshness and variety, some note that there is room for improvement, particularly regarding food quality and options for children.
Dining experiences, especially the dinner service, are well-regarded. Patrons commend the delicious cuisine with Ukrainian borscht receiving special mention. The restaurant's willingness to extend hours until guests finish their meals reflects a high level of flexibility and customer service, although occasional logistical issues due to social events are highlighted.
When it comes to accommodations, the rooms are praised for their cleanliness and spaciousness, offering a comfortable stay despite being simply furnished. Families benefit from larger family rooms and apartments that enhance their experience. Although some minor issues like squeaky beds and lack of toiletries are reported, the overall sentiment is one of satisfaction with the essential comfort provided.
Cleanliness stands out as a strong point with guests noting immaculate rooms, clean towels and well-maintained facilities. The occasional mention of dusty windowsills and furniture does little to detract from the hotel's reputation for being tidy and well-kept.
The staff at Hotel Turkus are frequently lauded for their friendliness, excellent customer service and readiness to assist guests at all times. The team's efforts contribute significantly to a pleasurable stay with many guests commending their helpfulness, English proficiency and professional demeanor.
An indoor swimming pool, available with an hour of complimentary access, adds to the hotel's charm, offering guests a chance to relax and unwind. This facility, along with the general praise for the hotel’s dining options, enhances the overall guest experience.
While bed quality receives mixed reviews with some guests praising the comfort and others pointing out issues like softness and squeakiness, the consensus leans toward improvements being needed.
In summary, Hotel Turkus offers a well-rounded experience, excelling in location, cleanliness and customer service. Minor improvements in breakfast variety and bed quality could elevate the guest experience further. Show more
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Categories
Hotel with Free Wi-Fi
Provides free Wi-Fi service as part of its amenities, suitable for guests needing to stay connected.
Hotel with Heated Pool
This hotel offers an indoor pool, a heated pool, a plunge pool, and a hot tub. It provides a comfortable environment for guests to relax and enjoy water-based amenities.
Family Friendly Hotel
Dog Friendly Hotel
Hotel with Swimming Pool
Heated Pool Indoor Pool
Accessible Hotel
Hotel with Indoor Pool
Room Types
Twin RoomThe twin room offers a wardrobe, heating, as well as a private bathroom featuring a walk-in shower and a hairdryer. The unit offers 2 beds.
Standard ApartmentThis apartment comprises 2 bedrooms, a seating area and 1 bathroom with a walk-in shower and a hairdryer. The apartment provides a wardrobe, a sofa, heating, a flat-screen TV, as well as city views. The unit offers 4 beds.
StudioThe studio offers a wardrobe, heating, as well as a private bathroom featuring a walk-in shower and a hairdryer. The unit offers 5 beds.
Guest Reviews
8.3
Very Good
Location
Hotel Turkus enjoys incredibly favorable reviews for its prime location. Guests laud its proximity to the train station and city center, making it a practical choice for travelers. Situated near the PL-UA border, the hotel serves as an ideal stopover for those on longer journeys through eastern Poland.
The accessibility doesn't stop there. Visitors appreciate the hotel's closeness to a large shopping center, various stores and a food court. The historical Market Square and the old town are easily reachable, providing ample opportunities for exploration. Additionally, the hotel's vicinity to key points such as sports halls and highways enhances its convenience.
Parking at Hotel Turkus is ample and one can comfortably leave their vehicle to take advantage of the easily walkable surroundings. Guests highlight the nearby shops, galleries and the quiet neighborhood, portraying an ideal blend of urban and serene.
In summary, Hotel Turkus stands out for its exceptional location, which makes city exploration uncomplicated and enjoyable. Whether you're just passing through or planning an extended stay, the hotel's setting ensures all major amenities and landmarks are within easy reach.
Breakfast
Hotel Turkus offers a breakfast experience that generally garners positive feedback from guests, though reviews reveal a mix of experiences. Many highlight the breakfast as good, hearty and for a great price with the added convenience of being included in the room rate.
Several guests appreciate the variety and freshness, describing the breakfast buffet as rich, diverse and very tasty. The availability of packed breakfast options for early departures also receives praise. Families mention satisfactory experiences with a breakfast to-go option and the pleasant setup in the in-house restaurant.
However, there are mentions of a breakfast that could be improved. Some guests note a lack of options, poor quality of certain items and instances of disappointing experiences such as spoiled products and insufficient food choices, particularly for children.
Overall, while the breakfast at Hotel Turkus is often described as delicious and varied with many guests leaving content, there is room for improvement to ensure a consistently high-quality experience for all visitors.
Dinner
Hotel Turkus has received several positive comments about its dining options, particularly highlighting the excellent cuisine and delicious food served. Guests appreciated the superb quality of dishes with specific praise for the Ukrainian borscht. The dinner service received accolades for being excellent, especially when served by friendly and humorous staff. The restaurant itself, though it closes its doors at 9 PM, showed flexibility by staying open until the last guest finished.
Despite a few logistical issues, such as the restaurant being unavailable due to a planned social event, the overall sentiment leaned towards satisfaction. Guests who couldn't try the dinner mentioned enjoying the breakfast offerings, indicating a consistently good dining experience at the hotel.
Rooms
The rooms at Hotel Turkus are generally well-received for their cleanliness and spaciousness. Guests frequently mention the rooms are plain, but find them quite comfortable. Families, in particular, appreciate the spacious family rooms and apartments offered. The rooms are described as cosy, warm and tidy with clean towels and bedding provided.
Though some guests noted room issues such as squeaky beds and a lack of soap and shampoo, the overall feedback highlights the cleanliness and size of the rooms. The spacious bathrooms and simple yet comfortable furnishings create a pleasant stay for travelers. Despite the lack of modern amenities like larger TVs and blackout curtains, the rooms meet the essential comfort needs of guests.
Breakfast is notably enjoyable, even accommodating early check-outs with tasty offerings, although a few found the breakfast options somewhat limited. Overall, the rooms at Hotel Turkus provide a clean, comfortable and spacious environment for guests with minor areas for improvement noted by some reviewers.
Beds
Hotel Turkus receives mixed feedback when it comes to the comfort of its beds. On the positive side, many guests praise the comfort of the beds, mentioning that they are clean, cozy and of a good size. Some guests find the mattresses to be very comfortable, appreciating the large beds provided.
However, there are also several complaints about the mattresses being too soft or sagging with some even describing them as terrible or awful. Common issues include creaky or squeaky beds, old mattresses and the use of a plastic sheet over the mattress. Despite the recurring mention of soft beds, others find them uncomfortable or delicate with some beds and pillows being particularly problematic.
Overall, while some guests seem satisfied with the comfort and cleanliness of the beds at Hotel Turkus, others feel significant improvements are needed.
Cleanliness
Hotel Turkus presents a comfortable atmosphere with its cleanliness standing out in numerous aspects. Guests frequently highlight the hotel's clean sheets orderly rooms and spotless bathrooms. The overall impression one gets from staying at this hotel revolves around its well-maintained and tidy facilities. Despite minor issues like dusty windowsills and furniture, the consensus is that the hotel is very clean and reasonably priced, making it a commendable option for travelers seeking cleanliness and comfort. The neatness of the rooms and the tidiness of the entire facility contribute to a satisfactory stay, ensuring guests feel at ease during their visit.
Staff
Hotel Turkus stands out prominently for its remarkable staff, an aspect frequently highlighted in guest reviews. The hotel boasts a very welcoming team, consistently praised for their friendly and polite demeanor. Guests appreciate the 24-hour reception service, where the staff demonstrate excellent English skills and a readiness to help at any time. This continuous availability contributes significantly to a comfortable stay.
The receptionists are particularly commended for their helpfulness, such as organizing meals for guests. The staff’s attitude and customer service earn high ratings with many guests describing them as super friendly, kind and exceptionally polite. The service quality is often mentioned as being very nice, pleasant, unobtrusive and of excellent standard.
Moreover, the personnel are known for their attentiveness and responsiveness, always eager to assist and make the guests' stay memorable. This includes every member of the team, from the reception to the cleaning staff. Such a dedicated and perfect team undoubtedly enhances the overall guest experience, making Hotel Turkus a preferred choice for many travelers.
Pool
Hotel Turkus offers a delightful advantage for its guests with the availability of an indoor swimming pool. This facility is conveniently located across the street and is accessible with ease. Guests appreciate the pleasant perk of an hour-long complimentary access to the pool, which is conveniently included in the room price. This opportunity to relax and unwind enhances the overall stay, turning it into a more enjoyable and refreshed experience. The hotel also garners praise for its delicious food with recommendations particularly highlighting the Ukrainian borscht.
Yes, Hotel Turkus has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool.
No, a spa isn't available at Hotel Turkus.
Yes, Hotel Turkus welcomes dogs.
No, parking facilities aren't available at Hotel Turkus.