Fairmont Jasper Park Lodge
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Located in Alberta's magnificent Jasper National Park, this resort invites you to experience its Great Canadian Lodge, surrounded by abundant wildlife and nature.
Summary of reviewsFairmont Jasper Park Lodge, nestled in the stunning Canadian Rockies, consistently impresses guests with its breathtaking location. Visitors are drawn to the beauty of the majestic mountains and lush forests, which provide a serene atmosphere and attract an array of wildlife. The well-maintained grounds offer numerous opportunities for scenic walks and hikes, while the enchanting lake enhances the overall tranquility of the resort. This captivating natural setting makes it an ideal destination for those seeking both adventure and relaxation.
Guests frequently commend the lodge's breakfast offerings, particularly at the Orso restaurant, where the variety and quality of the buffet are appreciated. Southern United States influences add a unique touch, with friendly and attentive staff enhancing the dining experience. Dining at the lodge offers quality meals, especially at the Orso and Nook Smokehouse, though some guests find the prices steep and menu options limited.
The hotel receives praise for room views and cleanliness, although concerns about outdated furnishings, lack of air conditioning, small bathrooms, and maintenance issues are noted. Despite these critiques, the professionalism and helpfulness of the staff—who frequently go above and beyond—stand out as a major positive. The lodge’s setting remains appealing, although renovations are needed to meet expectations and maintain the luxury standard associated with the Fairmont brand.
Cleanliness presents a mixed picture, with guests appreciating some well-kept areas but expressing concern over dirty facilities and inconsistent cleaning services. Internet service in the lodge is unreliable, especially in guest rooms, leading to some frustration. Conversely, the pool facilities are well-received, providing a delightful escape during colder months and offering a range of amenities for relaxation and wellness.
Families find the lodge attractive for its blend of adventure and relaxation, with activities suitable for all ages enhancing the experience. Its pet-friendly environment and scenic surroundings make it an appealing destination, despite some noted high costs and limited breakfast inclusion.
Comfortable bedding is a highlight, though some guests find the double beds small and sofa beds unsatisfactory. Despite certain luxuries falling short, the lodge's allure remains strong, promising a restful retreat amidst stunning natural beauty. While the lodge showcases a magnificent setting and strives for luxury, some areas require improvement to offer a truly high-end experience that aligns with the upscale marketing and substantial costs.
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Guests frequently commend the lodge's breakfast offerings, particularly at the Orso restaurant, where the variety and quality of the buffet are appreciated. Southern United States influences add a unique touch, with friendly and attentive staff enhancing the dining experience. Dining at the lodge offers quality meals, especially at the Orso and Nook Smokehouse, though some guests find the prices steep and menu options limited.
The hotel receives praise for room views and cleanliness, although concerns about outdated furnishings, lack of air conditioning, small bathrooms, and maintenance issues are noted. Despite these critiques, the professionalism and helpfulness of the staff—who frequently go above and beyond—stand out as a major positive. The lodge’s setting remains appealing, although renovations are needed to meet expectations and maintain the luxury standard associated with the Fairmont brand.
Cleanliness presents a mixed picture, with guests appreciating some well-kept areas but expressing concern over dirty facilities and inconsistent cleaning services. Internet service in the lodge is unreliable, especially in guest rooms, leading to some frustration. Conversely, the pool facilities are well-received, providing a delightful escape during colder months and offering a range of amenities for relaxation and wellness.
Families find the lodge attractive for its blend of adventure and relaxation, with activities suitable for all ages enhancing the experience. Its pet-friendly environment and scenic surroundings make it an appealing destination, despite some noted high costs and limited breakfast inclusion.
Comfortable bedding is a highlight, though some guests find the double beds small and sofa beds unsatisfactory. Despite certain luxuries falling short, the lodge's allure remains strong, promising a restful retreat amidst stunning natural beauty. While the lodge showcases a magnificent setting and strives for luxury, some areas require improvement to offer a truly high-end experience that aligns with the upscale marketing and substantial costs.
Luxury Resort
Fairmont Jasper Park Lodge is a luxury resort set on 700 acres in Jasper National Park, offering Canada's luxury cabin experience. It features five restaurants, a 10,000-square-foot spa complex, world-class golf, and signature cabins with personalized concierge service and upgraded amenities.
Resort near Golf Courses
Featuring its own acclaimed golf course, the Fairmont Jasper Park Lodge Golf Course, this resort offers guests direct access to a top-tier golfing experience amidst stunning mountain scenery. It's a prime destination for a golf-focused trip.
Resort near Ski Resorts
This lodge is located a short drive from Marmot Basin ski resort. It offers shuttles to the hill and ski packages, making it a convenient and luxurious option for skiing in Jasper National Park.
Resort Taking Steps Towards Sustainability
Fairmont Jasper Park Lodge holds a 5 Green Key Eco-Rating for five consecutive years and aligns with Accor's net-zero carbon 2050 commitment. It has eliminated 100% of single-use plastic water bottles from guest-facing operations, operates an on-site glacier water treatment plant, and increases its greenhouse capacity for local microgreens and root vegetables. The lodge also sources OceanWise Certified fish and is FireSmart Canada certified.
Resort with Spa
The Fairmont Spa at Jasper Park Lodge is ranked among Canada's top-rated spas each year. It reflects the energy, spirit and soul of the rugged wilderness with warm woods and earth tones. It offers an outdoor heated pool and hot tub overlooking Lac Beauvert, a eucalyptus steam room and a Finnish-style sauna.
Family Friendly Resort
Fairmont Jasper Park Lodge is located in Jasper National Park and provides opportunities for outdoor activities and family bonding. While specific family amenities are not detailed in the provided context, the location and Fairmont's reputation suggest a comfortable and memorable stay for families.
Dog Friendly Resort
The lodge welcomes pets with a cushy bed, pet dishes, and a welcome treat. They also have 'canine ambassadors'. Guests receive a pet amenities brochure listing local hiking trails and pet-friendly places.
Romantic Resort
This resort offers an enchanting blend of wilderness and cozy charm, creating a tranquil setting for couples to unwind. Its location in Jasper National Park provides opportunities for romantic excursions and quality time together.
Resort with Swimming Pool
Located in Jasper National Park, Fairmont Jasper Park Lodge features an outdoor heated swimming pool large enough for swimming laps. The pool area is perfect for relaxing after a day of outdoor activities.
Panoramic View Pool Outdoor Pool
Business Resort
While specific business amenities are not detailed in the provided context, Fairmont Jasper Park Lodge is a large resort that generally caters to events and conferences, suggesting it likely has relevant facilities.
Resort with Parking
Situated in Jasper National Park, this lodge provides parking facilities that allow guests to easily explore the vast wilderness. The convenience of parking makes it easier to access various points of interest within the park.
EV charging stations
Accessible Resort
Equipped with accessible accommodations designed for comfort and safety. Many resort areas are accessible, including two accessible entryways at the Main Lodge and elevators providing access to different floors. The Great Hall, Orso Trattoria, Fitzhugh's Fine Foods, The Nook, Fairmont Spa, the Pool & Fitness Centre, and The Boathouse dock are fully or partially accessible. Paved paths provide easy access across the property. Accessible rooms may feature roll-in showers, lowered counters, and safety rails.
Resort with Gym
Located on the shores of Beauvert Lake, this resort boasts extensive fitness facilities. Guests can enjoy a well-equipped gym, plus access to outdoor activities and a 10,000 square foot spa for post-workout relaxation.
Resort for Yoga
Located in Jasper National Park, this resort offers a serene environment for yoga and wellness retreats. Guests can enjoy yoga sessions and outdoor activities while surrounded by the natural beauty of the Canadian Rockies.
Resort with Rooms With Fireplace
Offers a luxury cabin experience spread over 700 acres in Jasper National Park. Many cabins feature fireplaces, providing a cozy and serene escape in the Canadian Rockies. With multiple restaurants and extensive spa facilities, it combines rustic charm with high-end amenities.
Resort with EV Charging Stations
This resort provides EV charging stations for guests. As a Fairmont property, it is expected to offer a high level of service and amenities.
4-Star Resort
This resort offers a unique blend of luxury and nature. It features a range of amenities, including a full-service spa, multiple dining options, and access to outdoor activities within Jasper National Park. The lodge provides a serene escape with exceptional service and stunning views.
Resort with Outdoor Pool
The Fairmont Jasper Park Lodge offers a large, year-round outdoor heated swimming pool suitable for both relaxation and swimming. The pool area has lounge chairs and impressive views of the lake and mountains.
Resort for Honeymoon
Resort with Panoramic View Pool
Guest Reviews
Nestled amidst the breathtaking landscapes of the Canadian Rockies, Fairmont Jasper Park Lodge is celebrated for its stunning location. The lodge is perfectly situated by a beautiful lake, offering exceptional views and a serene atmosphere. Enveloped by majestic mountains and lush forests, guests frequently highlight the pristine natural setting that attracts a variety of wildlife right to the hotel's doorstep. The vast, well-maintained grounds provide numerous opportunities for scenic walks and hikes, while the enchanting lake adds to the overall tranquility of the resort. Despite some mixed reviews regarding other aspects of the hotel, the captivating environment consistently leaves a lasting impression on visitors, making it a remarkable destination for those seeking both adventure and relaxation in a spectacular natural setting.
Fairmont Jasper Park Lodge receives high praise for its breakfast offerings, with guests frequently highlighting the delightful breakfasts at the hotel’s Orso restaurant. Many guests appreciated the variety and quality of the breakfast buffet, describing it as delicious and worthwhile. The buffet is noted for its southern United States influence, adding a unique touch to the dining experience. The abundant selection at the buffet is well-received by visitors who find it plentiful and satisfying, offering good value for the cost. Friendly and attentive staff enhance the positive breakfast ambiance, making guests feel welcomed and well cared for during their meals.
Despite the largely positive feedback, some reviews point to areas for improvement. A few guests experienced moderate dissatisfaction with certain breakfast items, such as hard pancakes, and reported longer waiting times to be seated or served. Additionally, the value for money was occasionally questioned, with some guests finding the breakfast options overpriced. Non-dairy options were limited, and there were occasional concerns about the quality of traditional breakfast selections. Overall, despite these critiques, the breakfast experience at Fairmont Jasper Park Lodge is generally viewed favorably, providing a comfortable and enjoyable start to the day amidst the cozy and beautiful lodge setting.
Dining at Fairmont Jasper Park Lodge offers a mix of experiences across its various restaurants, with several positive mentions highlighting the quality of meals. The Orso restaurant stands out among the dining options, receiving praise for serving delicious food that remains memorable for many guests. The Nook Smokehouse is also noted for offering a satisfying dinner experience. Guests often find the food in the Great Hall to be good, though some mention it lacks uniqueness and can be basic at times.
While the taste of the food in the restaurants generally exceeds expectations, some reviews point out issues with the quality and pricing, describing the meals as overpriced for their caliber. The decor in the steak restaurant is occasionally perceived as outdated, and limited menu choices can detract from the dining experience.
Service quality varies, with some guests expressing disappointment over below-average service and reporting rude staff encounters. Overall, the dining scene at the lodge provides quality meals but could benefit from enhanced service and more competitive pricing.
Fairmont Jasper Park Lodge offers a picturesque setting with beautiful views and an admirable location, featuring stunning landscapes that guests regularly praise. For many, the well-kept rooms with lake views, comfortable beds, and cleanliness were noteworthy aspects of their stay. The lodge's grounds and dining areas—especially the terrace with its view—are often celebrated, adding to the allure of the scenic surroundings.
However, guests commonly express concerns about the outdated state of the rooms and furnishings. Many remark on the lack of air conditioning, leading to discomfort during warmer periods, alongside small and poorly designed bathrooms. The overall maintenance of the rooms leaves much to be desired, with reports of dusty conditions, exposed wires, worn-out fixtures, and issues with plumbing. Some guests have noticed discrepancies between the room they booked and the room they received, highlighting communication and value concerns. Moreover, the price of accommodation is criticized as not reflecting the quality expected of a five-star lodge.
Nonetheless, professional and helpful staff are frequently mentioned as a bright spot in enhancing the guest experience, quickly addressing issues like heating and water problems. Despite the lodge’s appealing backdrop and dedicated staff, the consensus points towards a need for renovation to meet guest expectations and the standard associated with the Fairmont brand.
Nestled in the picturesque setting of Jasper National Park, the Fairmont Jasper Park Lodge offers a mix of comfort and challenges when it comes to bed accommodations. Many visitors celebrate the sheer comfort of the beds, often describing them as some of the best they have ever experienced. Guests frequently mention the superior comfort of the suites, which create an inviting refuge after a day of exploration. Spectacular beds make the stay at this lodge notably relaxing and enjoyable.
However, some aspects could use improvement. The double beds are reported to be quite small, potentially affecting comfort for those sharing a bed. There are instances where bed quality is less than ideal, with some beds described as old, lumpy, and noisy. Additionally, the sofa beds did not meet the comfort expectations of some guests, exhibiting poor quality.
While the duvets, pillows, and sheets occasionally fall short of providing a plush experience, the overall warmth of the lodge's bedding contributes positively to the guest experience. Despite some inconsistencies, the allure of the Fairmont Jasper Park Lodge remains strong, with beds largely serving as a restful retreat amidst the stunning natural beauty.
Fairmont Jasper Park Lodge presents a mixed picture when it comes to cleanliness, based on guest reviews. Many guests appreciated rooms that were clean and well-kept, with bathrooms frequently described as nice, modern, and very clean. However, several reviews pointed to some significant cleanliness issues. Particularly concerning were reports of dirty facilities, including the pool, and issues within the rooms themselves, such as dust on various surfaces, broken hardware, and unpleasant surprises like hair in sinks and beds. Some guests noted that the cleaning service did not meet expectations, with complaints about stained furniture and uncleaned rooms throughout their stay. Despite these shortcomings, the rooms were generally noted to be air-conditioned. Nonetheless, these cleanliness concerns overshadowed the potential charm of the lodge's environment and affected some guests' overall experience.
The Fairmont Jasper Park Lodge is highly praised for its exceptional staff, who consistently leave a positive impression on guests. Many visitors describe the staff as amazing, friendly, and willing to go the extra mile to ensure a pleasant stay. The welcoming atmosphere created by the staff stands out as a highlight, with guests noting their helpfulness and courtesy throughout their visit. Several staff members, like Gabrielle and Amanda, receive special mentions for their outstanding service and dedication. The team at the hotel is frequently regarded as accommodating and attentive, enhancing the overall experience with their professionalism and warmth.
However, there are a few instances where guests felt that certain services were not up to the anticipated standard, and some staff seemed overrun, which can affect the overall experience. Moreover, a couple of interactions involved staff who were less accommodating, such as unresponsive management in isolated cases. Nevertheless, the overall consensus remains overwhelmingly positive, with the majority of guests celebrating the staff's commitment to excellent service, treating guests with kindness and hospitality, which significantly contributes to the charm of this scenic destination.
The Fairmont Jasper Park Lodge offers a stunning natural setting, but guests frequently mention challenges with the hotel's Wi-Fi service. While the internet is reportedly good in the main hall, connectivity issues arise in guest rooms, with some visitors having difficulty accessing the service or facing unexpected charges. On occasion, there have been prolonged outages, prompting frustration. Despite these challenges, the allure of the surroundings may outweigh the need for persistent connectivity for many travelers.
Situated amidst the natural beauty of Jasper Park, the Fairmont Jasper Park Lodge offers exceptional pool facilities that consistently wow guests. The outdoor heated pool is particularly celebrated, providing a heavenly escape into warmth during the chilly winter months. Families visiting the lodge find the pool area particularly delightful, with kids enjoying the excitement of the outdoor pool—making it a favorite spot for fun and relaxation.
The pool amenities are complemented by top-notch facilities including hot tubs, saunas, and a well-equipped gym, all contributing to a memorable wellness experience. Most guests praise the well-maintained swimming pool facilities, appreciating the inviting beauty and accessibility they offer. The property itself enjoys a scenic location, enhancing the allure of taking a dip amidst stunning surroundings.
While guests frequently laud the overall experience, some mention occasional cleanliness issues and crowding, yet the pool and spa facilities remain a highlight of their stay. The Fairmont Jasper Park Lodge promises a touch of luxury in the heart of nature, where its pool and leisure features stand out, drawing praise for enhancing the overall guest experience.
Fairmont Jasper Park Lodge offers a picturesque setting with its proximity to Lac Beauvert, providing guests with convenient access from the parking lots to the stunning natural surroundings. Many visitors appreciate the easy reach from the parking area to various accommodations, allowing them timely enjoyment of the scenic views. However, the parking situation seems to be a common concern among guests. Several reviewers mention the limited availability of parking spaces, especially near the cabins and main building, causing inconvenience, particularly for those with larger vehicles like Dully trucks. During snowy periods, proper snow removal is occasionally mentioned as an issue affecting parking accessibility. Despite these challenges, most guests still enjoy the overall beauty and unique atmosphere that the Fairmont Jasper Park Lodge offers, although room for improvement in parking logistics is noted.
Fairmont Jasper Park Lodge offers a beautiful and serene setting that is ideal for families looking to enjoy both relaxation and adventure. The lodge is well-regarded for having a host of activities that cater to all ages, making it great for families with kids. Outdoor enthusiasts can indulge in ice skating on picturesque rinks or explore the grounds for scenic walks and wildlife spotting opportunities. Kids particularly enjoy the outdoor pool, which promises fun under the watchful eyes of attentive staff. The hotel even provides infant lifejackets, allowing families to safely take young children on paddleboat adventures, ensuring that parents can share activities with their little ones.
The lodge's pet-friendly environment ensures dogs are welcome, further adding to its family-friendly appeal. Its quiet and beautifully maintained grounds offer a peaceful retreat for couples and larger families alike, making it a versatile destination. While it suits many family dynamics, there are some suggestions for improvement, such as expanding the children's play area and ensuring that family rooms are more accommodating. While the lodge is praised for its excellent staff and well-cared-for premises, a few guests have noted the high cost and lack of included breakfast as downsides. Nonetheless, with its prime location and array of activities, the Fairmont Jasper Park Lodge remains a compelling choice for family vacations.
Fairmont Jasper Park Lodge, nestled amidst the breathtaking scenery of the Canadian Rockies, offers an experience that strives to embody luxury and tranquility. The resort boasts a magnificent setting, promising guests an indulgent retreat surrounded by nature's grandeur. However, recent guest reviews suggest that while the lodge emphasizes its aesthetic appeal and invests significantly in its marketing, it sometimes falls short in delivering a truly luxurious experience. The sentiment across notes indicates that while the picturesque surroundings and upscale marketing create an expectation of high-end hospitality, the perceived value in areas such as room comfort and dining options does not always align with the substantial costs.
Dining experiences within the lodge have been pointed out as lacking, with some guests preferring to explore culinary options in nearby Jasper town. The rooms, though smartly presented, appear to lack the sense of luxury expected at such a high price point, with challenges relating to comfort, such as managing room temperature for restful sleep. Despite these concerns, one cannot deny the charm of the property's location, which holds an undeniable allure for those seeking a scenic getaway. The picturesque ambience indeed creates a setting that evokes the idyllic charm reminiscent of a ‘Fantasy Island’. Yet, while the resort strives to position itself as a five-star destination, guest feedback highlights a need for improvements in basic services to match this prestigious claim.
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Location
Breakfast
Despite the largely positive feedback, some reviews point to areas for improvement. A few guests experienced moderate dissatisfaction with certain breakfast items, such as hard pancakes, and reported longer waiting times to be seated or served. Additionally, the value for money was occasionally questioned, with some guests finding the breakfast options overpriced. Non-dairy options were limited, and there were occasional concerns about the quality of traditional breakfast selections. Overall, despite these critiques, the breakfast experience at Fairmont Jasper Park Lodge is generally viewed favorably, providing a comfortable and enjoyable start to the day amidst the cozy and beautiful lodge setting.
Dinner
While the taste of the food in the restaurants generally exceeds expectations, some reviews point out issues with the quality and pricing, describing the meals as overpriced for their caliber. The decor in the steak restaurant is occasionally perceived as outdated, and limited menu choices can detract from the dining experience.
Service quality varies, with some guests expressing disappointment over below-average service and reporting rude staff encounters. Overall, the dining scene at the lodge provides quality meals but could benefit from enhanced service and more competitive pricing.
Rooms
However, guests commonly express concerns about the outdated state of the rooms and furnishings. Many remark on the lack of air conditioning, leading to discomfort during warmer periods, alongside small and poorly designed bathrooms. The overall maintenance of the rooms leaves much to be desired, with reports of dusty conditions, exposed wires, worn-out fixtures, and issues with plumbing. Some guests have noticed discrepancies between the room they booked and the room they received, highlighting communication and value concerns. Moreover, the price of accommodation is criticized as not reflecting the quality expected of a five-star lodge.
Nonetheless, professional and helpful staff are frequently mentioned as a bright spot in enhancing the guest experience, quickly addressing issues like heating and water problems. Despite the lodge’s appealing backdrop and dedicated staff, the consensus points towards a need for renovation to meet guest expectations and the standard associated with the Fairmont brand.
Beds
However, some aspects could use improvement. The double beds are reported to be quite small, potentially affecting comfort for those sharing a bed. There are instances where bed quality is less than ideal, with some beds described as old, lumpy, and noisy. Additionally, the sofa beds did not meet the comfort expectations of some guests, exhibiting poor quality.
While the duvets, pillows, and sheets occasionally fall short of providing a plush experience, the overall warmth of the lodge's bedding contributes positively to the guest experience. Despite some inconsistencies, the allure of the Fairmont Jasper Park Lodge remains strong, with beds largely serving as a restful retreat amidst the stunning natural beauty.
Cleanliness
Staff
However, there are a few instances where guests felt that certain services were not up to the anticipated standard, and some staff seemed overrun, which can affect the overall experience. Moreover, a couple of interactions involved staff who were less accommodating, such as unresponsive management in isolated cases. Nevertheless, the overall consensus remains overwhelmingly positive, with the majority of guests celebrating the staff's commitment to excellent service, treating guests with kindness and hospitality, which significantly contributes to the charm of this scenic destination.
Wi-Fi
Pool
The pool amenities are complemented by top-notch facilities including hot tubs, saunas, and a well-equipped gym, all contributing to a memorable wellness experience. Most guests praise the well-maintained swimming pool facilities, appreciating the inviting beauty and accessibility they offer. The property itself enjoys a scenic location, enhancing the allure of taking a dip amidst stunning surroundings.
While guests frequently laud the overall experience, some mention occasional cleanliness issues and crowding, yet the pool and spa facilities remain a highlight of their stay. The Fairmont Jasper Park Lodge promises a touch of luxury in the heart of nature, where its pool and leisure features stand out, drawing praise for enhancing the overall guest experience.
Parking
Family
The lodge's pet-friendly environment ensures dogs are welcome, further adding to its family-friendly appeal. Its quiet and beautifully maintained grounds offer a peaceful retreat for couples and larger families alike, making it a versatile destination. While it suits many family dynamics, there are some suggestions for improvement, such as expanding the children's play area and ensuring that family rooms are more accommodating. While the lodge is praised for its excellent staff and well-cared-for premises, a few guests have noted the high cost and lack of included breakfast as downsides. Nonetheless, with its prime location and array of activities, the Fairmont Jasper Park Lodge remains a compelling choice for family vacations.
Luxury
Dining experiences within the lodge have been pointed out as lacking, with some guests preferring to explore culinary options in nearby Jasper town. The rooms, though smartly presented, appear to lack the sense of luxury expected at such a high price point, with challenges relating to comfort, such as managing room temperature for restful sleep. Despite these concerns, one cannot deny the charm of the property's location, which holds an undeniable allure for those seeking a scenic getaway. The picturesque ambience indeed creates a setting that evokes the idyllic charm reminiscent of a ‘Fantasy Island’. Yet, while the resort strives to position itself as a five-star destination, guest feedback highlights a need for improvements in basic services to match this prestigious claim.
Yes, Fairmont Jasper Park Lodge has pool(s) that belong to one or more of the following categories: Panoramic View Pool, Outdoor Pool.
Yes, a spa is available at Fairmont Jasper Park Lodge.
Yes, Fairmont Jasper Park Lodge welcomes dogs.
Yes, parking facilities are available at Fairmont Jasper Park Lodge.
Yes, Fairmont Jasper Park Lodge has a gym.
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