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Ewaa Express Hotel - Al Shati

Jeddah , Prince Faisal Ibn Fahd الامير فيصل بن فهد، الشاطئ، جدة 23612 (Show on Map)

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Summary of reviewsEwaa Express Hotel - Al Shati is renowned for its prime location, offering guests easy access to several prominent attractions in Jeddah, such as the Red Sea Mall and City Walk. The hotel's strategic position near the Red Sea and corniche, as well as popular destinations like the Formula 1 circuit, ensures a blend of convenience and tranquility, allowing guests to explore the vibrant offerings of the city while enjoying a peaceful stay. The hotel’s modern and clean facilities, combined with friendly staff, contribute to an excellent environment for travelers seeking both leisure and comfort.

The breakfast at Ewaa Express Hotel - Al Shati receives mixed reviews, with many guests appreciating the good taste and variety offered. A delightful buffet often augments the dining experience, although some have expressed a desire for more diverse options. The spacious rooms are frequently praised for their cleanliness and modern amenities, providing a comfortable and organized space for guests. While some concerns regarding noise disturbances, occasional water leakage, and mattress comfort exist, the overall cleanliness and well-equipped kitchens are appreciated.

The hotel's exceptional standards of cleanliness are often highlighted, with guests describing the rooms and public spaces as astonishingly clean and well-maintained. The dedicated cleaning staff enhance the stay experience, promoting a luxurious ambiance supported by modern and elegant decor.

The staff at Ewaa Express Hotel - Al Shati consistently earn high praise for their professionalism and warm hospitality. Guests commend their attentiveness and courteousness, with specific mentions of individuals who ensure a welcoming and efficiently managed environment. Despite some staff requiring more experience, the overall service quality sets a high standard.

However, the hotel's Wi-Fi service is frequently criticized for being weak and unstable, causing connectivity issues that detract from the experience. Additionally, while the bedding is clean, the comfort of mattresses has garnered mixed feedback, suggesting room for enhancements.

Positioned within a good value-for-money bracket for a three-star hotel, Ewaa Express Hotel - Al Shati presents a pleasant, modern stay driven by its strategic location and commitment to guest satisfaction. While some improvements could be made regarding facilities and service expectations, the positive aspects largely define the overall guest experience.
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Hotel for Honeymoon

Family Friendly Hotel

Hotel with Gym

Small Hotel

3-Star Hotel

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About Ewaa Express Hotel - Al Shati

License: 10008228

Guest Reviews

Location

Ewaa Express Hotel - Al Shati is situated in a prime location, boasting easy access to a variety of attractions that Jeddah has to offer. Guests frequently praise its proximity to the Red Sea Mall, which is a mere walking distance away, making shopping a convenient option. Additionally, its closeness to the beautiful Red Sea and the corniche invites visitors to explore Jeddah’s waterfront allure.

The hotel is also strategically located near popular destinations such as City Walk and the Formula 1 circuit, ensuring that guests are never far from entertainment options. Its central city location offers smooth access to many tourist sites, including the yacht club. Visitors have highlighted the convenience and tranquility of the area, noting that while being close to bustling areas, the hotel still provides a peaceful stay.

This exceptional location is complemented by the hotel's clean facilities and friendly staff, making it a suitable choice for those looking to experience Jeddah's vibrant offerings without compromising comfort. Ewaa Express Hotel - Al Shati stands out not just for its proximity to major attractions and services but also for its overall excellent environment, promising a memorable visit for travelers seeking both leisure and convenience.

Breakfast

At Ewaa Express Hotel - Al Shati, the breakfast experience presents a mixed bag of impressions. Many guests commend the breakfast for its good taste and variety, describing it as diverse and delicious. Certain reviews highlight the buffet as delightful and constantly replenished, offering a tasty and beautiful start to the day. However, a common critique emerges regarding the limited variety of dishes, particularly for tourists seeking more global cuisine options. Some guests note the repetitiveness of the offerings and a desire for more attention to replenishment and variety. A few reviews point out specific issues such as stale food, presence of insects, or modest choice not aligning with the room price. Nonetheless, the breakfast is generally characterized as decent, with potential for improvement through the inclusion of new dishes and better supervision.

Rooms

Ewaa Express Hotel - Al Shati has garnered attention for its spacious, well-appointed rooms. Guests frequently express satisfaction with the size, cleanliness, and organization of the accommodations, noting the presence of modern amenities like kitchen utensils, microwaves, and marble floors, which are praised for their cleanliness and allergy-friendly properties. The ambiance often promotes a sense of comfort and calm, supported by modern and well-maintained furnishings.

However, several reviews point out issues that potential guests might consider. Some rooms suffer from noise disturbances due to poor insulation and air conditioning systems, while others report occasional water leakage in the bathroom and a presence of unpleasant odors stemming from humidity or bathroom mats. The comfort of the beds receives mixed reviews, with some guests finding the mattresses hard and uncomfortable.

While room service is deemed quick and efficient, and the staff is friendly and helpful, attention to lighting in corridors could enhance the overall guest experience. Despite some negative aspects, the spaciousness and overall cleanliness of the rooms, paired with a well-equipped kitchen setup, make the hotel a favorable option for travelers who prioritize these features.

Beds

The bedding experience at Ewaa Express Hotel - Al Shati receives mixed feedback from guests. Some visitors find the beds and pillows to be very comfortable, contributing positively to the room's overall comfort. However, a significant number of reviews note that the mattress comfort leaves room for improvement, as several guests describe them as hard and uncomfortable. While cleanliness is appreciated, the hotel might benefit from considering mattress upgrades to enhance the sleep experience for future guests.

Cleanliness

Ewaa Express Hotel - Al Shati has garnered praise for its exceptional standards of cleanliness. Visitors repeatedly highlight the impeccable condition of the rooms and public facilities, often describing them as astonishingly clean and well-maintained. Guests frequently mention the modern and elegant decor paired with new and spotless furniture, which contributes to the hotel's luxurious ambiance. The cleanliness extends throughout the property, including the spacious rooms, which many find refreshing and comfortable. The hotel's efficient cleaning staff is commended for their attentiveness and swift service, which elevates the experience to a top-notch level.

Amidst the praises for cleanliness, the hotel’s prime location enhances its appeal, situated conveniently near local attractions like the Red Sea Mall. Coupled with a welcoming and helpful staff, visitors are treated to an inviting and tranquil environment. Although most reviews acclaim cleanliness, occasional feedback suggests some aspects might need improvement. Nevertheless, guests consistently express satisfaction with their stay, noting the harmony between cleanliness, comfort, and outstanding service as key qualities that contribute to a pleasant experience at the hotel.

Staff

Ewaa Express Hotel - Al Shati consistently receives praise for its exceptional staff, setting a standard for customer service with their friendliness and professionalism. Guests commend the hotel's personnel for their warm hospitality, noting that the staff members are not only polite and helpful but go out of their way to ensure a pleasant stay. The reception staff, notably individuals like Islam Essam, Imad Al-Salmi, Malik Al-Harthi, and Hattan, are frequently mentioned for their outstanding service and accommodating nature. Reviews highlight the team's attentiveness and courteousness, ensuring guests feel welcomed and valued.

The hotel's location near the beach adds to its appeal, but it's the staff's excellent manners and service quality that truly stand out. Guests appreciate the smooth check-in process facilitated by a team that is responsive and eager to assist. Compliments extend to various staff members for their high moral standards and respectful treatment, with specific mentions of Ahmed, Abdulrahman, and Mustafa for their professionalism and courteous interaction.

Overall, the hotel's workforce is admired for creating a welcoming and well-maintained environment, contributing significantly to guests' positive experiences. While there's room for improvement with specific staff needing more experience, the hotel's personnel are largely recognized for epitomizing ethics and professional service, consistently greeting guests with smiles and ensuring that their needs are met with care and sophistication.

Wi-Fi

While staying at Ewaa Express Hotel - Al Shati, guests have consistently noted significant issues with the hotel's Wi-Fi service. The internet connection is reported to be incredibly weak and unstable, making it difficult for guests to maintain a steady online presence. Wi-Fi coverage inside the rooms leaves much to be desired, with connections often cutting off or failing to work entirely. For those residing on the 4th floor, the situation appears particularly dire, with reports of Wi-Fi not functioning at all. Guests have found the internet speed to be notably slow, and the network often becomes unreliable, especially during city walk operation hours. These persistent connectivity issues have led guests to describe the Wi-Fi experience as essentially useless, with requests for improvements to strengthen the network being a common sentiment among visitors. The hotel could greatly enhance the guest experience by addressing these Wi-Fi shortcomings and ensuring a more reliable internet service throughout the premises.

3 Star

Ewaa Express Hotel - Al Shati offers a modern and clean environment that aligns with its strategic location, presenting a good value for money relative to its three-star category. Guests appreciate the attentive staff and their emphasis on customer satisfaction, suggesting it could merit a higher rating. However, some visitors express concerns about the limited facilities available, as well as the perception that the hotel may be overpriced for its classification. Additionally, there are remarks about the service quality and language proficiency of the staff, indicating room for improvement in these areas. Overall, the hotel successfully delivers a functional stay, driven by a commitment to guest experience, yet falls short in some service and facility expectations.

No, Ewaa Express Hotel - Al Shati doesn't have any pool.

No, a spa isn't available at Ewaa Express Hotel - Al Shati.

No, Ewaa Express Hotel - Al Shati doesn't allow dogs.

No, parking facilities aren't available at Ewaa Express Hotel - Al Shati.

Yes, Ewaa Express Hotel - Al Shati has a gym.

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