Crowne Plaza - Jeddah Al Salam by IHG

Jeddah 21.66783400, 39.12210800 , 7755 Prince Sultan Road, Al-muhammadiyah District, P.o. Box 127314 (Show on Map)


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Summary of reviewsCrowne Plaza - Jeddah Al Salam by IHG, enjoys a highly favorable reputation, particularly for its prime location, courteous staff and high standards of cleanliness. Positioned in the north of Jeddah, the hotel offers convenient access to key amenities like the airport, malls and the seafront, making it an excellent option for both transit passengers and leisure travelers. Guests repeatedly highlight the beautiful views and the tranquility of the hotel, which, despite being slightly removed from main tourist attractions, provides a peaceful and comfortable environment.

The breakfast buffet stands out as a significant highlight, receiving widespread acclaim for its extensive variety and delicious options, ranging from continental to Arabic fare. The quality and presentation of the food, coupled with the warm, attentive service from staff members like Mr. Anas, enhance the overall dining experience. While dinner reviews are more mixed, breakfast consistently leaves a positive impression.

Rooms at the hotel are praised for their cleanliness, spaciousness and modern decor. The rooms are well-equipped with comfortable beds, excellent air conditioning and additional amenities that contribute to a luxurious stay. Despite minor drawbacks like occasional noise or a dated decor in some rooms, the overall comfort and hospitality, including thoughtful touches like fruit plates, are highly appreciated by guests.

The hotel's cleanliness extends beyond the rooms to all common areas with guests frequently noting the immaculate, spotless conditions maintained throughout. This commitment to hygiene and a modern, new decor further add to the appealing ambiance of the hotel.

Exceptional staff service is a recurring theme in guest reviews. The reception team, including individuals like Fares, Mohammed, Yusof and Rania, as well as duty managers like Mr. Ahmed and Mr. Sultan, receive high marks for their professional, friendly and polite manner. Cleaning and restaurant staff also contribute significantly to the overall positive experience with several staff members receiving special acknowledgements for their dedication and excellent service.

Family-friendly features, such as separate smoking and non-smoking rooms, as well as specific pool times for families and women, are well-received, although some minor safety concerns around pool maintenance have been noted. The hotel's proximity to Obhur also benefits families looking for a balanced and enjoyable stay.

While parking facilities are generally adequate with ample space and a convenient valet service, some guests have noted minor issues such as separate elevators for parking and guest rooms and occasional car damage or narrow parking spaces.

In summary, Crowne Plaza - Jeddah Al Salam by IHG, excels in providing a clean, comfortable and welcoming atmosphere, supported by an attentive and professional staff. Its prime location, exceptional breakfast offerings and spacious rooms contribute to an overall pleasant experience, making it a highly recommended choice for travelers in Jeddah.
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Hotel with Gym
Crowne Plaza - Jeddah Al Salam by IHG is listed among the best hotels with gym and fitness center in Jeddah. The hotel offers a fitness center with treadmills and free weights.

Hotel with Outdoor Pool
This hotel offers an outdoor swimming pool and is located in Jeddah. It also provides a fitness center and a shared lounge.

Luxury Hotel

Hotel Taking Steps Towards Sustainability

Hotel for Honeymoon

Hotel with Spa

Family Friendly Hotel

Romantic Hotel

Hotel with Swimming Pool

  Outdoor Pool  


Business Hotel

Hotel with Parking

Accessible Hotel

Room Types
Standard Room Offering free toiletries and bathrobes, this double room includes a private bathroom with a shower, a hairdryer and slippers. This double room has a minibar, flat-screen TV, city views, as well as chocolate for guests. The unit has 2 beds.

Standard King Room Offering free toiletries and bathrobes, this double room includes a private bathroom with a shower, a hairdryer and slippers. This double room features a minibar, flat-screen TV, city views, as well as chocolate for guests. The unit offers 1 bed.

Standard King Room - Smoking Featuring free toiletries and bathrobes, this double room includes a private bathroom with a hairdryer and slippers. This double room has a minibar, flat-screen TV, city views, as well as chocolate for guests. The unit has 1 bed.

King Room with Bathtub - Non-Smoking Offering free toiletries and bathrobes, this double room includes a private bathroom with a bath, a hairdryer and slippers. This double room features a minibar, flat-screen TV, city views, as well as chocolate for guests. The unit offers 1 bed.

Standard Room with Two Queen Beds Offering free toiletries and bathrobes, this double room includes a private bathroom with a shower, a hairdryer and slippers. This double room features a minibar, flat-screen TV, city views, as well as chocolate for guests. The unit offers 2 beds.

Diplomatic King Suite Featuring free toiletries and bathrobes, this suite includes a private bathroom with a bath, a shower and a hairdryer. This suite has a minibar, flat-screen TV, city views, as well as chocolate for guests. The unit has 1 bed.

One-Bedroom Suite Featuring free toiletries and bathrobes, this suite includes a private bathroom with a bath, a shower and a hairdryer. This suite has a minibar, flat-screen TV, city views, as well as chocolate for guests. The unit has 1 bed.

Junior King Suite Providing free toiletries and bathrobes, this suite includes a private bathroom with a bath, a shower and a hairdryer. This suite features a minibar, flat-screen TV, city views, as well as chocolate for guests. The unit offers 1 bed.

1 King Bed Standard Club Floor Top Floor Providing free toiletries and bathrobes, this double room includes a private bathroom with a shower, a hairdryer and slippers. The spacious double room provides a minibar, a tea and coffee maker, executive lounge access, a flat-screen TV, as well as city views. The unit offers 1 bed.

1 King Standard Club Floor Top Floor Providing free toiletries and bathrobes, this double room includes a private bathroom with a shower, a hairdryer and slippers. The spacious double room provides a minibar, a tea and coffee maker, executive lounge access, a flat-screen TV, as well as city views. The unit offers 1 bed.

2 Queen Standard Club Floor Top Floor Featuring free toiletries and bathrobes, this double room includes a private bathroom with a shower, a hairdryer and slippers. The spacious double room features a minibar, a tea and coffee maker, executive lounge access, a flat-screen TV, as well as city views. The unit has 2 beds.

Standard Queen Room with Two Queen Beds - Top Floor Featuring free toiletries and bathrobes, this double room includes a private bathroom with a shower, a hairdryer and slippers. This double room has a minibar, flat-screen TV, city views, as well as chocolate for guests. The unit has 2 beds.

1 King Bed Standard Club Floor Providing free toiletries and bathrobes, this double room includes a private bathroom with a shower, a hairdryer and slippers. The spacious double room provides a flat-screen TV, a minibar, a tea and coffee maker, executive lounge access as well as city views. The unit offers 1 bed.

Junior King Suite - Club Floor Providing free toiletries and bathrobes, this suite includes a private bathroom with a bath, a shower and a hairdryer. This suite features a minibar, flat-screen TV, city views, as well as chocolate for guests. The unit offers 1 bed.

1 King One-Bedroom Suite Club Floor Offering free toiletries and bathrobes, this suite includes a private bathroom with a bath, a shower and a hairdryer. The spacious suite offers a flat-screen TV, a minibar, a tea and coffee maker, executive lounge access as well as city views. The unit has 1 bed.

About Crowne Plaza - Jeddah Al Salam by IHG
License: 10005616
Guest Reviews
Location
Located in the north of Jeddah, Crowne Plaza - Jeddah Al Salam by IHG, receives favorable reviews for its prime position. Many guests appreciate the hotel's proximity to key amenities, including the airport, which makes it an excellent choice for those with transit flights. The convenience extends to nearby malls and the seafront, facilitating easy access to leisure and shopping activities. Though some mention the hotel is a bit removed from the main tourist attractions, this aspect contributes to a tranquil environment, providing a peaceful stay.

The hotel's setting on Prince Sultan Road and its accessibility from major roads and exits are noted positives, despite some guests encountering difficulties due to access from only one direction. Views from the hotel are often described as clear and beautiful, adding to the overall appeal. Furthermore, the hotel's new, clean and comfortable accommodations enhance the guest experience with commendable service from the reception team, including individual mentions of their excellence.

Overall, Crowne Plaza - Jeddah Al Salam stands out with a highly regarded location, merging convenience with comfort for a pleasant stay in Jeddah.

Breakfast
When it comes to breakfast at the Crowne Plaza Jeddah Al Salam, an IHG Hotel, guests are consistently impressed by the exceptional quality and variety on offer. The breakfast buffet, described as one of the best in Jeddah, is praised for its diverse and delicious options. It includes a range of international choices, from continental to Arabic with fresh juice and honey among the highlights. Reviewers often mention the buffet as a standout feature, describing it as excellent, sensational and truly amazing.

Guests also commend the variety, noting that the breakfast is complete and offers something for everyone. The quality of the food is consistently described as delicious with the presentation also receiving high praise. While a few guests suggested improvements could be made, particularly in the selection of cheeses and fruits, the overall sentiment remains overwhelmingly positive.

The staff contribute significantly to the breakfast experience, providing warm welcomes and attentive service. Special mentions of individuals like Mr. Anas at the reception highlight the welcoming atmosphere. The convenience of having breakfast delivered to the room, particularly during Ramadan, adds extra flexibility and satisfaction for guests.

In summary, the breakfast at Crowne Plaza Jeddah Al Salam is a delightful experience characterized by its variety, quality and exceptional service, making it a memorable part of the stay for many guests.

Dinner
The dining experience at Crowne Plaza - Jeddah Al Salam by IHG, garners mixed reviews from guests. While some praise the delicious food and commend the restaurant's offerings, there are concerns over dinner options, freshness and variety. Those who enjoyed their meals often highlight the tasty food and coffee, particularly praising breakfast and lunch. However, dinner seems to lack the vibrancy and atmosphere of the morning meal, leaving the dining room feeling somewhat soulless at night. Additionally, some guests feel that the dinner buffet prices are in need of review. Though the room service menu is noted to be limited, overall, the dining quality seems to show promise but requires further development to meet the high standards expected from the hotel.

Rooms
Crowne Plaza - Jeddah Al Salam by IHG, consistently impresses guests with the cleanliness and spaciousness of its rooms. Multiple reviews highlight the excellent cleanliness and tidiness, making the rooms comfortable not just for relaxing but also for work. Many guests appreciate the modern furniture and welcoming décor, which contribute to the rooms’ overall comfort. Room service receives high praise for its outstanding service and attention to detail. While some remarked that certain rooms could feel a bit narrow, the arrangement and amenities provided generally make up for the smaller size. Guests enjoy added touches like fruit plates for hospitality, although a few noted the decor might seem a bit dated. Moreover, excellent air conditioning and comprehensive room amenities elevate the experience even further. The views from the rooms and the ample parking space also enhance the stay for many visitors. Despite minor drawbacks such as occasional noise due to poor isolation and the entrance smell from the restaurant, the luxurious and elegant atmosphere of the hotel leaves a favorable impression overall.

Beds
The beds at Crowne Plaza - Jeddah Al Salam by IHG, have generally received positive feedback from guests for their comfort. Many reviews highlight the beds and pillows as very comfortable, making for a restful night's sleep. The beds are also noted for being clean and adding to the modern feel of the rooms. While several guests found the beds to be extremely comfortable and conducive to a good night's rest, a few reviews mentioned that the beds were somewhat high or uncomfortable. Overall, the majority of feedback points toward a comfortable and quiet sleeping experience.

Cleanliness
Crowne Plaza Jeddah Al Salam, an IHG Hotel, consistently impresses guests with its remarkable cleanliness. Reviews highlight the immaculate state of the rooms and common areas, often describing the hotel as very clean, exceptionally clean and spotless. The decor is modern and new, contributing to the overall tidy environment. Guests frequently mention the well-maintained and elegant facilities, which enhance their stay.

The hotel's atmosphere is noted for being both clean and tranquil, adding to guests' comfort. Detailed accounts praise the cleanliness of specific areas, such as bathrooms, bedding and room interiors, all of which are regularly kept neat and orderly. The positive reception and warm environment further underscore the hotel's commitment to maintaining high standards of hygiene and service.

Visitors appreciate the organized and spacious feel of the hotel, noting that everything is clean and well-kept, from the rooms to the shared facilities. This attention to cleanliness extends to every aspect of the hotel, making it a preferred choice for a comfortable and worry-free stay.

Staff
Crowne Plaza - Jeddah Al Salam by IHG, is frequently praised for its exceptional staff. Guest reviews consistently highlight the friendly, polite and professional demeanor exhibited by the hotel's employees. Receptionists, including notable mentions of staff members like Fares, Mohammed, Yusof and sister Rania, are acknowledged for their warm welcomes and effective customer service. Guests also commend the duty managers, including Mr. Ahmed and Mr. Sultan, for their respectful and polite interactions.

The cleaning and restaurant staff are equally lauded for their diligence and courteous behavior, contributing to an overall sense of cleanliness and organization. Names such as Bilal Al-Namari and the Egyptian supervisor receive specific acknowledgments for their dedicated work.

Staff behavior is frequently described with adjectives such as friendly, kind, hospitable and attentive, reflecting their high ethical standards and excellent customer service skills. This consistent level of professionalism ensures that guests feel welcomed and valued throughout their stay.

The hotel's emphasis on top-class responsive service is evident with guests appreciating the quick and effective responses from employees across all departments. This, combined with the excellent quality and variety of food, adds to the overall positive experience at the hotel.

In sum, the staff at Crowne Plaza - Jeddah Al Salam stand out for their exceptional hospitality, friendliness and professional service, making it a highly recommended choice for travelers seeking a welcoming and well-managed hotel experience.

Pool
The pool at Crowne Plaza - Jeddah Al Salam by IHG, receives mixed feedback from guests. Positively, the hotel has considered family needs by allocating specific times for families and women to use the pool, which enhances the overall experience for guests. However, there are safety concerns with broken tiles and borders inside the pool causing minor injuries. Additionally, suggestions have been made for improving the pool area by adding coverage to protect swimmers from the intense summer sun.

Parking
Crowne Plaza - Jeddah Al Salam by IHG features generally adequate parking facilities with ample space available for guests. There are parking spaces in the basement and the valet parking service is appreciated for ease of access and availability. Entering and exiting the parking area is straightforward, enhancing the convenience for those driving. Despite these positives, a few issues need attention. Some guests have mentioned the separation between the parking elevators and those for the rooms and a few have experienced long waits to park. Additionally, there have been isolated incidents of car damage and reports of narrow, disorganized lower parking levels. Overall, while the parking conditions are mostly satisfactory, a few improvements could enhance the guest experience further.

Family
The 'Crowne Plaza - Jeddah Al Salam by IHG' impresses with its well-rounded family-friendly atmosphere and a variety of activities that keep kids entertained. Guests have praised the hotel for creating a welcoming environment for families. The hospitality and accommodating nature of the staff further enhance the guest experience, ensuring that families feel right at home.

The hotel sets itself apart by offering separate smoking and non-smoking rooms to cater to families with children, thereby ensuring a fresh and healthy environment for the little ones. Despite being somewhat distant from the center of Jeddah, the hotel's proximity to Obhur is a notable benefit. The swimming pool is a highlight, although some maintenance issues were noted, such as loose tiles causing minor injuries. However, the hotel creatively maximizes family enjoyment by scheduling specific times for women and families to use the pool, providing a comfortable and private experience.

Guests appreciate the luxurious aspects of the accommodation, including suites with advanced control features and services that rival top hotels. The distinctive lobby offers a refreshing space where cafes, restaurants and seating areas merge seamlessly, creating comfortable and enjoyable settings. The inclusion of complimentary buffet breakfasts further underscores the hotel’s commitment to family-friendly hospitality, making it an ideal choice for family trips.


Yes, Crowne Plaza - Jeddah Al Salam by IHG has pool(s) that belong to one or more of the following categories: Outdoor Pool.

Yes, a spa is available at Crowne Plaza - Jeddah Al Salam by IHG.

No, Crowne Plaza - Jeddah Al Salam by IHG doesn't allow dogs.

Yes, parking facilities are available at Crowne Plaza - Jeddah Al Salam by IHG.

Yes, Crowne Plaza - Jeddah Al Salam by IHG has a gym.

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